RE: [Declude.JunkMail] ip4r & rhsbl tests not catching spam

2005-06-07 Thread Evans Martin









Bad DNS server will do it every time.  Thanks for your
insight.

 

Evans

 



-Original Message-
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell
([EMAIL PROTECTED])
Sent: Sunday, June 05, 2005 10:47
PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail]
ip4r & rhsbl tests not catching spam

 



Evan,





 





Is
your DNS server responding to these queries?  One thing to verify is turn
your log level to debug for a few minutes and see what the output of the
queries are.





 





Darrell





---
invURIBL - Intelligent URI Filtering.  Stops 85%+ SPAM with the default
configuration. Download a copy today - http://www.invariantsystems.com







-
Original Message - 





From: Evans Martin 





To: Declude.JunkMail@declude.com 





Sent: Sunday, June 05, 2005 1:42 PM





Subject: [Declude.JunkMail] ip4r & rhsbl tests not
catching spam





 



None of
my ip4r or rhsbl tests are catching any spam since I switched to the latest
global.cfg file distributed with v2.0.6 of Declude Junkmail Pro.  Can
anyone give me any suggestions as to what I can do to test or attempt to
correct this?

 

Thanks,

Evans
Martin

 

 

#=  
RBL IP4R TESTS   ==

# 1.
Definitions of the tests to use (do not edit unless you know what you are
doing). These must come before the actions.

# 2. First
is the name of the check, then the type of check (ip4r is a DNS lookup using
the reverse of the IP address).

# 3.
For type ip4r, 'matchstring' is the string to look for, or "*" for
anything.

 

AHBL   
ip4r   dnsbl.ahbl.org   
*  
6  0

BLITZEDALL 
ip4r  
opm.blitzed.org 
*  
7  0

CBL 
ip4r   cbl.abuseat.org 
127.0.0.2  
6  0

DSBL   
ip4r  
list.dsbl.org  
*  
6  0

MXRATE-BLOCK  
ip4r  
pub.mxrate.net 
127.0.0.2  
7  0

MXRATE-SUSPICIOUS 
ip4r  
pub.mxrate.net 
127.0.0.4  
2  0

ORDB  
ip4r  
relays.ordb.org  
*  
5  0

SBL 
ip4r   sbl.spamhaus.org 
*  
7  0

SORBS-HTTP   
ip4r  
dnsbl.sorbs.net 
127.0.0.2  
5  0

SORBS-SOCKS   
ip4r  
dnsbl.sorbs.net 
127.0.0.3  
5  0

SORBS-MISC   
ip4r  
dnsbl.sorbs.net 
127.0.0.4  
5  0

SORBS-SMTP  
ip4r   dnsbl.sorbs.net 
127.0.0.5  
5  0

SORBS-SPAM 
ip4r  
dnsbl.sorbs.net 
127.0.0.6  
4  0

SORBS-WEB   
ip4r  
dnsbl.sorbs.net 
127.0.0.7  
5  0

SORBS-BLOCK
ip4r  
dnsbl.sorbs.net 
127.0.0.8  
5  0

SORBS-ZOMBIE  
ip4r  
dnsbl.sorbs.net 
127.0.0.9  
5  0

SORBS-DUHL  
ip4r  
dnsbl.sorbs.net 
127.0.0.10
4  0

SPAMCOP   
ip4r   bl.spamcop.net 
127.0.0.2  
7  0

 

BONDEDSENDER
ip4r  
query.bondedsender.org
127.0.0.10
-10    0

MXRATE-ALLOW  
ip4r  
pub.mxrate.net 
127.0.0.3  
-3 0

 

#=ADDITIONAL
USED RBL IP4R TESTS=

 

MTLDB
ip4r  
mtldb.declude.com
127.0.0.2  
3  0

INTERSIL 
ip4r  
blackholes.intersil.net
127.0.0.2  
5  0

CSMA-SBL  
ip4r  
sbl.csma.biz 
127.0.0.2  
5  0 

SPAMBAG   
ip4r   blacklist.spambag.org   
127.0.0.2  
4  0

FIVETENSRC   
ip4r   blackholes.five-ten-sg.com 
127.0.0.2  
4  0

JAMMDNSBL   
ip4r  
dnsbl.jammconsulting.com
127.0.0.2  
4  0 

 

