[Coworking] Re: Mail for your members

[matt]

Hey Gretchen,

I built an app for our cowork space - it sends a notification to them with 
the date that it came in and any identifiers. It records all the post 
received to their account so we can easily look something up if they have 
suggested something fishy about it... 

1) we check it in on the app
2) they get the notification to pick it up
3) we pigeon hole it.

I was thinking about making it available for other cowork spaces to use. 
Would be interesting to get your thoughts on it if it would help you too! I 
am also looking at building in a mail forwarding offering, where they can 
select any pieces of mail they would like forwarded or something. Not sure 
yet!

On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote:
>
> Hi everyone. If you accept mail for your members what is your process for 
> letting them know they have mail, how do you keep the mail and do you have 
> a log to show when they were notified and when they picked up mail? I am 
> having an issue with a member saying they received a notification email 
> from us that they had mail but then coming in and it not being in their 
> folder. We have a log through COBOT of all emails sent to members and do 
> not show that an email was sent to them. Just curious what your process is 
> for mail pick up and notification. Thanks!
>

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[Coworking] Re: Mail for your members

[AdventureUwe]

Dear Gretchen, 
I guess it depends a lot on your culture and also the size of your space! I 
our case we are a small space and we have a very open culture. When mail 
comes in we usually post a photo of the mail in our group channel. Our 
members adapted this behaviour and do the same when mail arrives and the 
team is not present.

All the best to you! 
Uwe  

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[Coworking] Re: Mail for your members

[Jeannine van der Linden]

I am curious if anyone is using Spheremail for this and what input they 
have about it.

We notify people either via Whatsapp or email, their choice.

About once a quarter we send people whose mail has been hanging around, a 
reminder to come get mail within two weeks and if they do not we charge 
them for archiving.  This charge amounts to like nothing but for some 
reason it does get the people who have not, to show up.


On Wednesday, June 13, 2018 at 12:08:43 AM UTC+2, Gretchen Bilbro wrote:
>
> Hi everyone. If you accept mail for your members what is your process for 
> letting them know they have mail, how do you keep the mail and do you have 
> a log to show when they were notified and when they picked up mail? I am 
> having an issue with a member saying they received a notification email 
> from us that they had mail but then coming in and it not being in their 
> folder. We have a log through COBOT of all emails sent to members and do 
> not show that an email was sent to them. Just curious what your process is 
> for mail pick up and notification. Thanks!
>

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[Coworking] Re: Mail for your members

[Barbara Sprenger]

Hi all. We're starting to work with Spheremail. The scanning feature that 
Alex is asking for -- you take a picture, it posts directly to the member's 
account -- is supposed to be ready shortly. At the moment, it's pretty 
quick. You start typing the member's name or mailbox, and it autofills. 
Then you start typing who it's from, and that autofills. On to the next. 
The member can then click whether to toss, scan, hold, etc. I also just 
tried out the remote notarization service through them, and it worked 
really well. And we've set up VoIP phones through it, too, but only to test 
so far. Pricing is really good on that.

On Tuesday, June 12, 2018 at 3:08:43 PM UTC-7, Gretchen Bilbro wrote:
>
> Hi everyone. If you accept mail for your members what is your process for 
> letting them know they have mail, how do you keep the mail and do you have 
> a log to show when they were notified and when they picked up mail? I am 
> having an issue with a member saying they received a notification email 
> from us that they had mail but then coming in and it not being in their 
> folder. We have a log through COBOT of all emails sent to members and do 
> not show that an email was sent to them. Just curious what your process is 
> for mail pick up and notification. Thanks!
>

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[Coworking] Re: Mail for your members

[sprtspheremail]

Hi Gretchen,

There are two ways to notify your customers either via web or a mobile 
device. Notifying members via the web can be very fast because you are able 
to enter all incoming mail in bulk, You'd also keep paper trail and history 
of all mail times, as Barbara explained (thank you Barbara) a member can 
request different actions, scan, forward, shred etc. You're able to control 
what actions to enable or disable for your members. 
Our mobile app, is fairly new, still in beta, it works on most mobile 
devices including pads but with iPhone 8 specifically there are a few 
defects are being worked on due to the device itself.

Our per-member notification portal is now being used by large spaces, to 
name a few; StartHub Miami, Firm VO and Intelligent Offices.


