Re: ADD System?

2004-08-31 Thread Ray Champagne
Thanks for the replies, guys, but I know about as much as you do about the 
platform, etc.The company won't give out details about the system to ppl 
like me who are trying to 'steal their business'.I know that the DB is 
Sybase from the little that I could get.

 From meeting with the company and them showing me the system, it is a 
command line interface (some sort of unix flavor, I think), with 'modules' 
that are GUI.

The sheer size and the things that this system can do and does would make 
it a yearlong project for us to recode, and I KNOW that the Oil company 
would not pay for that.It wouldn't be impossible, and actually would be 
pretty cool, but you know how clients are, and I ain't taking this on 
pro-bono.It also doesn't help that almost all (they claim) oil companies 
use this as an 'industry standard'.They aren't going anywhere soon

http://www.addsys.com/ is the company's site.

But, all this is neither here nor there at this point, as we had a meeting 
with them today, and they are purchasing a version upgrade which will let 
them do exactly what I need.Right now they have a way of exporting print 
reports based on what they want output (customer account, del'y address, 
next del'y date, last pmt amount, etc etc), but not in any form that I can 
use, as the data is all over the place.The 'version upgrade' addresses 
this issue and more, so once that is purchased, I will be fine.

Thanks for all your help though guys.I owe everyone on this list a beer 
if I ever get to one of these conferences!

Ray

At 09:36 PM 8/27/2004, you wrote:
Yeah, me too!

I googled  the only thing close I found was a dead link for:

http://www.addsys.com/

If this app is priced like I think it is, they could pay someone (Ray)
to completely recode the app in CF, buy the box and CF for less than
ADD annual maintenance costs.

And the client would own the code and not be held ransom by some
company that's gonna' proprietary  price itself right outta' business

Maybe this could be the first annual CF is better application hacking
contest.

Dick

On Aug 27, 2004, at 6:18 PM, Eric Dawson wrote:

  Well you got me curious. can you send more information on the system,
 platforms, websites etc
 
 Do they have any addon reporting or analysis packages?



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RE: ADD System?

2004-08-27 Thread Ken Ferguson
I've never worked with that, but I have had some experience breaking
into some software that used it's own proprietary DB... What type of
database does it use? Is it a file or what? In what language is the ADD
program written?

--Ferg

_

From: Ray Champagne [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, August 25, 2004 4:28 PM
To: CF-Talk
Subject: OT: ADD System?

Has anyone here (maybe in a past life?) worked with this system?It is
a 
very common program used by Oil/Propane/Natural Gas/etc delivery
companies 
to track their customers, schedule deliveries, set prices, just about 
everything needed.

We are working with a company that uses it, and we need to get some info

out of the DB, but can't figure out how.Eventually, we would like to
get 
the whole customer info out of the Db so that customers can check their 
next delivery date, pay bills, etc, but for right now we'd be happy just

being able to export out some of the info in a usable format.

Problem is, the ADD company has a web module that is ridiculous in
price, 
so they will not help us try to 'beat the system' by developing our own.
I 
know what we need to do, just don't know how to do it.

So, anyone?anyone?Bueller?

Longshot, I know, but this list surprises me sometimes

Ray

=
Ray Champagne - Senior Application Developer
CrystalVision Web Site Design and Internet Services
603.433.9559
www.crystalvision.org
=

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prohibited. You can notify us by return email or by phone at
603.433.9559.
Thank you.
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Re: ADD System?

2004-08-27 Thread Dick Applebaum
I also ran across a similar system Goldbrick (or some such) totally 
proprietary and ridiculously expensive (the manufacturer knew their 
product's days were numbered and were totally milking it)

Best for the client to get off a system like that ASAP!  the client 
might just want to pay you to break the hold the vendor has on him.

As to determining how to do that.