#=  
RHBSL  TESTS  ==

 

DSN
rhsbl
dsn.rfc-ignorant.org   
127.0.0.2  
3  0

NOABUSE 

Re: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

2005-06-07 Thread Matt




You have to trust me that in the headers and logs that you provided,
the E-mail was whitelisted when sent, and the only E-mail that was
double scanned was the one that was forwarded from the prserv.net
server back to [EMAIL PROTECTED].  It might have been sent directly
to [EMAIL PROTECTED], but is is also being sent to an attglobal.net
account which is likely the culprit here.  This is proper to scan the
message again when it returns after having left your server.

Matt



Susan Duncan wrote:

  
  
  
  
  [EMAIL PROTECTED]
sent a message to a bunch of people including [EMAIL PROTECTED] using his
dial-up att
global account. I didn’t know there was a limit to the number of
addresses in a send list.  If our users aren’t using our
distribution lists, but instead their own address lists, and send to
all the
locals, they’ll have at least 51 addresses.
   
   [EMAIL PROTECTED]
is not coming from att global, the first guy is using att global.  
   
  I’ve dropped
the MXRATE-BLOCK to
half its original value.
   
  I have seen
any more caught mail that
should not have been, but I’m still not clear on why I had two messages
which should have been whitelisted, get caught.  
   
  -Original
Message-
  From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Matt
  Sent: June 7, 2005
11:27 AM
  To:
Declude.JunkMail@declude.com
  Subject: Re:
[Declude.JunkMail]
X-RBL-Warning // Whitelisted but not
   
  Just a
little follow up
about this.
  
The first E-mail appears to be sent from your server in some sort of
automated
fashion (denoted by the GSC extension on the Q file).  These are either
postmaster messages, or some message created by calling imail1.exe
directly
(probably some bulk-mail script in this case, maybe even the
listserv). 
It comes from the address [EMAIL PROTECTED]
and was sent to a long list of addresses (too long for IMail not to
throw an
error).  It was whitelisted on the way out.
  
Then, one of the addresses on attglobal.net that it is sent to is
apparently
forwarding back to [EMAIL PROTECTED]. 
It is natural that it gets scanned coming back in, creating a second
set of
headers and a different spool file name.  Your logs show the connecting
hop as 32.97.166.48 which is in8.prserv.net and is used by AT&T for
sending/forwarding E-mail.
  
The E-mail was being blocked because of a combination of primarily two
things.  First, your DNS setup was initially not allowing your server
to
resolve your own MX records causing a failure in the MAILFROM test when
this
came in from the other server with a Mail From domain of ute-sei.org. 
Secondly, you are using MXRATE-BLOCK which has issues with tagging
legitimate
servers with high volume that allow forwarding (and some that are just
simply
high volume).  To this blacklist, when spam is received by an AT&T
hosted account that is then forwarded to an account on a different
provider's
machine that is sourced for data to generate MXRATE-BLOCK, it ends up
tagging
the forwarding server instead of the actual source.  I stopped using
MXRATE because of their issues with such things, in addition to them
tagging a
lot of legitimate bulk-mail that many blacklists have issues with and I
didn't
want to compound such issues further on my system.  I don't know what
you
score MXRATE-BLOCK at, but you might consider dropping the score a bit
if you
weight it heavily
  
Matt
  
  
  
  
  
Matt wrote: 
  Susan
Duncan wrote: 
  That still
doesn’t
explain why someone who is whitelisted still has some of their email
caught. 
  That's
not the issue,
they aren't actually both happening at the same time.  It's being
double
scanned, and it is only being whitelisted when it is being sent, but
not when
it is received (over one minute later according to your logs).  The
full
headers should have showed the complete path that the E-mail took and
it would
be easier to diagnose if they were shared (the Received lines).  I'm
thinking that maybe this E-mail was sent from your server to an address
on
another server that was actually forwarded back to her address on your
server.  That's the only way that I can think of that would generate
two
different spool file names, and cause it to be scanned twice by Declude
in this
way; adding headers each time.
  
