Re: [cisco-voip] 8851 BLFs with Extesnion Mobility Work for random period and then freeze

[Erick Bergquist]

Bug ID CSCuv80772 is not visible on the bug toolkit, insufficient rights.

Can that be fixed?

Thanks, Erick



On Thu, Apr 21, 2016 at 8:18 PM, Erick Bergquist  wrote:
> Thanks Ryan.
>
> We will try the 11.0.1 firmware on CCO and see if we run into issue.
>
>
> On Thursday, April 21, 2016, Ryan Ratliff (rratliff) 
> wrote:
>>
>> CSCuv80772 is where the fix for that bug went in. There looks to be a
>> 10.3.1ES and the fix is also in 11.0.
>>
>> -Ryan
>>
>> On Apr 20, 2016, at 4:48 AM, Erick Bergquist  wrote:
>>
>> Seeing same issue.  Bug id CSCuu62252 still shows as other.  No fixed
>> in version yet.
>>
>> Does anyone know if there is a ES firmware?
>>
>> Thanks, Erick
>>
>>
>>
>>
>> On Fri, May 15, 2015 at 6:37 AM, Antonis Kouloglou 
>> wrote:
>> > Hi all,
>> >
>> > i have recently upgraded my 8851 console with 36 expansion module to
>> > 10.3.1.
>> > CUCM is 9.1
>> > The user uses extension mobility.
>> > All 36 buttons have BLF speed dials.
>> > After the user logs in to her profile, BLF works fine but after a random
>> > period ( 1hour maybe less) the leds freeze and stop working.
>> > They freeze to a state showing other users available and other not.
>> > Call list BLFs work always so on the screen, user has correct info.
>> >
>> > in 10.2.2.1 i had the same issues (among others) that is why i have
>> > upgraded.
>> >
>> > Has anyone seen that?
>> >
>> > BR
>> >
>> > Antonis
>> >
>> > ___
>> > cisco-voip mailing list
>> > cisco-voip@puck.nether.net
>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
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Re: [cisco-voip] CUIC Reports

[Anthony Holloway]

I actually like this option, as that is exactly why those 10 meta data
fields are there.  However, I also agree that reporting any summarizing
that data in CUIC is terrible.  Count on doing that outside of CUIC, like
with Excel or the like.

Also, wouldn't you already have a metric to track this?  If the menu
options lead the caller to three different CSQs, then your Calls Presented
metric equals key presses per option.

Alternatively, and not because I like it more, but because I like options,
you can break your 3 CSQs out into their own triggers and/or applications,
and use the call redirect step, then you'll report on calls presented to
your new triggers and/or applications.

On Thu, Apr 21, 2016 at 5:36 PM, James Buchanan 
wrote:

> Hello,
>
> It's not elegant, but you can use a Set Enterprise Data step with each
> menu option and set a variable with a particular text value. Then, you
> could use the Call Custom Variables report to report against these options.
>
> Not pretty, but gets the job done.
>
> Thanks,
> James
>
> On Thu, Apr 21, 2016 at 6:04 PM,  wrote:
>
>>
>>
>> I have a queue  that allows callers to press 1, 2 or 3 to direct them to
>> other queues. Is there a way to track how many times 1, 2 or 3 is pressed.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Thanks
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *Norm Nicholson*
>>
>> *Telecom Analyst*
>>
>> *City of Kitchener*
>>
>> *(519) 741-2200 x 7000 <%28519%29%20741-2200%20x%207000>*
>>
>>
>>
>>
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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>
>
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Re: [cisco-voip] 8851 BLFs with Extesnion Mobility Work for random period and then freeze

[Erick Bergquist]

Thanks Ryan.

We will try the 11.0.1 firmware on CCO and see if we run into issue.

