Re: [OSL | CCIE_Voice] SRST back to normal mode -- PRI always down

2013-06-20 Thread Karen Johnson
hi wilson,
 
i use ccm switchback immediate and go to SRST by  ip route x.x.x.x null0
 
K



From: wilson.sam...@bt.com wilson.sam...@bt.com
To: karen.johnson...@yahoo.ca; ccie_voice@onlinestudylist.com 
Sent: Wednesday, June 19, 2013 2:44:36 PM
Subject: RE: [OSL | CCIE_Voice] SRST back to normal mode -- PRI always down



Hi Karen,
 
How are you switching between the SRST and UCM mode?
 
More over, I think we shall need to verify if the configuration has the 
ccm-manager switchback.
 
Could you please post your config ?
 
Regards
Wilson Samuel
 
 
From:ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Karen Johnson
Sent: Wednesday, June 19, 2013 2:02 PM
To: ccie_voice@onlinestudylist.com
Cc: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] SRST back to normal mode -- PRI always down
 
all,
 
when i switch to SRST and back to UCM mode, most of time my PRI is always down.
And i need to do no isdn bind-l3 and isdn bind-l3
 
is this expected ?  and how abot when proctor test our lab?
 
K___
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Re: [OSL | CCIE_Voice] Correct order for Directory services

2013-06-20 Thread Somphol Boonjing
I've just tested this out.   IP Service pointing to
http://TFTPSERVER:6970/servicename.xml doesn't quite work for me, the phone
reported XML Error [4]: Parse Error.

I can retrieve the XML file using web browser.

The same file hosted on UCCX's IIS has no problem.

It might work with the newer CUCM/Phone firmware version, but I haven't
tried that out yet.

--Somphol.


--Somphol


On Mon, Jun 17, 2013 at 2:18 PM, Brian Meade bmead...@vt.edu wrote:

 Robert,

 HTTP port 6970 works fine on my 7.0 base cluster.  It's been a hidden
 feature of the TFTP service for a while.  A lot of the newer phones use
 this as you said for downloading anything TFTP used to be used for.

 One of the best features is the file list.  No more switching to OS Admin
 and you don't have to deal with the case-sensitive search used by TFTP file
 management.  Ctr+f is way easier/faster.

 http://x.x.x.x:6970/filelist.txt

 Brian Meade

 Date: Sun, 16 Jun 2013 20:46:02 -0700
 From: Robert Thomas tho...@gmail.com
 To: Bill Lake whl...@gmail.com
 Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com
 Subject: Re: [OSL | CCIE_Voice] Correct order for Directory services
 Message-ID:
 CAJ2RBBCCGkKhavv5KZ0W7heidG7=
 ycemui8sghsnal_uhpt...@mail.gmail.com
 Content-Type: text/plain; charset=iso-8859-1


 6970 is used with firmware 9.X and CUCM 8.5. Most of 69XX phones nowadays
 use HTTP instead of TFTP to download their files.

 Not sure if you would be able to get 6970 to work on version 7.X for the
 lab though.

 Nice to see Randall Again ;)



 On Sun, Jun 16, 2013 at 9:32 AM, Bill Lake whl...@gmail.com wrote:

  Did you test this and find it to work?
 
  The other day I remember seeing someone mentioned something about
  accessing TFTP files on CUCM using http URL.   I think that is precious.
 
  So, the 'directory.xml' (or 'deny.xml') potentially can be hosted on the
  CUCM TFTP server itself.  (I haven't tested that yet though)
 
  I think the URL is at the port 6970. (I memorize it as an adjacent
 number
  69 and 70).
 
  http://CUCMFTP:6970/directory.xml
 
  Note:
 
 http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_5_1/portlist851.html
 
 
 
  On Fri, Jun 7, 2013 at 6:50 PM, Somphol Boonjing somp...@gmail.com
 wrote:
 
  I love the detail step that Bill outlined above.+1 for that.
 