Matt
  
  
  -- 
  =
  MailPure custom filters for Declude JunkMail Pro.
  http://www.mailpure.com/software/
  =
  
  
  
  -- 
  =
  MailPure custom filters for Declude JunkMail Pro.
  http://www.mailpure.com/software/
  =
  


-- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=




Re: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

2005-06-07 Thread Matt




I reported the false positive (being a good netizin) to MXRATE
(Alligate) and their automated reply included the following:

  "Generally, the most common reason an IP address is falsely listed in the MXRate database is when one of your users forwards all their mail to an account on a server protected by Alligate. Unfortunately, this usually includes all the spam and viruses they receive, and your server may be identified as the sending server."
  

Matt



Matt wrote:

  
Just a little follow up about this.
  
The first E-mail appears to be sent from your server in some sort of
automated fashion (denoted by the GSC extension on the Q file).  These
are either postmaster messages, or some message created by calling
imail1.exe directly (probably some bulk-mail script in this case, maybe
even the listserv).  It comes from the address [EMAIL PROTECTED]
and
was sent to a long list of addresses (too long for IMail not to throw
an error).  It was whitelisted on the way out.
  
Then, one of the addresses on attglobal.net that it is sent to is
apparently forwarding back to [EMAIL PROTECTED].  It is
natural that
it gets scanned coming back in, creating a second set of headers and a
different spool file name.  Your logs show the connecting hop as
32.97.166.48 which is in8.prserv.net and is used by AT&T for
sending/forwarding E-mail.
  
The E-mail was being blocked because of a combination of primarily two
things.  First, your DNS setup was initially not allowing your server
to resolve your own MX records causing a failure in the MAILFROM test
when this came in from the other server with a Mail From domain of
ute-sei.org.  Secondly, you are using MXRATE-BLOCK which has issues
with tagging legitimate servers with high volume that allow forwarding
(and some that are just simply high volume).  To this blacklist, when
spam is received by an AT&T hosted account that is then forwarded
to an account on a different provider's machine that is sourced for
data to generate MXRATE-BLOCK, it ends up tagging the forwarding server
instead of the actual source.  I stopped using MXRATE because of their
issues with such things, in addition to them tagging a lot of
legitimate bulk-mail that many blacklists have issues with and I didn't
want to compound such issues further on my system.  I don't know what
you score MXRATE-BLOCK at, but you might consider dropping the score a
bit if you weight it heavily
  
Matt
  
  
  
  
  
Matt wrote:
  

Susan Duncan wrote:

  
  
  
  That still
doesn’t explain why
someone who is whitelisted still has some of their email caught. 

That's not the issue, they aren't actually both happening at the same
time.  It's being double scanned, and it is only being whitelisted when
it is being sent, but not when it is received (over one minute later
according to your logs).  The full headers should have showed the
complete path that the E-mail took and it would be easier to diagnose
if they were shared (the Received lines).  I'm thinking that maybe this
E-mail was sent from your server to an address on another server that
was actually forwarded back to her address on your server.  That's the
only way that I can think of that would generate two different spool
file names, and cause it to be scanned twice by Declude in this way;
adding headers each time.

Matt
-- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=
  
  
  -- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=


-- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=




RE: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

2005-06-07 Thread Susan Duncan









[EMAIL PROTECTED]
sent a message to a bunch of people including [EMAIL PROTECTED] using his dial-up att
global account. I didn’t know there was a limit to the number of
addresses in a send list.  If our users aren’t using our
distribution lists, but instead their own address lists, and send to all the
locals, they’ll have at least 51 addresses.

 

 [EMAIL PROTECTED]
is not coming from att global, the first guy is using att global.  

 

I’ve dropped the MXRATE-BLOCK to
half its original value.

 

I have seen any more caught mail that
should not have been, but I’m still not clear on why I had two messages
which should have been whitelisted, get caught.  

 

-Original
Message-
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt
Sent: June 7, 2005 11:27 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail]
X-RBL-Warning // Whitelisted but not

 

Just a little follow up
about this.

