RE: unoffical ahphosting thread
>I am not going to blame Greg for SWSoft's F-up Is AHP just one guy? What were you guys expecting? Greg chose to use SWSoft software. They may be at fault but he is responsible. Also if he makes an upgrade and doesn't have enough help if things go wrong, that is also his fault. SWSoft isn't to blame for over a week of downtime. That was Greg. > Subject: re: unoffical ahphosting thread> From: [EMAIL PROTECTED]> To: > cf-talk@houseoffusion.com> Date: Wed, 27 Feb 2008 11:14:04 -0600> > I a have > been with them for a while and don't plan on leaving anytime soon.> While > this is a major ouch...I too have enjoyed the one on one relationship> with > greg and the speed at which he normally gets things done. My sites are> all > still down as of last night. He is normally very quick to address> problems > when they occur. Much like I don't blame MS for hardware> manufacturer's > failings, I am not going to blame Greg for SWSoft's F-up> ;-). THough I do > agree with some of theother comments...it would be nice to> have emails sent > out periodically even if just to say it's still broke, but> I am working on > it. Doing that would provide a good diversion from trying> to fix the > code...sometimes that helps get it done faster.> > Eric> > > ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:300101 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
Re: unoffical ahphosting thread
hmm... i never got any heads-up at all... Azadi Saryev Sabai-dee.com http://www.sabai-dee.com/ Rick Faircloth wrote: > Yes, I got the notice, too. > > >> -Original Message- >> From: Terry Schmitt [mailto:[EMAIL PROTECTED] >> Sent: Wednesday, February 27, 2008 2:38 PM >> To: CF-Talk >> Subject: Re: unoffical ahphosting thread >> >> Greg did send out an upgrade email. >> >>> 3) to notify all clients of planned upgrades in advance, especially >>> upgrades to something like virtualization software, like most hosting >>> providers do > ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:300044 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
RE: unoffical ahphosting thread
Yes, I got the notice, too. > -Original Message- > From: Terry Schmitt [mailto:[EMAIL PROTECTED] > Sent: Wednesday, February 27, 2008 2:38 PM > To: CF-Talk > Subject: Re: unoffical ahphosting thread > > Greg did send out an upgrade email. > > >3) to notify all clients of planned upgrades in advance, especially > >upgrades to something like virtualization software, like most hosting > >providers do > ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:300015 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Re: unoffical ahphosting thread
Greg did send out an upgrade email. >3) to notify all clients of planned upgrades in advance, especially >upgrades to something like virtualization software, like most hosting >providers do ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:300011 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Re: unoffical ahphosting thread
3) to notify all clients of planned upgrades in advance, especially upgrades to something like virtualization software, like most hosting providers do 4) an in-house (= by AHP) full back-up of any and all servers PRIOR to any upgrades, like most hosting provides do a suggested failover solution as an extra option to basic VPS package is a good idea, but not without the above... i am sticking with Greg, too. i was, luckily, not affected much by the upgrade disaster 'cos i do not have any live site at AHP yet... my $0.02 Azadi Saryev Sabai-dee.com http://www.sabai-dee.com/ ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:39 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Re: unoffical ahphosting thread
1. Email or web is fine, as long as it happens. I would imagine most people use a 3rd party email address to set up hosting. I use gmail. 2. I don't expect fail-over for the current price, but a good backup/restore process to handle a failed upgrade should be in place. I don't like to second guess what really happened here, though. >On Wed, Feb 27, 2008 at 9:37 AM, Rick Faircloth ><[EMAIL PROTECTED]> wrote: >> Perhaps it's time for those of us who are sticking with AHP to start >> compiling a list of "requests" addressing what we would like to see >> improved based on this latest problem... >> >> 1) Daily Emails to Clients (I prefer an email to a website post) > >as i understand it, a number of clients were without e-mail due to the >problem. receiving an e-mail notification that your email is >unavailable doesn't seem like it would be quite as effective as >posting to the support page of the site. > >> 2) Failover solution > >would be nice, sure. but let's also keep things in perspective. i >think AHP's VPS solution is probably one of the least expensive that >i've seen. there's really only going to be so much that AHP can >provide at the current price still make it worth his while. if there >are extra bells and whistles added, i would expect at some point he'd >have to introduce a new pricing tier. you've already said you'd be >willing to pay an extra 50% for failover, which i don't think would be >unreasonable. just want to point out that while it's nice to have a >list of "nice-to-haves", be realistic in setting your expectations >versus what you're paying per month. > >might also be nice to give the guy a couple of days to recuperate >before presenting a list of demands. i'd imagine he's probably not >slept in 8+ days :) > >> 3) ? > >i agree with this one tho ;) > >-- >Evelyn the dog, having undergone further modification pondered the >significance of short-person behaviour in pedal depressed, >pan-chromatic resonance, and other highly ambient domains. "Arf," she >said. ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:26 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
RE: unoffical ahphosting thread
