[asterisk-users] problem with queues
Hi all Does any one experience the scenario in which an agent sits behind any trunk and serves the queue. Bcz I have tried and the queue acts very veared as when it tries the agent extension across the trunk it starts music onhold and when the agent is busy/not responding then it stops music on hold again when it starts hunting the agents across a trunk again starts the MOH and again stops the MOH when it can't find the agent online. To make thing worse if the MOH is dynamic then the user hears different MOH tones after a period of 1 or two seconds, and if u have enabled voice prompts in the queue then the result is even more bad. Best Regards Mohammad Zeeshan Latif smime.p7s Description: S/MIME cryptographic signature ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] FW: problem with queues
Hi all Does any one experience the scenario in which an agent sits behind any trunk and serves the queue. Bcz I have tried and the queue acts very veared as when it tries the agent extension across the trunk it starts music onhold and when the agent is busy/not responding then it stops music on hold again when it starts hunting the agents across a trunk again starts the MOH and again stops the MOH when it can't find the agent online. To make thing worse if the MOH is dynamic then the user hears different MOH tones after a period of 1 or two seconds, and if u have enabled voice prompts in the queue then the result is even more bad. Best Regards Mohammad Zeeshan Latif ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] nortel meridian option 11c and asterisk te110p
Hi sir I am trying to interconnect meridian option 11c 2mb pri card ntbk50aa with * pri card te110p. But the problem that I am facing is that both card do not see each other the te110p card does not come out of red alarm and same is the case with meridian ntbk50aa. Hence I can not expect d-channel negociation to take place. Can u guide me some what about this as the card u used is a little different than the one I am using in m1. I have tried both t1 and e1 but same problem remains. I have tested both card so no chance of error there , cabling checked many a times no error there. When I connect some times * te110p card shows yellow/red/rec alarm. And on ntbk50aa card some times red light turn off and yellow comes on and after some times the yellow light turn off and red comes on permanently. Best Regards Mohammad Zeeshan Latif Sr. WAN Engineer NETWORK DIRECTORATE 0092-51-90391020, 0092-321-5181157 ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] nortel meridian option 11c and asterisk
Hello all After all very pain taking steps I have not yet been able to connect the te110p and meridian option 11c ntbk50aa cards together . I have tried many different options which were also posted by greg camp and Koen Van Impe but I have not been able to bring the isdn pri up the problem is that e1 interface does not come up so d-channel negociation can not take place I have triedall sorts of option that I know in span command but of no use . now I am in contact with digium support and I have given them some imp info that I have done up till now. I have pasted some of the contents and imp mail on this site http://pastebin.ca/66088 and http://pastebin.ca/66089 and http://pastebin.ca/66090 regards zeeshan ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] nortel meridian option 11c and asterisk
Hello all Does any one know that te110p card operate in which mode * 2 Mbit/s transparent E1 (G.703) * 2 Mbit/s frame-structured E1 (G.703/G.704) * 2 Mbit/s ISDN-PRA (ETS 300 233, I.431) Bcz I am using meridian option 11c card which I am in dought that it supports only ISDN-PRA mode which is the third mode in the above convention and te110p does not support this mode. Is there any way to change that. Plz tell me. Regards zeeshan ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] nortel meridian option 11c and asterisk te110p
Hi Koen Van Impe Thanks for the meridian config and asterisk. I will defenitly try them And let every one know. Just a few words and correct me if I am wrong There are two things 1 E1 : the 32 channels once both the equipment see each other and the ccs/hdb3 encoding/format is read the LED infront of interface goes green and this makes the lower layer work. 2 ISDN PRI: once step one is complete we can proceed to the signaling of ISDN PRI that is euro isdn or 5ess or any . I might be wrong But the problem that I face is the first step the e1 never comes up I have and the LED never goes green. I have checked the cable it work s fine with other pri which interms confirms the card also. But with the new config that u have given me I pray it works bcz it is very critical for my organization as we are tired of paying Nortel bags and bags of money and with this idea of using asterisk and interface it with the existing meridian system we see a hope of expanding with very little investment. Thanks and regards mohammad ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] nortel meridian option 11c and asterisk te110p
