Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
Mine I used enhance. On Tue, Jan 13, 2009 at 1:36 AM, Christian Hennrich christian.hennr...@intact-is.com wrote: I had that problem at graded labs and at home. Therefore, I have firstly not mentioned it, but I will try again configuring everything in my way on PL and give you an update. Ryan, which license version do you have installed? On Graded Labs it was the standard version. Regards ___ Christian Hennrich Senior IP Telephony Consultant INTACT integrated services GmbH Kaiserin-Augusta-Allee 113 10553 Berlin, Germany Tel: +49 30 397 35 276 Fax: +49 30 397 35 199 www.intact-is.com https://mailserver1.logicalis.de/exchweb/bin/redir.asp?URL=http://www.intact-is.com/ ___ INTACT Integrated Services GmbH eingetragen HRB 102478 beim Amtsgericht Berlin-Charlottenburg, Steuernummer 29/441/01277. Geschäftsführer: Robert Dalton, Christian Reichert From: Vik Malhi [mailto:vma...@ipexpert.com] Sent: Mon 12.01.2009 23:17 To: Ryan Trauernicht Cc: Christian Hennrich; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Ryan/Christian- were you on one of Proctorlab's PODS or were you using your own equipment? If it was PL can you let me know which POD you tested onI'll try to get to the bottom of this. -- Vik Malhi - CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Ryan Trauernicht ryanstudyvo...@gmail.com Date: Mon, 12 Jan 2009 15:16:57 -0600 To: Vik Malhi vma...@ipexpert.com Cc: Christian Hennrich christian.hennr...@intact-is.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Correct. In IPCC for the JTAPI Provider put Sub,Pub (192.168.187.12,192.168.187.11) Then try to add in a group. It doesnt matter what DP I pick. If I change the Provider to only the Pub and you are good to go. Also restarting the node manager. Thanks, Ryan Trauernicht On Mon, Jan 12, 2009 at 3:09 PM, Vik Malhi vma...@ipexpert.com wrote: I'm renaming Default to HQ. When you say you are only using the PUB and not the SUB do you mean that when you define the JTAPI Provider you are only specifying the PUB and not the SUB? -- Vik Malhi - CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Christian Hennrich christian.hennr...@intact-is.com Date: Mon, 12 Jan 2009 22:03:37 +0100 To: Vik Malhi vma...@ipexpert.com Cc: Ryan Trauernicht ryanstudyvo...@gmail.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging I have to 101% to agree with Ryan, that I ran in the same problem, if __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
When you use ³Default² DP it literally looks for a DP called ³Default² and will not use the default defined in Device Defaults with CCM. Try saying the above statement 10 times! If you rename the Default DP to ³HQ² then when adding the JTAPI Call Control Group it will hang. Do not do this- select the ³HQ² DP. -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Ryan Trauernicht ryanstudyvo...@gmail.com Date: Sun, 11 Jan 2009 16:46:39 -0600 To: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging What is the work around for IPCC express when trying to add in a JTAPI controlled group with the default DP? It just sits there and does nothing. Only way I found around it is to set the JTAPI integration only to the publisher and configure everything... then add in the sub later. Thanks, Ryan Trauernicht
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
Yup that is exactly what I do. In CM i have 4 defined DP (HQ, SiteB, 711, 729). In IPCC I see 5 (adding in Default). I pick the HQ DP for the adding in JTAPI and it just hangs. Only way I can get around it was making the JTAPI integration just point to publisher. On Mon, Jan 12, 2009 at 1:08 PM, Vik Malhi vma...@ipexpert.com wrote: When you use Default DP it literally looks for a DP called Default and will not use the default defined in Device Defaults with CCM. Try saying the above statement 10 times! If you rename the Default DP to HQ then when adding the JTAPI Call Control Group it will hang. Do not do this- select the HQ DP. -- Vik Malhi – CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: *vma...@ipexpert.com * Join our free online support and peer group communities: *http://www.IPexpert.com/communities *IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. -- *From: *Ryan Trauernicht ryanstudyvo...@gmail.com *Date: *Sun, 11 Jan 2009 16:46:39 -0600 *To: *ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com *Subject: *[OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging What is the work around for IPCC express when trying to add in a JTAPI controlled group with the default DP? It just sits there and does nothing. Only way I found around it is to set the JTAPI integration only to the publisher and configure everything... then add in the sub later. Thanks, Ryan Trauernicht