The first E-mail appears to be sent from your server in some sort of automated
fashion (denoted by the GSC extension on the Q file).  These are either
postmaster messages, or some message created by calling imail1.exe directly
(probably some bulk-mail script in this case, maybe even the listserv). 
It comes from the address [EMAIL PROTECTED]
and was sent to a long list of addresses (too long for IMail not to throw an
error).  It was whitelisted on the way out.

Then, one of the addresses on attglobal.net that it is sent to is apparently
forwarding back to [EMAIL PROTECTED]. 
It is natural that it gets scanned coming back in, creating a second set of
headers and a different spool file name.  Your logs show the connecting
hop as 32.97.166.48 which is in8.prserv.net and is used by AT&T for
sending/forwarding E-mail.

The E-mail was being blocked because of a combination of primarily two
things.  First, your DNS setup was initially not allowing your server to
resolve your own MX records causing a failure in the MAILFROM test when this
came in from the other server with a Mail From domain of ute-sei.org. 
Secondly, you are using MXRATE-BLOCK which has issues with tagging legitimate
servers with high volume that allow forwarding (and some that are just simply
high volume).  To this blacklist, when spam is received by an AT&T
hosted account that is then forwarded to an account on a different provider's
machine that is sourced for data to generate MXRATE-BLOCK, it ends up tagging
the forwarding server instead of the actual source.  I stopped using
MXRATE because of their issues with such things, in addition to them tagging a
lot of legitimate bulk-mail that many blacklists have issues with and I didn't
want to compound such issues further on my system.  I don't know what you
score MXRATE-BLOCK at, but you might consider dropping the score a bit if you
weight it heavily

Matt





Matt wrote: 

Susan Duncan wrote: 

That still doesn’t
explain why someone who is whitelisted still has some of their email
caught. 

That's not the issue,
they aren't actually both happening at the same time.  It's being double
scanned, and it is only being whitelisted when it is being sent, but not when
it is received (over one minute later according to your logs).  The full
headers should have showed the complete path that the E-mail took and it would
be easier to diagnose if they were shared (the Received lines).  I'm
thinking that maybe this E-mail was sent from your server to an address on
another server that was actually forwarded back to her address on your
server.  That's the only way that I can think of that would generate two
different spool file names, and cause it to be scanned twice by Declude in this
way; adding headers each time.

Matt



-- =MailPure custom filters for Declude JunkMail Pro.http://www.mailpure.com/software/=





-- =MailPure custom filters for Declude JunkMail Pro.http://www.mailpure.com/software/=






Re: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

2005-06-07 Thread Matt




This isn't the same issue.  See my last note.

Matt



Susan Duncan wrote:

  
  
  
  
  It seems to
be happening when staff are
not in the office when they send the mail.  When they are out of office
they connect to email either through webmail or use outlook same as
always but
use an outside ISP.  In some cases, they have to use some mail proxy
server as some of the ISPs are blocking access to port 25 on servers
that are
not their own.  
   
  X-Declude-Sender:
[EMAIL PROTECTED] [127.0.0.1]
  X-Declude-Sender:
[EMAIL PROTECTED] [32.97.166.48]
   
  The first time around
it shows the
local loop address and the second time around the dial-up ISP (att
global) address. 
Should I still be getting this if I use Whitelist Auth?  I’ve even
whitelisted specific users and still their messages sometimes get
caught.
   
  Shouldn’t whitelist
take care
of incoming and not outgoing?  Should I just turn off outgoing tests?
   
  I seem to have
misplaced the
original message, but here are the headers of another message that
follows the
same rules.  It wasn’t scanned twice, but it doesn’t show as
whitelisted either.  
   
