Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail
The form does not exist on server are the errors that might be something to watch for. Violation or unique indexes errors are normal. It just means the installer is trying to insert a row of data that already exists either from a previous install or an install of another product that needs the same data. Try manually importing the forms that it complains about not being present. You will find defs for these in the installation folder.. Joe -Original Message- From: remedy lee Sent: Monday, November 01, 2010 4:31 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail Error log file [Mon Nov 01 12:57:56.098] LoadApp- [Mon Nov 01 12:57:56.098] LoadApp- Processing component: srm [ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def, result 2 [ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- 303 Form does not exist on server PCT:Product Model/Version [WARNING][Mon Nov 01 13:01:41.051] ImportFileNode- 55 The following item was not imported SRM:PDV:Product VersionSRM-Q [ERROR][Mon Nov 01 13:01:41.051] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def [ERROR][Mon Nov 01 13:03:23.411] LoadApp- At least one file in definitions list received non-zero rc [Mon Nov 01 13:04:56.880] LoadApp- Application load completed, errors encountered. [Mon Nov 01 13:04:56.880] LoadApp- Worst RCs 2 0 0 2 [Mon Nov 01 13:04:56.880] LoadApp- File Load Status for overall Application: srm [Mon Nov 01 13:04:56.880] LoadApp- Packing Lists Config Data Sample Data All Files [Mon Nov 01 13:04:56.880] LoadApp- Skipped 0 0 0 0 [Mon Nov 01 13:04:56.880] LoadApp- Success 106 44 0 150 [Mon Nov 01 13:04:56.880] LoadApp- Failed 1 0 0 1 [Mon Nov 01 13:04:56.880] LoadApp- Totals 107 44 0 151 [Mon Nov 01 13:04:56.880] LoadApp- Worst rc for application overall: 2 [Mon Nov 01 13:04:56.895] rikMain- Returning 1054 for command loadapp [Mon Nov 01 13:05:46.723] rikMain- Returning 0 for command getsvrinfo [Mon Nov 01 13:05:53.786] LoadApp- [Mon Nov 01 13:05:53.786] LoadApp- Processing component: srs [ERROR][Mon Nov 01 13:09:18.895] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def, result 2 [ERROR][Mon Nov 01 13:09:18.895] ImportFileNode- 552 Failure during SQL operation to the database The statement has been terminated.The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.T1587' and the index name 'I1587_42001_1'. The duplicate key value is (Approval, 1.0.00.000). [WARNING][Mon Nov 01 13:09:18.895] ImportFileNode- 55 The following item was not imported Visualizer Module Registration [WARNING][Mon Nov 01 13:09:18.895] ImportFileNode- 552 Failure during SQL operation to the database 42001,42007 [ERROR][Mon Nov 01 13:09:18.895] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def [ERROR][Mon Nov 01 13:10:00.348] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def, result 2 [ERROR][Mon Nov 01 13:10:00.348] ImportFileNode- 303 Form does not exist on server PCT:Product Model/Version [WARNING][Mon Nov 01 13:10:00.348] ImportFileNode- 55 The following item was not imported SRD:PDV:Product VersionSRM-Q [ERROR][Mon Nov 01 13:10:00.348] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def [WARNING][Mon Nov 01 13:13:38.239] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:13:51.333] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:03.473] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:10.067] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:17.473] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:25.520] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:37.723] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:44.614] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:52.114] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01
Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail
Thanks Larry! That did the trick. the 7.6 patch 1 SRM install went through with warnings. But it did install. Now I have the fun of finding out what broke and how to fix it from my SRM 2.1 setup. Fun fun... Thanks again! On Nov 1, 4:47 pm, Larry Barnes larry.bar...@thecreek.com wrote: I was having similar errors when trying to upgrade from SRM 2.2 patch 3. I was pointed to the following KB article from BMC: KB article SW00359420. I've followed the steps in this article and it found several of my SRM files that would not be migrated due to category errors; I think these are the same errors you are seeing. Hope this is helpful, Larry B. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of remedy lee Sent: Monday, November 01, 2010 1:31 PM To: arsl...@arslist.org Subject: Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail Error log file [Mon Nov 01 12:57:56.098] LoadApp- [Mon Nov 01 12:57:56.098] LoadApp- Processing component: srm [ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def, result 2 [ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- 303 Form does not exist on server PCT:Product Model/Version [WARNING][Mon Nov 01 13:01:41.051] ImportFileNode- 55 The following item was not imported SRM:PDV:Product VersionSRM-Q [ERROR][Mon Nov 01 13:01:41.051] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def [ERROR][Mon Nov 01 13:03:23.411] LoadApp- At least one file in definitions list received non-zero rc [Mon Nov 01 13:04:56.880] LoadApp- Application load completed, errors encountered. [Mon Nov 01 13:04:56.880] LoadApp- Worst RCs 2 0 0 2 [Mon Nov 01 13:04:56.880] LoadApp- File Load Status for overall Application: srm [Mon Nov 01 13:04:56.880] LoadApp- Packing Lists Config Data Sample Data All Files [Mon Nov 01 13:04:56.880] LoadApp- Skipped 0 0 0 0 [Mon Nov 01 13:04:56.880] LoadApp- Success 106 44 0 150 [Mon Nov 01 13:04:56.880] LoadApp- Failed 1 0 0 1 [Mon Nov 01 13:04:56.880] LoadApp- Totals 107 44 0 151 [Mon Nov 01 13:04:56.880] LoadApp- Worst rc for application overall: 2 [Mon Nov 01 13:04:56.895] rikMain- Returning 1054 for command loadapp [Mon Nov 01 13:05:46.723] rikMain- Returning 0 for command getsvrinfo [Mon Nov 01 13:05:53.786] LoadApp- [Mon Nov 01 13:05:53.786] LoadApp- Processing component: srs [ERROR][Mon Nov 01 13:09:18.895] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def, result 2 [ERROR][Mon Nov 01 13:09:18.895] ImportFileNode- 552 Failure during SQL operation to the database The statement has been terminated.The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.T1587' and the index name 'I1587_42001_1'. The duplicate key value is (Approval, 1.0.00.000). [WARNING][Mon Nov 01 13:09:18.895] ImportFileNode- 55 The following item was not imported Visualizer Module Registration [WARNING][Mon Nov 01 13:09:18.895] ImportFileNode- 552 Failure during SQL operation to the database 42001,42007 [ERROR][Mon Nov 01 13:09:18.895] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def [ERROR][Mon Nov 01 13:10:00.348] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def, result 2 [ERROR][Mon Nov 01 13:10:00.348] ImportFileNode- 303 Form does not exist on server PCT:Product Model/Version [WARNING][Mon Nov 01 13:10:00.348] ImportFileNode- 55 The following item was not imported SRD:PDV:Product VersionSRM-Q [ERROR][Mon Nov 01 13:10:00.348] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def [WARNING][Mon Nov 01 13:13:38.239] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:13:51.333] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:03.473] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:10.067] MigrateFile- 'WESTERN' charset
SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail
Hi, I've been trying to upgrade SRM 2.1 to 7.6 and it always fails. I've upgraded SRM 2.1 to patch 1 (2) successfully Then I upgraded SRM 2.1 patch 1 to SRM 2.2 with some failures. Then I patched to SRM 2.2 patch 1 - 3 with failures. But the upgrade shows up in SHARE:Application_Properties. However SRM 2.2 patch 3 to 7.6 fails and it doesn't install at all. None of the SRM forms are updated. Background: We made some customizations on the SRM forms like WOI and SRM forms. Only the Work Order forms have customizations with Type Fields that we added (our consultant used reserved fields). We use the advanced interface forms for onboarding, offboarding and purchase requests. We have extensive process templates and a lot of REQ/WOI tickets that need to be kept for compliance. What's the best way to upgrade to 7.6 (apparently 7.6 is the real complete SRM)? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail
