RE: don't know why the link is lost?? [7:3562]

2001-05-10 Thread Dennis R

I've sometimes seen Frame Relay PVC's up and active, but not working. These 
are generally switch or trunk line issues within the provider's frame relay 
network. (There are esoteric LMI issues that can impact the provider, as 
well as the usual FR switch and trunk circuit problems; the new Annex A is 
intended to help with them.) The local CO techs usually can only 
troubleshoot the local loop. Voila, they test the local loop clean, the 
issue in the network is cleared by a frame relay techie (or all by itself) 
in the meantime, and the CO tech thinks you're nuts for opening the ticket 
in the first place.

BTW, been lurking for a while. Great list.

doctorcisco


Relax, it may not be your configurations or your equipment.  It's happened
to me several times with frame-relay lines in Alabama (don't laugh, much).
The interface shows line up, protocol up, but the frame relay provider was
temporarily pointing me to the wrong destination in the frame relay cloud.
So yes the line was working but I couldn't talk to the other end - because
the other end has an IP unknown to me, and I have an IP unknown to it.  So
our frame-relay maps don't work even though layers 1  2 are up.  And sure
enough, after the provider has received the trouble ticket and about an 
hour
or two has gone by, they call to say Try it again, Missy. There isn't
anything wrong with the line. I checked with the CO support engineers. And
so I ping, by gum it works. Amazing.  Those CO engineers will never admit 
to
anything.  But I do wish they'd pull their pants up.  Butt cracks just 
don't
inspire technical confidence like they used to.

- susan mc.

-Original Message-
From: Sim, CT (Chee Tong) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 08, 2001 1:57 AM
To: [EMAIL PROTECTED]
Subject: don't know why the link is lost?? [7:3562]


Hi...  We have a frame-relay link to Taipei and the link is down, we can't
contact Taipei LAN and Taipei router, I do a sh int and found the int is
in up and up position. and the FR PVC is active as well, but when I do and
sh cdp neighbor, the Taipei router is missing, but I am sure the Taipei
router is cdp enabled.  What should be the problem? From below we know the
link is active right? why cdp is gone? if int is in up up position, does it
mean the circuit is up until the modem of the other end not the router?  
the
connection between router and modem is down?

SIN01sh int s1/1.14
Serial1/1.14 is up, line protocol is up
   Hardware is M4T
   Description: ---  Connects to TPE01 Ser0.2 ---

DLCI = 401, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE =
Serial1/1.14

BUT after a few hours, Line service provider called say the link is okay,
both our site and Taipei did not do any physical work , but why the link is
okay now. Any idea?  I thought when the int show up and up, we should be
able to ping the other end router???  why I could not ??



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don't know why the link is lost?? [7:3562]

2001-05-08 Thread Sim, CT (Chee Tong)

Hi...  We have a frame-relay link to Taipei and the link is down, we can't
contact Taipei LAN and Taipei router, I do a sh int and found the int is
in up and up position. and the FR PVC is active as well, but when I do and
sh cdp neighbor, the Taipei router is missing, but I am sure the Taipei
router is cdp enabled.  What should be the problem? From below we know the
link is active right? why cdp is gone? if int is in up up position, does it
mean the circuit is up until the modem of the other end not the router?  the
connection between router and modem is down?  

SIN01sh int s1/1.14
Serial1/1.14 is up, line protocol is up
  Hardware is M4T
  Description: ---  Connects to TPE01 Ser0.2 ---

DLCI = 401, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE =
Serial1/1.14

BUT after a few hours, Line service provider called say the link is okay,
both our site and Taipei did not do any physical work , but why the link is
okay now. Any idea?  I thought when the int show up and up, we should be
able to ping the other end router???  why I could not ??

 

==
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is uitsluitend bestemd voor de geadresseerde. Indien u dit bericht 
onterecht ontvangt wordt u verzocht de inhoud niet te gebruiken en 
de afzender direct te informeren door het bericht te retourneren. 
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The information contained in this message may be confidential 
and is intended to be exclusively for the addressee. Should you 
receive this message unintentionally, please do not use the contents 
herein and notify the sender immediately by return e-mail.


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Re: don't know why the link is lost?? [7:3562]

2001-05-08 Thread Vincent Chong

Probably the router is hang up, try to reset the router.