  Received:
from DTRAYOWCRO001.pngxnet.com
[209.87.233.98] by ute-sei.org with ESMTP
   
(SMTPD32-8.15) id A4071060152; Tue,
07 Jun 2005 08:33:11 -0400
  Received:
from UTENP01 ([10.255.255.142])
     
by
DTRAYOWCRO001.pngxnet.com (8.12.4/8.12.4) with ESMTP id j57CfnGK023801
     
for
<[EMAIL PROTECTED]>; Tue, 7 Jun 2005 08:41:53 -0400
  From: "Betty
Bannon"
<[EMAIL PROTECTED]>
  To:
<[EMAIL PROTECTED]>
  Subject: FW:
FW: utelocals distribution
list
  Date: Tue, 7
Jun 2005 08:41:36 -0400
  Message-ID:
<[EMAIL PROTECTED]>
  MIME-Version:
1.0
  Content-Type:
text/plain;
     
charset="iso-8859-1"
  Content-Transfer-Encoding:
quoted-printable
  X-Priority:
3 (Normal)
  X-MSMail-Priority:
Normal
  X-Mailer:
Microsoft Outlook, Build
10.0.6626
  Importance:
Normal
  X-MimeOLE:
Produced By Microsoft MimeOLE
V6.00.2900.2180
  X-Declude-Sender:
[EMAIL PROTECTED]
[209.87.233.98]
  X-Declude-Spoolname:
D94070106015219BF.SMD
  X-Declude-Note:
Scanned by Declude 2.0.6
(http://www.declude.com/x-note.htm) for spam.
  X-Declude-Scan:
Score [-5] at 08:33:13 on
07 Jun 2005
  X-Declude-Tests:
None
  X-Country-Chain:
CANADA->destination
  X-RCPT-TO:
<[EMAIL PROTECTED]>
  Status: U
  X-UIDL:
418092265
   
  
  
   
  
  -Original
Message-
  From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On
Behalf Of Matt
  Sent: June 7, 2005
10:42 AM
  To:
Declude.JunkMail@declude.com
  Subject: Re:
[Declude.JunkMail]
X-RBL-Warning // Whitelisted but not
   
  Susan
Duncan wrote: 
  That still
doesn’t
explain why someone who is whitelisted still has some of their email
caught. 
  That's
not the issue,
they aren't actually both happening at the same time.  It's being
double
scanned, and it is only being whitelisted when it is being sent, but
not when
it is received (over one minute later according to your logs).  The
full
headers should have showed the complete path that the E-mail took and
it would
be easier to diagnose if they were shared (the Received lines).  I'm
thinking that maybe this E-mail was sent from your server to an address
on
another server that was actually forwarded back to her address on your
server.  That's the only way that I can think of that would generate
two
different spool file names, and cause it to be scanned twice by Declude
in this
way; adding headers each time.
  
Matt
  
  
  -- 
  =
  MailPure custom filters for Declude JunkMail Pro.
  http://www.mailpure.com/software/
  =
  


-- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=




Re: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

2005-06-07 Thread Matt




Just a little follow up about this.

The first E-mail appears to be sent from your server in some sort of
automated fashion (denoted by the GSC extension on the Q file).  These
are either postmaster messages, or some message created by calling
imail1.exe directly (probably some bulk-mail script in this case, maybe
even the listserv).  It comes from the address [EMAIL PROTECTED] and
was sent to a long list of addresses (too long for IMail not to throw
an error).  It was whitelisted on the way out.

Then, one of the addresses on attglobal.net that it is sent to is
apparently forwarding back to [EMAIL PROTECTED].  It is natural that
it gets scanned coming back in, creating a second set of headers and a
different spool file name.  Your logs show the connecting hop as
32.97.166.48 which is in8.prserv.net and is used by AT&T for
sending/forwarding E-mail.

The E-mail was being blocked because of a combination of primarily two
things.  First, your DNS setup was initially not allowing your server
to resolve your own MX records causing a failure in the MAILFROM test
when this came in from the other server with a Mail From domain of
ute-sei.org.  Secondly, you are using MXRATE-BLOCK which has issues
with tagging legitimate servers with high volume that allow forwarding
(and some that are just simply high volume).  To this blacklist, when
spam is received by an AT&T hosted account that is then forwarded
to an account on a different provider's machine that is sourced for
data to generate MXRATE-BLOCK, it ends up tagging the forwarding server
instead of the actual source.  I stopped using MXRATE because of their
issues with such things, in addition to them tagging a lot of
legitimate bulk-mail that many blacklists have issues with and I didn't
want to compound such issues further on my system.  I don't know what
you score MXRATE-BLOCK at, but you might consider dropping the score a
bit if you weight it heavily

Matt





Matt wrote:

  
Susan Duncan wrote:
  



That still
doesn’t explain why
someone who is whitelisted still has some of their email caught. 
  
