Re: [asterisk-users] How to turn on the H323 logging on Asterisk

2008-06-16 Thread Richard Scobie

Sema Arca wrote:
 Hi Richard,
 
 I could not succeed to make my ooh323 work somehow. I can see the peers 
 and the users but although my exten definition states that the call 
 should be forwarded to a GK, Asterisk does not send it out. I also have 
 the same problem with registration.
 
 Do you think you can give me some ideas? Maybe send your conf as a 
 reference?

I am sorry I have no experience using ooh323 with a gatekeeper.

My setup is as an endpoint between asterisk and a Panasonic TDM100 PBX.

Regards,

Richard

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Re: [asterisk-users] How to turn on the H323 logging on Asterisk

2008-06-16 Thread Sema Arca
Can you still send the config files? Maybe I can come up with an idea? :(

On Mon, Jun 16, 2008 at 10:32 AM, Richard Scobie [EMAIL PROTECTED]
wrote:


 Sema Arca wrote:
  Hi Richard,
 
  I could not succeed to make my ooh323 work somehow. I can see the peers
  and the users but although my exten definition states that the call
  should be forwarded to a GK, Asterisk does not send it out. I also have
  the same problem with registration.
 
  Do you think you can give me some ideas? Maybe send your conf as a
  reference?

 I am sorry I have no experience using ooh323 with a gatekeeper.

 My setup is as an endpoint between asterisk and a Panasonic TDM100 PBX.

 Regards,

 Richard

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Re: [asterisk-users] How to turn on the H323 logging on Asterisk

2008-06-16 Thread Richard Scobie


Sema Arca wrote:
 Can you still send the config files? Maybe I can come up with an idea? :(

extensions.conf entry

exten = _1XX,1,Dial(OOH323/[EMAIL PROTECTED])
exten = _1XX,2,Congestion

ooh323.conf

[general]
h323id=ObjSysAsterisk
e164=100
callerid=asterisk

context=default
tos=lowdelay

disallow=all
allow=alaw

dtmfmode=inband

[Panasonic]
type=friend
context=default
ip=192.168.0.2
port=1720
disallow=all
allow=alaw


Regards,

Richard

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[asterisk-users] Agents getting stuck busy

2008-06-16 Thread Kyle Sexton
Having a weird issue with some agents getting stuck busy on my system.  Call
will come into the queue and the agent will hit DND, or be DND when the call
comes in (DND being the button on eyeBeam softphone, not a star code).
After the agent comes back from DND they will be stuck as busy in the
queue and I have to reload chan_agent.so in order to get them available.
I'm running Asterisk 1.4.17, and the bug sounds a lot like
http://bugs.digium.com/view.php?id=9618 but that bug looks to be fixed in
1.4.17.

--
Kyle Sexton
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[asterisk-users] Transfers with TE12xp

2008-06-16 Thread voip crazy
Hello all,

I have an asterisk PBX working perfectly, and the transfers between
extensions, works ok. The problem, when I receive a call from the line
connected to the TE12Xp, and I try to transfer it, the calls hangs up.
I have other analog lines and I can tranfer all the without problems.
I've pasted the zapata config for the PRI line, please tell me what
could be wrong and the cause my calls hangs up.

Any clue will be welcomend.

Best Regards.

VoipCrazy

   -- /etc/asterisk/zapata.conf
---

language=es
context=from-zaptel
relaxdtmf=yes
signalling=pri_cpe
signallingtype=euroisnd
rxwink=300 ; Atlas seems to use long (250ms) winks
;usedistinctiveringdetection=yes
callerid=asreceived
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
echotraining=yes
rxgain=0.0
txgain=0.0
;callgroup=1
;pickupgroup=1
immediate=no
;busydect=yes
busycount=6
faxdetect=both
group=0
channel=1-15,17-31
 -

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Re: [asterisk-users] Using Asterisk Only as Voice RecordingSolution.

2008-06-16 Thread Syed Nasruddin


Thanks for the link. I think I will be using this product.


Syed Nasruddin 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gavin
Henry
Sent: Saturday, June 14, 2008 1:50 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Using Asterisk Only as Voice
RecordingSolution.

2008/6/12 Syed Nasruddin [EMAIL PROTECTED]:


 HI,



 I am using TDM800P Digium Card with Asterisk 1.4.* version. I have
fair
 command over Asterisk up till now and have run it in different
scenarios
 such as Call Center Solution, PBX solution.



 There is a requirement to use Asterisk only as Voice Recording
solution in
 following manner:



 Physical POT lines before entering into our native PBX will be
splitted and
 one of each of those lines will also enter into our Asterisk System.
 Once the call is routed by our native PBX and recipient picks up the
phone
 (either SIP phone or Analog Phone) I should be able to start recording
the
 call.
 When the call ends, the recording should stop.

Our clients use this for E1 Pri: http://www.voicetronix.com/logger.htm

Not sure if there is a analogue solution.

-- 
http://www.suretecsystems.com/services/openldap/

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Re: [asterisk-users] Transfers with TE12xp

2008-06-16 Thread voip crazy
More info about the problem.

This occurs, when I try to transfer using the *2 funcionality into aterisk

Thanks



2008/6/16 voip crazy [EMAIL PROTECTED]:
 Hello all,

 I have an asterisk PBX working perfectly, and the transfers between
 extensions, works ok. The problem, when I receive a call from the line
 connected to the TE12Xp, and I try to transfer it, the calls hangs up.
 I have other analog lines and I can tranfer all the without problems.
 I've pasted the zapata config for the PRI line, please tell me what
 could be wrong and the cause my calls hangs up.

 Any clue will be welcomend.

 Best Regards.

 VoipCrazy

   -- /etc/asterisk/zapata.conf
 ---

 language=es
 context=from-zaptel
 relaxdtmf=yes
 signalling=pri_cpe
 signallingtype=euroisnd
 rxwink=300 ; Atlas seems to use long (250ms) winks
 ;usedistinctiveringdetection=yes
 callerid=asreceived
 usecallerid=yes
 hidecallerid=no
 callwaiting=yes
 usecallingpres=yes
 callwaitingcallerid=yes
 threewaycalling=yes
 transfer=yes
 cancallforward=yes
 callreturn=yes
 echocancel=yes
 echocancelwhenbridged=yes
 echotraining=yes
 rxgain=0.0
 txgain=0.0
 ;callgroup=1
 ;pickupgroup=1
 immediate=no
 ;busydect=yes
 busycount=6
 faxdetect=both
 group=0
 channel=1-15,17-31
  -


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[asterisk-users] Help! - Double NAT issue

2008-06-16 Thread Gary Guthary
Hi folks.

Please don't flame me but I've been googling around for days, read a
tremendous amount, tried everything, and still no go.

This is most definitely a typical newbie question. - I sure hope there's
somebody(s) out there who'll humble themselves to help me out.

I've set up an 'out of the box' basic Asterisk server running on Slackware
Linux. - It basically works fine. - The wife and I are having lots of fun
playing around with all the VOIP phones I'm using to talk to the thing.

Now. - I want to try to take a phone to my office and try to connect from
there. - But I can't. - Sound familiar?

Here's my setup  some scenarios:

|---Home-||-OFFICE---| 
Asterisk box Linksys WRT54G---Internet---Linksys WRT54G

At home...
Router: Linksys WRT54G
Public IP address:  61.25.172.48 (static)
Public Netmask: 255.255.255.128
DNS1:   220.152.38.233
DNS2:   220.152.38.201
Internal IP range:  10.0.0.xxx
Internal IP Netmask:255.255.255.0
Router's internal IP:   10.0.0.1
DMZ Enabled, points to: 10.0.0.12 (Asterisk server)
(see below)
DHCP Enabled, pool starts:  10.0.0.100

Asterisk Server
IP address: 10.0.0.12
Netmask:255.255.255.0
DNS:Same as router's.

Changes made to sip.conf

externip=61.25.172.48
localnet=10.0.0.0/255.255.255.0
nat=yes

FYI - No other changes made to ANY of Asterisk's .conf files. - It's a basic
'vanilla' test box.

At the office...
Router:Linksys WRT54G
   (out of the box config)

Scenarios:

I have a Sipura SPA-1001, Cisco-7940, Cisco-7905, and X-Lite running on my
home PC.

