Re: [asterisk-users] queue welcome message
Hello! just fyi. If anyone wants to use the same function - here is the solution I found: Before calling the queue() do a queue_member_count and if < 1 do not call the queue. Works fine with dynamic members. if you use static members - I think there is no solution ;-) best regards Martin - Original Message - From: Martin Schrott - thinking:systems To: [EMAIL PROTECTED] ; Asterisk Users Mailing List - Non-Commercial Discussion Sent: Tuesday, July 01, 2008 6:18 AM Subject: Re: [asterisk-users] queue welcome message Hello Tarek, thank you for your idea. But this only would work for the first caller - when the moh starts. all other callers go directly into moh on the position where the first caller is in moh. So this does not work. :-( Anyone an other idea? thank you Martin - Original Message - From: Tariq .. To: Asterisk Users Mailing List - Non-Commercial Discussion Sent: Monday, June 30, 2008 5:13 PM Subject: Re: [asterisk-users] queue welcome message the only suggestion i would have for you is to use a SINGLE file for your MOH .. and you record the welcoming note in the begining of the file.. so whenever a caller comes in .. they will hear the MOH .. which has the welcoming note before the music starts... i know it's a stupid trick but it does the work for your needs... Salam Tarek Sawah -- From: [EMAIL PROTECTED] To: asterisk-users@lists.digium.com Date: Mon, 30 Jun 2008 09:19:27 +0200 Subject: [asterisk-users] queue welcome message Hi all! I would like to ask, how you realize the following in a call queue: When a caller gets into a queue how can I play a welcome Message to this caller first, before he starts hearing the music? We now use a playback before the caller gets into the queue. But when the queue is closed the caller heared already that somebody will pick up soon, but then gets into voicemail - because the queue has no members. So it would be great to let the queue welcome the caller at first and then start music. Is this possible? specifiing a queue-youarenext does only work when the caller is not the first in line. specifiing a periodic announce does play the message after the periodic-announce-frequency has been over. Is there also something else we can use? Thank you Martin Earn cashback on your purchases with Live Search - the search that pays you back! Learn More ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue welcome message
Hello Tarek, thank you for your idea. But this only would work for the first caller - when the moh starts. all other callers go directly into moh on the position where the first caller is in moh. So this does not work. :-( Anyone an other idea? thank you Martin - Original Message - From: Tariq .. To: Asterisk Users Mailing List - Non-Commercial Discussion Sent: Monday, June 30, 2008 5:13 PM Subject: Re: [asterisk-users] queue welcome message the only suggestion i would have for you is to use a SINGLE file for your MOH .. and you record the welcoming note in the begining of the file.. so whenever a caller comes in .. they will hear the MOH .. which has the welcoming note before the music starts... i know it's a stupid trick but it does the work for your needs... Salam Tarek Sawah From: [EMAIL PROTECTED] To: asterisk-users@lists.digium.com Date: Mon, 30 Jun 2008 09:19:27 +0200 Subject: [asterisk-users] queue welcome message Hi all! I would like to ask, how you realize the following in a call queue: When a caller gets into a queue how can I play a welcome Message to this caller first, before he starts hearing the music? We now use a playback before the caller gets into the queue. But when the queue is closed the caller heared already that somebody will pick up soon, but then gets into voicemail - because the queue has no members. So it would be great to let the queue welcome the caller at first and then start music. Is this possible? specifiing a queue-youarenext does only work when the caller is not the first in line. specifiing a periodic announce does play the message after the periodic-announce-frequency has been over. Is there also something else we can use? Thank you Martin -- Earn cashback on your purchases with Live Search - the search that pays you back! Learn More -- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue welcome message
the only suggestion i would have for you is to use a SINGLE file for your MOH .. and you record the welcoming note in the begining of the file.. so whenever a caller comes in .. they will hear the MOH .. which has the welcoming note before the music starts... i know it's a stupid trick but it does the work for your needs... Salam Tarek Sawah From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: Mon, 30 Jun 2008 09:19:27 +0200Subject: [asterisk-users] queue welcome message Hi all! I would like to ask, how you realize the following in a call queue: When a caller gets into a queue how can I play a welcome Message to this caller first, before he starts hearing the music? We now use a playback before the caller gets into the queue. But when the queue is closed the caller heared already that somebody will pick up soon, but then gets into voicemail - because the queue has no members. So it would be great to let the queue welcome the caller at first and then start music. Is this possible? specifiing a queue-youarenext does only work when the caller is not the first in line. specifiing a periodic announce does play the message after the periodic-announce-frequency has been over. Is there also something else we can use? Thank you Martin _ Earn cashback on your purchases with Live Search - the search that pays you back! http://search.live.com/cashback/?&pkw=form=MIJAAF/publ=HMTGL/crea=earncashback___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] queue welcome message
Hi all! I would like to ask, how you realize the following in a call queue: When a caller gets into a queue how can I play a welcome Message to this caller first, before he starts hearing the music? We now use a playback before the caller gets into the queue. But when the queue is closed the caller heared already that somebody will pick up soon, but then gets into voicemail - because the queue has no members. So it would be great to let the queue welcome the caller at first and then start music. Is this possible? specifiing a queue-youarenext does only work when the caller is not the first in line. specifiing a periodic announce does play the message after the periodic-announce-frequency has been over. Is there also something else we can use? Thank you Martin ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