On Thursday, April 21, 2016, Ryan Ratliff (rratliff) 
wrote:

> CSCuv80772 is where the fix for that bug went in. There looks to be a
> 10.3.1ES and the fix is also in 11.0.
>
> -Ryan
>
> On Apr 20, 2016, at 4:48 AM, Erick Bergquist  > wrote:
>
> Seeing same issue.  Bug id CSCuu62252 still shows as other.  No fixed
> in version yet.
>
> Does anyone know if there is a ES firmware?
>
> Thanks, Erick
>
>
>
>
> On Fri, May 15, 2015 at 6:37 AM, Antonis Kouloglou  > wrote:
> > Hi all,
> >
> > i have recently upgraded my 8851 console with 36 expansion module to
> 10.3.1.
> > CUCM is 9.1
> > The user uses extension mobility.
> > All 36 buttons have BLF speed dials.
> > After the user logs in to her profile, BLF works fine but after a random
> > period ( 1hour maybe less) the leds freeze and stop working.
> > They freeze to a state showing other users available and other not.
> > Call list BLFs work always so on the screen, user has correct info.
> >
> > in 10.2.2.1 i had the same issues (among others) that is why i have
> > upgraded.
> >
> > Has anyone seen that?
> >
> > BR
> >
> > Antonis
> >
> > ___
> > cisco-voip mailing list
> > cisco-voip@puck.nether.net 
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net 
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Re: [cisco-voip] CUIC Reports

[James Buchanan]

Hello,

It's not elegant, but you can use a Set Enterprise Data step with each menu
option and set a variable with a particular text value. Then, you could use
the Call Custom Variables report to report against these options.

Not pretty, but gets the job done.

Thanks,
James

On Thu, Apr 21, 2016 at 6:04 PM,  wrote:

>
>
> I have a queue  that allows callers to press 1, 2 or 3 to direct them to
> other queues. Is there a way to track how many times 1, 2 or 3 is pressed.
>
>
>
>
>
>
>
>
>
> Thanks
>
>
>
>
>
>
>
>
>
> *Norm Nicholson*
>
> *Telecom Analyst*
>
> *City of Kitchener*
>
> *(519) 741-2200 x 7000 <%28519%29%20741-2200%20x%207000>*
>
>
>
>
>
> ___
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>
>
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Re: [cisco-voip] Admin for this email address?

[Horton, Jamin]

Perfect, thank you!

Sent from my iPhone forgive any typos

On Apr 21, 2016, at 4:16 PM, "dan...@ohnesorge.me" 
> wrote:

Hi Jamin,

ja...@puck.nether.net or 
svoll.v...@gmail.com

Cheers,
Daniel

Sent from my iPhone

On 22 Apr 2016, at 08:11, Horton, Jamin 
> wrote:

Gentlemen,

Who is the Admin for this address and how can I get in touch with him/her? 
Thanks!


Jamin Horton - Collaboration Practice Manager
CCIE Collaboration #39988
Direct:  303-734-4048
Cell:  720-401-8340
Email:  jamin.hor...@oneneck.com

   


 - This email may contain confidential and privileged material 
for the sole use of the intended recipient. Any review or distribution by 
others is strictly prohibited. If you are not the intended recipient, please 
contact the sender and delete all copies.

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Re: [cisco-voip] Admin for this email address?

[Daniel Ohnesorge via cisco-voip]

Hi Jamin,

ja...@puck.nether.net or svoll.v...@gmail.com

Cheers,
Daniel

Sent from my iPhone

> On 22 Apr 2016, at 08:11, Horton, Jamin  wrote:
> 
> Gentlemen,
>  
> Who is the Admin for this address and how can I get in touch with him/her? 
> Thanks!
>  
>  
> Jamin Horton – Collaboration Practice Manager
> CCIE Collaboration #39988
> Direct:  303-734-4048
> Cell:  720-401-8340
> Email:  jamin.hor...@oneneck.com
>  
>
> 
>
>  - This email may contain confidential and privileged material 
> for the sole use of the intended recipient. Any review or distribution by 
> others is strictly prohibited. If you are not the intended recipient, please 
> contact the sender and delete all copies.
>  
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[cisco-voip] CUIC Reports

[norm.nicholson]

I have a queue  that allows callers to press 1, 2 or 3 to direct them to other 
queues. Is there a way to track how many times 1, 2 or 3 is pressed.




Thanks




Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000


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Re: [cisco-voip] 8851 BLFs with Extesnion Mobility Work for random period and then freeze

[Ryan Ratliff (rratliff)]

CSCuv80772 is where the fix for that bug went in. There looks to be a 10.3.1ES 
and the fix is also in 11.0.

