RE: URGENT: Modem Authentication Failure [7:61292]

2003-01-19 Thread Hamid Ali Asgari
Yes, I know. But the problem is that on just one platform I have this
problem.(On the 3660s). I have tried replacing the modules (NM-16AMs).
Very strange. Any comments?

Hamid



 Wll Hamid ,
 The Local means you must be able to use the Local Username xxx and
 PAssword yxyxyxyxy on the local router config. as a last resource
 which is the case now

 So u shd be able to log in to the router itself, if AAA/ACS is not
 available.

 IS this happening on all the routers/Switches or only this router ???/
 Thanks
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RE: URGENT: Modem Authentication Failure [7:61292]

2003-01-19 Thread Karagozian Sarkis
HAmid,

One thing u can do is, on the ACS/AAA server clear and re-enter the the
shared KEY xxx.

Qn? have u tried connecting directly into the Console port of 3660
and enter the Local Username , Password.

Also are u trying to telnet into the 3660 ? or directly connecting to
Console Port ... and not able to authenticate.

ACS: Under USer Setup, Advanced TACACS+ Setup: what is the TAcscs+ Enable
Control Setting , have u selected max previlege 0f 15 ???

Let us know, thnks




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RE: URGENT: Modem Authentication Failure [7:61292]

2003-01-18 Thread mjans001
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

I do not have lots of debug experience in that area, but maybe can help a
little.

The message 

Call Handle failed for Modem 5/2
Does not seem to worry, see

Configuring Dialin with the NM-8AM or NM-16AM Analog Modem Module
Sample Debugs Output 
http://www.cisco.com/warp/public/471/nm-xam_dialin.html#9
Where it is standard debug output for a succeeded call.

The message
Received authen response status FAIL (3)

Does worry me. Triple check that nothing changed in the radius/tacacs config.

Common Problems in Debugging TACACS+, PAP and CHAP
http://www.cisco.com/warp/public/480/tacacs_pppdebug.html 

Martijn

- -Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Namens Hamid Ali
Asgari
Verzonden: zaterdag 18 januari 2003 8:34
Aan: [EMAIL PROTECTED]
Onderwerp: URGENT: Modem Authentication Failure [7:61292]


Hi everybody,

Today I have encountered a strabge problem. I have a 3660 router with
NM-16AM modules. Nothing has been changed. Suddenly we got complains from
users tht they cannot connect. I have checked the AAA server. But there is
nothing wrong. Here is my debug log:
- ---
Call Handle failed for Modem 5/2
%LINK-3-UPDOWN: Interface Async163, changed state to up
TPLUS: Queuing AAA Authentication request 634 for processing
TPLUS: processing authentication start request id 634
TPLUS: Authentication start packet created for 634(testuser)
TPLUS: Using server XY.XY.XY.250
TPLUS(027A): connected to server XY.XY.XY.250
TPLUS: response received for AAA request 634
TPLUS: Received authen response status FAIL (3)
%LINK-5-CHANGED: Interface Async163, changed state to reset
%LINK-3-UPDOWN: Interface Async163, changed state to down

Call Handle failed for Modem 5/2
%LINK-3-UPDOWN: Interface Async163, changed state to up
TPLUS: Queuing AAA Authentication request 637 for processing
TPLUS: processing authentication start request id 637
TPLUS: Authentication start packet created for 637(testuser)
TPLUS: Using server XY.XY.XY.250
TPLUS(027D): connected to server XY.XY.XY.250
TPLUS: response received for AAA request 637
TPLUS: Received authen response status FAIL (3)
%LINK-5-CHANGED: Interface Async163, changed state to reset

- ---
Any comments?

I couldn't find what the FAIL(13) error code means. And also I don't know
what causes Call Handle failed for Modem 5/2. I get this for a lot of my
modems on my console.Thanks in advance, Hamid
Version: PGP 8.0

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ITDsRaSUCQlsXdkQFM5zARCH
=EO/E
-END PGP SIGNATURE-




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RE: URGENT: Modem Authentication Failure [7:61292]

2003-01-18 Thread Hamid Ali Asgari
The tacacs config has not been changed. Neither on the router, nor the
server.
Besides on the router, I don't get the Call Handle error.

Any comments?

Hamid




 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 I do not have lots of debug experience in that area, but maybe can help
 a little.

