Re: [Declude.JunkMail] client Question

2002-10-25 Thread grb
At 08:15 PM 10/24/02, you wrote:
Thats correct...It reads it each time a message is received.  We plan to work on a 
similar tool using ASP here in the next month or two.

Bill



ASP?arg... just kiddin'

I'll do the CF thingy

sounds like a good test..I like it.(if said correctly, it sounds 
coo)...


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RE: [Declude.JunkMail] client Question

2002-10-25 Thread David Lewis-Waller
We're developing an ASP solution for this as well, initially just
modifying the users $default$.junkmail file and providing WARN/SUBJECT
changes initially, then progressing onto WEIGHT change etc. later. If we
offer too much at first otherwise we make a rod for our own back and
drown in client support questions.

The difficult bit is ensuring it's done in a secure manner. We're toying
with a ASP.NET solution using web services. Will keep you informed of
progress if interested.

David
WiSS Limited

-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner;declude.com] On Behalf Of grb
Sent: 25 October 2002 07:21
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] client Question


At 08:15 PM 10/24/02, you wrote:
Thats correct...It reads it each time a message is received.  We plan 
to work on a similar tool using ASP here in the next month or two.

Bill



ASP?arg... just kiddin'

I'll do the CF thingy

sounds like a good test..I like it.(if said
correctly, it sounds coo)...


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RE: [Declude.JunkMail] client Question

2002-10-25 Thread Charles Frolick
Ok, Sounds like everyone is building a tool of some sort, might no hurt to
get some collaboration going. I recently posted a link to a spam reviewing
ASP app, and I am working on a way to modify the users rules files to filter
based on a standard declude config.  If any ASP developers want a look at my
code and what I've done and am working on, for collaboration, or if you'd
just like input from an outside source on your app, fell free to drop me a
line.

The info again:
http://spamreview.argolink.net
email: [EMAIL PROTECTED]
pass: demo
Info page http://spamreview.argolink.net/doc

Thanks,
Chuck Frolick
ArgoNet, Inc.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner;declude.com]On Behalf Of David
Lewis-Waller
Sent: Friday, October 25, 2002 5:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] client Question


We're developing an ASP solution for this as well, initially just
modifying the users $default$.junkmail file and providing WARN/SUBJECT
changes initially, then progressing onto WEIGHT change etc. later. If we
offer too much at first otherwise we make a rod for our own back and
drown in client support questions.

The difficult bit is ensuring it's done in a secure manner. We're toying
with a ASP.NET solution using web services. Will keep you informed of
progress if interested.

David
WiSS Limited

-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner;declude.com] On Behalf Of grb
Sent: 25 October 2002 07:21
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] client Question


At 08:15 PM 10/24/02, you wrote:
Thats correct...It reads it each time a message is received.  We plan
to work on a similar tool using ASP here in the next month or two.

Bill



ASP?arg... just kiddin'

I'll do the CF thingy

sounds like a good test..I like it.(if said
correctly, it sounds coo)...


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Re: [Declude.JunkMail] client Question

2002-10-24 Thread Rick Davidson
I had a similar situation with a client who uses VPop to pop a common mail
box and sort it localy, not only that, their email, which he says is very
critical, is running on a 486 (and he is very proud of that fact)... well
anyway... I disabled the filtering for his domain, he called the next day
and retracted his doubt.

Have a great day!
Rick Davidson
Buckeye Internet Services
www.buckeyeweb.com
440-953-1900
-
- Original Message -
From: grb [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 24, 2002 3:44 PM
Subject: [Declude.JunkMail] client Question


 This is a little off topic, but related to a customer service question
concerning declude.

 What I have is one client out of about 80 that swears that declude is a
piece of junk and does not work.

 In trying to explain to this client how declude works and the weighting
system I run into a stumbling block.

 They are using a email system called Time Matters which does not show
headers or header information, so when I try to explain that I need to see
the email and the related header information to see the tests that have
failed, I have nothing to go on to illustrate this. This seems to be an
issue in Outlook also.