-Ryan

On Apr 20, 2016, at 4:48 AM, Erick Bergquist  wrote:

Seeing same issue.  Bug id CSCuu62252 still shows as other.  No fixed
in version yet.

Does anyone know if there is a ES firmware?

Thanks, Erick




On Fri, May 15, 2015 at 6:37 AM, Antonis Kouloglou  wrote:
> Hi all,
> 
> i have recently upgraded my 8851 console with 36 expansion module to 10.3.1.
> CUCM is 9.1
> The user uses extension mobility.
> All 36 buttons have BLF speed dials.
> After the user logs in to her profile, BLF works fine but after a random
> period ( 1hour maybe less) the leds freeze and stop working.
> They freeze to a state showing other users available and other not.
> Call list BLFs work always so on the screen, user has correct info.
> 
> in 10.2.2.1 i had the same issues (among others) that is why i have
> upgraded.
> 
> Has anyone seen that?
> 
> BR
> 
> Antonis
> 
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Re: [cisco-voip] BE7K + Nexus FEX module + Port Channel ON (no LACP support)

[Lelio Fulgenzi]

Thanks Dennis, 

do you know if the essentials version of the 1000v requires vCentre? 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
le...@uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

- Original Message -

From: "Dennis Heim"  
To: "Lelio Fulgenzi" , "cisco-voip voyp list" 
 
Sent: Thursday, April 21, 2016 10:43:55 AM 
Subject: RE: [cisco-voip] BE7K + Nexus FEX module + Port Channel ON (no LACP 
support) 



Per this: 
https://kb.vmware.com/selfservice/search.do?cmd=displayKC=kc=DT_KB_1_1=2051307
 



It looks like LACP is supported with vDS, so if you are running vCenter. Other 
option could be the Nexus1000v. The essentials version of the Nexus1000v, I 
believe is free, but would require time and effort to configure/stand it up. 
That looks to be your two options, Lelio. 




From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi 
Sent: Thursday, April 21, 2016 10:34 AM 
To: cisco-voip voyp list  
Subject: [cisco-voip] BE7K + Nexus FEX module + Port Channel ON (no LACP 
support) 








Anyone running Cisco UCS 240 (BE7K) with port channel ON connected to Nexus FEX 
modules? 

Our data centre team has concerns with turning port channel ON without LACP 
negotiation. 

Our partner has said that the BE7K does not support LACP. 





--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 





519 ‐ 824 ‐ 4120 Ext 56354 
le...@uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 




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Re: [cisco-voip] BE7K + Nexus FEX module + Port Channel ON (no LACP support)

[Heim, Dennis]

Per this: 
https://kb.vmware.com/selfservice/search.do?cmd=displayKC=kc=DT_KB_1_1=2051307

It looks like LACP is supported with vDS, so if you are running vCenter. Other 
option could be the Nexus1000v. The essentials version of the Nexus1000v, I 
believe is free, but would require time and effort to configure/stand it up. 
That looks to be your two options, Lelio.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, April 21, 2016 10:34 AM
To: cisco-voip voyp list 
Subject: [cisco-voip] BE7K + Nexus FEX module + Port Channel ON (no LACP 
support)



Anyone running Cisco UCS 240 (BE7K) with port channel ON connected to Nexus FEX 
modules?

Our data centre team has concerns with turning port channel ON without LACP 
negotiation.

Our partner has said that the BE7K does not support LACP.

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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[cisco-voip] BE7K + Nexus FEX module + Port Channel ON (no LACP support)

[Lelio Fulgenzi]

Anyone running Cisco UCS 240 (BE7K) with port channel ON connected to Nexus FEX 
modules? 

Our data centre team has concerns with turning port channel ON without LACP 
negotiation. 

Our partner has said that the BE7K does not support LACP. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
le...@uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

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Re: [cisco-voip] CUCM Announcement Files Location

[Benjamin Kenneally]

Nick-

You may want to take a look at CSCua90744. Every time I have needed to
change custom announcements since 8.6, I've had to contact TAC to have them
gain root access and change the folder permissions on every subscriber.

