Re: WWRUG09: Help Me Explain Why
** Joel;,Be careful what you ask for :-)How about...Since the conference is not sponsored by BMC, it is a chance for your staff to have a conversation about customizing Remedy that does NOT automatically end in "3 consultants on site for 5 weeks at $250/hour." Your staff will find out how to do it instead of why not to do it.(Of course we hope they will learn about why not to do it too, but don't tell the managers that!)(Remember, you asked for things we can tell managers. S! We *always* lie to our managers.)Your developers can speak to other developers freely about the system's shortcomings and how they have overcome them or developed workarounds.Your developers can steal good ideas from each other! Your developers can recognize bad practices when they are demonstrated by others :-)Your staff will be able to meet with their counterparts in similar industries and similar sized companies. They can exchange ideas about how their respective IT shops organize their work and improve their internal efficiencies. This will make you look better.The fact that your company is willing to spend scarce training dollars at this conference during "tight" budget times is likely to increase employee loyalty both to the company and personal loyalty to the manager who approves the expense. (This is in fact true - I'll will always be grateful to Rxx Sxxx, who spent gobs of Mxxx's money on my original RSP cert, basically launching my computing career. We still talk.)Your developer will return with code and sample programs to do many useful things in the first two weeks in December: charts, graphics, calendars, team metrics, Many are zero cost work-alikes for expensive BMC products. (depends on which sessions they attend, of course)Your developer will return with discounted pricing and exclusive offers from conference vendors for products you are considering buying anyway. Notice that the following sentence is explicitly disassociated with the previous one and does not imply or infer the existence of any such offers from the named vendors, but hey, let's talk. Some of the conference vendors include Kxx, Axxx, Rxx and ...Your brilliant developer and/or Remedy admin has been sitting alone in her cube in your leaner, meaner, company, talking to herself. WWRUG09 is a chance for cross-pollination and idea exchange with others who know what the heck filters and flashboards are. When you have no one to talk to but yourself you reinforce your own ideas, and you have no way to know if those ideas are wrong or right. Heck, I don't know if this email is right :-)The WWRUG conference is less expensive than equivalent training provided by BMC or other vendors, and while your company has been getting leaner the art of programing has been evolving. New language features, new application efficiencies and processes, and your employee wants to learn about them. And use them to help you.Your competitors who participate will have an advantage you can overcome for less than $2K US. Yes, that includes the conference fee, accommodations and flights (assuming you book on Orbitz!) (Did I mention I work at Orbitz?)Your developers will have a chance to meet with Doug Mueller, holder of badge #3 at the original Remedy corporation, a veritable deity in the art, science and the technologies you use to run your business. This is better than one on one with Bill Gates 'cause Bill's just plain arrogant and Doug is ... right!I'm sure there's more, but I have some work to do today. Talking to myself. Doug BlairOn Aug 25, 2009, at 2:40 AM, Joel Sender wrote:**Hi everyone,I need your help. I’ve been asked to create an email message that will help people explain to their management why they should attend WWRUG09.We need to address the decision-makers who approve attendance. The one thing we’ve heard the most is that budgets are ‘tight’.We knew that from the start; which is why we included DAILY tutorials covering the latest versions of BMC products. I thought the Developer Studio session alone would pack the house. Same for the ITSM 7.5 sessions. Which explains why I need your help. What reasons will get a manager’s approval to attend WWRUG09?Here’s what I’ve got, so far: It’s an EDUCATIONAL conference with tutorials every day.Helps prepare for upgrades of ITSM, Atrium, and AR SystemOne-of-a-kind Case Studies from peersDiscover and compare products quickly at the Technology Vendor FairTechnology sessions every dayThe largest gathering of Custom AR System application developers anywhere And one reason NOT to tell your boss (or at least mumble): The Hard Rock Hotel in Las Vegas! So that’s my question for the ARSlist: what else would get management’s approval to attend WWRUG09? Thanks,Joel p.s. Check out Doug Mueller’s comments at http://www.wwrug.org/wwrug/testimonials.html _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ Doug--Doug Blaird...@blairing.com+1 224-558-5462200 North Arlington Heights RoadArlington H
Re: WWRUG09: Help Me Explain Why
Joel One thing you can put in with regards to Dev Studio is how that type of session will increase productivity as this is a very new direction for the remedy developer, and it may be cheaper than just sending them on a generic administrator training course as these type of sessions will be targeted and specific to developers needs. Regards Robert From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joel Sender Sent: 25 August 2009 08:41 To: arslist@ARSLIST.ORG Subject: WWRUG09: Help Me Explain Why ** Hi everyone, I need your help. I've been asked to create an email message that will help people explain to their management why they should attend WWRUG09. We need to address the decision-makers who approve attendance. The one thing we've heard the most is that budgets are 'tight'. We knew that from the start; which is why we included DAILY tutorials covering the latest versions of BMC products. I thought the Developer Studio session alone would pack the house. Same for the ITSM 7.5 sessions. Which explains why I need your help. What reasons will get a manager's approval to attend WWRUG09? Here's what I've got, so far: 1. It's an EDUCATIONAL conference with tutorials every day. 2. Helps prepare for upgrades of ITSM, Atrium, and AR System 3. One-of-a-kind Case Studies from peers 4. Discover and compare products quickly at the Technology Vendor Fair 5. Technology sessions every day 6. The largest gathering of Custom AR System application developers anywhere And one reason NOT to tell your boss (or at least mumble): The Hard Rock Hotel in Las Vegas! So that's my question for the ARSlist: what else would get management's approval to attend WWRUG09? Thanks, Joel p.s. Check out Doug Mueller's comments at http://www.wwrug.org/wwrug/testimonials.html _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.392 / Virus Database: 270.13.65/2324 - Release Date: 08/25/09 06:08:00 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: WWRUG09: Help Me Explain Why