Although I've got DNS servers assigned, I'm not using server.domain names
(IP addresses only). - So I believe DNS is not an issue.

Scenario A. - When the devices are 'pointing' to the Asterisk server's
'internal' IP (10.0.0.12), they all register and work fine.

Scenario B. - If I configurer a phone to use (as a proxy) the home's 'public
IP' (61.25.172.48), it works fine. - This tells me (I believe) that the
phone is going to the router's 'public IP' but since DMZ is turned on, all
the ports are forwarded to the Asterisk box's 'internal' IP (10.0.0.12).

Scenario C. - The problem...

If I take a device to my office (i.e. the Sipura) and connect it. - It is
configured to 'talk' to my home's 'public IP'. - This thing doesn't even
REGISTER with the Asterisk server. - So I can't even try to make a call.

This is verified (from the office) by being telnet(ted) into my home
Asterisk box and watching it's console.

Anybody have any clue?

If you want to try for yourself, set up a device and try to connect to my
box's 'public IP' (above) and use a username of '60' with a password of
'1234'. - If that works, try extension '1000' and see if you get the
Asterisk box's 'congratulations' message.

I'd be very interested in your results.

Also, if anybody wants to take this off-forum and discuss/help me out, I'll
be greatly thankful. - I have a Broadvoice account and we can even establish
a phonecon.

Thanks VERY MUCH in advance.

Gary Guthary




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Re: [asterisk-users] Help! - Double NAT issue

2008-06-16 Thread Steve Totaro
On Mon, Jun 16, 2008 at 7:33 AM, Gary Guthary [EMAIL PROTECTED] wrote:
 Hi folks.

 Please don't flame me but I've been googling around for days, read a
 tremendous amount, tried everything, and still no go.

 This is most definitely a typical newbie question. - I sure hope there's
 somebody(s) out there who'll humble themselves to help me out.

 I've set up an 'out of the box' basic Asterisk server running on Slackware
 Linux. - It basically works fine. - The wife and I are having lots of fun
 playing around with all the VOIP phones I'm using to talk to the thing.

 Now. - I want to try to take a phone to my office and try to connect from
 there. - But I can't. - Sound familiar?

 Here's my setup  some scenarios:

 |---Home-||-OFFICE---|
 Asterisk box Linksys WRT54G---Internet---Linksys WRT54G

 At home...
 Router: Linksys WRT54G
 Public IP address:  61.25.172.48 (static)
 Public Netmask: 255.255.255.128
 DNS1:   220.152.38.233
 DNS2:   220.152.38.201
 Internal IP range:  10.0.0.xxx
 Internal IP Netmask:255.255.255.0
 Router's internal IP:   10.0.0.1
 DMZ Enabled, points to: 10.0.0.12 (Asterisk server)
 (see below)
 DHCP Enabled, pool starts:  10.0.0.100

 Asterisk Server
 IP address: 10.0.0.12
 Netmask:255.255.255.0
 DNS:Same as router's.

 Changes made to sip.conf

 externip=61.25.172.48
 localnet=10.0.0.0/255.255.255.0
 nat=yes

 FYI - No other changes made to ANY of Asterisk's .conf files. - It's a basic
 'vanilla' test box.

 At the office...
 Router:Linksys WRT54G
   (out of the box config)

 Scenarios:

 I have a Sipura SPA-1001, Cisco-7940, Cisco-7905, and X-Lite running on my
 home PC.

 Although I've got DNS servers assigned, I'm not using server.domain names
 (IP addresses only). - So I believe DNS is not an issue.

 Scenario A. - When the devices are 'pointing' to the Asterisk server's
 'internal' IP (10.0.0.12), they all register and work fine.

 Scenario B. - If I configurer a phone to use (as a proxy) the home's 'public
 IP' (61.25.172.48), it works fine. - This tells me (I believe) that the
 phone is going to the router's 'public IP' but since DMZ is turned on, all
 the ports are forwarded to the Asterisk box's 'internal' IP (10.0.0.12).

 Scenario C. - The problem...

 If I take a device to my office (i.e. the Sipura) and connect it. - It is
 configured to 'talk' to my home's 'public IP'. - This thing doesn't even
 REGISTER with the Asterisk server. - So I can't even try to make a call.

 This is verified (from the office) by being telnet(ted) into my home
 Asterisk box and watching it's console.

 Anybody have any clue?

 If you want to try for yourself, set up a device and try to connect to my
 box's 'public IP' (above) and use a username of '60' with a password of
 '1234'. - If that works, try extension '1000' and see if you get the
 Asterisk box's 'congratulations' message.

 I'd be very interested in your results.

 Also, if anybody wants to take this off-forum and discuss/help me out, I'll
 be greatly thankful. - I have a Broadvoice account and we can even establish
 a phonecon.

 Thanks VERY MUCH in advance.

 Gary Guthary


I just tried and it timed out.  Is SSH or HTTP running on your box?  I
cannot access those either.  I get a telnet login.

Thanks,
Steve T

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Re: [asterisk-users] Help! - Double NAT issue

2008-06-16 Thread Gordon Henderson
On Mon, 16 Jun 2008, Gary Guthary wrote:

 If I take a device to my office (i.e. the Sipura) and connect it. - It is
 configured to 'talk' to my home's 'public IP'. - This thing doesn't even
 REGISTER with the Asterisk server. - So I can't even try to make a call.

 This is verified (from the office) by being telnet(ted) into my home
 Asterisk box and watching it's console.

 Anybody have any clue?

 If you want to try for yourself, set up a device and try to connect to my
 box's 'public IP' (above) and use a username of '60' with a password of
 '1234'. - If that works, try extension '1000' and see if you get the
 Asterisk box's 'congratulations' message.

 I'd be very interested in your results.

Works just fine.

Tell the remote phone to use a STUN server.

(And you might want to set dtmf=rfc2388 mode in sip.conf)

Gordon

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Re: [asterisk-users] Transfers with TE12xp

2008-06-16 Thread Steve Totaro
On Mon, Jun 16, 2008 at 6:39 AM, voip crazy [EMAIL PROTECTED] wrote:
 Hello all,

 I have an asterisk PBX working perfectly, and the transfers between
 extensions, works ok. The problem, when I receive a call from the line
 connected to the TE12Xp, and I try to transfer it, the calls hangs up.
 I have other analog lines and I can tranfer all the without problems.
 I've pasted the zapata config for the PRI line, please tell me what
 could be wrong and the cause my calls hangs up.

 Any clue will be welcomend.

 Best Regards.

 VoipCrazy

   -- /etc/asterisk/zapata.conf
 ---

 language=es
 context=from-zaptel
 relaxdtmf=yes
 signalling=pri_cpe
 signallingtype=euroisnd
 rxwink=300 ; Atlas seems to use long (250ms) winks
 ;usedistinctiveringdetection=yes
 callerid=asreceived
 usecallerid=yes
 hidecallerid=no
 callwaiting=yes
 usecallingpres=yes
 callwaitingcallerid=yes
 threewaycalling=yes
 transfer=yes
 cancallforward=yes
 callreturn=yes
 echocancel=yes
 echocancelwhenbridged=yes
 echotraining=yes
 rxgain=0.0
 txgain=0.0
 ;callgroup=1
 ;pickupgroup=1
 immediate=no
 ;busydect=yes
 busycount=6
 faxdetect=both
 group=0
 channel=1-15,17-31

I don't see anything obviously wrong with the above.

How about some verbose output from the Asterisk CLI?  If that doesn't
shed some light on it, how about pri debug span 1 output?

Thanks,
Steve

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[asterisk-users] Astribank and Celular Interface Module

2008-06-16 Thread Guilherme Loch Waltrick Góes
Hi,
I have a Xorcom Astribank connected to my Asterisk server. In one of the
Astribanks FXO port I have a Celular Interface Module. My problem is the
Astribank is receiving a early answer from the module, which doesn't happen
with a ATA connected to the same module. This is causing some trouble with
my billing system. I already tried the answeronpolarityswitch option, what
else can I do ?