Best regards,

Benjamin

On Thu, Apr 21, 2016 at 4:28 AM Nick via cisco-voip <
cisco-voip@puck.nether.net> wrote:

> Hi Anthony
>
> Many thanks for your replies on this subject, unfortunately I am unable to
> download the files, did you successfully downlaod a file in your testing.
>
> admin:file get tftp CustomAnn/english_united_kingdom/Custom_05001*
>
> Please wait while the system is gathering files info ...done.
> Sub-directories were not traversed.
> Number of files affected: 5
> Total size in Bytes: 337601
> Total size in Kbytes: 329.68848
> Would you like to proceed [y/n]? y
> SFTP server IP: 10.19.101.163
> SFTP server port [22]:
> User ID: nick
> Password: *
> Download directory: /
> /usr/local/platform/conf/fips.cnf (Permission denied)
> admin:
> Regards
>
> Nick
>
>
>
> On 18 April 2016 at 16:06, Anthony Holloway <
> avholloway+cisco-v...@gmail.com> wrote:
>
>> Good catch Brian.  I did limit the output to only files with "Sample" and
>> "ulaw.wav" in the filename, as I thought Nick was asking about the built-in
>> files and not custom ones he had uploaded.
>>
>> So, I decided to upload a custom announcement, and I found that the file
>> was not in that directory.  Instead, the file is renamed, and then placed
>> in the CustomAnn directory.
>>
>> Here is a screenshot of the Announcement Configuration page where I
>> uploaded a WAV file named asdf.wav as an Announcement with name "asdf" to
>> the English United States locale.
>>
>> [image: Inline image 2]
>>
>> Here I am piecing together a SQL query to find my Announcement, and
>> associated file prefix which will come in handy for the "file list"
>> command:
>>
>> admin:run sql select ca.name as announcement, cal.filename as
>> origfilename, ta.name as tftpfilenameprefix, tul.name as locale from
>> customannouncement as ca left join customannouncementlocale as cal on
>> ca.pkid = cal.fkcustomannouncement left join typeannouncements as ta on
>> ca.tkannouncements = ta.enum left join typeuserlocale as tul on
>> cal.tkuserlocale = tul.enum where ca.name = 'asdf'
>> announcement origfilename tftpfilenameprefix locale
>>   == =
>> asdf asdf.wav Custom_05001   English United States
>>
>> admin:
>>
>> Here is the "file list" command, which shows my file with the new name:
>>
>> admin:file list tftp CustomAnn/english_united_states/Custom_05001*
>> Custom_05001.alaw.wav   Custom_05001.g729.wav
>> Custom_05001.ulaw.wav   Custom_05001.wb.wav
>> Custom_05001.xml
>> dir count = 0, file count = 5
>> admin:
>>
>>
>> And here is how you download that file (or all of them rather):
>>
>> admin:file get tftp CustomAnn/english_united_states/Custom_05001*
>> Please wait while the system is gathering files info ...done.
>> Sub-directories were not traversed.
>> Number of files affected: 5
>> Total size in Bytes: 132785
>> Total size in Kbytes: 129.67285
>> Would you like to proceed [y/n]?
>>
>>
>> Alternatively, you can play it in your browser just to check it quick,
>> like this (I found the wideband one to work for me):
>>
>>
>> http://yourcucm.yourdomain.com:6970/CustomAnn/english_united_states/Custom_05001.wb.wav
>>
>>
>> On Fri, Apr 15, 2016 at 10:55 AM, Brian Meade  wrote:
>>
>>> What command did you run as Anthony's example was only looking for the
>>> example files?
>>>
>>> Make sure you're just using:
>>> file list tftp english_united_states
>>>
>>> On Fri, Apr 15, 2016 at 11:50 AM, Nick via cisco-voip <
>>> cisco-voip@puck.nether.net> wrote:
>>>
 Hi Anthony

 Thanks for the reply, the custome files i uploaded are not stored in
 this location, I can only see the files listed in your example.

