[cisco-voip] SRST for UCCX CTI Route Points
Hello, Any ideas for an SRST configuration for a WAN outage that is preventing calls to a UCCX CTI Route Point? Calls to the RP are fine via the attached PRI's but calls via the WAN cannot see the route point. Michael Armstrong | Sr. Unified Communications Admin | Colorado Community College System | P:720.858.2882 | C:720.891.6010 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] SRST for UCCX CTI Route Points
I think you should be able to add translations or number expansion from extension to E.164 in your SRST config. On Wed, Apr 15, 2015 at 9:53 AM, Armstrong, Michael michael.armstr...@cccs.edu wrote: Hello, Any ideas for an SRST configuration for a WAN outage that is preventing calls to a UCCX CTI Route Point? Calls to the RP are fine via the attached PRI’s but calls via the WAN cannot see the route point. *Michael Armstrong* | Sr. Unified Communications Admin | *Colorado Community College System* | P:720.858.2882 | C:720.891.6010 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] SRST for UCCX CTI Route Points
You can make SRST configurations for calls to be sent to the DIDs of the CTI Route Points. But what would make this fail is the call from the CTI RP to the CTI Port is a Call redirect. This means a call redirect request is sent new leg is created with calling number same as the original calling number but the called number is now the CTI port and the previous call leg which reached the CTI RP via SRST is disconnected. What happens to the call redirect request? How would you reach the CTI port? that’s the question. Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Voice # 40065 From: Armstrong, Michael michael.armstr...@cccs.edumailto:michael.armstr...@cccs.edu Date: Thursday, 16 April 2015 1:53 am To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] SRST for UCCX CTI Route Points Hello, Any ideas for an SRST configuration for a WAN outage that is preventing calls to a UCCX CTI Route Point? Calls to the RP are fine via the attached PRI’s but calls via the WAN cannot see the route point. Michael Armstrong | Sr. Unified Communications Admin| Colorado Community College System | P:720.858.2882 | C:720.891.6010 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] SRST for UCCX CTI Route Points
From: akramadh akram...@cisco.commailto:akram...@cisco.com Date: Thursday, 16 April 2015 9:42 am To: Armstrong, Michael michael.armstr...@cccs.edumailto:michael.armstr...@cccs.edu, cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] SRST for UCCX CTI Route Points You can make SRST configurations for calls to be sent to the DIDs of the CTI Route Points. But what would make this fail is the call from the CTI RP to the CTI Port is a Call redirect. This means a call redirect request is sent with the redirect destination as the CTI port the UCCX has chose and then a new leg has to be created with calling number same as the original calling number but the called number is now the CTI port and the previous call leg which reached the CTI RP via SRST disconnected. What happens to the call redirect request? How would you reach the CTI port? that’s the problem Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Voice # 40065 From: Armstrong, Michael michael.armstr...@cccs.edumailto:michael.armstr...@cccs.edu Date: Thursday, 16 April 2015 1:53 am To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] SRST for UCCX CTI Route Points Hello, Any ideas for an SRST configuration for a WAN outage that is preventing calls to a UCCX CTI Route Point? Calls to the RP are fine via the attached PRI’s but calls via the WAN cannot see the route point. Michael Armstrong | Sr. Unified Communications Admin| Colorado Community College System | P:720.858.2882 | C:720.891.6010 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
