[asterisk-users] problem with queues

2006-08-09 Thread Muhammad Zeeshan Latif

Hi all

Does any one experience the scenario in which an agent sits behind any trunk
and serves the queue. Bcz I have tried and the queue acts very veared as
when it tries the agent extension across the trunk it starts music onhold
and when the agent is busy/not responding then it stops music on hold again
when it starts hunting the agents across a trunk again starts the MOH and
again stops the MOH when it can't find the agent online.

To make thing worse if the MOH is dynamic then the user hears different MOH
tones after a period of 1 or two seconds, and if u have enabled voice
prompts in the queue then the result is even more bad.


Best Regards
Mohammad Zeeshan Latif


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[asterisk-users] FW: problem with queues

2006-08-09 Thread Muhammad Zeeshan Latif

Hi all

Does any one experience the scenario in which an agent sits behind any
trunk
and serves the queue. Bcz I have tried and the queue acts very veared as
when it tries the agent extension across the trunk it starts music
onhold
and when the agent is busy/not responding then it stops music on hold
again
when it starts hunting the agents across a trunk again starts the MOH
and
again stops the MOH when it can't find the agent online.

To make thing worse if the MOH is dynamic then the user hears different
MOH
tones after a period of 1 or two seconds, and if u have enabled voice
prompts in the queue then the result is even more bad.


Best Regards
Mohammad Zeeshan Latif
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[Asterisk-Users] nortel meridian option 11c and asterisk te110p

2006-06-20 Thread Muhammad Zeeshan Latif
Hi sir



I am trying to interconnect meridian option 11c 2mb pri card ntbk50aa
with * pri card te110p.

But the problem that I am facing is that both card do not see each other
the te110p card does not come out of red alarm and same is the case with
meridian ntbk50aa.

Hence I can not expect d-channel negociation to take place.

Can u guide me some what about this as the card u used is a little
different than the one I am using in m1. I have tried both t1 and e1 but
same problem remains. I have tested both card so no chance of error
there , cabling checked many a times no error there.

When I connect some times * te110p card shows yellow/red/rec alarm.
And on ntbk50aa card some times red light turn off and yellow comes on
and after some times the yellow light turn off and red comes on
permanently.




Best Regards
Mohammad Zeeshan Latif
Sr. WAN Engineer
NETWORK DIRECTORATE

0092-51-90391020, 0092-321-5181157
 
 
 
 
 
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[Asterisk-Users] nortel meridian option 11c and asterisk

2006-06-16 Thread Muhammad Zeeshan Latif








Hello all





After all very pain taking steps I have not yet been able to
connect the te110p and meridian option 11c ntbk50aa cards together .





I have tried many different options which were also posted
by greg camp and Koen Van Impe but I have not
been able to 



bring the isdn pri up the problem is that e1
interface does not come up so d-channel negociation 



can not take place I have triedall sorts of option
that I know in span command but of no use .





now I am in contact with digium support and I have given
them some imp info that I have done up till now.



I have pasted some of the contents and imp mail on
this site 



http://pastebin.ca/66088



and



http://pastebin.ca/66089







and 





http://pastebin.ca/66090







regards

zeeshan










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[Asterisk-Users] nortel meridian option 11c and asterisk

2006-06-16 Thread Muhammad Zeeshan Latif
 Hello all


Does any one know that te110p card operate in which mode


* 2 Mbit/s transparent E1 (G.703)
* 2 Mbit/s frame-structured E1 (G.703/G.704)
* 2 Mbit/s ISDN-PRA (ETS 300 233, I.431)


Bcz I am using meridian option 11c card which I am in dought that it
supports only ISDN-PRA mode which is the third mode in the above
convention and te110p does not support this mode. Is there any way to
change that.

Plz tell me.



Regards
zeeshan 

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[Asterisk-Users] nortel meridian option 11c and asterisk te110p

2006-06-14 Thread Muhammad Zeeshan Latif














Hi Koen Van Impe





Thanks for the meridian config and asterisk. I will
defenitly try them



And let every one know.





Just a few words and correct me if I am wrong





There are two things 





1
E1 : the 32 channels once both the equipment
see each other and the ccs/hdb3 encoding/format is read the LED infront of
interface goes green and this makes the lower layer work.

2
ISDN PRI: once step one is complete
we can proceed to the signaling of ISDN PRI that is euro isdn or 

5ess or any .





I might be wrong



But the problem that I face is the first step the e1 never
comes up I have and the LED never goes green. I have checked the cable it work
s fine with other pri which interms confirms the card also.





But with the new config that u have given me I pray it works
bcz it is very critical for my organization as we are tired of paying 

Nortel bags and bags of money and with this idea of using
asterisk and interface it with the existing meridian system we see a hope
of expanding with very little investment.







Thanks and regards



mohammad










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RE: [Asterisk-Users] nortel meridian option 11c and asterisk te110p

2006-06-14 Thread Muhammad Zeeshan Latif








Hi there sir 



Thanks for ur
suggestion but the problem with us is that we are running the whole distributed
call center in three different cities of pakistan.



So we can not take risk on that behalf we
just want that our expansion need to be fulfilled by expanding throght asterisk
which far cheaper than existing Nortel.