1) As ken suggested, look at the files where the data is stored (a 
combo character hex dump is useful)
2) If not totally encrypted, you might be able to see patterns of data 
and pointers that give you clues how to extract the data
3) Look at how the client inputs and maintains the data for additional 
clues to the structure.
4) Look at the docs for the program-- there are often hooks provided 
where the installer can do (limited) customization -- you might be able 
to impose some programming into these hooks
5) How do they backup restore the database -- you might find that the 
backup data is in a more accessible format
6) How have the upgraded from one version of the Add program to a newer 
version -- often this involves export and import  you may find a more 
meaningful format.
7) Is there a debugging/trace/logging facility -- this could easily 
contain the keys to the kingdom
8) Is there a reporting facility that could be used to essentially dump 
the database(s) to report files.
9) if you can't do reports to files, you could even do them to hard 
copy and OCR read them (as a last resort)
10) What's the URL of the ADD web site -- They know their product's 
deficiencies and often provide forums that discuss these things, or 
sell add-ons (pardon the pun) to compensate for the deficiency -- They 
may charge an arm and a leg for a web interface, but only a few bucks 
for a mail-merge thingie that outputs the db into a format acceptable 
to Word, or something that interfaces Excel

11) Hire a hacker

HTH

Dick

On Aug 27, 2004, at 1:58 PM, Ken Ferguson wrote:

 I've never worked with that, but I have had some experience breaking
into some software that used it's own proprietary DB... What type of
database does it use? Is it a file or what? In what language is the 
 ADD
program written?

--Ferg

  _  

From: Ray Champagne [mailto:[EMAIL PROTECTED]
Sent: Wednesday, August 25, 2004 4:28 PM
To: CF-Talk
Subject: OT: ADD System?

Has anyone here (maybe in a past life?) worked with this system?  It 
 is
a
very common program used by Oil/Propane/Natural Gas/etc delivery
companies
to track their customers, schedule deliveries, set prices, just about
everything needed.

We are working with a company that uses it, and we need to get some 
 info

out of the DB, but can't figure out how.  Eventually, we would like to
get
the whole customer info out of the Db so that customers can check 
 their
next delivery date, pay bills, etc, but for right now we'd be happy 
 just

being able to export out some of the info in a usable format.

Problem is, the ADD company has a web module that is ridiculous in
price,
so they will not help us try to 'beat the system' by developing our 
 own.
I
know what we need to do, just don't know how to do it.

So, anyone?  anyone?  Bueller?

Longshot, I know, but this list surprises me sometimes

Ray

=
Ray Champagne - Senior Application Developer
CrystalVision Web Site Design and Internet Services
603.433.9559
www.crystalvision.org
=

The information contained in this transmission (including any attached
files) is CONFIDENTIAL and is intended only for the person(s) named
above. If you received this transmission in error, please delete it
from your system and notify us immediately. If you are not an intended
recipient, please note that any use or dissemination of the 
 information
contained in this transmission (including any attached files) and the
copying, printing, or retransmission of that information is strictly
prohibited. You can notify us by return email or by phone at
603.433.9559.
Thank you.

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RE: ADD System?

2004-08-27 Thread Eric Dawson
Well you got me curious. can you send more information on the system,
platforms, websites etc

Do they have any addon reporting or analysis packages?

Eric

_

From: Dick Applebaum [mailto:[EMAIL PROTECTED] 
Sent: August 27, 2004 6:51 PM
To: CF-Talk
Subject: Re: ADD System?

I also ran across a similar system Goldbrick (or some such) totally 
proprietary and ridiculously expensive (the manufacturer knew their 
product's days were numbered and were totally milking it)

Best for the client to get off a system like that ASAP!  the client 
might just want to pay you to break the hold the vendor has on him.

As to determining how to do that.

1) As ken suggested, look at the files where the data is stored (a 
combo character hex dump is useful)
2) If not totally encrypted, you might be able to see patterns of data 
and pointers that give you clues how to extract the data
3) Look at how the client inputs and maintains the data for additional 
clues to the structure.
4) Look at the docs for the program-- there are often hooks provided 
where the installer can do (limited) customization -- you might be able 
to impose some programming into these hooks
5) How do they backup restore the database -- you might find that the 
backup data is in a more accessible format
6) How have the upgraded from one version of the Add program to a newer 
version -- often this involves export and import  you may find a more 
meaningful format.
7) Is there a debugging/trace/logging facility -- this could easily 
contain the keys to the kingdom
8) Is there a reporting facility that could be used to essentially dump 
the database(s) to report files.
9) if you can't do reports to files, you could even do them to hard 
copy and OCR read them (as a last resort)
10) What's the URL of the ADD web site -- They know their product's 
deficiencies and often provide forums that discuss these things, or 
sell add-ons (pardon the pun) to compensate for the deficiency -- They 
may charge an arm and a leg for a web interface, but only a few bucks 
for a mail-merge thingie that outputs the db into a format acceptable 
to Word, or something that interfaces Excel

11) Hire a hacker

HTH

Dick

On Aug 27, 2004, at 1:58 PM, Ken Ferguson wrote:

 I've never worked with that, but I have had some experience breaking
into some software that used it's own proprietary DB... What type of
database does it use? Is it a file or what? In what language is the 
 ADD
program written?