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
Hmmm...I¹m not running into that myself. I define the JTAPI provider like so: 10.x.200.21,10.x.200.20 (PUB,SUB). Then ensure CTI Manager is running on both. I¹ve never seen what you are describing before:-( -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Ryan Trauernicht ryanstudyvo...@gmail.com Date: Mon, 12 Jan 2009 13:30:19 -0600 To: Vik Malhi vma...@ipexpert.com Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Yup that is exactly what I do. In CM i have 4 defined DP (HQ, SiteB, 711, 729). In IPCC I see 5 (adding in Default). I pick the HQ DP for the adding in JTAPI and it just hangs. Only way I can get around it was making the JTAPI integration just point to publisher. On Mon, Jan 12, 2009 at 1:08 PM, Vik Malhi vma...@ipexpert.com wrote: When you use Default DP it literally looks for a DP called Default and will not use the default defined in Device Defaults with CCM. Try saying the above statement 10 times! If you rename the Default DP to HQ then when adding the JTAPI Call Control Group it will hang. Do not do this- select the HQ DP. -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com http://vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Ryan Trauernicht ryanstudyvo...@gmail.com http://ryanstudyvo...@gmail.com Date: Sun, 11 Jan 2009 16:46:39 -0600 To: ccie_voice@onlinestudylist.com http://ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com http://ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging What is the work around for IPCC express when trying to add in a JTAPI controlled group with the default DP? It just sits there and does nothing. Only way I found around it is to set the JTAPI integration only to the publisher and configure everything... then add in the sub later. Thanks, Ryan Trauernicht
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
Vik, Ryan, I have to 101% to agree with Ryan, that I ran in the same problem, if I'm using pub and sub. Only using pub works. I'm renaming the defautl DP to HQ and use that for the CTI Ports. VIK do you rename the default DP or are you creating a new one? Regards Vik Malhi schrieb: Hmmm...I’m not running into that myself. I define the JTAPI provider like so: 10.x.200.21,10.x.200.20 (PUB,SUB). Then ensure CTI Manager is running on both. I’ve never seen what you are describing before:-( -- Vik Malhi – CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: _vma...@ipexpert.com _ Join our free online support and peer group communities: _http://www.IPexpert.com/communities _IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. *From: *Ryan Trauernicht ryanstudyvo...@gmail.com *Date: *Mon, 12 Jan 2009 13:30:19 -0600 *To: *Vik Malhi vma...@ipexpert.com *Cc: *ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com *Subject: *Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Yup that is exactly what I do. In CM i have 4 defined DP (HQ, SiteB, 711, 729). In IPCC I see 5 (adding in Default). I pick the HQ DP for the adding in JTAPI and it just hangs. Only way I can get around it was making the JTAPI integration just point to publisher. On Mon, Jan 12, 2009 at 1:08 PM, Vik Malhi vma...@ipexpert.com wrote: When you use Default DP it literally looks for a DP called Default and will not use the default defined in Device Defaults with CCM. Try saying the above statement 10 times! If you rename the Default DP to HQ then when adding the JTAPI Call Control Group it will hang. Do not do this- select the HQ DP. -- Vik Malhi – CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: _vma...@ipexpert.com http://vma...@ipexpert.com _ Join our free online support and peer group communities: _http://www.IPexpert.com/communities _IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. *From: *Ryan Trauernicht ryanstudyvo...@gmail.com http://ryanstudyvo...@gmail.com *Date: *Sun, 11 Jan 2009 16:46:39 -0600 *To: *ccie_voice@onlinestudylist.com http://ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com http://ccie_voice@onlinestudylist.com *Subject: *[OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging What is the work around for IPCC express when trying to add in a JTAPI controlled group with the default DP? It just sits there and does nothing. Only way I found around it is to set the JTAPI integration only to the publisher and configure everything... then add in the sub later. Thanks, Ryan Trauernicht __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