Hi there sir Thanks for ur suggestion but the problem with us is that we are running the whole distributed call center in three different cities of pakistan. So we can not take risk on that behalf we just want that our expansion need to be fulfilled by expanding throght asterisk which far cheaper than existing Nortel. So thanks any ways for ur suggestion Regards zeeshan Another approach you might take would be to keep your Meridian phones but get rid of your PBX, utilising a Citel SIP Handset Gateway to interface the phones to the Asterisk server. See http://www.citel.com for more details. ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] asterisk and nortel meredian option 11c
Hi Koen Van Impe Thanks for the meridian config and asterisk. I will defenitly try them And let every one know. Just a few words and correct me if I am wrong There are two things 1 E1 : the 32 channels once both the equipment see each other and the ccs/hdb3 encoding/format is read the LED infront of interface goes green and this makes the lower layer work. 2 ISDN PRI: once step one is complete we can proceed to the signaling of ISDN PRI that is euro isdn or 5ess or any . I might be wrong But the problem that I face is the first step the e1 never comes up I have and the LED never goes green. I have checked the cable it work s fine with other pri which interms confirms the card also. But with the new config that u have given me I pray it works bcz it is very critical for my organization as we are tired of paying Nortel bags and bags of money and with this idea of using asterisk and interface it with the existing meridian system we see a hope of expanding with very little investment. Thanks and regards mohammad --- Best Regards Mohammad Zeeshan Latif Sr. WAN Engineer NETWORK DIRECTORATE 0092-51-90391020,0092-321-5181157 ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] FW: asterisk and nortel meredian option 11c
Hi I want to connect asterisk 1.0.9 ( kernel 2.6.8-2 debian )with TE110P and Nortel meridian option 11c release 25.40 with NTBK50AA card which is An E1 card. But the main problem is the first stage that no sync occurs the * card never syncs with meridian card I am using euroisdn, ccs , hdb3, crc4 , pri_net on asterisk And I am assuming that meridian is using same as it is connected to Nortel passport mvpe card which is an e1 isdn card and using the same config as astresk but the card never see each other. On the contrary when I connect the asterisk with the Nortel passport mvpe card it does detect the mvpe card but the d chan flaps btwn up and down and the hell of HDLC BAD FCS messages appears on the cli of * . I have also tried yellow alarm on the span but not of any help . Can any one tell me the config of meridian option 11c and asterisk and what I am doing wrong. thanks ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] RE: help required plzzzzzzzzzz
Sir Thanks so much but I have done lots and lots of googling around and I also had a grip on this file earlier. I have already tried this but this is for the T1 scenerio. I am looking for the ISDN PRI over E1 and it is not doing any good to me. The exact card on the Nortel 11c is NTBK50AA. Which is an E1/PRI card. It seems to me that u have taken help from that file I have seen the mailing list archives and seems that people are using 5ess instead of euroisdn. In my case the physical interface does not go up and te110p indicates red led all the time some times goes yellow. I have confirmed the cable it work on other links. Is underneath the only change u made to the described config of meridian and what was the value u put in dch under in ld 96. ENL SERV dch Best Regards Mohammad Zeeshan Latif Sr. WAN Engineer NETWORK DIRECTORATE 0092-51-90391020,0092-321-5181157 From: Greg Camp [mailto:[EMAIL PROTECTED] Sent: Thursday, June 08, 2006 5:55 PM To: Muhammad Zeeshan Latif Subject: RE: help required plzz Good luck. Thanks, Greg From: Muhammad Zeeshan Latif [mailto:[EMAIL PROTECTED] Sent: Thursday, June 08, 2006 2:41 AM To: [EMAIL PROTECTED] Subject: help required plzz Hi sir I need ur help as I read ur post to google group asterisk-users. Which is as under Update: SUCCESS!!! There were two subtle items that allowed our Opt81C to talk PRI to * using a TE110P: 1) On the 81C in LD 96 we had to ENL SERV dch for the d-channel. 2) It appears that the TE110P needs a decent refresh time for the b-channels to come up cleanly. For example, on the Nortel if you disable the T1 or d-channel and re-enable it quickly (specifically, anything shorter than about 45 seconds) the TE110P won't come up clean. The Nortel will show all the b-channels as MBSY or FE MBSY. However, if you wait 45s - 1min then the d-channel and b-channels will come up clean every time. Many thanks to all who offered suggestions and worked with us on this! I am trying to connect * 1.0.9 with a TE110P card to Nortel option 11c 25.40 release and having very serious issues with both. First and last of all I was never able to bring the channels up on asterisk nor meridian option 11c. Can u plzz mail me the configuration of meridian and asterisk I will be very greatful for that. I request u once again plzz send me the config I will be very greatful. Best Regards Mohammad Zeeshan Latif Sr. WAN Engineer NETWORK DIRECTORATE 0092-51-90391020,0092-321-5181157 ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users