That's not the issue, they aren't actually both happening at the same
time.  It's being double scanned, and it is only being whitelisted when
it is being sent, but not when it is received (over one minute later
according to your logs).  The full headers should have showed the
complete path that the E-mail took and it would be easier to diagnose
if they were shared (the Received lines).  I'm thinking that maybe this
E-mail was sent from your server to an address on another server that
was actually forwarded back to her address on your server.  That's the
only way that I can think of that would generate two different spool
file names, and cause it to be scanned twice by Declude in this way;
adding headers each time.
  
Matt
  -- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=


-- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=




RE: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

2005-06-07 Thread Susan Duncan









It seems to be happening when staff are
not in the office when they send the mail.  When they are out of office
they connect to email either through webmail or use outlook same as always but
use an outside ISP.  In some cases, they have to use some mail proxy
server as some of the ISPs are blocking access to port 25 on servers that are
not their own.  

 

X-Declude-Sender:
[EMAIL PROTECTED] [127.0.0.1]

X-Declude-Sender:
[EMAIL PROTECTED] [32.97.166.48]

 

The first time around it shows the
local loop address and the second time around the dial-up ISP (att global) address. 
Should I still be getting this if I use Whitelist Auth?  I’ve even
whitelisted specific users and still their messages sometimes get caught.

 

Shouldn’t whitelist take care
of incoming and not outgoing?  Should I just turn off outgoing tests?

 

I seem to have misplaced the
original message, but here are the headers of another message that follows the
same rules.  It wasn’t scanned twice, but it doesn’t show as
whitelisted either.  

 

Received: from DTRAYOWCRO001.pngxnet.com
[209.87.233.98] by ute-sei.org with ESMTP

  (SMTPD32-8.15) id A4071060152; Tue,
07 Jun 2005 08:33:11 -0400

Received: from UTENP01 ([10.255.255.142])

    by
DTRAYOWCRO001.pngxnet.com (8.12.4/8.12.4) with ESMTP id j57CfnGK023801

    for
<[EMAIL PROTECTED]>; Tue, 7 Jun 2005 08:41:53 -0400

From: "Betty Bannon"
<[EMAIL PROTECTED]>

To: <[EMAIL PROTECTED]>

Subject: FW: FW: utelocals distribution
list

Date: Tue, 7 Jun 2005 08:41:36 -0400

Message-ID:
<[EMAIL PROTECTED]>

MIME-Version: 1.0

Content-Type: text/plain;

    charset="iso-8859-1"

Content-Transfer-Encoding:
quoted-printable

X-Priority: 3 (Normal)

X-MSMail-Priority: Normal

X-Mailer: Microsoft Outlook, Build
10.0.6626

Importance: Normal

X-MimeOLE: Produced By Microsoft MimeOLE
V6.00.2900.2180

X-Declude-Sender: [EMAIL PROTECTED]
[209.87.233.98]

X-Declude-Spoolname: D94070106015219BF.SMD

X-Declude-Note: Scanned by Declude 2.0.6
(http://www.declude.com/x-note.htm) for spam.

X-Declude-Scan: Score [-5] at 08:33:13 on
07 Jun 2005

X-Declude-Tests: None

X-Country-Chain: CANADA->destination

X-RCPT-TO: <[EMAIL PROTECTED]>

Status: U

X-UIDL: 418092265

 




 



-Original
Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Matt
Sent: June 7, 2005 10:42 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail]
X-RBL-Warning // Whitelisted but not

 

Susan Duncan wrote: 

That still doesn’t
explain why someone who is whitelisted still has some of their email
caught. 

That's not the issue,
they aren't actually both happening at the same time.  It's being double
scanned, and it is only being whitelisted when it is being sent, but not when
it is received (over one minute later according to your logs).  The full
headers should have showed the complete path that the E-mail took and it would
be easier to diagnose if they were shared (the Received lines).  I'm
thinking that maybe this E-mail was sent from your server to an address on
another server that was actually forwarded back to her address on your
server.  That's the only way that I can think of that would generate two
different spool file names, and cause it to be scanned twice by Declude in this
way; adding headers each time.