  The other day I remember seeing someone mentioned something about
  accessing TFTP files on CUCM using http URL.   I think that is
 precious.
 
  So, the 'directory.xml' (or 'deny.xml') potentially can be hosted on
 the
  CUCM TFTP server itself.  (I haven't tested that yet though)
 
  I think the URL is at the port 6970. (I memorize it as an adjacent
 number
  69 and 70).
 
  http://CUCMFTP:6970/directory.xml
 
  Note:
 
 http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_5_1/portlist851.html
 
  Centralized TFTP
 
  Alternate TFTP
 
  6970 / TCP
 
  Centralized TFTP File Locator Service
 
  Regards,
 
  --Somphol
 
 
  On Sat, Jun 8, 2013 at 4:52 AM, Randall Saborio ill2...@gmail.com
 wrote:
 
  Hi Bill,
 
  Thanks a lot for the thorough steps. I can see very well how that
 should
  work and I will totally use that method if I am faced with the
 question.
 
  But then I take it the SQL insertion and use of priority field just
  doesn't work how I would expect.
 
  Any witnesses on using the SQL method and priority successfully?Just
  curious but may just as well ditch that method and use the custom XML
 as
  suggested by Bill. I always get the services added but always show up
 in
  alphabetical order.
 
  Cheers!
 
 
  On Fri, Jun 7, 2013 at 5:17 AM, Bill Lake whl...@gmail.com wrote:
 
  Ordering Directory Services
  Copy the Directory Services to be deleted or just uncheck enabled
  Device / Device Settings / Phone Services
  Enter each phone service and copy information for later use  (should
  look like this Application:Cisco/CorporateDirectory)
  Uncheck or Delete the Directory Services
  Device / Device Settings / Phone Services
  Delete services or uncheck enable (uncheck is my preferred method)
 
  You should now have a list that looks like this (no I did not cut and
  paste each one so don't use this)
  Application:Cisco/CorporateDirectory
  Application:Cisco/MissedCalls
  Application:Cisco/PersonalDirectory
  Application:Cisco/PlacedCalls
 
  Now log into UCCX (or other web server but that might need some
  tweaking to make this work) and create an XML page, to do that go
  Cisco web page for support
  Products-Voice and Unified Communications-IP Telephony-Unified
  Communication Platform-Cisco Unified Communication Manager
  (CallManager)
  Programing Guides
  Cisco Unified IP Phone Services Application Development
  CiscoIPPhone XML Object Quick Reference
  Edit placing services in order desired
  save as directory.xml
 
  Paste it to c:\inetpub\wwwroot\directory.xml
 
  Change the Enterprise Parameters for URL Directories to http://IP
  UCCX/directory.xml
  Change Service Parameter for Directory 

Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 88, Issue 98

2013-06-20 Thread Drake J
hi Guys,

Does callmanger 7.0.1.11000-2 support BAT?

I checked the CM admin page and the BULK ADMINISTRATION tab is not
available on the CM admin page

-Drake
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[OSL | CCIE_Voice] BAT and cucm

2013-06-20 Thread Drake J
hi Guys,

Does callmanger 7.0.1.11000-2 support BAT?

I checked the CM admin page and the BULK ADMINISTRATION tab is not
available on the CM admin page

-Drake
___
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Re: [OSL | CCIE_Voice] BAT and cucm

2013-06-20 Thread Martin Sloan
This might sound silly but are you logged into the SUB?  BAT is only
available from the PUB.


On Thu, Jun 20, 2013 at 6:25 AM, Drake J jdrake...@gmail.com wrote:

 hi Guys,

 Does callmanger 7.0.1.11000-2 support BAT?