Thanks for your help,

-- 
Guilherme Loch Góes

Visite nossa loja virtual: http://www.shopvoip.com.br

Notícias e Fórum sobre VoIP com software livre:
http://www.asteriskexperts.com.br
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Re: [asterisk-users] Help! - Double NAT issue

2008-06-16 Thread bails
Gordon Henderson wrote:
 On Mon, 16 Jun 2008, Gary Guthary wrote:
 
 If I take a device to my office (i.e. the Sipura) and connect it. - It is
 configured to 'talk' to my home's 'public IP'. - This thing doesn't even
 REGISTER with the Asterisk server. - So I can't even try to make a call.

 This is verified (from the office) by being telnet(ted) into my home
 Asterisk box and watching it's console.

 Anybody have any clue?

 If you want to try for yourself, set up a device and try to connect to my
 box's 'public IP' (above) and use a username of '60' with a password of
 '1234'. - If that works, try extension '1000' and see if you get the
 Asterisk box's 'congratulations' message.

 I'd be very interested in your results.
 
 Works just fine.
 
 Tell the remote phone to use a STUN server.
 
 (And you might want to set dtmf=rfc2388 mode in sip.conf)
 
 Gordon

Works fine from here too.

Bails

-- 
This message has been scanned for viruses and
dangerous content by MailScanner at Circlemail, and is
believed to be clean.


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Re: [asterisk-users] Help! - Double NAT issue

2008-06-16 Thread randulo
Just FWIW, I have been doing double NAT with asterisk and all kinds of
SIP phones for years, including BT101, Sipura 941, and Polycom IP500
plus many cheap no name brands, plus many softphones like Zoiper,
X-Lite and Gizmo Project.. However, DMZ has never worked properly for
me with asterisk on any router. No idea why, but I forward ports to
asterisk rather than use a DMZ. YMMV

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[asterisk-users] Euro_isdn PRI Line, callerid and usecallingpres

2008-06-16 Thread Benoit Plessis


Hi,

I'm having trouble with a TE220p PRI card and (outbond) caller 
identification.

Previously with usecallingpres=no everything was Ok, one small 
difference between the
BRI (B410p) was that the callerid needed to be stripped from one number.

But then came the need to make hidden calls, and so to enable 
usecallingpres and
SetCallerPres().

if running SetCallerPres(prohib) then the end call get 'private number' 
which is what we want
but with  SetCallerPres(allowed) or SetCallerPres(allowed_not_screened) 
i'm not able to get the
number i want, i got the line identification number in any case (even 
with a callerid of 10 digits)

any idea ?

my zapata.conf:
8
[trunkgroups]
[channels]
context=from-rnis-t2-dys
language=fr
switchtype=euroisdn
signalling=pri_cpe

callwaiting=no
threewaycalling=no
callprogress=no
busydetect=no

pridialplan=unknown
prilocaldialplan=dynamic
priindication=outofband

internationalprefix=00
nationalprefix=33
localprefix=
privateprefix=
unknownprefix=
relaxdtmf=yes

hidecallerid=no
usecallingpres=yes

echocancel=yes

faxdetect=incoming
immediate=no
group=1
channel = 1-15
8

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Re: [asterisk-users] World Cheapest Predictive Dialer!

2008-06-16 Thread Jay R. Ashworth
On Sun, Jun 15, 2008 at 01:25:18PM -0400, Alex Balashov wrote:
 Is there a contradiction between them?

Naw; Steve's just showin' his ass again.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] World Cheapest Predictive Dialer!

2008-06-16 Thread Jay R. Ashworth
On Sat, Jun 14, 2008 at 11:13:31PM -0400, C F wrote:
  Happens in the commercial world all the time; it's a common way to get
  cash out of the corporation -- a business's building is owned by the
  corporation's owners, and rented to the corporation.
 
 This is actually illegal in some states and considered a breach of
 Fiduciary everywhere.

May be, but I know at least 3 owners of private corporations who are
doing it, and their auditors seem fine with it.  I think that it
matters whether the corporation is public or not...

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Andrew Kohlsmith (lists)
On June 15, 2008 12:04:01 pm randulo wrote:
 Moving day, everything packed. Including tools! But wait, there in the
 jar with pens and pencils... it looks like. Yes, it's the Digium
 Asterisk tweaker!

 THANKS Digium!

 Before you ask, it's 1.0 I think.

?

-A.

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Re: [asterisk-users] World Cheapest Predictive Dialer!

2008-06-16 Thread Steve Totaro
On Mon, Jun 16, 2008 at 10:35 AM, Jay R. Ashworth [EMAIL PROTECTED] wrote:
 On Sun, Jun 15, 2008 at 01:25:18PM -0400, Alex Balashov wrote:
 Is there a contradiction between them?

 Naw; Steve's just showin' his ass again.

 Cheers,
 -- jra

Nah, just showing various tactics, sure some contradict each other.
It depends on what level you attain

Please read up, I will be glad to educate you more when you are ready

Thanks,
Steve T

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Re: [asterisk-users] Agents getting stuck busy

2008-06-16 Thread Atis Lezdins
On Mon, Jun 16, 2008 at 12:30 PM, Kyle Sexton [EMAIL PROTECTED] wrote:
 Having a weird issue with some agents getting stuck busy on my system.  Call
 will come into the queue and the agent will hit DND, or be DND when the call
 comes in (DND being the button on eyeBeam softphone, not a star code).
 After the agent comes back from DND they will be stuck as busy in the
 queue and I have to reload chan_agent.so in order to get them available.
 I'm running Asterisk 1.4.17, and the bug sounds a lot like
 http://bugs.digium.com/view.php?id=9618 but that bug looks to be fixed in
 1.4.17.

I could suggest you trying on latest version (currently 1.14.21) or at
least try this patch http://bugs.digium.com/view.php?id=12127

The description doesn't match your issue, however there was found old
code handling dialstatus and translating it to agent state, which
could be cause of your problem.

Regards,
Atis

-- 
Atis Lezdins,
VoIP Project Manager / Developer,
[EMAIL PROTECTED]
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Andrew Latham
He is talking about a free Digium Screwdriver

On Mon, Jun 16, 2008 at 11:07 AM, Andrew Kohlsmith (lists)
[EMAIL PROTECTED] wrote:
 On June 15, 2008 12:04:01 pm randulo wrote:
 Moving day, everything packed. Including tools! But wait, there in the
 jar with pens and pencils... it looks like. Yes, it's the Digium
 Asterisk tweaker!

 THANKS Digium!

 Before you ask, it's 1.0 I think.

 ?

 -A.

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-- 
Andrew lathama Latham
Principal
TuxTone Inc.
http://TuxTone.com
[EMAIL PROTECTED]

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Re: [asterisk-users] Please Advice on Best High traffic fxo gateway/cards

2008-06-16 Thread James Mutuku
Brian,
 I agree with you. Google has all the answers, but not the 
experience. The reason I use lists is to get opinions 'experienced' 
users. From experience, product manuals say one thing and when the 
rubber meets the road, its a different story.

Thanks though for your kind comments


Brian J. Murrell wrote:
 On Sun, 2008-06-15 at 11:03 -0400, Steve Totaro wrote:
   
 On Sun, Jun 15, 2008 at 10:53 AM, Brian J. Murrell
 [EMAIL PROTECTED] wrote:
 
 On Sun, 2008-06-15 at 17:43 +0300, James Mutuku wrote:
   
 Please advice on  channel bank
 
 Dude.  There's the cool new website you should check out.  It's
 www.google.com.

 Seriously.  This list is not full of people waiting to do the simplest
 research at your request.  Spend a few minutes and do some self-help
 before coming here asking the simplest, most general questions.  You are
 more likely to get answers to interesting questions rather than
 mundane-google-would-have-told-you-all-you-need-to-know-in-5-minutes
 questions.

 b/
   
 While true to some degree, I assumed he was looking for someone to
 recommend a certain product based on good experiences in the Asterisk
 World.
 

 See, I saw the quotes around channel bank more as the follow question
 what is a channel bank.  Maybe it's a language thing and perhaps the
 OP can take as constructive criticism to be more to one's actual point
 when asking a question.

 If he really did understand what a channel bank is and was looking for
 recommendations, something more direct like Any recommendations on
 which channel bank(s) I should consider using? would have been much
 more fruitful I suspect.

   
 Google may be good for getting information but will turn up a good
 many ads too.  Most of these ads/sites all claim to be the best.  We
 are the leaders of (such and such)
 

 Sure, but all of them will give him a good idea of what one actually is,
 which is really what I suspect the question was.

