Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
On 10/05/12 10:45 AM, eherr wrote: Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Yes, I have managed to get everything working recently with Asterisk 1.8 and Polycom devices (and Aastra, Panasonic, Snom, Digium, etc...) For the Polycom's in particular, look for the attendant/ section in the Polycom admin manual. You will want to setup your resourceList options for the SLA configuration so it monitors correctly (which are really just BLF type keys on the Polycom that monitor a hint on Asterisk). The hints on Asterisk are them controlled via the SLAtrunk() and SLAstation() applications in Asterisk. I'll be updating the SLA section in the next version of Asterisk: The Definitive Guide (4th edition) to elaborate on SLA based on my testing and implementations over the last couple of months. So here is what you need as a recap: * registration line on Polycom * attendant configuration for BLF keys * hints in Asterisk that the attendant keys can monitor * sla.conf configuration for trunks and stations * usage of SLAtrunk() and SLAstation() applications to use the SLA lines, which also changes the device status (that is monitored by the device) -- Leif Madsen http://www.oreilly.com/catalog/asterisk -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
Yes but I am not able to follow it to completion. I think the guide is quite incomplete. I am also trying to follow another guide which leaves things out. I was hoping that someone has it working so they can tell me exactly what is missing and needs to be done. --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
I was able to do it with 1.4 and an IP501. You just get your hints set up correctly and life should be good. You set up the hints as contacts in the directory. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:31 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Yes but I am not able to follow it to completion. I think the guide is quite incomplete. I am also trying to follow another guide which leaves things out. I was hoping that someone has it working so they can tell me exactly what is missing and needs to be done. --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
Unfortunately I am still a sitting duck. Any old configs you can show me? Its driving me insane. I am trying to set it up in this fashion: Everything is SIP based. I do not have ZAP/Dahdi/etc. 6 IP650 phones. line keys 3,4,5,6 will be emulating the Key System with line keys 1 and 2 be set to have their extension. A call comes in, it rings SLA_line 1 ( line key 3) on all phones. If I pick up, that line is now active on all phones. If another call comes in, it goes to SLA_Line 2 ( line key 4 ). If I put SLA_line1 on hold, it shows on hold for all phones. A coworker then picks up SLA_line1 and continues to the conversation from their phone. I do not necessarily care if they can call out on the SLA_line(n)s since they will have line key 1 and 2 set to their personal extension. -E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:34 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom I was able to do it with 1.4 and an IP501. You just get your hints set up correctly and life should be good. You set up the hints as contacts in the directory. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:31 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Yes but I am not able to follow it to completion. I think the guide is quite incomplete. I am also trying to follow another guide which leaves things out. I was hoping that someone has it working so they can tell me exactly what is missing and needs to be done. --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
Since you are doing all SIP, you would want something like this: exten = 1000,hint,SIP/100 exten = 2000,hint,SIP/200 exten = 3000,hint,SIP/300 exten = 4000,hint,SIP/400 Then set up your lines to look for 1000@default, 2000@default, etc. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:40 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Unfortunately I am still a sitting duck. Any old configs you can show me? Its driving me insane. I am trying to set it up in this fashion: Everything is SIP based. I do not have ZAP/Dahdi/etc. 6 IP650 phones. line keys 3,4,5,6 will be emulating the Key System with line keys 1 and 2 be set to have their extension. A call comes in, it rings SLA_line 1 ( line key 3) on all phones. If I pick up, that line is now active on all phones. If another call comes in, it goes to SLA_Line 2 ( line key 4 ). If I put SLA_line1 on hold, it shows on hold for all phones. A coworker then picks up SLA_line1 and continues to the conversation from their phone. I do not necessarily care if they can call out on the SLA_line(n)s since they will have line key 1 and 2 set to their personal extension. -E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:34 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom I was able to do it with 1.4 and an IP501. You just get your hints set up correctly and life should be good. You set up the hints as contacts in the directory. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:31 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Yes but I am not able to follow it to completion. I think the guide is quite incomplete. I am also trying to follow another guide which leaves things out. I was hoping that someone has it working so they can tell me exactly what is missing and needs to be done. --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
Would those be the shared lines? Continuing with the assumption they are, I need to set them up in stations in the SLA.conf file? From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:44 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Since you are doing all SIP, you would want something like this: exten = 1000,hint,SIP/100 exten = 2000,hint,SIP/200 exten = 3000,hint,SIP/300 exten = 4000,hint,SIP/400 Then set up your lines to look for 1000@default, 2000@default, etc. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:40 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Unfortunately I am still a sitting duck. Any old configs you can show me? Its driving me insane. I am trying to set it up in this fashion: Everything is SIP based. I do not have ZAP/Dahdi/etc. 6 IP650 phones. line keys 3,4,5,6 will be emulating the Key System with line keys 1 and 2 be set to have their extension. A call comes in, it rings SLA_line 1 ( line key 3) on all phones. If I pick up, that line is now active on all phones. If another call comes in, it goes to SLA_Line 2 ( line key 4 ). If I put SLA_line1 on hold, it shows on hold for all phones. A coworker then picks up SLA_line1 and continues to the conversation from their phone. I do not necessarily care if they can call out on the SLA_line(n)s since they will have line key 1 and 2 set to their personal extension. -E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:34 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom I was able to do it with 1.4 and an IP501. You just get your hints set up correctly and life should be good. You set up the hints as contacts in the directory. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:31 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Yes but I am not able to follow it to completion. I think the guide is quite incomplete. I am also trying to follow another guide which leaves things out. I was hoping that someone has it working so they can tell me exactly what is missing and needs to be done. --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