*Hasan Mirjan*

*SphereMail 
*
 
1619 4th Street, Santa Rosa, CA 95404
O: (888) 818-6477 x301
M:(310) 622-3687 - M:(415) 316-4423


*PATENT PENDING U.S. 62672753*





On Wednesday, June 20, 2018 at 5:58:15 PM UTC-7, Barbara Sprenger wrote:
>
> Hi all. We're starting to work with Spheremail. The scanning feature that 
> Alex is asking for -- you take a picture, it posts directly to the member's 
> account -- is supposed to be ready shortly. At the moment, it's pretty 
> quick. You start typing the member's name or mailbox, and it autofills. 
> Then you start typing who it's from, and that autofills. On to the next. 
> The member can then click whether to toss, scan, hold, etc. I also just 
> tried out the remote notarization service through them, and it worked 
> really well. And we've set up VoIP phones through it, too, but only to test 
> so far. Pricing is really good on that.
>
> On Tuesday, June 12, 2018 at 3:08:43 PM UTC-7, Gretchen Bilbro wrote:
>>
>> Hi everyone. If you accept mail for your members what is your process for 
>> letting them know they have mail, how do you keep the mail and do you have 
>> a log to show when they were notified and when they picked up mail? I am 
>> having an issue with a member saying they received a notification email 
>> from us that they had mail but then coming in and it not being in their 
>> folder. We have a log through COBOT of all emails sent to members and do 
>> not show that an email was sent to them. Just curious what your process is 
>> for mail pick up and notification. Thanks!
>>
>

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[Coworking] Re: Mail for your members

[Adrian Palacios]

Hi Gretchen and all!

We took a similar approach to what Alex is describing when building the 
deliveries module for Nexudus. The biggest challenge was, as Alex said, the 
OCR bit. This involved several trips to a recycling point to try to find as 
many delivery labels of different layouts as possible, to build the 
training data for the module. Fun day! :)

This is how we approached it:

1. You use the app to take a picture of the delivery note, make it as clear 
as possible (rotate, crop and sharpen) and create the delivery record in 
the system.


2. This is then converted to text (OCR) and matched against your member 
database. In the back-end you can see which labels we managed to match and 
which ones we didn't. You can choose a member at that point as you go 
through the list. You don't do any of this on the phone itself as we found 
it was easier and faster to do in a computer and ensures you can scan a 
large volume of labels quickly and worry about the matching process later. 


3. Once we have figured out who the delivery is for or if you have selected 
a member, we send them an email notification (which you can also connect to 
slack, zapier and usual suspects...). This also includes the picture of the 
label.




4. Lastly, members can see all their deliveries from their account page. We 
show status, whether they need to sign the delivery, who collected it where 
in the build it is and the actual label again, in case they missed the 
notification. This page also suggests members to use specific delivery 
details, based on what we have in the database for them, so the automatic 
matching process has the highest chance of finding them.




This is actually a free module so, if you didn't want to use Nexudus for 
anything other than this, you could give it a go at no cost.


Happy to help anyone who is looking at building something like this. It was 
a fun little project for us!


On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote:
>
> Hi everyone. If you accept mail for your members what is your process for 
> letting them know they have mail, how do you keep the mail and do you have 
> a log to show when they were notified and when they picked up mail? I am 
> having an issue with a member saying they received a notification email 
> from us that they had mail but then coming in and it not being in their 
> folder. We have a log through COBOT of all emails sent to members and do 
> not show that an email was sent to them. Just curious what your process is 
> for mail pick up and notification. Thanks!
>

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Re: [Coworking] Re: Mail for your members

[Joshua Webb]

I would be interested in it Matt. Especially if it could possibly integrate
with our management system OfficeR&D

*J**oshua Webb*

*Chief Growth Antagonist*jos...@growthli.com   *844-455-GROW <18444554769> *
*(**4769)*   *Growthli.com* 


On Sun, Jun 17, 2018 at 2:08 PM,  wrote:

> Hey Gretchen,
>
> I built an app for our cowork space - it sends a notification to them with
> the date that it came in and any identifiers. It records all the post
> received to their account so we can easily look something up if they have
> suggested something fishy about it...
>
> 1) we check it in on the app
> 2) they get the notification to pick it up
> 3) we pigeon hole it.
>
> I was thinking about making it available for other cowork spaces to use.
> Would be interesting to get your thoughts on it if it would help you too! I
> am also looking at building in a mail forwarding offering, where they can
> select any pieces of mail they would like forwarded or something. Not sure
> yet!
>
> On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote:
>>
>> Hi everyone. If you accept mail for your members what is your process for
>> letting them know they have mail, how do you keep the mail and do you have
>> a log to show when they were notified and when they picked up mail? I am
>> having an issue with a member saying they received a notification email
>> from us that they had mail but then coming in and it not being in their
>> folder. We have a log through COBOT of all emails sent to members and do
>> not show that an email was sent to them. Just curious what your process is
>> for mail pick up and notification. Thanks!
>>
> --
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> To unsubscribe from this group and stop receiving emails from it, send an
> email to coworking+unsubscr...@googlegroups.com.
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>

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Re: [Coworking] Re: Mail for your members

[matt]

Hey Josh,

For sure i'll ping you an email! you can have a look and see if it's any 
use to you :) 

It could integrate into OfficeRnD via Zapier - we also use OfficeRnD but 
haven't found a need to integrate it just yet. Are you thinking for billing 
purposes or just adding the customer data?

Uwe - thats cool I like that idea too! 

