[OSL | CCIE_Voice] CTI Application Server (TCP/2748) vs JTAPI Application Server (TCP/2789)
Could anyone help explain or refer me to the documentation that help me understand the role of JTAPI Application Server (tcp/2789) a bit more? I am interested to learn about which application server use that particular port TCP/2789? (CUC / UCCX / CUE / CUPC) I know that both CUE and CUPC (Deskphone mode) and UCCX, all of them, talk to CTI Application Server at port TCP/2748, but does JTAPI Application Serer at TCP/2789 ever get used by any of those application server/client? Note: I find it very confusing when people use rmjtapi account name (in case of UCCX) or cuejtapi (in case of CUE) to talk to CTI Application Server (TCP/2748) which really is a CTI Application Server and is not JTAPI Application (TCP/2789). REF: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91_chapter_01.htmlhttp://www.cisco.com/en/US/customer/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91_chapter_01.html http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_1/portlist801.html http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/7_0/CCM_7.0PortList.pdf Cisco Unified Communications App Unified CM 2748 / TCP CTI application server Cisco Unified Communications App Unified CM 2749 / TCP TLS connection between CTI applications (JTAPI/TSP) and CTIManager Cisco Unified Communications App Unified CM 2789 / TCP JTAPI application server See Also: CUPC Port Usage - http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_1/english/release/notes/cupc71.htmlhttp://www.google.com/url?q=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fcustomer%2Fdocs%2Fvoice_ip_comm%2Fcupc%2F7_1%2Fenglish%2Frelease%2Fnotes%2Fcupc71.htmlsa=Dsntz=1usg=AFrqEzczjzDW2L35ak1yNjFTQ0kPD4lofA UCCX Port Usage - http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70prtuti.pdf CUE Integration Guide that suggests TCP/2748 is used (and there is no reference to TCP/2789 at all) - http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CTI Application Server (TCP/2748) vs JTAPI Application Server (TCP/2789)
Jtapi/tapi interfaces are northbound interfaces which are on top of the CTI layer. Taking the example of UCCX, UCCX can sync with ucm and download jtapi libraries from ccm. Its built in jtapi client uses those libraries to communicate with CTI on the ucm server. The term rmjtapi refers to the local credentials used by its jtapi client to connect to CTI. Hope that helps On Nov 2, 2013 4:08 AM, Somphol Boonjing somp...@gmail.com wrote: Could anyone help explain or refer me to the documentation that help me understand the role of JTAPI Application Server (tcp/2789) a bit more? I am interested to learn about which application server use that particular port TCP/2789? (CUC / UCCX / CUE / CUPC) I know that both CUE and CUPC (Deskphone mode) and UCCX, all of them, talk to CTI Application Server at port TCP/2748, but does JTAPI Application Serer at TCP/2789 ever get used by any of those application server/client? Note: I find it very confusing when people use rmjtapi account name (in case of UCCX) or cuejtapi (in case of CUE) to talk to CTI Application Server (TCP/2748) which really is a CTI Application Server and is not JTAPI Application (TCP/2789). REF: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91_chapter_01.htmlhttp://www.cisco.com/en/US/customer/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91_chapter_01.html http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_1/portlist801.html http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/7_0/CCM_7.0PortList.pdf Cisco Unified Communications App Unified CM 2748 / TCP CTI application server Cisco Unified Communications App Unified CM 2749 / TCP TLS connection between CTI applications (JTAPI/TSP) and CTIManager Cisco Unified Communications App Unified CM 2789 / TCP JTAPI application server See Also: CUPC Port Usage - http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_1/english/release/notes/cupc71.htmlhttp://www.google.com/url?q=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fcustomer%2Fdocs%2Fvoice_ip_comm%2Fcupc%2F7_1%2Fenglish%2Frelease%2Fnotes%2Fcupc71.htmlsa=Dsntz=1usg=AFrqEzczjzDW2L35ak1yNjFTQ0kPD4lofA UCCX Port Usage - http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70prtuti.pdf CUE Integration Guide that suggests TCP/2748 is used (and there is no reference to TCP/2789 at all) - http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CTI Application Server (TCP/2748) vs JTAPI Application Server (TCP/2789)
On Sun, Nov 3, 2013 at 2:02 AM, Pavan K pav.c...@gmail.com wrote: Taking the example of UCCX, UCCX can sync with ucm and download jtapi libraries from ccm. Its built in jtapi client uses those libraries to communicate with CTI on the ucm server. The term rmjtapi refers to the local credentials used by its jtapi client to connect to CTI. Hi Pavan, Thanks for the information. It is useful with respect to understand how UCCX and UCM communicate. Are we then dealing with the use of the JTAPI in two different contexts? The first context is JTAPI as a layer on top on CTI, in which UCCX talks to CUCM on port TCP/2748 -- the port that is labeled as CTI Application Server. *The second context, a more mysterious one, is the JTAPI Application Server that is listening on CUCM on port TCP/2789.* All Port Usage doco for CUPC / UCCX / CUE refers to TCP/2748 -- 1st meaning of JTAPI. Strictly in the 2nd context, I am still trying to find any documentation or application that use the port to talk to CUCM. There is one clue that I still don't think is accurate is UCCX 9.0.2 Port Utilization guide (PDF page #12 - http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/configuration/guide/UCCX_BK_P89325D5_00_port-utilization-guide-uccx-902.pdf ) It said JTAPI client listens to TCP/2789 on UCCX utilizing QBE over TCP to talk to CUCM on port TCP/2748. (And the communication is bi-directional) That would depict a tcp packet with SRC=TCP/2789 and DST=TCP/2748. That's not impossible, but even if that is true, still doesn't answer what JTAPI Application Server on CUCM server is for and which application utilize that. What is also important is to be reminded occasionally that UCCX and CUPC (in Deskphone mode) and CUE (integrated with CUCM) do use the same port to talk to CUCM, TCP/2748. Regards, --Somphol. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