So thanks any ways for ur suggestion



Regards

zeeshan











Another
approach you might take would be to keep your Meridian
phones but get rid of your PBX, utilising a Citel SIP Handset Gateway to
interface the phones to the Asterisk server. See http://www.citel.com
for more details.








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[Asterisk-Users] asterisk and nortel meredian option 11c

2006-06-13 Thread Muhammad Zeeshan Latif








Hi Koen Van Impe





Thanks for the meridian config and asterisk. I will
defenitly try them



And let every one know.





Just a few words and correct me if I am wrong





There are two things 





1
E1 : the 32 channels once both the
equipment see each other and the ccs/hdb3 encoding/format is read the LED
infront of interface goes green and this makes the lower layer work.

2
ISDN PRI: once step one is complete
we can proceed to the signaling of ISDN PRI that is euro isdn or 

5ess or any .





I might be wrong



But the problem that I face is the first step the e1 never
comes up I have and the LED never goes green. I have checked the cable it work
s fine with other pri which interms confirms the card also.





But with the new config that u have given me I pray it works
bcz it is very critical for my organization as we are tired of paying 

Nortel bags and bags of money and with this idea of using
asterisk and interface it with the existing meridian system we see a hope
of expanding with very little investment.







Thanks and regards



mohammad



---











Best Regards

Mohammad Zeeshan Latif

Sr. WAN Engineer

NETWORK DIRECTORATE



0092-51-90391020,0092-321-5181157
















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[Asterisk-Users] FW: asterisk and nortel meredian option 11c

2006-06-08 Thread Muhammad Zeeshan Latif














Hi 





I want to connect asterisk 1.0.9 ( kernel 2.6.8-2 debian
)with TE110P and Nortel meridian option 11c release 25.40 with NTBK50AA card
which is 

An E1 card. But the main problem is the first stage that no sync
occurs the * card never syncs with meridian card







I am using euroisdn, ccs , hdb3, crc4 , pri_net on asterisk



And I am assuming that meridian is using same as it is
connected to Nortel passport mvpe card which is an e1 isdn card and using the
same config as astresk but the card never see each other. On the contrary when
I connect the asterisk with the Nortel passport mvpe card it does detect the
mvpe card but the d chan flaps btwn up and down and the hell of HDLC BAD FCS
messages appears on the cli of * .



I have also tried yellow alarm on the span but not of any
help .





Can any one tell me the config of meridian option 11c and
asterisk and what I am doing wrong.





thanks






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[Asterisk-Users] RE: help required plzzzzzzzzzz

2006-06-08 Thread Muhammad Zeeshan Latif








Sir 



Thanks so much but I have done lots and
lots of googling around and I also had a grip on this file earlier.



I have already tried this but this is for
the T1 scenerio. 



I am looking for the ISDN PRI over E1 and
it is not doing any good to me.



The exact card on the Nortel 11c is
NTBK50AA. Which is an E1/PRI card.



It seems to me that u have taken help from
that file I have seen the mailing list archives and seems that people are using
5ess instead of euroisdn.



In my case the physical interface does not
go up and te110p indicates red led all the time some times goes yellow.



I have confirmed the cable it work on
other links.



Is underneath the only change u made to
the described config of meridian and what was the value u put in dch
under in ld 96.













ENL SERV dch











Best Regards

Mohammad Zeeshan Latif

Sr. WAN Engineer

NETWORK DIRECTORATE



0092-51-90391020,0092-321-5181157





















From: Greg Camp
[mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 08, 2006 5:55
PM
To: Muhammad
 Zeeshan Latif
Subject: RE: help required
plzz





Good luck.





Thanks,
Greg















From: Muhammad Zeeshan Latif
[mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 08, 2006 2:41
AM
To: [EMAIL PROTECTED]
Subject: help required
plzz





Hi sir





I need ur help as I read ur post to google group
asterisk-users. Which is as under









Update: SUCCESS!!! There were two subtle items
that allowed our Opt81C 
to talk PRI to * using a TE110P: 

1)
On the 81C in LD 96 we had to ENL SERV dch for the d-channel. 

2)
It appears that the TE110P needs a decent refresh time for the 
b-channels to come up cleanly. For example, on the Nortel if you 
disable the T1 or d-channel and re-enable it quickly (specifically, 
anything shorter than about 45 seconds) the TE110P won't come up clean. 
The Nortel will show all the b-channels as MBSY or FE MBSY. However, if 
you wait 45s - 1min then the d-channel and b-channels will come up clean 
every time. 

Many
thanks to all who offered suggestions and worked with us on this! 









I am trying to connect * 1.0.9 with a TE110P card to Nortel
option 11c 25.40 release and having very serious issues with both.





First and last of all I was never able to bring the channels
up on asterisk nor meridian option 11c.



Can u plzz mail me the
configuration of meridian and asterisk I will be very greatful for that. I
request u once again plzz send me the config I will be very
greatful. 







Best Regards

Mohammad Zeeshan Latif

Sr. WAN Engineer

NETWORK DIRECTORATE



0092-51-90391020,0092-321-5181157


















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