--Ferg

 _

From: Ray Champagne [mailto:[EMAIL PROTECTED]
Sent: Wednesday, August 25, 2004 4:28 PM
To: CF-Talk
Subject: OT: ADD System?

Has anyone here (maybe in a past life?) worked with this system?It 
 is
a
very common program used by Oil/Propane/Natural Gas/etc delivery
companies
to track their customers, schedule deliveries, set prices, just about
everything needed.

We are working with a company that uses it, and we need to get some 
 info

out of the DB, but can't figure out how.Eventually, we would like to
get
the whole customer info out of the Db so that customers can check 
 their
next delivery date, pay bills, etc, but for right now we'd be happy 
 just

being able to export out some of the info in a usable format.

Problem is, the ADD company has a web module that is ridiculous in
price,
so they will not help us try to 'beat the system' by developing our 
 own.
I
know what we need to do, just don't know how to do it.

So, anyone?anyone?Bueller?

Longshot, I know, but this list surprises me sometimes

Ray

=
Ray Champagne - Senior Application Developer
CrystalVision Web Site Design and Internet Services
603.433.9559
www.crystalvision.org
=

The information contained in this transmission (including any attached
files) is CONFIDENTIAL and is intended only for the person(s) named
above. If you received this transmission in error, please delete it
from your system and notify us immediately. If you are not an intended
recipient, please note that any use or dissemination of the 
 information
contained in this transmission (including any attached files) and the
copying, printing, or retransmission of that information is strictly
prohibited. You can notify us by return email or by phone at
603.433.9559.
Thank you.


_
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Re: ADD System?

2004-08-27 Thread Dick Applebaum
Yeah, me too!

I googled  the only thing close I found was a dead link for:

http://www.addsys.com/

If this app is priced like I think it is, they could pay someone (Ray) 
to completely recode the app in CF, buy the box and CF for less than 
ADD annual maintenance costs.

And the client would own the code and not be held ransom by some 
company that's gonna' proprietary  price itself right outta' business

Maybe this could be the first annual CF is better application hacking 
contest.

Dick

On Aug 27, 2004, at 6:18 PM, Eric Dawson wrote:

 Well you got me curious. can you send more information on the system,
platforms, websites etc

Do they have any addon reporting or analysis packages?
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OT: ADD System?

2004-08-25 Thread Ray Champagne
Has anyone here (maybe in a past life?) worked with this system?It is a 
very common program used by Oil/Propane/Natural Gas/etc delivery companies 
to track their customers, schedule deliveries, set prices, just about 
everything needed.

We are working with a company that uses it, and we need to get some info 
out of the DB, but can't figure out how.Eventually, we would like to get 
the whole customer info out of the Db so that customers can check their 
next delivery date, pay bills, etc, but for right now we'd be happy just 
being able to export out some of the info in a usable format.

Problem is, the ADD company has a web module that is ridiculous in price, 
so they will not help us try to 'beat the system' by developing our own.I 
know what we need to do, just don't know how to do it.

So, anyone?anyone?Bueller?

Longshot, I know, but this list surprises me sometimes

Ray

=
Ray Champagne - Senior Application Developer
CrystalVision Web Site Design and Internet Services
603.433.9559
www.crystalvision.org
=

The information contained in this transmission (including any attached
files) is CONFIDENTIAL and is intended only for the person(s) named
above. If you received this transmission in error, please delete it
from your system and notify us immediately. If you are not an intended
recipient, please note that any use or dissemination of the information
contained in this transmission (including any attached files) and the
copying, printing, or retransmission of that information is strictly
prohibited. You can notify us by return email or by phone at 603.433.9559.
Thank you.
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