On Sunday, June 17, 2018 at 11:24:19 PM UTC+1, Joshua Webb wrote:
>
> I would be interested in it Matt. Especially if it could possibly 
> integrate with our management system OfficeR&D
>
> *J**oshua Webb*
>
> *Chief Growth Antagonist*jos...@growthli.com
> *844-455-GROW **(**4769)*   *Growthli.com*  
>
>
> On Sun, Jun 17, 2018 at 2:08 PM, > 
> wrote:
>
>> Hey Gretchen,
>>
>> I built an app for our cowork space - it sends a notification to them 
>> with the date that it came in and any identifiers. It records all the post 
>> received to their account so we can easily look something up if they have 
>> suggested something fishy about it... 
>>
>> 1) we check it in on the app
>> 2) they get the notification to pick it up
>> 3) we pigeon hole it.
>>
>> I was thinking about making it available for other cowork spaces to use. 
>> Would be interesting to get your thoughts on it if it would help you too! I 
>> am also looking at building in a mail forwarding offering, where they can 
>> select any pieces of mail they would like forwarded or something. Not sure 
>> yet!
>>
>> On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote:
>>>
>>> Hi everyone. If you accept mail for your members what is your process 
>>> for letting them know they have mail, how do you keep the mail and do you 
>>> have a log to show when they were notified and when they picked up mail? I 
>>> am having an issue with a member saying they received a notification email 
>>> from us that they had mail but then coming in and it not being in their 
>>> folder. We have a log through COBOT of all emails sent to members and do 
>>> not show that an email was sent to them. Just curious what your process is 
>>> for mail pick up and notification. Thanks!
>>>
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Coworking" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to coworking+...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
>
>

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Re: [Coworking] Re: Mail for your members

[Joshua Webb]

Customer data so no rekeying but also to have some record inside Officernd
about each notification so it can be seen there instead of just in the app.

Billing would be a good idea for excessive mail handling or forwarding but
not a deal breaker.

My email is jos...@growthli.com

Joshua Webb

Founder at Growthli

844-455-GROW (4769)
Https://Growthli.com

© Growthli | A Place To Learn, Grow, & Office™


On Mon, Jun 18, 2018, 8:59 AM  wrote:

> Hey Josh,
>
> For sure i'll ping you an email! you can have a look and see if it's any
> use to you :)
>
> It could integrate into OfficeRnD via Zapier - we also use OfficeRnD but
> haven't found a need to integrate it just yet. Are you thinking for billing
> purposes or just adding the customer data?
>
> Uwe - thats cool I like that idea too!
>
> On Sunday, June 17, 2018 at 11:24:19 PM UTC+1, Joshua Webb wrote:
>>
>> I would be interested in it Matt. Especially if it could possibly
>> integrate with our management system OfficeR&D
>>
>> *J**oshua Webb*
>>
>> *Chief Growth Antagonist*jos...@growthli.com   *844-455-GROW **(**4769)*
>>  *Growthli.com* 
>>
>>
>> On Sun, Jun 17, 2018 at 2:08 PM,  wrote:
>>
>>> Hey Gretchen,
>>>
>>> I built an app for our cowork space - it sends a notification to them
>>> with the date that it came in and any identifiers. It records all the post
>>> received to their account so we can easily look something up if they have
>>> suggested something fishy about it...
>>>
>>> 1) we check it in on the app
>>> 2) they get the notification to pick it up
>>> 3) we pigeon hole it.
>>>
>>> I was thinking about making it available for other cowork spaces to use.
>>> Would be interesting to get your thoughts on it if it would help you too! I
>>> am also looking at building in a mail forwarding offering, where they can
>>> select any pieces of mail they would like forwarded or something. Not sure
>>> yet!
>>>
>>> On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote:

 Hi everyone. If you accept mail for your members what is your process
 for letting them know they have mail, how do you keep the mail and do you
 have a log to show when they were notified and when they picked up mail? I
 am having an issue with a member saying they received a notification email
 from us that they had mail but then coming in and it not being in their
 folder. We have a log through COBOT of all emails sent to members and do
 not show that an email was sent to them. Just curious what your process is
 for mail pick up and notification. Thanks!

>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "Coworking" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to coworking+...@googlegroups.com.
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>> --
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Re: [Coworking] Re: Mail for your members

[Alex Hillman]

I'm also very interested in an app that helps us notify/remind our members
when they get mail. Our biggest problem is people not knowing (or knowing
and then forgetting) that they have mail or packages to pick up.

I've tried the other mailroom management apps for coworking spaces and
apartment buildings and they're either buggy, expensive, or both!

My "dream" app would be very simple:

1 - take a photo of the label and OCR the name/address.
2 - attempt to match the name to a name on our membership roster.
3 - if it's a direct match, fire off an email with the photo attached. If
there are multiple potential matches, let us pick the correct one and fire
off the same kind of notice.

Special bonus if there's a way for us to go back and tag items that haven't
been picked up yet to send a reminder of some sort.

