[Declude.JunkMail] HELP with tqmcube.com
Our primary mail server is listed by these guys and I have issued a removal request on their web site over 13 days ago. There web site states they normally have a removal request in 4 hours. I have tried to contact them with the email address on their domain registration and also no reply, the phone number on their domain registration has is disconnected. I have also sent an email using their contact page and also no reply. Does anyone know how to contact them. I see the name David Cary Hart on the site and other places on the net. Does anyone have any idea on how to get him to reply? I would really like to know why we are listed and to see a sample message they received that listed us. It is difficult to correct a problem when the organization that states there is a problem will not reply and within their own stated guidelines. Kevin Bilbee Network Administrator Standard Abrasives, Inc. [EMAIL PROTECTED] Changing the way industry works. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] HELP with tqmcube.com
I suggest that you always use a different source IP and sender domain name when contacting the admin for a blacklist, because they often filter their own mail with their blacklist, so they won't see your plea. Stupid, but true. Andrew. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Thursday, May 24, 2007 10:18 AM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] HELP with tqmcube.com Our primary mail server is listed by these guys and I have issued a removal request on their web site over 13 days ago. There web site states they normally have a removal request in 4 hours. I have tried to contact them with the email address on their domain registration and also no reply, the phone number on their domain registration has is disconnected. I have also sent an email using their contact page and also no reply. Does anyone know how to contact them. I see the name David Cary Hart on the site and other places on the net. Does anyone have any idea on how to get him to reply? I would really like to know why we are listed and to see a sample message they received that listed us. It is difficult to correct a problem when the organization that states there is a problem will not reply and within their own stated guidelines. Kevin Bilbee Network Administrator Standard Abrasives, Inc. [EMAIL PROTECTED] Changing the way industry works. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] HELP with tqmcube.com
Thank you for the suggestion. I did that. But ahh still no answer. After reading their site I was actually thinking of using them with Declude. But is this is how they respond to removal requests then I cannot see using them. There would be too much collateral damage. I am guessing that we were listed due to bounce messages. Our gateways did not previously validate the recipients. It now does do that validation thanks to ASSP. Kevin Bilbee From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck, Andrew Sent: Thursday, May 24, 2007 10:24 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] HELP with tqmcube.com I suggest that you always use a different source IP and sender domain name when contacting the admin for a blacklist, because they often filter their own mail with their blacklist, so they won't see your plea. Stupid, but true. Andrew. _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Thursday, May 24, 2007 10:18 AM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] HELP with tqmcube.com Our primary mail server is listed by these guys and I have issued a removal request on their web site over 13 days ago. There web site states they normally have a removal request in 4 hours. I have tried to contact them with the email address on their domain registration and also no reply, the phone number on their domain registration has is disconnected. I have also sent an email using their contact page and also no reply. Does anyone know how to contact them. I see the name David Cary Hart on the site and other places on the net. Does anyone have any idea on how to get him to reply? I would really like to know why we are listed and to see a sample message they received that listed us. It is difficult to correct a problem when the organization that states there is a problem will not reply and within their own stated guidelines. Kevin Bilbee Network Administrator Standard Abrasives, Inc. [EMAIL PROTECTED] Changing the way industry works. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
[Declude.JunkMail] accidental whitelisting
Hi All, We're in the process of tesing JM 4.x as an upgrade and I ran into what I am sure is a minor mis-configuration. I find that I occassionally get messages that are clearly spam, but are whitelisted. The common characteristic is that they are sent with a from line that is my own email address, such as the following: X-Declude-Sender: [EMAIL PROTECTED] [77.85.117.187] X-Declude-Spoolname: D29db019e2105.smd X-Declude-Note: Scanned by Declude 4.2.20 for spam. http://www.declude.com/x-note.htm; X-Declude-Scan: Incoming Score [0] at 17:12:28 on 24 May 2007 X-Declude-Fail: Whitelisted, ZEROHOUR [0] Now, I checked and I don't see why this is being whitelisted. We only whitelist a handful of IP addresses, and this isn't one of them. The whitelist settings in the global.cfg file are: #=WHITELISTS === #WHITELIST HABEAS #DOMAINWHITELISTS OFF PREWHITELIST ON WHITELIST AUTH AUTOWHITELIST ON # - Domain Example - #WHITELIST FROM @declude.com # - User Example - #WHITELIST FROM [EMAIL PROTECTED] # - IP Example - WHITELIST IP 63.246.31.248 # - REVDNS Example - WHITELIST REVDNS .declude.com These are pretty much the defaults. The Autowhitelist ON command uses addresses in the web address book, so I checked those and found nothing (no addresses at all). I'm sure this is something really obvious, but could someone point it out to me? Thanks, Ben BC Web --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] accidental whitelisting
Put the log into debug mode. John T From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Imail Admin Sent: Thursday, May 24, 2007 5:42 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] accidental whitelisting Hi All, We're in the process of tesing JM 4.x as an upgrade and I ran into what I am sure is a minor mis-configuration. I find that I occassionally get messages that are clearly spam, but are whitelisted. The common characteristic is that they are sent with a from line that is my own email address, such as the following: X-Declude-Sender: [EMAIL PROTECTED] [77.85.117.187] X-Declude-Spoolname: D29db019e2105.smd X-Declude-Note: Scanned by Declude 4.2.20 for spam. http://www.declude.com/x-note.htm; X-Declude-Scan: Incoming Score [0] at 17:12:28 on 24 May 2007 X-Declude-Fail: Whitelisted, ZEROHOUR [0] Now, I checked and I don't see why this is being whitelisted. We only whitelist a handful of IP addresses, and this isn't one of them. The whitelist settings in the global.cfg file are: #=WHITELISTS === #WHITELIST HABEAS #DOMAINWHITELISTS OFF PREWHITELIST ON WHITELIST AUTH AUTOWHITELIST ON # - Domain Example - #WHITELIST FROM @declude.com # - User Example - #WHITELIST FROM [EMAIL PROTECTED] # - IP Example - WHITELIST IP 63.246.31.248 # - REVDNS Example - WHITELIST REVDNS .declude.com These are pretty much the defaults. The Autowhitelist ON command uses addresses in the web address book, so I checked those and found nothing (no addresses at all). I'm sure this is something really obvious, but could someone point it out to me? Thanks, Ben BC Web --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