Vik, Put in the Sub,Pub (not Pub,Sub). On Mon, Jan 12, 2009 at 3:03 PM, Christian Hennrich christian.hennr...@intact-is.com wrote: Vik, Ryan, I have to 101% to agree with Ryan, that I ran in the same problem, if I'm using pub and sub. Only using pub works. I'm renaming the defautl DP to HQ and use that for the CTI Ports. VIK do you rename the default DP or are you creating a new one? Regards Vik Malhi schrieb: Hmmm...I'm not running into that myself. I define the JTAPI provider like so: 10.x.200.21,10.x.200.20 (PUB,SUB). Then ensure CTI Manager is running on both. I've never seen what you are describing before:-( -- Vik Malhi – CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: _vma...@ipexpert.com _ Join our free online support and peer group communities: _http://www.IPexpert.com/communities _IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. *From: *Ryan Trauernicht ryanstudyvo...@gmail.com *Date: *Mon, 12 Jan 2009 13:30:19 -0600 *To: *Vik Malhi vma...@ipexpert.com *Cc: *ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com *Subject: *Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Yup that is exactly what I do. In CM i have 4 defined DP (HQ, SiteB, 711, 729). In IPCC I see 5 (adding in Default). I pick the HQ DP for the adding in JTAPI and it just hangs. Only way I can get around it was making the JTAPI integration just point to publisher. On Mon, Jan 12, 2009 at 1:08 PM, Vik Malhi vma...@ipexpert.com wrote: When you use Default DP it literally looks for a DP called Default and will not use the default defined in Device Defaults with CCM. Try saying the above statement 10 times! If you rename the Default DP to HQ then when adding the JTAPI Call Control Group it will hang. Do not do this- select the HQ DP. --Vik Malhi – CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: _vma...@ipexpert.com http://vma...@ipexpert.com _ Join our free online support and peer group communities: _http://www.IPexpert.com/communities _IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. *From: *Ryan Trauernicht ryanstudyvo...@gmail.com http://ryanstudyvo...@gmail.com *Date: *Sun, 11 Jan 2009 16:46:39 -0600 *To: *ccie_voice@onlinestudylist.com http://ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com http://ccie_voice@onlinestudylist.com *Subject: *[OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging What is the work around for IPCC express when trying to add in a JTAPI controlled group with the default DP? It just sits there and does nothing. Only way I found around it is to set the JTAPI integration only to the publisher and configure everything... then add in the sub later. Thanks, Ryan Trauernicht __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
Yeah- my mistake- I am putting in SUB,PUB and seems to work for me. Are phones registered to the SUB/PUB OK? Can you also check the CRS Serviceability Utility to ensure the information about the CallManager nodes are correct. -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Ryan Trauernicht ryanstudyvo...@gmail.com Date: Mon, 12 Jan 2009 15:06:06 -0600 To: Christian Hennrich christian.hennr...@intact-is.com Cc: Vik Malhi vma...@ipexpert.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Vik, Put in the Sub,Pub (not Pub,Sub). On Mon, Jan 12, 2009 at 3:03 PM, Christian Hennrich christian.hennr...@intact-is.com wrote: Vik, Ryan, I have to 101% to agree with Ryan, that I ran in the same problem, if I'm using pub and sub. Only using pub works. I'm renaming the defautl DP to HQ and use that for the CTI Ports. VIK do you rename the default DP or are you creating a new one? Regards Vik Malhi schrieb: Hmmm...I'm not running into that myself. I define the JTAPI provider like so: 10.x.200.21,10.x.200.20 (PUB,SUB). Then ensure CTI Manager is running on both. I've never seen what you are describing before:-( -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: _vma...