Matt



-- =MailPure custom filters for Declude JunkMail Pro.http://www.mailpure.com/software/=






Re: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

2005-06-07 Thread Matt




Susan Duncan wrote:

  
  
  
  That still
doesn’t explain why
someone who is whitelisted still has some of their email caught. 

That's not the issue, they aren't actually both happening at the same
time.  It's being double scanned, and it is only being whitelisted when
it is being sent, but not when it is received (over one minute later
according to your logs).  The full headers should have showed the
complete path that the E-mail took and it would be easier to diagnose
if they were shared (the Received lines).  I'm thinking that maybe this
E-mail was sent from your server to an address on another server that
was actually forwarded back to her address on your server.  That's the
only way that I can think of that would generate two different spool
file names, and cause it to be scanned twice by Declude in this way;
adding headers each time.

Matt
-- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=




RE: [Declude.JunkMail] X-RBL-Warning??

2005-06-07 Thread Susan Duncan









This part of the problem seems to be
fixed.  I added an MX record to my internal DNS and I’m no longer getting
the error.  I was confused because I checked the DNS lookups and everything
seemed fine but I’d forgotten that it first looks at our internal
version.

 

Thanks for the reply.

 



Susan Duncan 
Web/Communications Officer / Agent des Communications/web
Union of Taxation Employees / Syndicat des employées de l'Impôt
Tel: 613-235-6704 ext 240
Fax: 613-234-7290
e-mail: [EMAIL PROTECTED]
http://www.ute-sei.org/



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Chris Patterson
Sent: June 7, 2005 10:00 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail]
X-RBL-Warning??

 

It looks like it should
have passed, http://www.dnsstuff.com/tools/lookup.ch?name=ute-sei.org&type=MX .

 

I would turn the declude
log level to High and send another test, this will give you more information on
how it is checking.

 



Thanks,

Chris Patterson, CCNA
Network Engineer/Support Manager





 



 







From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Susan Duncan
Sent: Monday, June 06, 2005 1:49
PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail]
X-RBL-Warning??

 



I’m resending this as I didn’t get any
replies.  Anyone??



-Original Message-
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Susan Duncan
Sent: May 31, 2005 9:35 AM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail]
X-RBL-Warning??

 

Our own domain is getting caught
with an X-RBL-Warning:

X-RBL-Warning: MAILFROM: Domain
ute-sei.org has no MX or A records [0001].

 

I checked the documentation for this
and found:

Each line determines the action to
take for a specific test; for example, "ORBZ WARN" lets Declude
JunkMail know to add a standard "X-RBL-Warning:" header for E-mail
that fails the ORBZ test.

 

I can’t find how to check the
ORBZ test.  Everything I look up tells me that this domain doesn’t
exist anymore.  Any other checks I make on our domain points to the MX
record being defined properly.  What should I be checking or changing?

 

Susan Duncan 
Web/Communications Officer / Agent des Communications/web
Union of Taxation Employees / Syndicat des employées de l'Impôt
Tel: 613-235-6704 ext 240
Fax: 613-234-7290
e-mail: [EMAIL PROTECTED]
http://www.ute-sei.org/

 








RE: [Declude.JunkMail] X-RBL-Warning??

2005-06-07 Thread Chris Patterson



It looks like it should have passed, http://www.dnsstuff.com/tools/lookup.ch?name=ute-sei.org&type=MX .
 
I would turn the declude log level to High and send 
another test, this will give you more information on how it is 
checking.
 
Thanks,Chris Patterson, CCNANetwork 
Engineer/Support Manager
 


From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Susan 
DuncanSent: Monday, June 06, 2005 1:49 PMTo: 
Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] 
X-RBL-Warning??


 

I’m 
resending this as I didn’t get any replies.  
Anyone??
-Original 
Message-From: 
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
On Behalf Of Susan 
DuncanSent: May 31, 2005 9:35 
AMTo: 
Declude.JunkMail@declude.comSubject: [Declude.JunkMail] 
X-RBL-Warning??
 