 I checked the CM admin page and the BULK ADMINISTRATION tab is not
 available on the CM admin page

 -Drake

 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

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Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 88, Issue 98

2013-06-20 Thread wilson.samuel
Hi Drake,

I guess Martin is correct, BAT and many other features are not available in the 
SUB CMAdmin page, rest it may look identical and has thrown me off the page a 
few times (thought someone had put me in a role other than Admin :) )

Regards

From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Drake J
Sent: Thursday, June 20, 2013 6:25 AM
To: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 88, Issue 98

hi Guys,
Does callmanger 7.0.1.11000-2 support BAT?
I checked the CM admin page and the BULK ADMINISTRATION tab is not available 
on the CM admin page
-Drake
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

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www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] SRST back to normal mode -- PRI always down

2013-06-20 Thread wilson.samuel
Hi Karen,

Could you please post the config and sh version (I presume you are using your 
own rack)

In MGCP the D-Channel is backhauled to CM, and the moment connection to CCM is 
lost, it should remove isdn bind-l3 command for the proper SRST operation, 
however upon detection of the WAN connection back to CCM, this command should 
automatically be added back, interestingly its not happening.

A bug, may be?

Regards
Wilson Samuel


From: Karen Johnson [mailto:karen.johnson...@yahoo.ca]
Sent: Thursday, June 20, 2013 1:23 AM
To: Samuel,W,Wilson,JKH3 R; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] SRST back to normal mode -- PRI always down

hi wilson,

i use ccm switchback immediate and go to SRST by  ip route x.x.x.x null0

K

From: wilson.sam...@bt.commailto:wilson.sam...@bt.com 
wilson.sam...@bt.commailto:wilson.sam...@bt.com
To: karen.johnson...@yahoo.camailto:karen.johnson...@yahoo.ca; 
ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com
Sent: Wednesday, June 19, 2013 2:44:36 PM
Subject: RE: [OSL | CCIE_Voice] SRST back to normal mode -- PRI always down

Hi Karen,

How are you switching between the SRST and UCM mode?

More over, I think we shall need to verify if the configuration has the 
ccm-manager switchback.

Could you please post your config ?

Regards
Wilson Samuel


From: 
ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com
 [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Karen Johnson
Sent: Wednesday, June 19, 2013 2:02 PM
To: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com
Cc: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] SRST back to normal mode -- PRI always down

all,

when i switch to SRST and back to UCM mode, most of time my PRI is always down.
And i need to do no isdn bind-l3 and isdn bind-l3

is this expected ?  and how abot when proctor test our lab?

K

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

2013-06-20 Thread Martin Sloan
Hi Karen,

I just spent a couple hours banging my head against the desk because I ran
into this same issue!  It certainly wrecked my timing on the practice lab
but I learned something about the symptom and maybe some troubleshooting
tips, so I wanted to share.

My 2 BR1 phones were like yours, they were showing as registered in CUCM
but they had no DN on the phone.  I tried just about everything to get them
back to normal and I won't go into details but I was checking DHCP, trunk
ports, vlans, yada yada and nothing worked so I started capturing packets.
 I started at the phone and could see that it was sending TFTP read
requests to the CUCM but it wasn't getting anything back.  I moved a step
closer each way and used 'monitor capture buffers' on the ios to create
.pcap files to view in Wireshark.  At the BR1 WAN interface and HQ WAN
interface I was seeing the same one way requests until I got to the HQ
RTR/SW trunk port and then there was nothing!  It told me that the TFTP
requests weren't making it to the CUCM.  It also gave me the idea to try a
TFTP from the HQ router, requesting the phone config file for a BR1 phone
and it worked.  I moved to the BR1 router and tried the same thing and it
failed.  Then I checked out my WAN configs and sure enough, I had botched
up the QoS settings.  Once I adjusted that, everything worked fine.

I know in your case you said there was no WAN QoS so the fix might be
different but I thought I'd share the troubleshooting technique of just
attempting the TFTP from the IOS to see if it's even connecting up.  Had I
done that from the beginning it would have saved me a ton of time.