I reverted back to to an earlier Vm snapshot to try again. I'll post the error messages as I get them. Thx From SRM 2.1 patch 1 to SRM 2.2 The error messages C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\. \SRS_WOI_SRMAppTemplateBridge_cfg.arx: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\Data_Visualization_Module.arx: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SYS_Message_Box.arx: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\. \SRS_SRMApplicationObjectTemplate_Sample_SRS.arx: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\msm\workflow\en\.\MIG_SRMS_2.0_2.1.arx: Failed On Nov 1, 4:11 pm, remedy lee haeyoon@gmail.com wrote: Hi, I've been trying to upgrade SRM 2.1 to 7.6 and it always fails. I've upgraded SRM 2.1 to patch 1 (2) successfully Then I upgraded SRM 2.1 patch 1 to SRM 2.2 with some failures. Then I patched to SRM 2.2 patch 1 - 3 with failures. But the upgrade shows up in SHARE:Application_Properties. However SRM 2.2 patch 3 to 7.6 fails and it doesn't install at all. None of the SRM forms are updated. Background: We made some customizations on the SRM forms like WOI and SRM forms. Only the Work Order forms have customizations with Type Fields that we added (our consultant used reserved fields). We use the advanced interface forms for onboarding, offboarding and purchase requests. We have extensive process templates and a lot of REQ/WOI tickets that need to be kept for compliance. What's the best way to upgrade to 7.6 (apparently 7.6 is the real complete SRM)? ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org attend wwrug11www.wwrug.comARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail
Error log file [Mon Nov 01 12:57:56.098] LoadApp- [Mon Nov 01 12:57:56.098] LoadApp- Processing component: srm [ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def, result 2 [ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- 303 Form does not exist on server PCT:Product Model/Version [WARNING][Mon Nov 01 13:01:41.051] ImportFileNode- 55 The following item was not imported SRM:PDV:Product VersionSRM-Q [ERROR][Mon Nov 01 13:01:41.051] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def [ERROR][Mon Nov 01 13:03:23.411] LoadApp- At least one file in definitions list received non-zero rc [Mon Nov 01 13:04:56.880] LoadApp- Application load completed, errors encountered. [Mon Nov 01 13:04:56.880] LoadApp- Worst RCs2 0 0 2 [Mon Nov 01 13:04:56.880] LoadApp- File Load Status for overall Application: srm [Mon Nov 01 13:04:56.880] LoadApp- Packing Lists Config Data Sample DataAll Files [Mon Nov 01 13:04:56.880] LoadApp- Skipped 0 0 0 0 [Mon Nov 01 13:04:56.880] LoadApp- Success 106 44 0 150 [Mon Nov 01 13:04:56.880] LoadApp- Failed 1 0 0 1 [Mon Nov 01 13:04:56.880] LoadApp- Totals 107 44 0 151 [Mon Nov 01 13:04:56.880] LoadApp- Worst rc for application overall: 2 [Mon Nov 01 13:04:56.895] rikMain- Returning 1054 for command loadapp [Mon Nov 01 13:05:46.723] rikMain- Returning 0 for command getsvrinfo [Mon Nov 01 13:05:53.786] LoadApp- [Mon Nov 01 13:05:53.786] LoadApp- Processing component: srs [ERROR][Mon Nov 01 13:09:18.895] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def, result 2 [ERROR][Mon Nov 01 13:09:18.895] ImportFileNode- 552 Failure during SQL operation to the database The statement has been terminated.The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.T1587' and the index name 'I1587_42001_1'. The duplicate key value is (Approval, 1.0.00.000). [WARNING][Mon Nov 01 13:09:18.895] ImportFileNode- 55 The following item was not imported Visualizer Module Registration [WARNING][Mon Nov 01 13:09:18.895] ImportFileNode- 552 Failure during SQL operation to the database 42001,42007 [ERROR][Mon Nov 01 13:09:18.895] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def [ERROR][Mon Nov 01 13:10:00.348] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def, result 2 [ERROR][Mon Nov 01 13:10:00.348] ImportFileNode- 303 Form does not exist on server PCT:Product Model/Version [WARNING][Mon Nov 01 13:10:00.348] ImportFileNode- 55 The following item was not imported SRD:PDV:Product VersionSRM-Q [ERROR][Mon Nov 01 13:10:00.348] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def [WARNING][Mon Nov 01 13:13:38.239] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:13:51.333] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:03.473] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:10.067] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:17.473] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:25.520] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:37.723] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:44.614] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:52.114] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:58.614] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:15:05.114] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:15:11.614] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:15:18.114] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:15:24.614] MigrateFile- 'WESTERN'
Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail
I was having similar errors when trying to upgrade from SRM 2.2 patch 3. I was pointed to the following KB article from BMC: KB article SW00359420. I've followed the steps in this article and it found several of my SRM files that would not be migrated due to category errors; I think these are the same errors you are seeing. Hope this is helpful, Larry B. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of remedy lee Sent: Monday, November 01, 2010 1:31 PM To: arslist@ARSLIST.ORG Subject: Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail Error log file [Mon Nov 01 12:57:56.098] LoadApp- [Mon Nov 01 12:57:56.098] LoadApp- Processing component: srm [ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def, result 2 [ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- 303 Form does not exist on server PCT:Product Model/Version [WARNING][Mon Nov 01 13:01:41.051] ImportFileNode- 55 The following item was not imported SRM:PDV:Product VersionSRM-Q [ERROR][Mon Nov 01 13:01:41.051] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def [ERROR][Mon Nov 01 13:03:23.411] LoadApp- At least one file in definitions list received non-zero rc [Mon Nov 01 13:04:56.880] LoadApp- Application load completed, errors encountered. [Mon Nov 01 13:04:56.880] LoadApp- Worst RCs2 0 0 2 [Mon Nov 01 13:04:56.880] LoadApp- File Load Status for overall Application: srm [Mon Nov 01 13:04:56.880] LoadApp- Packing Lists Config Data Sample DataAll Files [Mon Nov 01 13:04:56.880] LoadApp- Skipped 0 0 0 0 [Mon Nov 01 13:04:56.880] LoadApp- Success 106 44 0 150 [Mon Nov 01 13:04:56.880] LoadApp- Failed 1 0 0 1 [Mon Nov 01 13:04:56.880] LoadApp- Totals 107 44 0 151 [Mon Nov 01 13:04:56.880] LoadApp- Worst rc for application overall: 2 [Mon Nov 01 13:04:56.895] rikMain- Returning 1054 for command loadapp [Mon Nov 01 13:05:46.723] rikMain- Returning 0 for command getsvrinfo [Mon Nov 01 13:05:53.786] LoadApp- [Mon Nov 01 13:05:53.786] LoadApp- Processing component: srs [ERROR][Mon Nov 01 13:09:18.895] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def, result 2 [ERROR][Mon Nov 01 13:09:18.895] ImportFileNode- 552 Failure during SQL operation to the database The statement has been terminated.The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.T1587' and the index name 'I1587_42001_1'. The duplicate key value is (Approval, 1.0.00.000). [WARNING][Mon Nov 01 13:09:18.895] ImportFileNode- 55 The following item was not imported Visualizer Module Registration [WARNING][Mon Nov 01 13:09:18.895] ImportFileNode- 552 Failure during SQL operation to the database 42001,42007 [ERROR][Mon Nov 01 13:09:18.895] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def [ERROR][Mon Nov 01 13:10:00.348] ImportFileNode- Non-zero rc in import of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def, result 2 [ERROR][Mon Nov 01 13:10:00.348] ImportFileNode- 303 Form does not exist on server PCT:Product Model/Version [WARNING][Mon Nov 01 13:10:00.348] ImportFileNode- 55 The following item was not imported SRD:PDV:Product VersionSRM-Q [ERROR][Mon Nov 01 13:10:00.348] DefnImport- Defnimp failed, code 2, filename C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def [WARNING][Mon Nov 01 13:13:38.239] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:13:51.333] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:03.473] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:10.067] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:17.473] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:25.520] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov 01 13:14:37.723] MigrateFile- 'WESTERN' charset is been used for server DRBBSREMEDYAPP [WARNING][Mon Nov