OCR is the hardest part of the whole stack, so I'd be okay with manual
entry if it's fast (minimal number of taps/clicks/steps to find *and*
notify).

IMO the person who builds this as an app and integrates it with multiple
coworking platforms is going to make a ton of money, this is a very painful
problem for a lot of spaces.
--
*The #1 mistake in community building is doing it by yourself.*
Better Coworkers: http://indyhall.org
Weekly Coworking Tips: http://coworkingweekly.com
My Audiobook: https://theindyhallway.com/ten


On Mon, Jun 18, 2018 at 11:47 AM Joshua Webb  wrote:

> Customer data so no rekeying but also to have some record inside Officernd
> about each notification so it can be seen there instead of just in the app.
>
> Billing would be a good idea for excessive mail handling or forwarding but
> not a deal breaker.
>
> My email is jos...@growthli.com
>
> Joshua Webb
>
> Founder at Growthli
>
> 844-455-GROW (4769)
> Https://Growthli.com
>
> © Growthli | A Place To Learn, Grow, & Office™
>
>
> On Mon, Jun 18, 2018, 8:59 AM  wrote:
>
>> Hey Josh,
>>
>> For sure i'll ping you an email! you can have a look and see if it's any
>> use to you :)
>>
>> It could integrate into OfficeRnD via Zapier - we also use OfficeRnD but
>> haven't found a need to integrate it just yet. Are you thinking for billing
>> purposes or just adding the customer data?
>>
>> Uwe - thats cool I like that idea too!
>>
>> On Sunday, June 17, 2018 at 11:24:19 PM UTC+1, Joshua Webb wrote:
>>>
>>> I would be interested in it Matt. Especially if it could possibly
>>> integrate with our management system OfficeR&D
>>>
>>> *J**oshua Webb*
>>>
>>> *Chief Growth Antagonist*jos...@growthli.com   *844-455-GROW **(**4769)*
>>>  *Growthli.com* 
>>>
>>>
>>> On Sun, Jun 17, 2018 at 2:08 PM,  wrote:
>>>
 Hey Gretchen,

 I built an app for our cowork space - it sends a notification to them
 with the date that it came in and any identifiers. It records all the post
 received to their account so we can easily look something up if they have
 suggested something fishy about it...

 1) we check it in on the app
 2) they get the notification to pick it up
 3) we pigeon hole it.

 I was thinking about making it available for other cowork spaces to
 use. Would be interesting to get your thoughts on it if it would help you
 too! I am also looking at building in a mail forwarding offering, where
 they can select any pieces of mail they would like forwarded or something.
 Not sure yet!

 On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote:
>
> Hi everyone. If you accept mail for your members what is your process
> for letting them know they have mail, how do you keep the mail and do you
> have a log to show when they were notified and when they picked up mail? I
> am having an issue with a member saying they received a notification email
> from us that they had mail but then coming in and it not being in their
> folder. We have a log through COBOT of all emails sent to members and do
> not show that an email was sent to them. Just curious what your process is
> for mail pick up and notification. Thanks!
>
 --
 You received this message because you are subscribed to the Google
 Groups "Coworking" group.
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 For more options, visit https://groups.google.com/d/optout.

>>>
>>> --
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>>
> --
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Re: [Coworking] Re: Mail for your members

[Jerome Chang]

FYI, from my experience, there’s a psychology of the customers that can tip the 
scale for the business decision on how to manage mail. Issue:
- If you provide mail notification to presumably everyone, you open the 
door to committing to process 100% of the mail to 100% of your members.
- If you have members pay more to get notified, then you limit the 
amount of work to process mail, outside of just sorting it (my recommendation).

That said, how many or what % would pay to be notified? We’ve learned from 
managing literally 100’s of mail recipients at a time, that it’s faster and 
simpler for us to manually notify people thru email: 
“You’ve received mail from
ABC
XYZ
Etc.”
Done. No other tech required.
Why? There’s really only a handful (anecdotally ~10%) of our members who get 
mail regularly enough or urgently enough to require weekly, let alone daily, 
notifications.

JEROME CHANG
talk to us: (323) 330-9505
chat w/ us: http://www.BLANKSPACES.com/chat

WEST: Santa Monica | 1450 2nd St (@Broadway)
CENTRAL: Culver City | 9415 Culver Blvd  (@Main St)
EAST: DTLA | 529 S. Broadway, Ste 400 (@Pershing Sq)
NORTH: Pasadena | 680 E. Colorado, Ste 180 (b/w Lake and Los Robles)
SOUTH: Long Beach | 309 Pine Ave (@Broadway) - opening summer 2018