> > On Wed, Feb 27, 2008 at 9:37 AM, Rick Faircloth > <[EMAIL PROTECTED]> wrote: > > Perhaps it's time for those of us who are sticking with AHP to start > > compiling a list of "requests" addressing what we would like to see > > improved based on this latest problem... > > > > 1) Daily Emails to Clients (I prefer an email to a website post) > > as i understand it, a number of clients were without e-mail due to the > problem. receiving an e-mail notification that your email is > unavailable doesn't seem like it would be quite as effective as > posting to the support page of the site. True. Since I run my own mail server (at this point...getting ready to shut that down, too), I hadn't suffered from that problem. However, I think we'd do well to have email hosted elsewhere to communication can flow when a primary resource provider (hosting, in this case) is having problems, or to at least have an alternative email address to use in situations like this so clients can communicate. But perhaps a *both* solutions rather than *either/or* is better... post to the site and send a client email from AHP. > > > 2) Failover solution > > would be nice, sure. but let's also keep things in perspective. i > think AHP's VPS solution is probably one of the least expensive that > i've seen. there's really only going to be so much that AHP can > provide at the current price still make it worth his while. if there > are extra bells and whistles added, i would expect at some point he'd > have to introduce a new pricing tier. you've already said you'd be > willing to pay an extra 50% for failover, which i don't think would be > unreasonable. just want to point out that while it's nice to have a > list of "nice-to-haves", be realistic in setting your expectations > versus what you're paying per month. If what I pay now is adequate for AHP to provide a VPS, I would think that an "unused" (no bandwidth) VPS at 50% more might be reasonable...but maybe not. That would be a point Greg would have to respond to. Or I would think that creating VPS backup servers when needed would not be a big deal when a major upgrade is being performed on primary servers. Plan to upgrade 10 servers, create VPS duplicates, upgrade the servers, if something goes wrong switch to backups, if not, carry on... > > might also be nice to give the guy a couple of days to recuperate > before presenting a list of demands. i'd imagine he's probably not > slept in 8+ days :) I mentioned elsewhere (not on this thread) that I wanted to give Greg a chance to catch his breath and recoup a little before embarking on changes. (The VCP change was probably enough for him until 2009! :o) > > > 3) ? > > i agree with this one tho ;) I thought that one would be a favorite... ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:25 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Re: unoffical ahphosting thread
On Wed, Feb 27, 2008 at 9:37 AM, Rick Faircloth <[EMAIL PROTECTED]> wrote: > Perhaps it's time for those of us who are sticking with AHP to start > compiling a list of "requests" addressing what we would like to see > improved based on this latest problem... > > 1) Daily Emails to Clients (I prefer an email to a website post) as i understand it, a number of clients were without e-mail due to the problem. receiving an e-mail notification that your email is unavailable doesn't seem like it would be quite as effective as posting to the support page of the site. > 2) Failover solution would be nice, sure. but let's also keep things in perspective. i think AHP's VPS solution is probably one of the least expensive that i've seen. there's really only going to be so much that AHP can provide at the current price still make it worth his while. if there are extra bells and whistles added, i would expect at some point he'd have to introduce a new pricing tier. you've already said you'd be willing to pay an extra 50% for failover, which i don't think would be unreasonable. just want to point out that while it's nice to have a list of "nice-to-haves", be realistic in setting your expectations versus what you're paying per month. might also be nice to give the guy a couple of days to recuperate before presenting a list of demands. i'd imagine he's probably not slept in 8+ days :) > 3) ? i agree with this one tho ;) -- Evelyn the dog, having undergone further modification pondered the significance of short-person behaviour in pedal depressed, pan-chromatic resonance, and other highly ambient domains. "Arf," she said. ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:20 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
RE: unoffical ahphosting thread
Perhaps it's time for those of us who are sticking with AHP to start compiling a list of "requests" addressing what we would like to see improved based on this latest problem... 1) Daily Emails to Clients (I prefer an email to a website post) 2) Failover solution 3) ? Others want to start adding to the list? There's power in numbers... Rick > -Original Message- > From: Eric Roberts [mailto:[EMAIL PROTECTED] > Sent: Wednesday, February 27, 2008 12:14 PM > To: CF-Talk > Subject: re: unoffical ahphosting thread > > I a have been with them for a while and don't plan on leaving anytime soon. > While this is a major ouch...I too have enjoyed the one on one relationship > with greg and the speed at which he normally gets things done. My sites are > all still down as of last night. He is normally very quick to address > problems when they occur. Much like I don't blame MS for hardware > manufacturer's failings, I am not going to blame Greg for SWSoft's F-up > ;-). THough I do agree with some of theother comments...it would be nice to > have emails sent out periodically even if just to say it's still broke, but > I am working on it. Doing that would provide a good diversion from trying > to fix the code...sometimes that helps get it done faster. > > Eric > ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:299987 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
re: unoffical ahphosting thread
I a have been with them for a while and don't plan on leaving anytime soon. While this is a major ouch...I too have enjoyed the one on one relationship with greg and the speed at which he normally gets things done. My sites are all still down as of last night. He is normally very quick to address problems when they occur. Much like I don't blame MS for hardware manufacturer's failings, I am not going to blame Greg for SWSoft's F-up ;-). THough I do agree with some of theother comments...it would be nice to have emails sent out periodically even if just to say it's still broke, but I am working on it. Doing that would provide a good diversion from trying to fix the code...sometimes that helps get it done faster. Eric ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:299984 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