 Does anyone have any ideas of how to explain solve this issue of trying to
illustrate this to this client or has anyone had experience with Time
Matters...I have not had any luck with the support staff with time matters.

 If anyone has anything written or can point me in a directions of an
article on how declude works that maybe this guy can understand, it would be
greatly appreciated.

 thanks in advance

 GB

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[Declude.JunkMail] client Question

2002-10-24 Thread grb
This is a little off topic, but related to a customer service question concerning 
declude.

What I have is one client out of about 80 that swears that declude is a piece of junk 
and does not work.

In trying to explain to this client how declude works and the weighting system I run 
into a stumbling block.

They are using a email system called Time Matters which does not show headers or 
header information, so when I try to explain that I need to see the email and the 
related header information to see the tests that have failed, I have nothing to go on 
to illustrate this. This seems to be an issue in Outlook also.

Does anyone have any ideas of how to explain solve this issue of trying to illustrate 
this to this client or has anyone had experience with Time Matters...I have not had 
any luck with the support staff with time matters.

If anyone has anything written or can point me in a directions of an article on how 
declude works that maybe this guy can understand, it would be greatly appreciated.

thanks in advance

GB

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Re: [Declude.JunkMail] client Question

2002-10-24 Thread Darin T. Cox
I use the following line in my $default$.junkmail to change the subject for
quick testing and demos to customers.  Once they decide they like what they
see it can be changed to delete or left for them to use email client rules.

WEIGHT18 SUBJECT SPAM[%WEIGHT%-%TESTSFAILED%]:

Darin.
- Original Message -
From: Rick Davidson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 24, 2002 4:11 PM
Subject: Re: [Declude.JunkMail] client Question


 I had a similar situation with a client who uses VPop to pop a common mail
 box and sort it localy, not only that, their email, which he says is very
 critical, is running on a 486 (and he is very proud of that fact)... well
 anyway... I disabled the filtering for his domain, he called the next day
 and retracted his doubt.

 Have a great day!
 Rick Davidson
 Buckeye Internet Services
 www.buckeyeweb.com
 440-953-1900
 -
 - Original Message -
 From: grb [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Thursday, October 24, 2002 3:44 PM
 Subject: [Declude.JunkMail] client Question


  This is a little off topic, but related to a customer service question
 concerning declude.
 
  What I have is one client out of about 80 that swears that declude is a
 piece of junk and does not work.
 
  In trying to explain to this client how declude works and the weighting
 system I run into a stumbling block.
 
  They are using a email system called Time Matters which does not show
 headers or header information, so when I try to explain that I need to see
 the email and the related header information to see the tests that have
 failed, I have nothing to go on to illustrate this. This seems to be an
 issue in Outlook also.
 
  Does anyone have any ideas of how to explain solve this issue of trying
to
 illustrate this to this client or has anyone had experience with Time
 Matters...I have not had any luck with the support staff with time
matters.
 
  If anyone has anything written or can point me in a directions of an
 article on how declude works that maybe this guy can understand, it would
be
 greatly appreciated.
 
  thanks in advance
 
  GB
 
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 unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
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Re: [Declude.JunkMail] client Question

2002-10-24 Thread Rich
At 02:44 PM 10/24/2002 -0500, grb wrote:

What I have is one client out of about 80 that swears that declude is a 
piece of junk and does not work.

I don't have a client that uses that software, but I do have one that 
insisted the filtering was bad and they were getting more Spam then ever 
before.  So I suggested they drop the filter, which they did.

48 hours later they wanted back on Declude and took the time to read our 
filter request page and fill it out.

The previous Spam filtering we were doing didn't give the customer the 
option of setting their own filters.  Many now leave things at the default 
for the server, others have refined their filters to their liking.  Still 
others don't have any idea what the filters do, and what they don't 
understand is a bad thing.

Offer them a run for a couple of days outside the filter and they'll get 
the picture.


