[Asterisk-Users] application Directory (Modified by Ryan Thrash)

2004-04-09 Thread Ryan Thrash
Sent 12 hours ago and it never showed up (slightly reworded here). 
Sorry if this is a duplicate:

-

Scenario: a person selects an Auto Attendant option that fires off the 
Directory application (CVS circa 3/22). Three questions:

1) How do they escape if they didn't mean to go there in the first 
place (without having to hang up...)? Config of entry into the vertex 
directory below:

exten = 1,1,Directory(vertex)
exten = 1,2,Goto(s,200)
2) Why is there a five second pause before the directory instructions 
start?

3) Why no option for first name (without recording your own custom 
message and reversing names in voicemail.conf)?

Thanks,
Ryan
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Re: [Asterisk-Users] application Directory (Modified by Ryan Thrash)

2004-04-09 Thread Tilghman Lesher
On Thursday 08 April 2004 22:41, Ryan Thrash wrote:
 Scenario: a person selects an Auto Attendant option that fires off
 the Directory application (CVS circa 3/22). Three questions:

 1) How do they escape if they didn't mean to go there in the first
 place (without having to hang up...)? Config of entry into the
 vertex directory below:

   exten = 1,1,Directory(vertex)
   exten = 1,2,Goto(s,200)

If you just wait, Directory will exit if there is no entry.

 2) Why is there a five second pause before the directory
 instructions start?

Probably because you have another extension that begins with 1.
Since Asterisk has no other way to know if the extension is complete,
it waits DigitTimeout seconds (defaults to 5).

 3) Why no option for first name (without recording your own custom
 message and reversing names in voicemail.conf)?

Just wasn't written that way.  You're welcome to submit a patch to add
first name matching on the bugtracker (bugs.digium.com).

-Tilghman

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Re: [Asterisk-Users] application Directory (Modified by Ryan Thrash)

2004-04-09 Thread Ryan Thrash
On Apr 9, 2004, at 9:52 AM, Tilghman Lesher wrote:

On Thursday 08 April 2004 22:41, Ryan Thrash wrote:
Scenario: a person selects an Auto Attendant option that fires off
the Directory application (CVS circa 3/22). Three questions:
1) How do they escape if they didn't mean to go there in the first
place (without having to hang up...)? Config of entry into the
vertex directory below:
If you just wait, Directory will exit if there is no entry.
Ah! So it does in fact. Thanks! Many people get impatient and start 
getting button-happy, often hanging up in frustration. Time to record a 
new message with instructions for the escape hatch!

2) Why is there a five second pause before the directory instructions 
start?
Probably because you have another extension that begins with 1.
Since Asterisk has no other way to know if the extension is complete,
it waits DigitTimeout seconds (defaults to 5).
And again, you are correct, sir. Internal extensions start at 100. 
Thanks. Time to re-record  the message and assign new extensions for 
the prompts.

3) Why no option for first name (without recording your own custom
message and reversing names in voicemail.conf)?
Just wasn't written that way.  You're welcome to submit a patch to add
first name matching on the bugtracker (bugs.digium.com).
Just signed up on Mantis today. Not being a coder, I'll see if I can 
poke around and get something to work with some help of some local 
friends that do have a clue.

Again, thanks for your helpful response. : )

rt

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