For the most part -- people should be able to copy/paste this to their manager :) Dear Manager, I was doing some off hours web research for some of our ARS issues and I have found that an event called the WWRUG exists. This event is uniquely designed for companies using ARS -- in fact -- it is the only tradeshow event in the world which is specifically for ARS. This year is an especially important year to attend - as it is not being sponsored by BMC. What I have found out that means is that there will be (for the first time ever) availability of software and systems that run on Remedy but BMC does not support and sell. (This is a big deal -- as it gives us additional choices for a few of those initiatives slated for 2010) It would be wise for us as a company to take advantage of this "one time event" for the exposure to the additional software tools that would help us leverage our existing Remedy system. However - other benefits are: Open training for ITSM 7.5 BOF (birds of a feather) -- we can finally nail down some of those LDAP issues we have been seeing Best practices on how to modify/extend the canned applications (Incident, Change, etc...) -- what is really nice about attending this -- is that with the info learned -- we should be able to shave a week or more off of our future upgrades. -- that would be nice for Jane on the Service Desk -- she is always complaining that we take forever on our upgrades. And -- I see on the WWRUG sponsors page -- the Kinetic Data corporation will be there -- they supposedly have the hottest apps for BMC Remedy -- specifically designed for self-service and getting Remedy out to the rest of the company (remind you about one of this years initiatives??? :) -- and is easy to maintain etc... -- These Kinetic people keep calling me -- we really need to see their stuff. Anyways -- as a company -- we would get that insite on our LDAP issues, be able to shave time off of upgrades, maximize our existing licenses with tools for monitoring -- and finally be able to move forward with the Kinetic software. So -- we should send somebody (or two) to this event in Las Vegas -- which is Nov 9-13. I volunteer me -- as I have already told my significant other and cleared my personal schedule (to benefit the company) :) My question back to you. What are we going to do next -- now that we will get our LDAP and licensing stuff understood and solved -- I again vote for the Kinetic Request system -- it just absolutely rocks!!! Your favorite architect, On Aug 25, 2009, at 2:40 AM, Joel Sender wrote: ** Hi everyone, I need your help. I’ve been asked to create an email message that will help people explain to their management why they should attend WWRUG09. We need to address the decision-makers who approve attendance. The one thing we’ve heard the most is that budgets are ‘tight’. We knew that from the start; which is why we included DAILY tutorials covering the latest versions of BMC products. I thought the Developer Studio session alone would pack the house. Same for the ITSM 7.5 sessions. Which explains why I need your help. What reasons will get a manager’s approval to attend WWRUG09? Here’s what I’ve got, so far: It’s an EDUCATIONAL conference with tutorials every day. Helps prepare for upgrades of ITSM, Atrium, and AR System One-of-a-kind Case Studies from peers Discover and compare products quickly at the Technology Vendor Fair Technology sessions every day The largest gathering of Custom AR System application developers anywhere And one reason NOT to tell your boss (or at least mumble): The Hard Rock Hotel in Las Vegas! So that’s my question for the ARSlist: what else would get management’s approval to attend WWRUG09? Thanks, Joel p.s. Check out Doug Mueller’s comments at http://www.wwrug.org/wwrug/testimonials.html _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
WWRUG09: Help Me Explain Why
Hi everyone, I need your help. Ive been asked to create an email message that will help people explain to their management why they should attend WWRUG09. We need to address the decision-makers who approve attendance. The one thing weve heard the most is that budgets are tight. We knew that from the start; which is why we included DAILY tutorials covering the latest versions of BMC products. I thought the Developer Studio session alone would pack the house. Same for the ITSM 7.5 sessions. Which explains why I need your help. What reasons will get a managers approval to attend WWRUG09? Heres what Ive got, so far: 1. Its an EDUCATIONAL conference with tutorials every day. 2. Helps prepare for upgrades of ITSM, Atrium, and AR System 3. One-of-a-kind Case Studies from peers 4. Discover and compare products quickly at the Technology Vendor Fair 5. Technology sessions every day 6. The largest gathering of Custom AR System application developers anywhere And one reason NOT to tell your boss (or at least mumble): The Hard Rock Hotel in Las Vegas! So thats my question for the ARSlist: what else would get managements approval to attend WWRUG09? Thanks, Joel p.s. Check out Doug Muellers comments at http://www.wwrug.org/wwrug/testimonials.html ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