> On Jun 19, 2018, at 9:31 AM, Alex Hillman  
> wrote:
> 
> I'm also very interested in an app that helps us notify/remind our members 
> when they get mail. Our biggest problem is people not knowing (or knowing and 
> then forgetting) that they have mail or packages to pick up. 
> 
> I've tried the other mailroom management apps for coworking spaces and 
> apartment buildings and they're either buggy, expensive, or both!
> 
> My "dream" app would be very simple:
> 
> 1 - take a photo of the label and OCR the name/address. 
> 2 - attempt to match the name to a name on our membership roster. 
> 3 - if it's a direct match, fire off an email with the photo attached. If 
> there are multiple potential matches, let us pick the correct one and fire 
> off the same kind of notice. 
> 
> Special bonus if there's a way for us to go back and tag items that haven't 
> been picked up yet to send a reminder of some sort. 
> 
> OCR is the hardest part of the whole stack, so I'd be okay with manual entry 
> if it's fast (minimal number of taps/clicks/steps to find and notify).
> 
> IMO the person who builds this as an app and integrates it with multiple 
> coworking platforms is going to make a ton of money, this is a very painful 
> problem for a lot of spaces.  
> --
> The #1 mistake in community building is doing it by yourself.
> Better Coworkers: http://indyhall.org
> Weekly Coworking Tips: http://coworkingweekly.com
> My Audiobook: https://theindyhallway.com/ten
> 
> 
>> On Mon, Jun 18, 2018 at 11:47 AM Joshua Webb  wrote:
>> Customer data so no rekeying but also to have some record inside Officernd 
>> about each notification so it can be seen there instead of just in the app. 
>> 
>> Billing would be a good idea for excessive mail handling or forwarding but 
>> not a deal breaker.
>> 
>> My email is jos...@growthli.com
>> 
>> Joshua Webb
>> 
>> Founder at Growthli
>> 
>> 844-455-GROW (4769)
>> Https://Growthli.com 
>> 
>> © Growthli | A Place To Learn, Grow, & Office™
>>  
>> 
>>> On Mon, Jun 18, 2018, 8:59 AM  wrote:
>>> Hey Josh,
>>> 
>>> For sure i'll ping you an email! you can have a look and see if it's any 
>>> use to you :) 
>>> 
>>> It could integrate into OfficeRnD via Zapier - we also use OfficeRnD but 
>>> haven't found a need to integrate it just yet. Are you thinking for billing 
>>> purposes or just adding the customer data?
>>> 
>>> Uwe - thats cool I like that idea too! 
>>> 
 On Sunday, June 17, 2018 at 11:24:19 PM UTC+1, Joshua Webb wrote:
 I would be interested in it Matt. Especially if it could possibly 
 integrate with our management system OfficeR&D
 
 Joshua Webb
 Chief Growth Antagonist
 jos...@growthli.com   844-455-GROW (4769)   Growthli.com 
 
 
> On Sun, Jun 17, 2018 at 2:08 PM,  wrote:
> Hey Gretchen,
> 
> I built an app for our cowork space - it sends a notification to them 
> with the date that it came in and any identifiers. It records all the 
> post received to their account so we can easily look something up if they 
> have suggested something fishy about it... 
> 
> 1) we check it in on the app
> 2) they get the notification to pick it up
> 3) we pigeon hole it.
> 
> I was thinking about making it available for other cowork spaces to use. 
> Would be interesting to get your thoughts on it if it would help you too! 
> I am also looking at building in a mail forwarding offering, where they 
> can select any pieces of mail they would like forwarded or something. Not 
> sure yet!
> 
>> On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote:
>> Hi everyone. If you accept mail for your mem

Re: [Coworking] Re: Mail for your members

[Brian Burgett]

Good info guys.

What do you think about a *paid* service that will include texting a
picture of only first class mail and packages? Most people will be looking
for checks and important documents.

I will have everyone's name in my phone in alphabetical order anyway.

How much time could that take? ...(He says cringing.)


Thanks!

Brian Burgett


On Tue, Jun 19, 2018 at 1:15 PM, Jerome Chang 
wrote:

