Re: [Chevelle-list] Satisfaction Guarantee
Weld wheels warranty is only 90 days. I bought a set while restoring my car and found out that one was about 1/4"+ outta round but the only thing Summit would do is give me a good discount on a replacment. Live and learn. Check new wheels to see if they are bent before you mount the new tires and before the warranty expires and don't buy any more Weld wheels. Bob Haggard > > From: <[EMAIL PROTECTED]> > Date: 2006/06/23 Fri PM 02:24:39 EDT > To: "The Chevelle Mailing List" > Subject: Re: [Chevelle-list] Satisfaction Guarantee > > Jim, that is a terrific story. My recent experience with Danchuk in Santa > Ana, CA was not nearly so friendly. > > Last November I bought a new SBC short water pump for my crate motor > installation. By April 1 it was finally running, but with an occasional > whine at idle. I recently found it to be the water pump, by using a > stethoscope. When I told them about it they said it was too bad but the > warrantee is only 90 days. The solution: I bought another one and will > return the faulty November pump in the June box. > > Dennis McGillis > 1965 Chevelle Malibu SS-350 > > > - Original Message - > From: "Jim Sullivan" <[EMAIL PROTECTED]> > To: "The Chevelle Mailing List" > Sent: Friday, June 23, 2006 8:15 AM > Subject: Re: [Chevelle-list] Satisfaction Guarantee > > > > Performance Suspension Components of Phoenix, AZ. > > > > I was just going to reorder the correct part, hopefully with a little > > discount. > > > > They told me to send it back and they would replace it. That truly is > > Exceeding Customer Expectations. > > > > >
Re: [Chevelle-list] Satisfaction Guarantee
I use this company exclusively due to the very reason Jim wrote about, they are very knowledgeable and helpful with good products. D.R. Jones Jim Sullivan wrote: I was so pleased with this company I wanted to share it. I contacted Performance Suspension Components of Phoenix, AZ. I ordered a complete Chevelle suspension rebuild kit back in 1997. I opened it when I got it, but didn't check the packing list. I am only now beginning to use it. 2006. (I've had a bunch of other priorities) The sway bar brackets sent were for a 13/16. Mine is 15/16 which, I guess, is unusual for stock. I was just going to reorder the correct part, hopefully with a little discount. They told me to send it back and they would replace it. That truly is Exceeding Customer Expectations. Thought you all should know. Jim
Re: [Chevelle-list] Satisfaction Guarantee
Jim, that is a terrific story. My recent experience with Danchuk in Santa Ana, CA was not nearly so friendly. Last November I bought a new SBC short water pump for my crate motor installation. By April 1 it was finally running, but with an occasional whine at idle. I recently found it to be the water pump, by using a stethoscope. When I told them about it they said it was too bad but the warrantee is only 90 days. The solution: I bought another one and will return the faulty November pump in the June box. Dennis McGillis 1965 Chevelle Malibu SS-350 - Original Message - From: "Jim Sullivan" <[EMAIL PROTECTED]> To: "The Chevelle Mailing List" Sent: Friday, June 23, 2006 8:15 AM Subject: Re: [Chevelle-list] Satisfaction Guarantee Performance Suspension Components of Phoenix, AZ. I was just going to reorder the correct part, hopefully with a little discount. They told me to send it back and they would replace it. That truly is Exceeding Customer Expectations.
Re: [Chevelle-list] Satisfaction Guarantee
After nine years, that's pretty darn impressive. Dakota Digital did something like that for me after 2 or 3 years. Ordered a complete gauge setup with panel but didn't get around to installing it for a couple of years while body work/etc being done. Finally installed it and some LED was broken causing either tach or speedo to not work. They paid postage both ways to replace the entire unit. Dale McIntosh 67 El Camino 1966/67 Chevelle Reference CD! http://www.chevellecd.com ACES #1709/TC Gold #92 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Sullivan Sent: Friday, June 23, 2006 10:16 AM To: The Chevelle Mailing List Subject: Re: [Chevelle-list] Satisfaction Guarantee I was so pleased with this company I wanted to share it. I contacted Performance Suspension Components of Phoenix, AZ. I ordered a complete Chevelle suspension rebuild kit back in 1997. I opened it when I got it, but didn't check the packing list. I am only now beginning to use it. 2006. (I've had a bunch of other priorities) The sway bar brackets sent were for a 13/16. Mine is 15/16 which, I guess, is unusual for stock. I was just going to reorder the correct part, hopefully with a little discount. They told me to send it back and they would replace it. That truly is Exceeding Customer Expectations. Thought you all should know. Jim
Re: [Chevelle-list] Satisfaction Guarantee
I was so pleased with this company I wanted to share it. I contacted Performance Suspension Components of Phoenix, AZ. I ordered a complete Chevelle suspension rebuild kit back in 1997. I opened it when I got it, but didn't check the packing list. I am only now beginning to use it. 2006. (I've had a bunch of other priorities) The sway bar brackets sent were for a 13/16. Mine is 15/16 which, I guess, is unusual for stock. I was just going to reorder the correct part, hopefully with a little discount. They told me to send it back and they would replace it. That truly is Exceeding Customer Expectations. Thought you all should know. Jim