Our own domain is getting caught 
with an X-RBL-Warning:
X-RBL-Warning: MAILFROM: Domain 
ute-sei.org has no MX or A records [0001].
 
I checked the documentation for this 
and found:
Each line determines the action to 
take for a specific test; for example, "ORBZ WARN" lets Declude JunkMail know to 
add a standard "X-RBL-Warning:" header for E-mail that fails the ORBZ 
test.
 
I can’t find how to check the ORBZ 
test.  Everything I look up tells me that this domain doesn’t exist 
anymore.  Any other checks I make on our domain points to the MX record 
being defined properly.  What should I be checking or 
changing?
 
Susan Duncan Web/Communications Officer / 
Agent des Communications/webUnion of Taxation Employees / Syndicat des 
employées de l'ImpôtTel: 613-235-6704 ext 240Fax: 
613-234-7290e-mail: [EMAIL PROTECTED]http://www.ute-sei.org/
 


RE: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

2005-06-07 Thread Susan Duncan









Robert,

 

I did that too, but we also had the web
server to deal with and some servers within our building that we couldn’t
connect to without going through ‘fake’ listings in our own DNS. 
The long and short is that running my own DNS is an operational requirement
unless we change internet providers and completely reconfigure our firewall to
do NAT properly.

 

That still doesn’t explain why
someone who is whitelisted still has some of their email caught.

 



Susan Duncan 
Web/Communications Officer / Agent des Communications/web
Union of Taxation Employees / Syndicat des employées de l'Impôt
Tel: 613-235-6704 ext 240
Fax: 613-234-7290
e-mail: [EMAIL PROTECTED]
http://www.ute-sei.org/



-Original
Message-
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert
Sent: June 6, 2005 5:38 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail]
X-RBL-Warning // Whitelisted but not

 



we
just put our mail server ip in the hosts file.





 





just
a mention.





 





robert







-
Original Message - 





From: Susan Duncan 





To: Declude.JunkMail@declude.com






Sent: Monday, June 06,
2005 5:12 PM





Subject:
RE: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not





 



I fixed the DNS
already.  As I said it was missing the MX record in my internal dns.
 I need to run a separate DNS as the email server is behind the firewall
and with the current configuration the only way for anyone internal to see the
web or email server is to run my own mini dns.

 

06/01/2005 21:19:04
Q5E8705DC5A1F Skipping E-mail from authenticated user [EMAIL PROTECTED];
whitelisted.

 

This is the only line in
the declude log file pertaining to the first spool name.

 

06/01/2005 21:20:52 Q5EF114F40118D5BC
L1 Message OK

06/01/2005 21:20:52
Q5EF114F40118D5BC Tests failed [weight=18]: CATCHALLMAILS=IGNORE
IPNOTINMX=IGNORE MXRATE-BLOCK=WARN MAILFROM=WARN SUBJECTCHARS=WARN
WEIGHT10=SUBJECT WEIGHT14=ROUTETO 

06/01/2005 21:20:52 Q5EF114F40118D5BC
Action(s) taken for [EMAIL PROTECTED] = IGNORE WARN SUBJECT ROUTETO 
[LAST ACTION="">

 

These are the lines
pertaining to the second spool name. 



Susan Duncan 
Web/Communications Officer / Agent des Communications/web
Union of Taxation Employees / Syndicat des employées de l'Impôt
Tel: 613-235-6704 ext 240
Fax: 613-234-7290
e-mail: [EMAIL PROTECTED]
http://www.ute-sei.org/



-Original
Message-
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt
Sent: June 6, 2005 4:53 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail]
X-RBL-Warning // Whitelisted but not

 

Susan,



The double scanning seemed secondary to the problem at hand.  You should re-read my message for info about fixing DNS in order to solve the issue.



As far as the logs go, you are sending IMail logs and not the Declude JunkMail logs.  It would be best to also share your JunkMail log entries corresponding to the headers so one could better figure out what was going on.  Your IMail log seems to indicate that there were too many recipients in one message and that caused the Q file to exceed the allowed size.  That might have cut off parts of a recipient address or caused other issues.  Declude's logs would shed more light on this.



Matt

==