   
 An obvious pitfall I met was Citel gateways.  Maybe they have improved
 for the Definity line, but going that route a year and a half ago made
 me look very bad.  I wish I had asked on the list and got someone with
 some experience to say, think twice.
 

 Agreed.  I wholeheartedly agree with soliciting for and giving product
 recommendations and experiences, but questions like what is ... most
 likely can almost always be answered from google with a little effort on
 one's own behalf.

 b.

   
 

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Re: [asterisk-users] Please Advice on Best High traffic fxo gateway/cards

2008-06-16 Thread James Mutuku

Steve,
  Thanks for the responses. I am talking of 45 POTS
Thanks

Steve Totaro wrote:

Sorry,

Quantify High Traffic

How many POTS lines are we talking about?

Thanks,
Steve Totaro

On Sun, Jun 15, 2008 at 10:47 AM, Steve Totaro
[EMAIL PROTECTED] wrote:
  

I use Adtran or Adit, I think Rhino has a pretty low priced one but I
have never used so cannot comment.  I can tell you that the Adtran or
Adit is rock solid.

Thanks,
Steve Totaro

On Sun, Jun 15, 2008 at 10:43 AM, James Mutuku [EMAIL PROTECTED] wrote:


Please advice on  channel bank
Steve Totaro wrote:
  

I would suggest a channel bank populated with FXO cards muxing to a T1.

Thanks,
Steve T

On Sun, Jun 15, 2008 at 10:06 AM, James Mutuku [EMAIL PROTECTED] wrote:



Hi,
  I need to get an fxo gateway/card for a high traffic asterisk
installation. Please advice on which gateway/ fxo cards
Thanks

  


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[asterisk-users] FW: Request to mailing list asterisk-users rejected

2008-06-16 Thread Dean Collins
thanks moderatorit was a perfectly reasonable email - just oversized 
because of all the urls.
 
 



From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Mon 6/16/2008 1:55 PM
To: Dean Collins
Subject: Request to mailing list asterisk-users rejected



Your request to the asterisk-users mailing list

Posting of your message titled you gotta think like batman and
have many tools... 

has been rejected by the list moderator.  The moderator gave the
following reason for rejecting your request:

No reason given

Any questions or comments should be directed to the list administrator
at:

[EMAIL PROTECTED]


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Re: [asterisk-users] FW: Request to mailing list asterisk-users rejected

2008-06-16 Thread Jared Smith
On Mon, 2008-06-16 at 15:01 -0400, Dean Collins wrote:
 thanks moderatorit was a perfectly reasonable email - just
 oversized because of all the urls.

 No reason given
 
This is most likely my fault... Just for clarification, any message
over 40k gets moderated.  I thought I told the mailing list system to
actually *explain* why I rejected the message, but it appears I might
have been a little too click-happy when I did it.  Sorry for any
confusion this might have caused...


-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Jared Smith
On Sun, 2008-06-15 at 18:04 +0200, randulo wrote:
 Moving day, everything packed. Including tools! But wait, there in the
 jar with pens and pencils... it looks like. Yes, it's the Digium
 Asterisk tweaker!
 
 THANKS Digium!

By tweaker, I assume you mean the small screwdrivers we often give
away.  I don't go anywhere without one (and I've even found that airport
security tends not to take them away from me if I separate the plastic
handle from the metal piece).

I'm glad we were able to save your bacon. :-)


-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-users] Please Advice on Best High traffic fxo gateway/cards

2008-06-16 Thread Steve Totaro
Adit 600 48 FXO.

On Mon, Jun 16, 2008 at 12:11 PM, James Mutuku [EMAIL PROTECTED] wrote:
 Steve,
Thanks for the responses. I am talking of 45 POTS
 Thanks

 Steve Totaro wrote:

 Sorry,

 Quantify High Traffic

 How many POTS lines are we talking about?

 Thanks,
 Steve Totaro

 On Sun, Jun 15, 2008 at 10:47 AM, Steve Totaro
 [EMAIL PROTECTED] wrote:


 I use Adtran or Adit, I think Rhino has a pretty low priced one but I
 have never used so cannot comment.  I can tell you that the Adtran or
 Adit is rock solid.

 Thanks,
 Steve Totaro

 On Sun, Jun 15, 2008 at 10:43 AM, James Mutuku [EMAIL PROTECTED] wrote:


 Please advice on  channel bank
 Steve Totaro wrote:


 I would suggest a channel bank populated with FXO cards muxing to a T1.

 Thanks,
 Steve T

 On Sun, Jun 15, 2008 at 10:06 AM, James Mutuku [EMAIL PROTECTED] wrote:



 Hi,
   I need to get an fxo gateway/card for a high traffic asterisk
 installation. Please advice on which gateway/ fxo cards
 Thanks



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Re: [asterisk-users] Please Advice on Best High traffic fxo gateway/cards

2008-06-16 Thread Michael Graves
I just hafta ask, why does one face down a requirement for 48 FXOs? 

Would it not be more practical to have 2 T-1s dropped into the
location?

Michael

On Mon, 16 Jun 2008 17:35:35 -0400, Steve Totaro wrote:

Adit 600 48 FXO.

On Mon, Jun 16, 2008 at 12:11 PM, James Mutuku [EMAIL PROTECTED] wrote:
 Steve,
Thanks for the responses. I am talking of 45 POTS
 Thanks

 Steve Totaro wrote:

 Sorry,

 Quantify High Traffic

 How many POTS lines are we talking about?

 Thanks,
 Steve Totaro

 On Sun, Jun 15, 2008 at 10:47 AM, Steve Totaro
 [EMAIL PROTECTED] wrote:


 I use Adtran or Adit, I think Rhino has a pretty low priced one but I
 have never used so cannot comment.  I can tell you that the Adtran or
 Adit is rock solid.

 Thanks,
 Steve Totaro

 On Sun, Jun 15, 2008 at 10:43 AM, James Mutuku [EMAIL PROTECTED] wrote:


 Please advice on  channel bank
 Steve Totaro wrote:


 I would suggest a channel bank populated with FXO cards muxing to a T1.

 Thanks,
 Steve T

 On Sun, Jun 15, 2008 at 10:06 AM, James Mutuku [EMAIL PROTECTED] wrote:



 Hi,
   I need to get an fxo gateway/card for a high traffic asterisk
 installation. Please advice on which gateway/ fxo cards
 Thanks



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--
Michael Graves
mgravesatmstvp.com
http://blog.mgraves.org
o713-861-4005
c713-201-1262
sip:[EMAIL PROTECTED]
skype mjgraves
[EMAIL PROTECTED]



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Re: [asterisk-users] Weird one way Audio situation

2008-06-16 Thread Raúl Gómez C.
Hi Steve and the rest of the list,

On Thu, Jun 12, 2008 at 7:11 AM, Steve Totaro 
[EMAIL PROTECTED] wrote:

 Is your Asterisk box dual homed?  Firewalled?  Any output from the CLI
 with verbose turned on, that might help?  Turn on SIP debugging as
 well.

 Thanks,
 Steve T


My Asterisk Server has two NIC with a channel bonding setup (Balance TLB)
connected to the same switch, and it does not have any firewall rule.


I'm attaching a file with the output of sip set debug on the CLI of a call
in this situation.

Although calls made with SIP phones have this strange behavior, when I place
a call with an analog phone connected to a FXS port of the same TDM card
(see below for full description) this does not happen.


Thanks, any help will be really appreciated...



-- 
Nacho
Linux Counter #156439



On Thu, Jun 12, 2008 at 7:11 AM, Steve Totaro 
[EMAIL PROTECTED] wrote:

 On Tue, Jun 10, 2008 at 1:40 PM, Raúl Gómez C. [EMAIL PROTECTED]
 wrote:
  Hi list,
 
  I'm having trouble with calls placed to the PSTN (through a TDM card),
  sometimes (a lot indeed) when I dial a number the callee party can't hear
 me
  at all.
 
  My setup is:
 
  Asterisk 1.4.20.1
  Zaptel 1.4.11
  libpri 1.4.4
  Wanpipe 3.2.4
 
  I have a Sangoma Remora Card A400D (2 FXS / 10 FXO), Grandstream GXP-2000
 IP
  Phones, SuSE Linux Enterprise Server 10 (SP2) x86_64 with Kernel
  2.4.16.60-0.23-smp
 
  I'm using the ulaw audio codec.
 