 Regards

 Nick

 On 14 April 2016 at 20:46, Anthony Holloway <
 avholloway+cisco-v...@gmail.com> wrote:

> *Inspect*
>
> admin:run sql select * from typeannouncementfile where name like
> '%Sample%'
> enum ishidden namefilename
>  isuserlocale description  moniker
>   === =
>  
> =
> 28   fWelcome Greeting Sample WelcomeSample.wav t
>Welcome Greeting sample announcement ANN_FILE_WELCOME_GREET_SAMPLE
> 29   fWait In Queue SampleWaitInQueueSample.wav t
>Wait In Queue sample announcementANN_FILE_WAIT_IN_QUEUE_SAMPLE
>
> *Identify*
>
> admin:file list tftp english_united_states/*Sample*ulaw.wav
> WaitInQueueSample.ulaw.wav  WelcomeSample.ulaw.wav
> dir count = 0, file count = 2
>

Re: [cisco-voip] UCCX 10.6(1) SU1 & SU2 CAD Upgrade Warning

[Abhiram Kramadhati (akramadh)]

Updated: 
http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.6%281%29SU2

From: akramadh >
Date: Thursday, 21 April 2016 at 10:42 AM
To: Justin Steinberg >
Cc: "cisco-voip@puck.nether.net" 
>
Subject: Re: [cisco-voip] UCCX 10.6(1) SU1 & SU2 CAD Upgrade Warning

Justin,

Thank you for catching this, will get it corrected ASAP. We should be better at 
this - sorry about that.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065

From: Justin Steinberg >
Date: Thursday, 21 April 2016 at 4:55 AM
To: akramadh >
Cc: "cisco-voip@puck.nether.net" 
>
Subject: Re: [cisco-voip] UCCX 10.6(1) SU1 & SU2 CAD Upgrade Warning

Looks like the upgrade from 10.6(1)SU1 to 10.6(1)SU2 also requires a CAD 
upgrade even though the compatibility matrix again says it doesn't.

Per comparability matrix:

10.6(1)su1 CAD version is 10.6.1.1057
10.6(1)su2 CAD version is 10.6.1.1057

My lab testing:

10.6(1)su1 CAD version is 10.6.1.1057
10.6(1)su2 CAD version is 10.6.1.2011

Justin

On Fri, Oct 2, 2015 at 1:22 AM, Abhiram Kramadhati (akramadh) 
> wrote:
Closing the loop on this.

The CAD version for 10.6(1) is 10.6.1.95
The CAD version for 10.6(1)SU1 is 10.6.1.1057

The compatibility matrix for 10.6(1)SU1 has wrongly mentioned it as 10.6.1.95 
and CSCuw51442 has been filed to correct this.

As a side note, it would be best to plan for a client side upgrade for any 
server upgrade done. Please let me know if there are any questions, thank you.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Collaboration # 40065

From: Justin Steinberg >
Date: Friday, 25 September 2015 2:41 am
To: Cisco VOIP >
Subject: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

The current UCCX compatibility matrix lists CAD 10.6.1.95 for both UCCX 10.6(1) 
and 10.6(1)SU1, implying there is no CAD upgrade forced after the SU1 upgrade.

This isn't the case.   Upgrading 10.6(1) to 10.6(1)su1 does force a CAD upgrade.

Hopefully this helps someone else.

Justin

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Re: [cisco-voip] CUCM Announcement Files Location

[Nick via cisco-voip]

Hi Anthony

Many thanks for your replies on this subject, unfortunately I am unable to
download the files, did you successfully downlaod a file in your testing.

admin:file get tftp CustomAnn/english_united_kingdom/Custom_05001*
Please wait while the system is gathering files info ...done.
Sub-directories were not traversed.
Number of files affected: 5
Total size in Bytes: 337601
Total size in Kbytes: 329.68848
Would you like to proceed [y/n]? y
SFTP server IP: 10.19.101.163
SFTP server port [22]:
User ID: nick
Password: *
Download directory: /
/usr/local/platform/conf/fips.cnf (Permission denied)
admin:
Regards

Nick



On 18 April 2016 at 16:06, Anthony Holloway  wrote:

> Good catch Brian.  I did limit the output to only files with "Sample" and
> "ulaw.wav" in the filename, as I thought Nick was asking about the built-in
> files and not custom ones he had uploaded.
>
> So, I decided to upload a custom announcement, and I found that the file
> was not in that directory.  Instead, the file is renamed, and then placed
> in the CustomAnn directory.
>
> Here is a screenshot of the Announcement Configuration page where I
> uploaded a WAV file named asdf.wav as an Announcement with name "asdf" to
> the English United States locale.
>
> [image: Inline image 2]
>
> Here I am piecing together a SQL query to find my Announcement, and
> associated file prefix which will come in handy for the "file list"
> command:
>
> admin:run sql select ca.name as announcement, cal.filename as
> origfilename, ta.name as tftpfilenameprefix, tul.name as locale from
> customannouncement as ca left join customannouncementlocale as cal on
> ca.pkid = cal.fkcustomannouncement left join typeannouncements as ta on
> ca.tkannouncements = ta.enum left join typeuserlocale as tul on
> cal.tkuserlocale = tul.enum where ca.name = 'asdf'
> announcement origfilename tftpfilenameprefix locale
>   == =
> asdf asdf.wav Custom_05001   English United States
>
> admin:
>
> Here is the "file list" command, which shows my file with the new name:
>
> admin:file list tftp CustomAnn/english_united_states/Custom_05001*
> Custom_05001.alaw.wav   Custom_05001.g729.wav
> Custom_05001.ulaw.wav   Custom_05001.wb.wav
> Custom_05001.xml
> dir count = 0, file count = 5
> admin:
>
>
> And here is how you download that file (or all of them rather):
>
> admin:file get tftp CustomAnn/english_united_states/Custom_05001*
> Please wait while the system is gathering files info ...done.
> Sub-directories were not traversed.
> Number of files affected: 5
> Total size in Bytes: 132785
> Total size in Kbytes: 129.67285
> Would you like to proceed [y/n]?
>
>
> Alternatively, you can play it in your browser just to check it quick,
> like this (I found the wideband one to work for me):
>
>
> http://yourcucm.yourdomain.com:6970/CustomAnn/english_united_states/Custom_05001.wb.wav
>
>
> On Fri, Apr 15, 2016 at 10:55 AM, Brian Meade  wrote:
>
>> What command did you run as Anthony's example was only looking for the
>> example files?
>>
>> Make sure you're just using:
>> file list tftp english_united_states
>>
>> On Fri, Apr 15, 2016 at 11:50 AM, Nick via cisco-voip <
>> cisco-voip@puck.nether.net> wrote:
>>
>>> Hi Anthony
>>>
>>> Thanks for the reply, the custome files i uploaded are not stored in
>>> this location, I can only see the files listed in your example.
>>>
>>> Regards
>>>
>>> Nick
>>>
>>> On 14 April 2016 at 20:46, Anthony Holloway <
>>> avholloway+cisco-v...@gmail.com> wrote:
>>>
 *Inspect*

 admin:run sql select * from typeannouncementfile where name like
 '%Sample%'
 enum ishidden namefilename
  isuserlocale description  moniker
   === =
  
 =
 28   fWelcome Greeting Sample WelcomeSample.wav t
  Welcome Greeting sample announcement ANN_FILE_WELCOME_GREET_SAMPLE
 29   fWait In Queue SampleWaitInQueueSample.wav t
  Wait In Queue sample announcementANN_FILE_WAIT_IN_QUEUE_SAMPLE

 *Identify*

 admin:file list tftp english_united_states/*Sample*ulaw.wav
 WaitInQueueSample.ulaw.wav  WelcomeSample.ulaw.wav
 dir count = 0, file count = 2

 dir count = 0, file count = 12

 *Download*

 admin:file get tftp english_united_states/*Sample*ulaw.wav
 Please wait while the system is gathering files info ...done.
 Sub-directories were not traversed.
 Number of files affected: 2
 Total size in Bytes: 127162
 Total size in Kbytes: 124.18164
 Would you like to proceed [y/n]?


 On Thu, Apr 14, 2016 at 9:40 AM, Nick via cisco-voip <
 cisco-voip@puck.nether.net> wrote:

> Hi