Re: [Declude.JunkMail] Whitelistfile syntax

2003-09-02 Thread R. Scott Perry

We are having a bit of a problem with the per user whitelist and would like
to confirm the format for setting up the file in the user's user.junkmail
file. Is this the correct format?
WHITELISTFILE   E:\IMail\Declude\domain.com\user-whitelist.txt
That will work fine.

Also, is there any chance of seeing the new manual any time soon? It would
be very helpful as there are a large number of changes since 1.65 and
although there have been release notes, they don't seem to cover all
features.
We're slowly adding new features to the manual.  All new features *are* 
listed in the release notes (and most are discussed in this list, with 
details on how they work and how to use them).

   -Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches known viruses and is the leader in mailserver 
vulnerability detection.
Find out what you have been missing: Ask for a free 30-day evaluation.

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RE: [Declude.JunkMail] Whitelistfile syntax

2003-09-02 Thread Tandem Group
Thanks Scott.

I'll chase the problem a bit more.

With respect to the manual: yes, I am aware that the archives are a great
help, but they are occasionally down and, in at least one case, the
declude.junkmail archive has a major hole in it taking out several days
worth of messages and can therefore not take the place of a manual
completely.

Erik

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
 Sent: Tuesday, September 2, 2003 10:34
 To: [EMAIL PROTECTED]
 Subject: Re: [Declude.JunkMail] Whitelistfile syntax



 We are having a bit of a problem with the per user whitelist
 and would like
 to confirm the format for setting up the file in the user's
 user.junkmail
 file. Is this the correct format?
 
 WHITELISTFILE
 E:\IMail\Declude\domain.com\user-whitelist.txt

 That will work fine.

 Also, is there any chance of seeing the new manual any time
 soon? It would
 be very helpful as there are a large number of changes since 1.65 and
 although there have been release notes, they don't seem to cover all
 features.

 We're slowly adding new features to the manual.  All new
 features *are*
 listed in the release notes (and most are discussed in this
 list, with
 details on how they work and how to use them).

 -Scott
 ---
 Declude JunkMail: The advanced anti-spam solution for IMail
 mailservers.
 Declude Virus: Catches known viruses and is the leader in mailserver
 vulnerability detection.
 Find out what you have been missing: Ask for a free 30-day evaluation.

 ---
 [This E-mail was scanned for viruses by Declude Virus
 (http://www.declude.com)]

 ---
 This E-mail came from the Declude.JunkMail mailing list.  To
 unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
 type unsubscribe Declude.JunkMail.  The archives can be found
 at http://www.mail-archive.com.


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RE: [Declude.JunkMail] Whitelistfile syntax

2003-09-02 Thread Tandem Group
Scott:

It would appear that when using the FROM function in the per user
whitelistfile, we cannot use the straight E-mail address, but must copy the
FROM information out of the header of a received E-mail. That would mean
that unless a user has actually already received an e-mail from someone,
he/she might not know what to use in the filter, and generally speaking we
shouldn't depend on users knowing how to obtain information from the header.

Using the Declude spam test message we obtained the following:

This does not work:
FROM[EMAIL PROTECTED]
ANYWHERE[EMAIL PROTECTED]

This does work:
FROMWebMaster [EMAIL PROTECTED]

Erik


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of Tandem Group
 Sent: Tuesday, September 2, 2003 10:47
 To: [EMAIL PROTECTED]
 Subject: RE: [Declude.JunkMail] Whitelistfile syntax


 Thanks Scott.

 I'll chase the problem a bit more.

 With respect to the manual: yes, I am aware that the archives
 are a great
 help, but they are occasionally down and, in at least one case, the
 declude.junkmail archive has a major hole in it taking out
 several days
 worth of messages and can therefore not take the place of a manual
 completely.

   Erik

  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] Behalf Of R.
 Scott Perry
  Sent: Tuesday, September 2, 2003 10:34
  To: [EMAIL PROTECTED]
  Subject: Re: [Declude.JunkMail] Whitelistfile syntax
 
 
 
  We are having a bit of a problem with the per user whitelist
  and would like
  to confirm the format for setting up the file in the user's
  user.junkmail
  file. Is this the correct format?
  
  WHITELISTFILE
  E:\IMail\Declude\domain.com\user-whitelist.txt
 
  That will work fine.
 
  Also, is there any chance of seeing the new manual any time
  soon? It would
  be very helpful as there are a large number of changes
 since 1.65 and
  although there have been release notes, they don't seem to
 cover all
  features.
 
  We're slowly adding new features to the manual.  All new
  features *are*
  listed in the release notes (and most are discussed in this
  list, with
  details on how they work and how to use them).
 
  -Scott
  ---
  Declude JunkMail: The advanced anti-spam solution for IMail
  mailservers.
  Declude Virus: Catches known viruses and is the leader in mailserver
  vulnerability detection.
  Find out what you have been missing: Ask for a free 30-day
 evaluation.
 
  ---
  [This E-mail was scanned for viruses by Declude Virus
  (http://www.declude.com)]
 
  ---
  This E-mail came from the Declude.JunkMail mailing list.  To
  unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
  type unsubscribe Declude.JunkMail.  The archives can be found
  at http://www.mail-archive.com.
 