  There is no NAT between the Asterisk Server and the Phones (the phone and
  the server are in the same network segment).
 
  What can it be???
 
  Thanks in advance for any help/comment...
 
 
  --
  Raul
  Linux Counter #156439

 Is your Asterisk box dual homed?  Firewalled?  Any output from the CLI
 with verbose turned on, that might help?  Turn on SIP debugging as
 well.

 Thanks,
 Steve T

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SIP-Debug-143.txt.gz
Description: GNU Zip compressed data
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Re: [asterisk-users] Euro_isdn PRI Line, callerid and usecallingpres

2008-06-16 Thread Benoit Plessis

Benoit Plessis a écrit :

Hi,

I'm having trouble with a TE220p PRI card and (outbond) caller 
identification.


Previously with usecallingpres=no everything was Ok, one small 
difference between the

BRI (B410p) was that the callerid needed to be stripped from one number.

But then came the need to make hidden calls, and so to enable 
usecallingpres and

SetCallerPres().
  

...

Well, it was solved by changing

prilocaldialplan=dynamic
  

to prilocaldialplan=unknown


Is there some good technical documentation about PRI lines somewhere ?
there is a lot of voodoo magic in configuring thoses lines with asterisk ...

--
Benoit

begin:vcard
fn:Benoit Plessis
n:Plessis;Benoit
email;internet:[EMAIL PROTECTED]
tel;home:+33 9 52 49 25 06
tel;cell:+33 6 77 42 78 32
x-mozilla-html:FALSE
version:2.1
end:vcard

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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Mark Hamilton
How come he has it, and he's in Paris! I'm in Toronto, and I don't have it?
:( 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jared Smith
Sent: June 16, 2008 4:44 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] OT How Digium Saved My Bacon!

On Sun, 2008-06-15 at 18:04 +0200, randulo wrote:
 Moving day, everything packed. Including tools! But wait, there in the
 jar with pens and pencils... it looks like. Yes, it's the Digium
 Asterisk tweaker!
 
 THANKS Digium!

By tweaker, I assume you mean the small screwdrivers we often give
away.  I don't go anywhere without one (and I've even found that airport
security tends not to take them away from me if I separate the plastic
handle from the metal piece).

I'm glad we were able to save your bacon. :-)


-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Sherwood McGowan
Mark Hamilton wrote:
 How come he has it, and he's in Paris! I'm in Toronto, and I don't have it?
 :( 

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Jared Smith
 Sent: June 16, 2008 4:44 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] OT How Digium Saved My Bacon!

 On Sun, 2008-06-15 at 18:04 +0200, randulo wrote:
   
 Moving day, everything packed. Including tools! But wait, there in the
 jar with pens and pencils... it looks like. Yes, it's the Digium
 Asterisk tweaker!

 THANKS Digium!
 

 By tweaker, I assume you mean the small screwdrivers we often give
 away.  I don't go anywhere without one (and I've even found that airport
 security tends not to take them away from me if I separate the plastic
 handle from the metal piece).

 I'm glad we were able to save your bacon. :-)


   
LOL, good question...I wouldn't mind havin' one...i can haz tweaker? ROFL

-- 
Sherwood McGowan
VoIP / Telecom Solutions
[EMAIL PROTECTED]


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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Matt Gibson
 How come he has it, and he's in Paris! I'm in Toronto, and I don't have
it?
 :( 

I was thinking the same thing, Ottawa here.. :(




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Re: [asterisk-users] Need a SIP trunk provider for US - Dallas/TX

2008-06-16 Thread broadband Voice
read the fine prints with them. Sometimes they have a thresh hold. Where you
cannot exceed 1500 minutes per month on the trunk. I use a T1 which is
cheaper if you compare it.

On Fri, Jun 13, 2008 at 4:52 PM, Jonn R Taylor [EMAIL PROTECTED]
wrote:

 I use bandwidth.com, works very well. 5 trunks start at about $125 a
 month.

 Jonn

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:
 [EMAIL PROTECTED] On Behalf Of D. Dante Lorenso
 Sent: Friday, June 13, 2008 1:32 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Need a SIP trunk provider for US - Dallas/TX

 All,

 I'm in Dallas, TX, US and am looking for inbound-only DID service with
 10+ channels on a SIP trunk.  Is anyone on this list doing something
 similar and have any recommendations for a provider?

 Of course I'll be routing either SIP/IAX to an asterisk server that will
 be hosted in a Dallas colocation facility.

 I found VoxBone.com but they only want to deal with customers that can
 guarantee $500 minimum monthly spending.  Until business ramps up, I
 doubt I'll be doing that kind of spending immediately.

 Suggestions?

 -- Dante

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Re: [asterisk-users] Weird one way Audio situation

2008-06-16 Thread Raúl Gómez C.
I've been playing around in order to find something new and I've found this:

I have created an IVR for test purposes, then I've placed a call from my sip
phone using one of my telco lines to another of my telco lines attached to
the PBX, in this situation I'm using two FXO channels, one for the outgoing
call and another for the incoming call.

Then I have created an extension in this IVR in order to make an echo test
and I've used MixMonitor() to record the audio of the test. When I dial this
extension I never can hear my echoed voice, but when I listen to the
recording the audio have a lot of artifacts and the busy and dial tone are
almost inaudible, the same effect that happens when you play to almost
identical audio files, so I can presume that it is the same audio wave but
out of phase (meaning the echo is working, I think).

I don't know if this can be happening because of the Hardware Echo Canceler
on my Remora A400D.

If I call the extension of the echo test directly from my SIP phone without
using any telco line (SIP -- IP -- Asterisk) then the test works just
fine.

Another test I've made is, during a call with the one way audio problem, I
have used the ZapBarge() application to hear what's happening on the Zap
Channel (from another SIP phone on my network). In this case I heard the
callee complaining that he/she can't hear anything and I can't hear the
caller (which is on the same network of my phone). In this case the caller
can hear the callee.

I have grabbed the sip debug messages of this call from the asterisk CLI and
is attached (compressed) to this email.


Well, thanks again for any comment/response...


-- 
Nacho
Linux Counter #156439



On Tue, Jun 17, 2008 at 5:14 PM, Raúl Gómez C. [EMAIL PROTECTED] wrote:

 Hi Steve and the rest of the list,

 On Thu, Jun 12, 2008 at 7:11 AM, Steve Totaro 
 [EMAIL PROTECTED] wrote:

 Is your Asterisk box dual homed?  Firewalled?  Any output from the CLI
 with verbose turned on, that might help?  Turn on SIP debugging as
 well.

 Thanks,
 Steve T


 My Asterisk Server has two NIC with a channel bonding setup (Balance TLB)
 connected to the same switch, and it does not have any firewall rule.


 I'm attaching a file with the output of sip set debug on the CLI of a
 call in this situation.

 Although calls made with SIP phones have this strange behavior, when I
 place a call with an analog phone connected to a FXS port of the same TDM
 card (see below for full description) this does not happen.


 Thanks, any help will be really appreciated...



 --
 Nacho
 Linux Counter #156439



 On Thu, Jun 12, 2008 at 7:11 AM, Steve Totaro 
 [EMAIL PROTECTED] wrote:

 On Tue, Jun 10, 2008 at 1:40 PM, Raúl Gómez C. [EMAIL PROTECTED]
 wrote:
  Hi list,
 
  I'm having trouble with calls placed to the PSTN (through a TDM card),
  sometimes (a lot indeed) when I dial a number the callee party can't
 hear me
  at all.
 
  My setup is:
 
  Asterisk 1.4.20.1
  Zaptel 1.4.11
  libpri 1.4.4
  Wanpipe 3.2.4
 
  I have a Sangoma Remora Card A400D (2 FXS / 10 FXO), Grandstream
 GXP-2000 IP
  Phones, SuSE Linux Enterprise Server 10 (SP2) x86_64 with Kernel
  2.4.16.60-0.23-smp
 
  I'm using the ulaw audio codec.
 
  There is no NAT between the Asterisk Server and the Phones (the phone
 and
  the server are in the same network segment).
 
  What can it be???
 
  Thanks in advance for any help/comment...
 