 The message

 Call Handle failed for Modem 5/2
 Does not seem to worry, see

 Configuring Dialin with the NM-8AM or NM-16AM Analog Modem Module
 Sample Debugs Output
 http://www.cisco.com/warp/public/471/nm-xam_dialin.html#9
 Where it is standard debug output for a succeeded call.

 The message
 Received authen response status FAIL (3)

 Does worry me. Triple check that nothing changed in the radius/tacacs
 config.

 Common Problems in Debugging TACACS+, PAP and CHAP
 http://www.cisco.com/warp/public/480/tacacs_pppdebug.html

 Martijn

 - -Oorspronkelijk bericht-
 Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Namens Hamid
 Ali Asgari Verzonden: zaterdag 18 januari 2003 8:34
 Aan: [EMAIL PROTECTED]
 Onderwerp: URGENT: Modem Authentication Failure [7:61292]


 Hi everybody,

 Today I have encountered a strabge problem. I have a 3660 router with
 NM-16AM modules. Nothing has been changed. Suddenly we got complains
 from users tht they cannot connect. I have checked the AAA server. But
 there is nothing wrong. Here is my debug log: -
 ---
 Call Handle failed for Modem 5/2
 %LINK-3-UPDOWN: Interface Async163, changed state to up
 TPLUS: Queuing AAA Authentication request 634 for processing
 TPLUS: processing authentication start request id 634
 TPLUS: Authentication start packet created for 634(testuser)
 TPLUS: Using server XY.XY.XY.250
 TPLUS(027A): connected to server XY.XY.XY.250
 TPLUS: response received for AAA request 634
 TPLUS: Received authen response status FAIL (3)
 %LINK-5-CHANGED: Interface Async163, changed state to reset
 %LINK-3-UPDOWN: Interface Async163, changed state to down

 Call Handle failed for Modem 5/2
 %LINK-3-UPDOWN: Interface Async163, changed state to up
 TPLUS: Queuing AAA Authentication request 637 for processing
 TPLUS: processing authentication start request id 637
 TPLUS: Authentication start packet created for 637(testuser)
 TPLUS: Using server XY.XY.XY.250
 TPLUS(027D): connected to server XY.XY.XY.250
 TPLUS: response received for AAA request 637
 TPLUS: Received authen response status FAIL (3)
 %LINK-5-CHANGED: Interface Async163, changed state to reset

 - ---
 Any comments?

 I couldn't find what the FAIL(13) error code means. And also I don't
 know what causes Call Handle failed for Modem 5/2. I get this for a
 lot of my modems on my console.Thanks in advance, Hamid
 Nondisclosure violations to [EMAIL PROTECTED]

 -BEGIN PGP SIGNATURE-
 Version: PGP 8.0

 iQA/AwUBPikla3dq56XWk+VyEQKphACfa6B8lpmTQ3Yt6D18Vb8Kxk6aEdUAoNbu
 ITDsRaSUCQlsXdkQFM5zARCH
 =EO/E
 -END PGP SIGNATURE-




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RE: URGENT: Modem Authentication Failure [7:61292]

2003-01-18 Thread Karagozian Sarkis
HI Hamid,

This seems to be a password or Username Authentication Failure)
you can try to delete and re-enter the username and password for that group
on the ACS/AAA server.

Also is there a Firewall before accessing/Authenticating to the ACS server?

This is not passing the User Authentication proccess per yr debug.
Let us know yr findings
Thanks 


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RE: URGENT: Modem Authentication Failure [7:61292]

2003-01-18 Thread Hamid Ali Asgari
Yes, I have guessed that. I created a local account on the router, and
still I had the same problem. (Ihave configured aaa for local
authentication).
Do you know what error code 13 means? ( FAIL (13) )



 HI Hamid,

 This seems to be a password or Username Authentication Failure)
 you can try to delete and re-enter the username and password for that
 group on the ACS/AAA server.

 Also is there a Firewall before accessing/Authenticating to the ACS
 server?

 This is not passing the User Authentication proccess per yr debug. Let
 us know yr findings
 Thanks
 Nondisclosure violations to [EMAIL PROTECTED]




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RE: URGENT: Modem Authentication Failure [7:61292]

2003-01-18 Thread Karagozian Sarkis
Wll Hamid ,
The Local means you must be able to use the Local Username xxx and
PAssword yxyxyxyxy on the local router config. as a last resource
which is the case now

So u shd be able to log in to the router itself, if AAA/ACS is not available.

IS this happening on all the routers/Switches or only this router ???/
Thanks


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