Sim, CT (Chee Tong)  wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
 Hi...  We have a frame-relay link to Taipei and the link is down, we can't
 contact Taipei LAN and Taipei router, I do a sh int and found the int is
 in up and up position. and the FR PVC is active as well, but when I do and
 sh cdp neighbor, the Taipei router is missing, but I am sure the Taipei
 router is cdp enabled.  What should be the problem? From below we know the
 link is active right? why cdp is gone? if int is in up up position, does
it
 mean the circuit is up until the modem of the other end not the router?
the
 connection between router and modem is down?

 SIN01sh int s1/1.14
 Serial1/1.14 is up, line protocol is up
   Hardware is M4T
   Description: ---  Connects to TPE01 Ser0.2 ---

 DLCI = 401, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE =
 Serial1/1.14

 BUT after a few hours, Line service provider called say the link is okay,
 both our site and Taipei did not do any physical work , but why the link
is
 okay now. Any idea?  I thought when the int show up and up, we should be
 able to ping the other end router???  why I could not ??



 ==
 De informatie opgenomen in dit bericht kan vertrouwelijk zijn en
 is uitsluitend bestemd voor de geadresseerde. Indien u dit bericht
 onterecht ontvangt wordt u verzocht de inhoud niet te gebruiken en
 de afzender direct te informeren door het bericht te retourneren.
 ==
 The information contained in this message may be confidential
 and is intended to be exclusively for the addressee. Should you
 receive this message unintentionally, please do not use the contents
 herein and notify the sender immediately by return e-mail.


 ==
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RE: don't know why the link is lost?? [7:3562]

2001-05-08 Thread McClendon Susan Contr AEDC/ACS

Relax, it may not be your configurations or your equipment.  It's happened
to me several times with frame-relay lines in Alabama (don't laugh, much).
The interface shows line up, protocol up, but the frame relay provider was
temporarily pointing me to the wrong destination in the frame relay cloud.
So yes the line was working but I couldn't talk to the other end - because
the other end has an IP unknown to me, and I have an IP unknown to it.  So
our frame-relay maps don't work even though layers 1  2 are up.  And sure
enough, after the provider has received the trouble ticket and about an hour
or two has gone by, they call to say Try it again, Missy. There isn't
anything wrong with the line. I checked with the CO support engineers. And
so I ping, by gum it works. Amazing.  Those CO engineers will never admit to
anything.  But I do wish they'd pull their pants up.  Butt cracks just don't
inspire technical confidence like they used to.  

- susan mc.

-Original Message-
From: Sim, CT (Chee Tong) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 08, 2001 1:57 AM
To: [EMAIL PROTECTED]
Subject: don't know why the link is lost?? [7:3562]


Hi...  We have a frame-relay link to Taipei and the link is down, we can't
contact Taipei LAN and Taipei router, I do a sh int and found the int is
in up and up position. and the FR PVC is active as well, but when I do and
sh cdp neighbor, the Taipei router is missing, but I am sure the Taipei
router is cdp enabled.  What should be the problem? From below we know the
link is active right? why cdp is gone? if int is in up up position, does it
mean the circuit is up until the modem of the other end not the router?  the
connection between router and modem is down?  

SIN01sh int s1/1.14
Serial1/1.14 is up, line protocol is up
  Hardware is M4T
  Description: ---  Connects to TPE01 Ser0.2 ---

DLCI = 401, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE =
Serial1/1.14

BUT after a few hours, Line service provider called say the link is okay,
both our site and Taipei did not do any physical work , but why the link is
okay now. Any idea?  I thought when the int show up and up, we should be
able to ping the other end router???  why I could not ??

 

==
De informatie opgenomen in dit bericht kan vertrouwelijk zijn en 
is uitsluitend bestemd voor de geadresseerde. Indien u dit bericht 
onterecht ontvangt wordt u verzocht de inhoud niet te gebruiken en 
de afzender direct te informeren door het bericht te retourneren. 
==
The information contained in this message may be confidential 
and is intended to be exclusively for the addressee. Should you 
receive this message unintentionally, please do not use the contents 
herein and notify the sender immediately by return e-mail.


==
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