Re: Standalone CMDB
We extended the CMDB for one custom application. I recall the need for the user interface form to be a self-join of the target CMDB table rather than a view of the target table. Changes applied by Class Manager alters views of target tables (at least in did several years ago.) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Leonard Johnson Sent: Monday, February 20, 2012 8:44 PM To: arslist@ARSLIST.ORG Subject: Re: Standalone CMDB ** Not many issues with putting a custom app into Atrium CMDB. Watch for issues around multi-tenancy if you are going to be using MT. Ensure that you have permissions set up and that multi-tenancy is working correctly before you attempt to extend the CMDB with forms or new attributes. lj From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Romain Sent: Monday, February 20, 2012 9:30 AM To: arslist@ARSLIST.ORG Subject: Re: Standalone CMDB ** I assume to mean a custom Remedy app? If so then I’ve done this a couple of times but each time the CMDB system had Remedy Asset Management sat on top. The two systems were separate so I added a tab to the bespoke helpdesk that showed the related CI’s and invoked the standard CI search functionality from a button. As long as the users have logins to both systems (with the same password) you can use active links quite effectively for this. I don’t remember any significant difficulties but: - remember that the underlying CMDB forms are ugly (you’ll see the instanceid, etc and you’ll be able to break things by modifying things like the reconciliationidentity) - you may need to add permissions to the CMDB as, otb, you can only get at things as a Remedy admin - you still need to have a CMDB license - you’ll still need AR licenses to modify CI’s Cheers Peter From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Gordon Frank Sent: 20 February 2012 15:00 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Standalone CMDB ** I am considering hanging the OOTB CMDB Application off a custom application. I am looking for advice and/or pitfalls of doing this. I know there are people that have done this and I'd like to find out any Gotcha's before I do mine. Gordon From: "John Sundberg" mailto:john.sundb...@kineticdata.com>> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Sent: Monday, February 20, 2012 9:51:46 AM Subject: Re: Standalone CMDB ** Do you mean - creating your own CMDB ??? Or using an OOTB CMDB with a custom app? And if OOTB CMDB - which one/vendor??? Just wondering … -John On Mon, Feb 20, 2012 at 8:41 AM, Gordon Frank mailto:gjj...@comcast.net>> wrote: ** Hello ARSLIST, Has anyone implemented a standalone CMDB off a custom application? I'm looking for documentation of Best Practices or pitfalls to watch out for when tying the custom forms and CMDB Application together. If not much doc, then let me know your experiences. Thanks up front, Gordon M. Frank _attend WWRUG12 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com<mailto:john.sundb...@kineticdata.com> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Standalone CMDB
Not many issues with putting a custom app into Atrium CMDB. Watch for issues around multi-tenancy if you are going to be using MT. Ensure that you have permissions set up and that multi-tenancy is working correctly before you attempt to extend the CMDB with forms or new attributes. lj From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peter Romain Sent: Monday, February 20, 2012 9:30 AM To: arslist@ARSLIST.ORG Subject: Re: Standalone CMDB ** I assume to mean a custom Remedy app? If so then I’ve done this a couple of times but each time the CMDB system had Remedy Asset Management sat on top. The two systems were separate so I added a tab to the bespoke helpdesk that showed the related CI’s and invoked the standard CI search functionality from a button. As long as the users have logins to both systems (with the same password) you can use active links quite effectively for this. I don’t remember any significant difficulties but: - remember that the underlying CMDB forms are ugly (you’ll see the instanceid, etc and you’ll be able to break things by modifying things like the reconciliationidentity) - you may need to add permissions to the CMDB as, otb, you can only get at things as a Remedy admin - you still need to have a CMDB license - you’ll still need AR licenses to modify CI’s Cheers Peter From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gordon Frank Sent: 20 February 2012 15:00 To: arslist@ARSLIST.ORG Subject: Re: Standalone CMDB ** I am considering hanging the OOTB CMDB Application off a custom application. I am looking for advice and/or pitfalls of doing this. I know there are people that have done this and I'd like