> FYI, from my experience, there’s a psychology of the customers that can
> tip the scale for the business decision on how to manage mail. Issue:
> - If you provide mail notification to presumably everyone, you open the
> door to committing to process 100% of the mail to 100% of your members.
> - If you have members pay more to get notified, then you limit the amount
> of work to process mail, outside of just sorting it (my recommendation).
>
> That said, how many or what % would pay to be notified? We’ve learned from
> managing literally 100’s of mail recipients at a time, that it’s faster and
> simpler for us to manually notify people thru email:
> “You’ve received mail from
> ABC
> XYZ
> Etc.”
> Done. No other tech required.
> Why? There’s really only a handful (anecdotally ~10%) of our members who
> get mail regularly enough or urgently enough to require weekly, let alone
> daily, notifications.
>
> *JEROME CHANG*
>
> *talk to us: (323) 330-9505chat w/ us: http://www.BLANKSPACES.com/chat
> WEST: Santa Monica | 1450 2nd
> St (@Broadway)CENTRAL: Culver City | 9415 Culver Blvd
> 
>  (@Main St)EAST: DTLA | 529 S. Broadway, Ste 400
> 
>  (@Pershing
> Sq)NORTH: Pasadena | 680 E. Colorado, Ste 180
> 
> (b/w Lake and Los Robles)SOUTH: Long Beach | 309 Pine Ave (@Broadway) -
> opening summer 2018*
>
> On Jun 19, 2018, at 9:31 AM, Alex Hillman 
> wrote:
>
> I'm also very interested in an app that helps us notify/remind our members
> when they get mail. Our biggest problem is people not knowing (or knowing
> and then forgetting) that they have mail or packages to pick up.
>
> I've tried the other mailroom management apps for coworking spaces and
> apartment buildings and they're either buggy, expensive, or both!
>
> My "dream" app would be very simple:
>
> 1 - take a photo of the label and OCR the name/address.
> 2 - attempt to match the name to a name on our membership roster.
> 3 - if it's a direct match, fire off an email with the photo attached. If
> there are multiple potential matches, let us pick the correct one and fire
> off the same kind of notice.
>
> Special bonus if there's a way for us to go back and tag items that
> haven't been picked up yet to send a reminder of some sort.
>
> OCR is the hardest part of the whole stack, so I'd be okay with manual
> entry if it's fast (minimal number of taps/clicks/steps to find *and*
> notify).
>
> IMO the person who builds this as an app and integrates it with multiple
> coworking platforms is going to make a ton of money, this is a very painful
> problem for a lot of spaces.
> --
> *The #1 mistake in community building is doing it by yourself.*
> Better Coworkers: http://indyhall.org
> Weekly Coworking Tips: http://coworkingweekly.com
> My Audiobook: https://theindyhallway.com/ten
>
>
> On Mon, Jun 18, 2018 at 11:47 AM Joshua Webb  wrote:
>
>> Customer data so no rekeying but also to have some record inside
>> Officernd about each notification so it can be seen there instead of just
>> in the app.
>>
>> Billing would be a good idea for excessive mail handling or forwarding
>> but not a deal breaker.
>>
>> My email is jos...@growthli.com
>>
>> Joshua Webb
>>
>> Founder at Growthli
>>
>> 844-455-GROW (4769)
>> Https://Growthli.com
>>
>> © Growthli |
>> 
>> A Place To Learn, Grow, & Office™
>>
>>
>> On Mon, Jun 18, 2018, 8:59 AM  wrote:
>>
>>> Hey Josh,
>>>
>>> For sure i'll ping you an email! you can have a look and see if it's any
>>> use to you :)
>>>
>>> It could integrate into OfficeRnD via Zapier - we also use OfficeRnD but
>>> haven't found a need to integrate it just yet. Are you thinking for billing
>>> purposes or just adding the customer data?
>>>
>>> Uwe - thats cool I like that idea too!
>>>
>>> On Sunday, June 17, 2018 at 11:24:19 PM UTC+1, Joshua Webb wrote:

 I would be interested in it Matt. Especially if it could possibly
 integrate with our management system OfficeR&D

 *J**oshua Webb*

 *Chief Growth Antagonist*jos...@growthli.com   *844-455-GROW **(*
 *4769)*   *Growthli.com* 


 On Sun, Jun 17, 2018 at 2:08 PM,  wrote:

> Hey Gretchen,
>
> I built an app for our cowork space - it sends a not

Re: [Coworking] Re: Mail for your members

[Glen Ferguson]

I'd definitely be interested too. The system we're using now is ok, but I'm
always trying to improve things.

I've been using a direct message in Slack, and providing the name from the
return address is enough for most folks. People know who their clients are,
and an envelope from "payment processing center" is a dead giveaway that
they've just been paid. Those envelopes don't hang around very long. The
only time I've wished for a photo/OCR solution is trying to enter the
tracking numbers from UPS (easy) and FedEx (hate those things, the font is
like 8pt).


*Glen Ferguson*
Phone: 301-732-5165
Email: g...@coworkfrederick.com
Website: https://www.coworkfrederick.com
Address: 122 E Patrick St, Frederick, MD 21701


On Tue, Jun 19, 2018 at 2:47 PM, Brian Burgett 
wrote:

> Good info guys.
>
> What do you think about a *paid* service that will include texting a
> picture of only first class mail and packages? Most people will be looking
> for checks and important documents.
>
> I will have everyone's name in my phone in alphabetical order anyway.
>
> How much time could that take? ...(He says cringing.)
>
>
> Thanks!
>
> Brian Burgett
>
>
> On Tue, Jun 19, 2018 at 1:15 PM, Jerome Chang 
> wrote:
>
>> FYI, from my experience, there’s a psychology of the customers that can
>> tip the scale for the business decision on how to manage mail. Issue:
>> - If you provide mail notification to presumably everyone, you open the
>> door to committing to process 100% of the mail to 100% of your members.
>> - If you have members pay more to get notified, then you limit the amount
>> of work to process mail, outside of just sorting it (my recommendation).
>>
>> That said, how many or what % would pay to be notified? We’ve learned
>> from managing literally 100’s of mail recipients at a time, that it’s
>> faster and simpler for us to manually notify people thru email:
>> “You’ve received mail from
>> ABC
>> XYZ
>> Etc.”
>> Done. No other tech required.
>> Why? There’s really only a handful (anecdotally ~10%) of our members who
>> get mail regularly enough or urgently enough to require weekly, let alone
>> daily, notifications.
>>
>> *JEROME CHANG*
>>
>> *talk to us: (323) 330-9505chat w/ us: http://www.BLANKSPACES.com/chat
>> WEST: Santa Monica | 1450 2nd
>> St (@Broadway)CENTRAL: Culver City | 9415 Culver Blvd
>> 
>>  (@Main St)EAST: DTLA | 529 S. Broadway, Ste 400
>> 
>>  (@Pershing
>> Sq)NORTH: Pasadena | 680 E. Colorado, Ste 180
>> 
>> (b/w Lake and Los Robles)SOUTH: Long Beach | 309 Pine Ave (@Broadway) -
>> opening summer 2018*
>>
>> On Jun 19, 2018, at 9:31 AM, Alex Hillman 
>> wrote:
>>
>> I'm also very interested in an app that helps us notify/remind our
>> members when they get mail. Our biggest problem is people not knowing (or
>> knowing and then forgetting) that they have mail or packages to pick up.
>>
>> I've tried the other mailroom management apps for coworking spaces and
>> apartment buildings and they're either buggy, expensive, or both!
>>
>> My "dream" app would be very simple:
>>
>> 1 - take a photo of the label and OCR the name/address.
>> 2 - attempt to match the name to a name on our membership roster.
>> 3 - if it's a direct match, fire off an email with the photo attached. If
>> there are multiple potential matches, let us pick the correct one and fire
>> off the same kind of notice.
>>
>> Special bonus if there's a way for us to go back and tag items that
>> haven't been picked up yet to send a reminder of some sort.
>>
>> OCR is the hardest part of the whole stack, so I'd be okay with manual
>> entry if it's fast (minimal number of taps/clicks/steps to find *and*
>> notify).
>>
>> IMO the person who builds this as an app and integrates it with multiple
>> coworking platforms is going to make a ton of money, this is a very painful
>> problem for a lot of spaces.
>> --
>> *The #1 mistake in community building is doing it by yourself.*
>> Better Coworkers: http://indyhall.org
>> Weekly Coworking Tips: http://coworkingweekly.com
>> My Audiobook: https://theindyhallway.com/ten
>>
>>
>> On Mon, Jun 18, 2018 at 11:47 AM Joshua Webb  wrote:
>>
>>> Customer data so no rekeying but also to have some record inside
>>> Officernd about each notification so it can be seen there instead of just
>>> in the app.
>>>
>>> Billing would be a good idea for excessive mail handling or forwarding
>>> but not a deal breaker.
>>>
>>> My email is jos...@growthli.com
>>>
>>> Joshua Webb
>>>
>>> Founder at Growthli
>>>
>>> 844-455-GROW (4769)
>>> Https://Growthli.com
>>>
>>> © Growthli |
>>> 
>>> A Place To Learn, Grow,

Re: [Coworking] Re: Mail for your members

[Joshua Webb]

Does this integrate with OfficeRnD.com ?

Joshua Webb

Founder at Growthli

844-455-GROW (4769)
Https://Growthli.com

© Growthli | A Place To Learn, Grow, & Office™

ATTENTION: The contents of this e-mail message and any attachments are
confidential and are intended solely for addressee. The information may
also be legally privileged. This transmission is sent in trust, for the
sole purpose of delivery to the intended recipient. If you have received
this transmission in error, any use, reproduction or dissemination of this
transmission is strictly prohibited. If you are not the intended recipient,
please immediately notify the sender by reply e-mail or phone and delete
this message and its attachments, if any.

On Thu, Jun 21, 2018, 9:33 AM  wrote:

> Hi Gretchen,
>
> There are two ways to notify your customers either via web or a mobile
> device. Notifying members via the web can be very fast because you are able
> to enter all incoming mail in bulk, You'd also keep paper trail and history
> of all mail times, as Barbara explained (thank you Barbara) a member can
> request different actions, scan, forward, shred etc. You're able to control
> what actions to enable or disable for your members.
> Our mobile app, is fairly new, still in beta, it works on most mobile
> devices including pads but with iPhone 8 specifically there are a few
> defects are being worked on due to the device itself.
>
> Our per-member notification portal is now being used by large spaces, to
> name a few; StartHub Miami, Firm VO and Intelligent Offices.
>
>
> *Hasan Mirjan*
>
> *SphereMail
> *
> 1619 4th Street, Santa Rosa, CA 95404
> O: (888) 818-6477 x301
> M:(310) 622-3687 - M:(415) 316-4423
>
>
> *PATENT PENDING U.S. 62672753*
>
>
>
>
>
> On Wednesday, June 20, 2018 at 5:58:15 PM UTC-7, Barbara Sprenger wrote:
>>
>> Hi all. We're starting to work with Spheremail. The scanning feature that
>> Alex is asking for -- you take a picture, it posts directly to the member's
>> account -- is supposed to be ready shortly. At the moment, it's pretty
>> quick. You start typing the member's name or mailbox, and it autofills.
>> Then you start typing who it's from, and that autofills. On to the next.
>> The member can then click whether to toss, scan, hold, etc. I also just
>> tried out the remote notarization service through them, and it worked
>> really well. And we've set up VoIP phones through it, too, but only to test
>> so far. Pricing is really good on that.
>>
>> On Tuesday, June 12, 2018 at 3:08:43 PM UTC-7, Gretchen Bilbro wrote:
>>>
>>> Hi everyone. If you accept mail for your members what is your process
>>> for letting them know they have mail, how do you keep the mail and do you
>>> have a log to show when they were notified and when they picked up mail? I
>>> am having an issue with a member saying they received a notification email
>>> from us that they had mail but then coming in and it not being in their
>>> folder. We have a log through COBOT of all emails sent to members and do
>>> not show that an email was sent to them. Just curious what your process is
>>> for mail pick up and notification. Thanks!
>>>
>> --
> You received this message because you are subscribed to the Google Groups
> "Coworking" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to coworking+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>

-- 
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Re: [Coworking] Re: Mail for your members

[sprtspheremail]

Hi Joshua,

It does not at this time.

*Hasan Mirjan*

*SphereMail 
*
 
1619 4th Street, Santa Rosa, CA 95404
O: (888) 818-6477 x301


*PATENT PENDING U.S. 62672753*


On Thursday, June 21, 2018 at 7:19:21 PM UTC-7, Joshua Webb wrote:
>
> Does this integrate with OfficeRnD.com ?
>
> Joshua Webb
>
> Founder at Growthli
>
> 844-455-GROW (4769)
> Https://Growthli.com 
>
> © Growthli | A Place To Learn, Grow, & Office™
>  
> ATTENTION: The contents of this e-mail message and any attachments are 
> confidential and are intended solely for addressee. The information may 
> also be legally privileged. This transmission is sent in trust, for the 
> sole purpose of delivery to the intended recipient. If you have received 
> this transmission in error, any use, reproduction or dissemination of this 
> transmission is strictly prohibited. If you are not the intended recipient, 
> please immediately notify the sender by reply e-mail or phone and delete 
> this message and its attachments, if any.
>
> On Thu, Jun 21, 2018, 9:33 AM > wrote:
>
>> Hi Gretchen,
>>
>> There are two ways to notify your customers either via web or a mobile 
>> device. Notifying members via the web can be very fast because you are able 
>> to enter all incoming mail in bulk, You'd also keep paper trail and history 
>> of all mail times, as Barbara explained (thank you Barbara) a member can 
>> request different actions, scan, forward, shred etc. You're able to control 
>> what actions to enable or disable for your members. 
>> Our mobile app, is fairly new, still in beta, it works on most mobile 
>> devices including pads but with iPhone 8 specifically there are a few 
>> defects are being worked on due to the device itself.
>>
>> Our per-member notification portal is now being used by large spaces, to 
>> name a few; StartHub Miami, Firm VO and Intelligent Offices.
>>
>>
>> *Hasan Mirjan*
>>
>> *SphereMail 
>> *
>>  
>> 1619 4th Street, Santa Rosa, CA 95404
>> O: (888) 818-6477 x301
>>
>>
>> *PATENT PENDING U.S. 62672753*
>>
>>
>>
>>
>>
>> On Wednesday, June 20, 2018 at 5:58:15 PM UTC-7, Barbara Sprenger wrote:
>>>
>>> Hi all. We're starting to work with Spheremail. The scanning feature 
>>> that Alex is asking for -- you take a picture, it posts directly to the 
>>> member's account -- is supposed to be ready shortly. At the moment, it's 
>>> pretty quick. You start typing the member's name or mailbox, and it 
>>> autofills. Then you start typing who it's from, and that autofills. On to 
>>> the next. The member can then click whether to toss, scan, hold, etc. I 
>>> also just tried out the remote notarization service through them, and it 
>>> worked really well. And we've set up VoIP phones through it, too, but only 
>>> to test so far. Pricing is really good on that.
>>>
>>> On Tuesday, June 12, 2018 at 3:08:43 PM UTC-7, Gretchen Bilbro wrote:

 Hi everyone. If you accept mail for your members what is your process 
 for letting them know they have mail, how do you keep the mail and do you 
 have a log to show when they were notified and when they picked up mail? I 
 am having an issue with a member saying they received a notification email 
 from us that they had mail but then coming in and it not being in their 
 folder. We have a log through COBOT of all emails sent to members and do 
 not show that an email was sent to them. Just curious what your process is 
 for mail pick up and notification. Thanks!

>>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Coworking" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to coworking+...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
>

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