 
  --
  Raul
  Linux Counter #156439

 Is your Asterisk box dual homed?  Firewalled?  Any output from the CLI
 with verbose turned on, that might help?  Turn on SIP debugging as
 well.

 Thanks,
 Steve T

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SIP-Debug-141.txt.gz
Description: GNU Zip compressed data
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[asterisk-users] Call Center

2008-06-16 Thread broadband Voice
Is anyone using Asterisk as a call center. I want to be able to set it up
for my office line, when calls come in after 7:00pm Est want a recording to
says the office is closed and have about 5 phones that I want to use as an
agent. Can anyone share their implementation? Thanks.
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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Andrew Kohlsmith (lists)
On June 16, 2008 07:22:18 pm Mark Hamilton wrote:
 How come he has it, and he's in Paris! I'm in Toronto, and I don't have it?

Yeah, me too.  I even got a mention in the book, but no screwdriver? :-(

-A.

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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Steve Totaro
I had a laser pointer and power point controller device but the Digium
logo rubbed off after a week  I do have a t-shirt though

Thanks,
Steve T

On Mon, Jun 16, 2008 at 8:36 PM, Andrew Kohlsmith (lists)
[EMAIL PROTECTED] wrote:
 On June 16, 2008 07:22:18 pm Mark Hamilton wrote:
 How come he has it, and he's in Paris! I'm in Toronto, and I don't have it?

 Yeah, me too.  I even got a mention in the book, but no screwdriver? :-(

 -A.

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Re: [asterisk-users] Call Center

2008-06-16 Thread Sherwood McGowan
broadband Voice wrote:
 Is anyone using Asterisk as a call center. I want to be able to set it 
 up for my office line, when calls come in after 7:00pm Est want a 
 recording to says the office is closed and have about 5 phones that I 
 want to use as an agent. Can anyone share their implementation? Thanks.
 

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There's a ton of us on here who have installations in call centers. What 
would you like to know?

I currently have a Dual AMD64 2.4Ghz (Dual Cores on each) with 4GB RAM 
running a Tormenta 2 and a Digium 407. Two T1s going to a PRI,  12 FXO 
channels in a Rhino modular channel bank (all on the Digium card), and 2 
24 port adtran total access channel banks running on the Tormenta. The 
Adtrans drive the 40 analog phones for the sales floor, and we have 25 
SIP phones. All phone conversations are recording by Asterisk and are 
converted from GSM to Speex post-call by speexenc. We also run 
PostgreSQL and Apache on the same system to serve CDRs with links to 
recordings.

Anything else you'd like to know?

-- 
Sherwood McGowan
VoIP / Telecom Solutions
[EMAIL PROTECTED]


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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Mark Hamilton
Now you're just trying to get us all jealous, Steve. No good.
But I'd like that screwdriver!


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Totaro
Sent: June 16, 2008 8:41 PM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List -
Non-Commercial Discussion
Subject: Re: [asterisk-users] OT How Digium Saved My Bacon!

I had a laser pointer and power point controller device but the Digium
logo rubbed off after a week  I do have a t-shirt though

Thanks,
Steve T

On Mon, Jun 16, 2008 at 8:36 PM, Andrew Kohlsmith (lists)
[EMAIL PROTECTED] wrote:
 On June 16, 2008 07:22:18 pm Mark Hamilton wrote:
 How come he has it, and he's in Paris! I'm in Toronto, and I don't have
it?

 Yeah, me too.  I even got a mention in the book, but no screwdriver? :-(

 -A.

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Re: [asterisk-users] Call Center

2008-06-16 Thread Matt Florell
Hello,

We have set up dozens of call centers, some using Asterisk Queues and
the rest using VICIDIAL Call Center Suite. What you want can easily be
accomplished with an average server and Asterisk Queues with not too
much effort using standard Asterisk configuration features. we have
set up a small 7-seat inbound call center like this for a client on a
P4 1.6GHz PC and it has worked great for the last 3 years.

Thanks,

MATT---



On 6/16/08, Sherwood McGowan [EMAIL PROTECTED] wrote:
 broadband Voice wrote:
   Is anyone using Asterisk as a call center. I want to be able to set it
   up for my office line, when calls come in after 7:00pm Est want a
   recording to says the office is closed and have about 5 phones that I
   want to use as an agent. Can anyone share their implementation? Thanks.

  
  
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   asterisk-users mailing list
   To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users
  There's a ton of us on here who have installations in call centers. What
  would you like to know?

  I currently have a Dual AMD64 2.4Ghz (Dual Cores on each) with 4GB RAM
  running a Tormenta 2 and a Digium 407. Two T1s going to a PRI,  12 FXO
  channels in a Rhino modular channel bank (all on the Digium card), and 2
  24 port adtran total access channel banks running on the Tormenta. The
  Adtrans drive the 40 analog phones for the sales floor, and we have 25
  SIP phones. All phone conversations are recording by Asterisk and are
  converted from GSM to Speex post-call by speexenc. We also run
  PostgreSQL and Apache on the same system to serve CDRs with links to
  recordings.

  Anything else you'd like to know?

  --
  Sherwood McGowan
  VoIP / Telecom Solutions
  [EMAIL PROTECTED]


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[asterisk-users] OT: Re: OT How Digium Saved My Bacon!

2008-06-16 Thread Richard Lyman
Mark Hamilton wrote:
 Now you're just trying to get us all jealous, Steve. No good.
 But I'd like that screwdriver!
   

I hope JT is taking notes and will get the higher ups to add 'tweakers' 
to the digium store. G

On a personal note, i still haven't seen my 'sticker'! haha



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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Matt Florell
Hello,

I guess I am one of the lucky few to have one of these handy
screwdrivers and it saved me when my son(aged 2) somehow locked
himself in a bedroom and couldn't unlock the door. The door knob
needed a very small slotted screwdriver to twist-unlock the door and
the Digium tweeker(which was also in my pencil cup) saved my bacon as
well that night :)

Any chance of more of these being handed out at Astricon this year?

Thanks,

MATT---

On 6/16/08, Mark Hamilton [EMAIL PROTECTED] wrote:
 Now you're just trying to get us all jealous, Steve. No good.
  But I'd like that screwdriver!



  -Original Message-
  From: [EMAIL PROTECTED]

 [mailto:[EMAIL PROTECTED] On Behalf Of Steve Totaro
  Sent: June 16, 2008 8:41 PM
  To: [EMAIL PROTECTED]; Asterisk Users Mailing List -
  Non-Commercial Discussion
  Subject: Re: [asterisk-users] OT How Digium Saved My Bacon!


 I had a laser pointer and power point controller device but the Digium
  logo rubbed off after a week  I do have a t-shirt though

  Thanks,
  Steve T

  On Mon, Jun 16, 2008 at 8:36 PM, Andrew Kohlsmith (lists)
  [EMAIL PROTECTED] wrote:
   On June 16, 2008 07:22:18 pm Mark Hamilton wrote:
   How come he has it, and he's in Paris! I'm in Toronto, and I don't have
  it?
  
   Yeah, me too.  I even got a mention in the book, but no screwdriver? :-(
  
   -A.

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Re: [asterisk-users] Call Center

2008-06-16 Thread Steve Totaro
On Mon, Jun 16, 2008 at 8:24 PM, broadband Voice
[EMAIL PROTECTED] wrote:
 Is anyone using Asterisk as a call center. I want to be able to set it up
 for my office line, when calls come in after 7:00pm Est want a recording to
 says the office is closed and have about 5 phones that I want to use as an
 agent. Can anyone share their implementation? Thanks.

Read the book.  You want to especially read about gotoiftime and queues.

Thanks,
Steve Totaro

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Re: [asterisk-users] Call Center

2008-06-16 Thread Syed Nasruddin

Dear Sherwood,

I am also using Asterisk Call Center Setup in my office with voice
recording. The only thing I am unable to setup is web based call
recording (CDR) access. From your email I think you have configured such
a thing can you please share with me how can I also setup this solution.
I know how to run and install Apache. Don't know abt PostgreSQL. However
can do it if you can define some steps.  