to find out any Gotcha's before I do mine. Gordon _ From: "John Sundberg" To: arslist@ARSLIST.ORG Sent: Monday, February 20, 2012 9:51:46 AM Subject: Re: Standalone CMDB ** Do you mean - creating your own CMDB ??? Or using an OOTB CMDB with a custom app? And if OOTB CMDB - which one/vendor??? Just wondering … -John On Mon, Feb 20, 2012 at 8:41 AM, Gordon Frank wrote: ** Hello ARSLIST, Has anyone implemented a standalone CMDB off a custom application? I'm looking for documentation of Best Practices or pitfalls to watch out for when tying the custom forms and CMDB Application together. If not much doc, then let me know your experiences. Thanks up front, Gordon M. Frank _attend WWRUG12 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" smime.p7s Description: S/MIME cryptographic signature
Re: Standalone CMDB
I assume to mean a custom Remedy app? If so then I’ve done this a couple of times but each time the CMDB system had Remedy Asset Management sat on top. The two systems were separate so I added a tab to the bespoke helpdesk that showed the related CI’s and invoked the standard CI search functionality from a button. As long as the users have logins to both systems (with the same password) you can use active links quite effectively for this. I don’t remember any significant difficulties but: - remember that the underlying CMDB forms are ugly (you’ll see the instanceid, etc and you’ll be able to break things by modifying things like the reconciliationidentity) - you may need to add permissions to the CMDB as, otb, you can only get at things as a Remedy admin - you still need to have a CMDB license - you’ll still need AR licenses to modify CI’s Cheers Peter From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gordon Frank Sent: 20 February 2012 15:00 To: arslist@ARSLIST.ORG Subject: Re: Standalone CMDB ** I am considering hanging the OOTB CMDB Application off a custom application. I am looking for advice and/or pitfalls of doing this. I know there are people that have done this and I'd like to find out any Gotcha's before I do mine. Gordon _ From: "John Sundberg" To: arslist@ARSLIST.ORG Sent: Monday, February 20, 2012 9:51:46 AM Subject: Re: Standalone CMDB ** Do you mean - creating your own CMDB ??? Or using an OOTB CMDB with a custom app? And if OOTB CMDB - which one/vendor??? Just wondering … -John On Mon, Feb 20, 2012 at 8:41 AM, Gordon Frank wrote: ** Hello ARSLIST, Has anyone implemented a standalone CMDB off a custom application? I'm looking for documentation of Best Practices or pitfalls to watch out for when tying the custom forms and CMDB Application together. If not much doc, then let me know your experiences. Thanks up front, Gordon M. Frank _attend WWRUG12 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Standalone CMDB
I am considering hanging the OOTB CMDB Application off a custom application. I am looking for advice and/or pitfalls of doing this. I know there are people that have done this and I'd like to find out any Gotcha's before I do mine. Gordon - Original Message - From: "John Sundberg" To: arslist@ARSLIST.ORG Sent: Monday, February 20, 2012 9:51:46 AM Subject: Re: Standalone CMDB ** Do you mean - creating your own CMDB ??? Or using an OOTB CMDB with a custom app? And if OOTB CMDB - which one/vendor??? Just wondering … -John On Mon, Feb 20, 2012 at 8:41 AM, Gordon Frank < gjj...@comcast.net > wrote: ** Hello ARSLIST, Has anyone implemented a standalone CMDB off a custom application? I'm looking for documentation of Best Practices or pitfalls to watch out for when tying the custom forms and CMDB Application together. If not much doc, then let me know your experiences. Thanks up front, Gordon M. Frank _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Standalone CMDB
Do you mean - creating your own CMDB ??? Or using an OOTB CMDB with a custom app? And if OOTB CMDB - which one/vendor??? Just wondering … -John On Mon, Feb 20, 2012 at 8:41 AM, Gordon Frank wrote: > ** > > Hello ARSLIST, > > > > Has anyone implemented a standalone CMDB off a custom application? > > > > I'm looking for documentation of Best Practices or pitfalls to watch out > for when tying the custom forms and CMDB Application together. > > > > If not much doc, then let me know your experiences. > > > > Thanks up front, > > > > Gordon M. Frank > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Standalone CMDB
Hello ARSLIST, Has anyone implemented a standalone CMDB off a custom application? I'm looking for documentation of Best Practices or pitfalls to watch out for when tying the custom forms and CMDB Application together. If not much doc, then let me know your experiences. Thanks up front, Gordon M. Frank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