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RE: [Declude.JunkMail] Whitelistfile syntax

2003-09-02 Thread R. Scott Perry

It would appear that when using the FROM function in the per user
whitelistfile, we cannot use the straight E-mail address, but must copy the
FROM information out of the header of a received E-mail. That would mean
that unless a user has actually already received an e-mail from someone,
he/she might not know what to use in the filter, and generally speaking we
shouldn't depend on users knowing how to obtain information from the header.
Using the Declude spam test message we obtained the following:

This does not work:
FROM[EMAIL PROTECTED]
ANYWHERE[EMAIL PROTECTED]
This does work:
FROMWebMaster [EMAIL PROTECTED]
I'm not sure what you mean?  Are you referring to the WHITELISTFILE option 
(which doesn't use FROM or ANYWHERE, and can work on a per-user/per-domain 
basis), or the WHITELIST option (which does use FROM and ANYWHERE, but is a 
global option)?

If you are using WHITELIST FROM, any E-mail that is whitelisted by 
'WHITELIST FROM WebMaster [EMAIL PROTECTED]' will also be 
whitelisted by 'WHITELIST FROM [EMAIL PROTECTED]'.

   -Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches known viruses and is the leader in mailserver 
vulnerability detection.
Find out what you have been missing: Ask for a free 30-day evaluation.

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RE: [Declude.JunkMail] Whitelistfile syntax

2003-09-02 Thread Tandem Group
Scott:

Well, maybe that is why we are having problems. We are working with the
WHITELISTFILE option, not the global WHITELIST option. Perhaps we are
working under the wrong assumptions but we rather expected that the syntax
in the WHITELISTFILE would be the same as that for the WHITELIST option.

So, it appears that we simply need the address or partial address in the
file with no FROM included. This apparently will also mean that we cannot
whitelist by subject such as is often used by mailing lists, incuding this
one. Is this correct?

Yet, why on earth would the following then work:
FROMWebMaster [EMAIL PROTECTED]

when this does not:
FROM[EMAIL PROTECTED]

Again, this is using the WHITELISTFILE option on a per user basis.

Can you point me to a URL which has the syntax for the WHITELISTFILE,
preferably with some samples. I have been unable to find this in the
archives. I should also like to know whether there are other functions of
the whitelist file option other than simply working on a full or partial
sender's address.

Thanks,

Erik


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
 Sent: Tuesday, September 2, 2003 11:34
 To: [EMAIL PROTECTED]
 Subject: RE: [Declude.JunkMail] Whitelistfile syntax



 It would appear that when using the FROM function in the per user
 whitelistfile, we cannot use the straight E-mail address,
 but must copy the
 FROM information out of the header of a received E-mail.
 That would mean
 that unless a user has actually already received an e-mail
 from someone,
 he/she might not know what to use in the filter, and
 generally speaking we
 shouldn't depend on users knowing how to obtain information
 from the header.
 
 Using the Declude spam test message we obtained the following:
 
 This does not work:
 FROM[EMAIL PROTECTED]
 ANYWHERE[EMAIL PROTECTED]
 
 This does work:
 


 I'm not sure what you mean?  Are you referring to the
 WHITELISTFILE option
 (which doesn't use FROM or ANYWHERE, and can work on a
 per-user/per-domain
 basis), or the WHITELIST option (which does use FROM and
 ANYWHERE, but is a
 global option)?

 If you are using WHITELIST FROM, any E-mail that is whitelisted by
 'WHITELIST FROM WebMaster [EMAIL PROTECTED]' will also be
 whitelisted by 'WHITELIST FROM [EMAIL PROTECTED]'.

 -Scott
 ---
 Declude JunkMail: The advanced anti-spam solution for IMail
 mailservers.
 Declude Virus: Catches known viruses and is the leader in mailserver
 vulnerability detection.
 Find out what you have been missing: Ask for a free 30-day evaluation.

 ---
 [This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]

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RE: [Declude.JunkMail] Whitelistfile syntax

2003-09-02 Thread R. Scott Perry

Well, maybe that is why we are having problems. We are working with the
WHITELISTFILE option, not the global WHITELIST option. Perhaps we are
working under the wrong assumptions but we rather expected that the syntax
in the WHITELISTFILE would be the same as that for the WHITELIST option.
The WHITELISTFILE option lets Declude JunkMail know the name of a file that 
is used for whitelisting.  That file is used similar to a sender blacklist, 
listing E-mail addresses you want to be whitelisted.

So, it appears that we simply need the address or partial address in the
file with no FROM included.
That is correct.

This apparently will also mean that we cannot
whitelist by subject such as is often used by mailing lists, incuding this
one. Is this correct?
That is correct.  Whitelisting by subject can be accomplished with the 
WHITELIST option in the global.cfg file.

Yet, why on earth would the following then work:
FROMWebMaster [EMAIL PROTECTED]
when this does not:
FROM[EMAIL PROTECTED]
That's because the same code is used for the WHITELISTFILE option that is 
used for the AUTOWHITELIST option, which reads web messaging address 
books.  If an E-mail address appears in brackets, only the part between the 
brackets will be used.

Can you point me to a URL which has the syntax for the WHITELISTFILE,
preferably with some samples.
http://www.mail-archive.com.  :)

That's the URL for new features that aren't yet in the manual yet.

   -Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches known viruses and is the leader in mailserver 
vulnerability detection.
Find out what you have been missing: Ask for a free 30-day evaluation.

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