And also how to integrate this all PostgreSQl+Apache+Web Based Links to
Recordings. It will be a great help.

regards 


Syed Nasruddin 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sherwood
McGowan
Sent: Tuesday, June 17, 2008 5:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Call Center

broadband Voice wrote:
 Is anyone using Asterisk as a call center. I want to be able to set it

 up for my office line, when calls come in after 7:00pm Est want a 
 recording to says the office is closed and have about 5 phones that I 
 want to use as an agent. Can anyone share their implementation?
Thanks.



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There's a ton of us on here who have installations in call centers. What

would you like to know?

I currently have a Dual AMD64 2.4Ghz (Dual Cores on each) with 4GB RAM 
running a Tormenta 2 and a Digium 407. Two T1s going to a PRI,  12 FXO 
channels in a Rhino modular channel bank (all on the Digium card), and 2

24 port adtran total access channel banks running on the Tormenta. The 
Adtrans drive the 40 analog phones for the sales floor, and we have 25 
SIP phones. All phone conversations are recording by Asterisk and are 
converted from GSM to Speex post-call by speexenc. We also run 
PostgreSQL and Apache on the same system to serve CDRs with links to 
recordings.

Anything else you'd like to know?

-- 
Sherwood McGowan
VoIP / Telecom Solutions
[EMAIL PROTECTED]


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Re: [asterisk-users] Call Center

2008-06-16 Thread Sherwood McGowan
Syed Nasruddin wrote:
 Dear Sherwood,

 I am also using Asterisk Call Center Setup in my office with voice
 recording. The only thing I am unable to setup is web based call
 recording (CDR) access. From your email I think you have configured such
 a thing can you please share with me how can I also setup this solution.
 I know how to run and install Apache. Don't know abt PostgreSQL. However
 can do it if you can define some steps.  

 And also how to integrate this all PostgreSQl+Apache+Web Based Links to
 Recordings. It will be a great help.

 regards 


 Syed Nasruddin 


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Sherwood
 McGowan
 Sent: Tuesday, June 17, 2008 5:45 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Call Center

 broadband Voice wrote:
   
 Is anyone using Asterisk as a call center. I want to be able to set it
 

   
 up for my office line, when calls come in after 7:00pm Est want a 
 recording to says the office is closed and have about 5 phones that I 
 want to use as an agent. Can anyone share their implementation?
 
 Thanks.
   
 
   
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 There's a ton of us on here who have installations in call centers. What

 would you like to know?

 I currently have a Dual AMD64 2.4Ghz (Dual Cores on each) with 4GB RAM 
 running a Tormenta 2 and a Digium 407. Two T1s going to a PRI,  12 FXO 
 channels in a Rhino modular channel bank (all on the Digium card), and 2

 24 port adtran total access channel banks running on the Tormenta. The 
 Adtrans drive the 40 analog phones for the sales floor, and we have 25 
 SIP phones. All phone conversations are recording by Asterisk and are 
 converted from GSM to Speex post-call by speexenc. We also run 
 PostgreSQL and Apache on the same system to serve CDRs with links to 
 recordings.

 Anything else you'd like to know?

   
Syed,
What I did for a quick and dirty solution was install asterisk-stats and 
modify the source code to include a link to the unique filename of the 
recording (I use ${UNIQUEID}). This has worked just fine for our 75 or 
so phone setup :)  IIRC we found asterisk-stats on voip-info.org. We 
just used that instead of creating an in house CDR web app, since the 
client just needed a basic interface to look up calls and pull the 
recordings.

If you'd like more information just let me know.

-- 
Sherwood McGowan
VoIP / Telecom Solutions
[EMAIL PROTECTED]



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Re: [asterisk-users] Call Center

2008-06-16 Thread Sherwood McGowan
Syed Nasruddin wrote:
 Dear Sherwood,

 I am also using Asterisk Call Center Setup in my office with voice
 recording. The only thing I am unable to setup is web based call
 recording (CDR) access. From your email I think you have configured such
 a thing can you please share with me how can I also setup this solution.
 I know how to run and install Apache. Don't know abt PostgreSQL. However
 can do it if you can define some steps.  

 And also how to integrate this all PostgreSQl+Apache+Web Based Links to
 Recordings. It will be a great help.

 regards 


 Syed Nasruddin 


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Sherwood
 McGowan
 Sent: Tuesday, June 17, 2008 5:45 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Call Center

 broadband Voice wrote:
   
 Is anyone using Asterisk as a call center. I want to be able to set it
 

   
 up for my office line, when calls come in after 7:00pm Est want a 
 recording to says the office is closed and have about 5 phones that I 
 want to use as an agent. Can anyone share their implementation?
 
 Thanks.
   
 
   
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 There's a ton of us on here who have installations in call centers. What

 would you like to know?

 I currently have a Dual AMD64 2.4Ghz (Dual Cores on each) with 4GB RAM 
 running a Tormenta 2 and a Digium 407. Two T1s going to a PRI,  12 FXO 
 channels in a Rhino modular channel bank (all on the Digium card), and 2

 24 port adtran total access channel banks running on the Tormenta. The 
 Adtrans drive the 40 analog phones for the sales floor, and we have 25 
 SIP phones. All phone conversations are recording by Asterisk and are 
 converted from GSM to Speex post-call by speexenc. We also run 
 PostgreSQL and Apache on the same system to serve CDRs with links to 
 recordings.

 Anything else you'd like to know?

   
Also, I personally prefer MySQL not PostGreSQL, I just got stuck with an 
existing PostGreSQL install.

-- 
Sherwood McGowan
VoIP / Telecom Solutions
[EMAIL PROTECTED]


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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Sherwood McGowan
Matt Florell wrote:
 Hello,

 I guess I am one of the lucky few to have one of these handy
 screwdrivers and it saved me when my son(aged 2) somehow locked
 himself in a bedroom and couldn't unlock the door. The door knob
 needed a very small slotted screwdriver to twist-unlock the door and
 the Digium tweeker(which was also in my pencil cup) saved my bacon as
 well that night :)

 Any chance of more of these being handed out at Astricon this year?

 Thanks,

 MATT---

 On 6/16/08, Mark Hamilton [EMAIL PROTECTED] wrote:
   
 Now you're just trying to get us all jealous, Steve. No good.
  But I'd like that screwdriver!



  -Original Message-
  From: [EMAIL PROTECTED]

 [mailto:[EMAIL PROTECTED] On Behalf Of Steve Totaro
  Sent: June 16, 2008 8:41 PM
  To: [EMAIL PROTECTED]; Asterisk Users Mailing List -
  Non-Commercial Discussion
  Subject: Re: [asterisk-users] OT How Digium Saved My Bacon!


 I had a laser pointer and power point controller device but the Digium
  logo rubbed off after a week  I do have a t-shirt though

  Thanks,
  Steve T

  On Mon, Jun 16, 2008 at 8:36 PM, Andrew Kohlsmith (lists)
  [EMAIL PROTECTED] wrote:
   On June 16, 2008 07:22:18 pm Mark Hamilton wrote:
   How come he has it, and he's in Paris! I'm in Toronto, and I don't have
  it?
  
   Yeah, me too.  I even got a mention in the book, but no screwdriver? :-(
  
   -A.
 

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All I have to say is Murf, SEND ME ONE I'll do anything (within 
reason) ;-) AEL bug reporting, improvement suggestions, hell I debug and 
report on the entire new CDR/CEL branch :)

ROFLno seriouslyI want one ;-)

-- 
Sherwood McGowan
VoIP / Telecom Solutions
[EMAIL PROTECTED]


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[asterisk-users] need ata suggestion

2008-06-16 Thread Eric Fort
I'm presently working on provisioning VoIP to a traditional key system.  I
have a single SIP DID inbound that gives me a maximum of 2 concurrent
channels.  I need an ATA that will ring the second station port when the
first is in use.  What devices will do this with a single sip registration
with the provider?

Thanks,

Eric
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Re: [asterisk-users] World Cheapest Predictive Dialer!

2008-06-16 Thread Jay R. Ashworth
On Mon, Jun 16, 2008 at 11:11:00AM -0400, Steve Totaro wrote:
 On Mon, Jun 16, 2008 at 10:35 AM, Jay R. Ashworth [EMAIL PROTECTED] wrote:
  On Sun, Jun 15, 2008 at 01:25:18PM -0400, Alex Balashov wrote:
  Is there a contradiction between them?
 
  Naw; Steve's just showin' his ass again.
 
 Nah, just showing various tactics, sure some contradict each other.