@ipexpert.com _ Join our free online support and peer group communities: _http://www.IPexpert.com/communities _IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. *From: *Ryan Trauernicht ryanstudyvo...@gmail.com *Date: *Mon, 12 Jan 2009 13:30:19 -0600 *To: *Vik Malhi vma...@ipexpert.com *Cc: *ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com *Subject: *Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Yup that is exactly what I do. In CM i have 4 defined DP (HQ, SiteB, 711, 729). In IPCC I see 5 (adding in Default). I pick the HQ DP for the adding in JTAPI and it just hangs. Only way I can get around it was making the JTAPI integration just point to publisher. On Mon, Jan 12, 2009 at 1:08 PM, Vik Malhi vma...@ipexpert.com wrote: When you use Default DP it literally looks for a DP called Default and will not use the default defined in Device Defaults with CCM. Try saying the above statement 10 times! If you rename the Default DP to HQ then when adding the JTAPI Call Control Group it will hang. Do not do this- select the HQ DP. -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: _vma...@ipexpert.com http://vma...@ipexpert.com http://ipexpert.com _ Join our free online support and peer group communities: _http://www.IPexpert.com/communities _IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. *From: *Ryan Trauernicht ryanstudyvo...@gmail.com http://ryanstudyvo...@gmail.com http://gmail.com *Date: *Sun, 11 Jan 2009 16:46:39 -0600 *To: *ccie_voice@onlinestudylist.com http://ccie_voice@onlinestudylist.com http://onlinestudylist.com ccie_voice@onlinestudylist.com http://ccie_voice@onlinestudylist.com http://onlinestudylist.com *Subject: *[OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging What is the work around for IPCC express when trying to add in a JTAPI controlled group with the default DP? It just sits there and does nothing. Only way I found around it is to set the JTAPI integration only to the publisher and configure everything... then add in the sub later. Thanks, Ryan Trauernicht __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
Correct. In IPCC for the JTAPI Provider put Sub,Pub (192.168.187.12,192.168.187.11) Then try to add in a group. It doesnt matter what DP I pick. If I change the Provider to only the Pub and you are good to go. Also restarting the node manager. Thanks, Ryan Trauernicht On Mon, Jan 12, 2009 at 3:09 PM, Vik Malhi vma...@ipexpert.com wrote: I'm renaming Default to HQ. When you say you are only using the PUB and not the SUB do you mean that when you define the JTAPI Provider you are only specifying the PUB and not the SUB? -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Christian Hennrich christian.hennr...@intact-is.com Date: Mon, 12 Jan 2009 22:03:37 +0100 To: Vik Malhi vma...@ipexpert.com Cc: Ryan Trauernicht ryanstudyvo...@gmail.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging I have to 101% to agree with Ryan, that I ran in the same problem, if
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
Ryan/Christian- were you on one of Proctorlab¹s PODS or were you using your own equipment? If it was PL can you let me know which POD you tested onI¹ll try to get to the bottom of this. -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Ryan Trauernicht ryanstudyvo...@gmail.com Date: Mon, 12 Jan 2009 15:16:57 -0600 To: Vik Malhi vma...@ipexpert.com Cc: Christian Hennrich christian.hennr...@intact-is.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Correct. In IPCC for the JTAPI Provider put Sub,Pub (192.168.187.12,192.168.187.11) Then try to add in a group. It doesnt matter what DP I pick. If I change the Provider to only the Pub and you are good to go. Also restarting the node manager. Thanks, Ryan Trauernicht On Mon, Jan 12, 2009 at 3:09 PM, Vik Malhi vma...@ipexpert.com wrote: I'm renaming Default to HQ. When you say you are only using the PUB and not the SUB do you mean that when you define the JTAPI Provider you are only specifying the PUB and not the SUB? -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Christian Hennrich christian.hennr...@intact-is.com Date: Mon, 12 Jan 2009 22:03:37 +0100 To: Vik Malhi vma...@ipexpert.com Cc: Ryan Trauernicht ryanstudyvo...@gmail.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging I have to 101% to agree with Ryan, that I ran in the same problem, if
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