--
Rich Griebel
[EMAIL PROTECTED]
http://www.kendra.com
Scanned for Viruses using Declude and F-Prot


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Re: [Declude.JunkMail] client Question

2002-10-24 Thread grb
Just a note of appreciation.

I want to thank everyone for their suggestionsand they were all great and I will 
use them to illustrate the effectiveness of the software

Over the last nine years of web development, hosting, etcI have been subscribed to 
many lists for support. Cold Fusion from NT side, Netcloak from the Mac side, Graphics 
software.and many more.

I must say, this is as good, if not better and as professional a group of users as I 
have been associated with...

thanks again for all your support and quick responses and also to the declude 
developers and their strong support of a productit takes a lot of non-billable 
hours to support such a product...

Thanks again guys and girls...

Glenn Brooks
WebWize, Inc.


At 07:10 PM 10/24/02, you wrote:
At 02:44 PM 10/24/2002 -0500, grb wrote:
What I have is one client out of about 80 that swears that declude is a piece of 
junk and does not work.

I don't have a client that uses that software, but I do have one that insisted the 
filtering was bad and they were getting more Spam then ever before.  So I suggested 
they drop the filter, which they did.

48 hours later they wanted back on Declude and took the time to read our filter 
request page and fill it out.

The previous Spam filtering we were doing didn't give the customer the option of 
setting their own filters.  Many now leave things at the default for the server, 
others have refined their filters to their liking.  Still others don't have any idea 
what the filters do, and what they don't understand is a bad thing.

Offer them a run for a couple of days outside the filter and they'll get the picture.


--
Rich Griebel
[EMAIL PROTECTED]
http://www.kendra.com
Scanned for Viruses using Declude and F-Prot


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Re: [Declude.JunkMail] client Question

2002-10-24 Thread grb
Hey Rich,

Not sure I understand you correctly, are you offering a system in which a client can 
adjust their weighting on their own? If so, do you have an example of this feature of 
your service? This sounds great.

After reading this, you got me thinking, I could write a Cold Fusion application that 
could create weighting through a Access DB and client based admin systemhas 
someone already done this...if not, I may be able to come up with something for those 
running Cold Fusion.

for those that run CF, my email is [EMAIL PROTECTED] if ya'll want to discuss 
this.

If I understand declude correctly, if a change is made to the default or global file 
within a given directory, we do not have to restart the smtp service with Imail or 
restart the smtp service under the services control panel, correct? Declude pulls 
these files each time and would read any change that is made on the fly, correct?

thanks 

gb

The previous Spam filtering we were doing didn't give the customer the option of 
setting their own filters.  Many now leave things at the default for the server, 
others have refined their filters to their liking.  Still others don't have any idea 
what the filters do, and what they don't understand is a bad thing.

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Re: [Declude.JunkMail] client Question

2002-10-24 Thread Bill B
Thats correct...It reads it each time a message is received.  We plan to work on a 
similar tool using ASP here in the next month or two.

Bill


-Original Message-
From: grb
Sent: Thu, 24 Oct 2002 19:54:47 -0500
Subject: Re: [Declude.JunkMail] client Question


Hey Rich,

Not sure I understand you correctly, are you offering a system in which a client can 
adjust their weighting on their own? If so, do you have an example of this feature of 
your service? This sounds great.

After reading this, you got me thinking, I could write a Cold Fusion application that 
could create weighting through a Access DB and client based admin systemhas 
someone already done this...if not, I may be able to come up with something for those 
running Cold Fusion.

for those that run CF, my email is [EMAIL PROTECTED] if ya'll want to discuss 
this.

If I understand declude correctly, if a change is made to the default or global file 
within a given directory, we do not have to restart the smtp service with Imail or 
restart the smtp service under the services control panel, correct? Declude pulls 
these files each time and would read any change that is made on the fly, correct?

thanks 

gb

The previous Spam filtering we were doing didn't give the customer the option of 
setting their own filters.  Many now leave things at the default for the server, 
others have refined their filters to their liking.  Still others don't have any idea 
what the filters do, and what they don't understand is a bad thing.

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