Yes, but clearly, neither Alex nor I thought that the two you quoted
actually *do* contradict one another.  He was just being polite.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] [asterisk-dev] Astricon question: four or five tracks?

2008-06-16 Thread Jay R. Ashworth
On Sat, Jun 14, 2008 at 06:34:26PM -0700, John Todd wrote:
 I did receive one objection so far to the fifth track because of the 
 fear of missing a good talk in the other four tracks.  However, I'm 
 not sure how we overcome that problem if we don't add the track, as 
 we would have to dump 11 talks if we didn't have that additional room 
 for speakers, meaning that the results would be identical: some good 
 talks would not be able to be seen.

In fact, no, John, it's worse: if you schedule the 5th track, *some*
percentage of the attendees may find a conflict, and have to miss a
presentation.

If you *don't* schedule the 5th track, *100%* of the attendees will not
see any of those 11 speakers.

 The suggestion by you and others of creating videos of the talks is a 
 good one, and we had already started the discovery process of 
 determining cost for doing just that.  If we determine that it is 
 within the budget, our goal would be to make the videos available to 
 conference attendees as soon as possible after the talks are over to 
 allow participants to see the talks that they had missed due to 
 scheduling.  This decision and arrangement is still pending, but 
 we're hoping that we can do this to address the concerns of 
 overlapping tracks.  More on this hopefully soon.  I would suspect 
 that most (but possibly not all) of the videos would be available 
 only to attendees if such a videography can be arranged.

If your agreements with the speakers permit, you should probably not
restrict sales to registered attendees; as I noted before, the reports
I hear from conference arrangers seems to suggest that the videos won't
cannibalize the show; hell, NANOG streams them, *and* gives the videos
away for free...

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread Jay R. Ashworth
On Mon, Jun 16, 2008 at 09:30:12PM -0400, Matt Florell wrote:
 Any chance of more of these being handed out at Astricon this year?

Oh, sure... beat me to the idea.  :-)

BTW: did the annotated syllabus notes from the Boot Camp ever finally
get finished?  I never got a copy.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Joseph Stalin)

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[asterisk-users] Reg call recording

2008-06-16 Thread Bikrish Amatya
Hi all

I am using asterisk as pbx for my company. My company has requirement 
that all the incoming and outgoing calls should be recorded for all the 
extensions and should be able to play recorded call on extensions basis, 
that is , say 123 extension has made what call on the particular date 
and should be able to play and listen to it. What is the better way to 
achieve this? Any kind of suggestion is truly appreciated.

Bikrish

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Re: [asterisk-users] Call Center

2008-06-16 Thread broadband Voice
Thanks all for your responses. I will look into the Asterisk Queues and
VICIDIAL Call Center Suite.

On Mon, Jun 16, 2008 at 11:44 PM, Sherwood McGowan 
[EMAIL PROTECTED] wrote:

  Syed Nasruddin wrote:
  Dear Sherwood,
 
  I am also using Asterisk Call Center Setup in my office with voice
  recording. The only thing I am unable to setup is web based call
  recording (CDR) access. From your email I think you have configured such
  a thing can you please share with me how can I also setup this solution.
  I know how to run and install Apache. Don't know abt PostgreSQL. However
  can do it if you can define some steps.
 
  And also how to integrate this all PostgreSQl+Apache+Web Based Links to
  Recordings. It will be a great help.
 
  regards
 
 
  Syed Nasruddin
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of Sherwood
  McGowan
  Sent: Tuesday, June 17, 2008 5:45 AM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [asterisk-users] Call Center
 
  broadband Voice wrote:
 
  Is anyone using Asterisk as a call center. I want to be able to set it
 
 
 
  up for my office line, when calls come in after 7:00pm Est want a
  recording to says the office is closed and have about 5 phones that I
  want to use as an agent. Can anyone share their implementation?
 
  Thanks.
 
  
 
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  There's a ton of us on here who have installations in call centers. What
 
  would you like to know?
 
  I currently have a Dual AMD64 2.4Ghz (Dual Cores on each) with 4GB RAM
  running a Tormenta 2 and a Digium 407. Two T1s going to a PRI,  12 FXO
  channels in a Rhino modular channel bank (all on the Digium card), and 2
 
  24 port adtran total access channel banks running on the Tormenta. The
  Adtrans drive the 40 analog phones for the sales floor, and we have 25
  SIP phones. All phone conversations are recording by Asterisk and are
  converted from GSM to Speex post-call by speexenc. We also run
  PostgreSQL and Apache on the same system to serve CDRs with links to
  recordings.
 
  Anything else you'd like to know?
 
 
 Also, I personally prefer MySQL not PostGreSQL, I just got stuck with an
 existing PostGreSQL install.

 --
 Sherwood McGowan
 VoIP / Telecom Solutions
 [EMAIL PROTECTED]


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Re: [asterisk-users] Reg call recording

2008-06-16 Thread Sherwood McGowan
Bikrish Amatya wrote:
 Hi all

 I am using asterisk as pbx for my company. My company has requirement 
 that all the incoming and outgoing calls should be recorded for all the 
 extensions and should be able to play recorded call on extensions basis, 
 that is , say 123 extension has made what call on the particular date 
 and should be able to play and listen to it. What is the better way to 
 achieve this? Any kind of suggestion is truly appreciated.

 Bikrish

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A simple web interface, such as asterisk-stats coupled with some basic 
modifications to link to a recording that was made with ${UNIQUEID} as 
the recording filename (pre extension, use monitor + soxmix to mix the 
recordings) will work just fine, I use it on a medium-large installation 
that does about 10K calls a day, with no issues in regards to recordings 
or ability to access calls/recordings.

-- 
Sherwood McGowan
VoIP / Telecom Solutions
[EMAIL PROTECTED]


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Re: [asterisk-users] need ata suggestion

2008-06-16 Thread Gordon Henderson
On Mon, 16 Jun 2008, Eric Fort wrote:

 I'm presently working on provisioning VoIP to a traditional key system.  I
 have a single SIP DID inbound that gives me a maximum of 2 concurrent
 channels.  I need an ATA that will ring the second station port when the
 first is in use.  What devices will do this with a single sip registration
 with the provider?

Er, Asterisk will do this with a TDM400 card or clone.

Expensive ATA though :)

But maybe an AVM Fritz! box will work for you too...

Gordon

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Re: [asterisk-users] OT: Re: OT How Digium Saved My Bacon!

2008-06-16 Thread randulo
The screwdriver is reversible, it swings both ways, pull out the shank
and stick it in the other way, it becomes a Phillips. I'm tellin ya,
there Digium engineers are good!

(Phillips is a trademark of Phillips)

On Tue, Jun 17, 2008 at 3:28 AM, Richard Lyman [EMAIL PROTECTED] wrote:
 Mark Hamilton wrote:
 Now you're just trying to get us all jealous, Steve. No good.
 But I'd like that screwdriver!


 I hope JT is taking notes and will get the higher ups to add 'tweakers'
 to the digium store. G

 On a personal note, i still haven't seen my 'sticker'! haha



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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread randulo
On Tue, Jun 17, 2008 at 1:22 AM, Mark Hamilton [EMAIL PROTECTED] wrote:
 How come he has it, and he's in Paris! I'm in Toronto, and I don't have it?
 :(

There was an Astricon in Paris. After my presentation, I was awarded
the get screwed gift pack!

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Re: [asterisk-users] OT How Digium Saved My Bacon!

2008-06-16 Thread randulo
On Mon, Jun 16, 2008 at 10:43 PM, Jared Smith [EMAIL PROTECTED] wrote:
 By tweaker, I assume you mean the small screwdrivers we often give

Actually, I think I overstepped the true definition of tweaker. This
is a real screwdriver with anti-geekdom feature. It looks like a pen
when it is stuck in a jar with pens. A tweaker is a lot smaller and
less versatile.

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Re: [asterisk-users] need ata suggestion

2008-06-16 Thread randulo
On Tue, Jun 17, 2008 at 7:37 AM, Gordon Henderson
[EMAIL PROTECTED] wrote:
 But maybe an AVM Fritz! box will work for you too...

Would anyone care to recommend a good quality, stable ATA these days
for just a single cordless phone connected to one SIP provider. Sipura
used to be well thought-of. Are they still the best?

/r

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