I am using my home lab. Not the PL. Sorry! On Mon, Jan 12, 2009 at 4:17 PM, Vik Malhi vma...@ipexpert.com wrote: Ryan/Christian- were you on one of Proctorlab's PODS or were you using your own equipment? If it was PL can you let me know which POD you tested onI'll try to get to the bottom of this. -- Vik Malhi – CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: *vma...@ipexpert.com * Join our free online support and peer group communities: *http://www.IPexpert.com/communities *IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. -- *From: *Ryan Trauernicht ryanstudyvo...@gmail.com *Date: *Mon, 12 Jan 2009 15:16:57 -0600 *To: *Vik Malhi vma...@ipexpert.com *Cc: *Christian Hennrich christian.hennr...@intact-is.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com *Subject: *Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Correct. In IPCC for the JTAPI Provider put Sub,Pub (192.168.187.12,192.168.187.11) Then try to add in a group. It doesnt matter what DP I pick. If I change the Provider to only the Pub and you are good to go. Also restarting the node manager. Thanks, Ryan Trauernicht On Mon, Jan 12, 2009 at 3:09 PM, Vik Malhi vma...@ipexpert.com wrote: I'm renaming Default to HQ. When you say you are only using the PUB and not the SUB do you mean that when you define the JTAPI Provider you are only specifying the PUB and not the SUB? -- Vik Malhi – CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Christian Hennrich christian.hennr...@intact-is.com Date: Mon, 12 Jan 2009 22:03:37 +0100 To: Vik Malhi vma...@ipexpert.com Cc: Ryan Trauernicht ryanstudyvo...@gmail.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging I have to 101% to agree with Ryan, that I ran in the same problem, if
Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
I had that problem at graded labs and at home. Therefore, I have firstly not mentioned it, but I will try again configuring everything in my way on PL and give you an update. Ryan, which license version do you have installed? On Graded Labs it was the standard version. Regards ___ Christian Hennrich Senior IP Telephony Consultant INTACT integrated services GmbH Kaiserin-Augusta-Allee 113 10553 Berlin, Germany Tel: +49 30 397 35 276 Fax: +49 30 397 35 199 www.intact-is.com https://mailserver1.logicalis.de/exchweb/bin/redir.asp?URL=http://www.intact-is.com/ ___ INTACT Integrated Services GmbH eingetragen HRB 102478 beim Amtsgericht Berlin-Charlottenburg, Steuernummer 29/441/01277. Geschäftsführer: Robert Dalton, Christian Reichert From: Vik Malhi [mailto:vma...@ipexpert.com] Sent: Mon 12.01.2009 23:17 To: Ryan Trauernicht Cc: Christian Hennrich; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Ryan/Christian- were you on one of Proctorlab's PODS or were you using your own equipment? If it was PL can you let me know which POD you tested onI'll try to get to the bottom of this. -- Vik Malhi - CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Ryan Trauernicht ryanstudyvo...@gmail.com Date: Mon, 12 Jan 2009 15:16:57 -0600 To: Vik Malhi vma...@ipexpert.com Cc: Christian Hennrich christian.hennr...@intact-is.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging Correct. In IPCC for the JTAPI Provider put Sub,Pub (192.168.187.12,192.168.187.11) Then try to add in a group. It doesnt matter what DP I pick. If I change the Provider to only the Pub and you are good to go. Also restarting the node manager. Thanks, Ryan Trauernicht On Mon, Jan 12, 2009 at 3:09 PM, Vik Malhi vma...@ipexpert.com wrote: I'm renaming Default to HQ. When you say you are only using the PUB and not the SUB do you mean that when you define the JTAPI Provider you are only specifying the PUB and not the SUB? -- Vik Malhi - CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Christian Hennrich christian.hennr...@intact-is.com Date: Mon, 12 Jan 2009 22:03:37 +0100 To: Vik Malhi vma...@ipexpert.com Cc: Ryan Trauernicht ryanstudyvo...@gmail.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging I have to 101% to agree with Ryan, that I ran in the same problem, if __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __
[OSL | CCIE_Voice] IPCC JTAPI Control Group Hanging
What is the work around for IPCC express when trying to add in a JTAPI controlled group with the default DP? It just sits there and does nothing. Only way I found around it is to set the JTAPI integration only to the publisher and configure everything... then add in the sub later. Thanks, Ryan Trauernicht