Correct - the sla.conf makes the line active the hint makes it accessible by the phone. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:51 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Would those be the shared lines? Continuing with the assumption they are, I need to set them up in stations in the SLA.conf file? From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:44 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Since you are doing all SIP, you would want something like this: exten = 1000,hint,SIP/100 exten = 2000,hint,SIP/200 exten = 3000,hint,SIP/300 exten = 4000,hint,SIP/400 Then set up your lines to look for 1000@default, 2000@default, etc. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:40 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Unfortunately I am still a sitting duck. Any old configs you can show me? Its driving me insane. I am trying to set it up in this fashion: Everything is SIP based. I do not have ZAP/Dahdi/etc. 6 IP650 phones. line keys 3,4,5,6 will be emulating the Key System with line keys 1 and 2 be set to have their extension. A call comes in, it rings SLA_line 1 ( line key 3) on all phones. If I pick up, that line is now active on all phones. If another call comes in, it goes to SLA_Line 2 ( line key 4 ). If I put SLA_line1 on hold, it shows on hold for all phones. A coworker then picks up SLA_line1 and continues to the conversation from their phone. I do not necessarily care if they can call out on the SLA_line(n)s since they will have line key 1 and 2 set to their personal extension. -E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:34 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom I was able to do it with 1.4 and an IP501. You just get your hints set up correctly and life should be good. You set up the hints as contacts in the directory. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:31 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Yes but I am not able to follow it to completion. I think the guide is quite incomplete. I am also trying to follow another guide which leaves things out. I was hoping that someone has it working so they can tell me exactly what is missing and needs to be done. --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 9:45 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom Has anyone been able to get SLA ( Shared Line Appearance ) to work with Polycom phones. I want to be able to emulate a key system but I cannot figure it out. Everything I tried so far is just not working together. Thanks, --E -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com
Re: [asterisk-users] SLA - Shared Line Appearance - Polycom
Then on my polycom what are the configurations? Is it with the line keys such as reg.1 be my extension with line key set to 2 and reg.2 be 1000 ( SLA line 1 ) reg.3 = 200 ( SLA line 2 ) Or is this set up in the bottom part of the configs under the attendant section? --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:55 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Correct - the sla.conf makes the line active the hint makes it accessible by the phone. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:51 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Would those be the shared lines? Continuing with the assumption they are, I need to set them up in stations in the SLA.conf file? From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:44 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Since you are doing all SIP, you would want something like this: exten = 1000,hint,SIP/100 exten = 2000,hint,SIP/200 exten = 3000,hint,SIP/300 exten = 4000,hint,SIP/400 Then set up your lines to look for 1000@default, 2000@default, etc. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:40 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Unfortunately I am still a sitting duck. Any old configs you can show me? Its driving me insane. I am trying to set it up in this fashion: Everything is SIP based. I do not have ZAP/Dahdi/etc. 6 IP650 phones. line keys 3,4,5,6 will be emulating the Key System with line keys 1 and 2 be set to have their extension. A call comes in, it rings SLA_line 1 ( line key 3) on all phones. If I pick up, that line is now active on all phones. If another call comes in, it goes to SLA_Line 2 ( line key 4 ). If I put SLA_line1 on hold, it shows on hold for all phones. A coworker then picks up SLA_line1 and continues to the conversation from their phone. I do not necessarily care if they can call out on the SLA_line(n)s since they will have line key 1 and 2 set to their personal extension. -E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:34 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom I was able to do it with 1.4 and an IP501. You just get your hints set up correctly and life should be good. You set up the hints as contacts in the directory. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 1:31 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Yes but I am not able to follow it to completion. I think the guide is quite incomplete. I am also trying to follow another guide which leaves things out. I was hoping that someone has it working so they can tell me exactly what is missing and needs to be done. --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 2:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom You read this? - http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of eherr Sent: Thursday, May 10, 2012 12:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Oh yeah, damn small things. Asterisk 1.8.7.1 Polycom IP650 Thanks, --E From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Thursday, May 10, 2012 10:47 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom Which flavor of Asterisk and what model Polycom? Both are factors in the possible success of the task. From: asterisk-users-boun