The other interesting thing about this is that the phones were registered
during this investigation.  It makes sense now but I didn't get it at first
and I think it's a good clue to remember.  I'm assuming your phones were
SCCP phones, and since they don't need a DN to register they will send a
register message to the CUCM using the last config file it downloaded.  So
in my case, the CUCM IP's were exactly the same from the last lab and when
the TFTP of the new config file failed, it gave a last ditch effort and
sent a SCCP register message to the CUCM from it's old file.  I could see
the message and the response in the Wireshark traces. The difference
between the SCCP register and the TFTP read is a matter of TCP/UDP so I
guess the reliable transport was able to get the messages delivered.

Not sure if this is able to help you in your practice now but I know the
next time I see this issue I'll have it narrowed down pretty quick!

HTH
Marty


On Sat, Jun 15, 2013 at 9:18 PM, Karen Johnson karen.johnson...@yahoo.cawrote:

 I checked it did not

  --
 * From: * Martin Sloan martinsloa...@gmail.com;
 * To: * Randall Crumm rrcr...@yahoo.com;
 * Cc: * Bill Lake whl...@gmail.com; Karen Johnson 
 karen.johnson...@yahoo.ca; ccie_voice@onlinestudylist.com 
 ccie_voice@onlinestudylist.com;
 * Subject: * Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
 UCM
 * Sent: * Fri, Jun 14, 2013 12:22:39 AM

   To add to the other great ideas provided, I'd say if the phone is
 getting an IP via DHCP try to visit the web interface for the phone and see
 if it knows about it's DN.  It will be on the first page under 'Phone DN'.


 On Thu, Jun 13, 2013 at 2:06 PM, Randall Crumm rrcr...@yahoo.com wrote:

 I dont think she tried to register on CUCM

 Have a great day!

 Thanks,
 Randall

   --
  *From:* Bill Lake whl...@gmail.com
 *To:* Karen Johnson karen.johnson...@yahoo.ca
 *Cc:* Randall Crumm rrcr...@yahoo.com; Pavan K pav.c...@gmail.com; 
 ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com
 *Sent:* Thursday, June 13, 2013 10:46 AM

 *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
 UCM

 Not sure it is firmware issue if you can register via UCM dhcp but not
 IOS dhcp


 On Thu, Jun 13, 2013 at 12:33 PM, Karen Johnson 
 karen.johnson...@yahoo.ca wrote:

 database is good. i think as per Micahel mention , firmware issue, i will
 test and confirm


   --
  *From:* Randall Crumm rrcr...@yahoo.com
 *To:* Karen Johnson karen.johnson...@yahoo.ca; Pavan K 
 pav.c...@gmail.com
 *Cc:* ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com;
 Bill Lake whl...@gmail.com
 *Sent:* Thursday, June 13, 2013 10:51:52 AM
 *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
 UCM

 is your database replication status good?
 Change the MAC address of one of your HQ phones in CUCM. Then put that
 phone in SC and see if you can register it?
 Did you delete any unassiged DN's

 Have a great day!

 Thanks,
 Randall

   --
  *From:* Karen Johnson karen.johnson...@yahoo.ca
 *To:* Pavan K pav.c...@gmail.com; rrcr...@yahoo.com 
 rrcr...@yahoo.com
 *Cc:* ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com;
 Bill Lake whl...@gmail.com
 *Sent:* Thursday, June 

[OSL | CCIE_Voice] SRST checklist

2013-06-20 Thread Karen Johnson


all,

i am trying to compile SRST check for my next attempt. I never got full mark 
here in my few attempts and always curious what i missing (even it seems I 
already done what they asked)

- caller id and name ( hide or display) 
- Mwi light and VM message from PSTN and IP phone
- inter site call  VM inter site 
- COR  if any
- When forward call come , it play personal greeting
- DND to divert
- huntstop channel
- if  agents still working
- after back to normal mode, verify everhthing
-softkeys
- feature  : conference
- timeout interdigit and Cfwd timer similar to UCM mode
- always use preference 9 and dial-peer hunt 2

Any other tips and trick that I am not aware  ? help please

K




- ___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com