[Desktop-packages] [Bug 1046335] Re: USB Printer: some times the jobs are printed and some times not
I have three thermal receipt printers connected to Xubuntu 14.04 with Model Generic / Text only driver when print command three jobs, one for each printer, sometimes one or two printers stops are left with the job without printing, and the queue print says that the printer is turned off or disconnected. If I send a new print job to the printer that has been standing prints the job that had been printed and the new, but the new print was incomplete. CUPS Version: cups 1.7.2-0ubuntu1 amd64 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1046335 Title: USB Printer: some times the jobs are printed and some times not Status in “cups” package in Ubuntu: Fix Released Bug description: This is a Samsung ML-1860 laser monochromatic printer, attached at usb. The problem is: only some pages are printed. Example: I send 6 copies of some page to print but only 4 are actually printed. Or some times none of them. Rarely all of them are printed. If I disconnect from usb, then send the job and reconnect, the chance of get the print done is increased. More technical information: ~$ lsmod | grep usb usblp 18307 0 ~$ tail -f /var/log/syslog Sep 5 10:42:54 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:42:54 desguai3 udev-configure-printer: Device already handled Sep 5 10:45:12 desguai3 wpa_supplicant[1135]: WPA: Group rekeying completed with 1c:7e:e5:46:5b:9d [GTK=TKIP] Sep 5 10:46:43 desguai3 kernel: [ 6539.488475] usb 2-1.1: USB disconnect, device number 9 Sep 5 10:46:43 desguai3 kernel: [ 6539.488755] usblp0: removed Sep 5 10:46:43 desguai3 udev-configure-printer: remove /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:46:43 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:46:43 desguai3 udev-configure-printer: Disabled printer ipp://localhost:631/printers/ML-1860-Series as the corresponding device was unplugged or turned off Sep 5 10:47:05 desguai3 kernel: [ 6560.789503] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd Sep 5 10:47:05 desguai3 kernel: [ 6560.885528] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:05 desguai3 mtp-probe: checking bus 2, device 10: "/sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.1" Sep 5 10:47:05 desguai3 mtp-probe: bus: 2, device: 10 was not an MTP device Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0 Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: Device vendor/product is 04E8:330C Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:05 desguai3 udev-configure-printer: failed to claim interface Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: MFG:Samsung MDL:ML-1860 Series SERN:- serial:Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.056195] usblp0: removed Sep 5 10:47:06 desguai3 udev-configure-printer: URI contains USB serial number Sep 5 10:47:06 desguai3 udev-configure-printer: URI match: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.061236] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:06 desguai3 udev-configure-printer: Consider also queues with "/usb/lp0" or "/usblp0" in their URIs as matching Sep 5 10:47:06 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:47:06 desguai3 udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/ML-1860-Series Sep 5 10:47:06 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-
[Desktop-packages] [Bug 1046335] Re: USB Printer: some times the jobs are printed and some times not
** Changed in: cups (Ubuntu) Status: Incomplete => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1046335 Title: USB Printer: some times the jobs are printed and some times not Status in “cups” package in Ubuntu: Fix Released Bug description: This is a Samsung ML-1860 laser monochromatic printer, attached at usb. The problem is: only some pages are printed. Example: I send 6 copies of some page to print but only 4 are actually printed. Or some times none of them. Rarely all of them are printed. If I disconnect from usb, then send the job and reconnect, the chance of get the print done is increased. More technical information: ~$ lsmod | grep usb usblp 18307 0 ~$ tail -f /var/log/syslog Sep 5 10:42:54 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:42:54 desguai3 udev-configure-printer: Device already handled Sep 5 10:45:12 desguai3 wpa_supplicant[1135]: WPA: Group rekeying completed with 1c:7e:e5:46:5b:9d [GTK=TKIP] Sep 5 10:46:43 desguai3 kernel: [ 6539.488475] usb 2-1.1: USB disconnect, device number 9 Sep 5 10:46:43 desguai3 kernel: [ 6539.488755] usblp0: removed Sep 5 10:46:43 desguai3 udev-configure-printer: remove /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:46:43 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:46:43 desguai3 udev-configure-printer: Disabled printer ipp://localhost:631/printers/ML-1860-Series as the corresponding device was unplugged or turned off Sep 5 10:47:05 desguai3 kernel: [ 6560.789503] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd Sep 5 10:47:05 desguai3 kernel: [ 6560.885528] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:05 desguai3 mtp-probe: checking bus 2, device 10: "/sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.1" Sep 5 10:47:05 desguai3 mtp-probe: bus: 2, device: 10 was not an MTP device Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0 Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: Device vendor/product is 04E8:330C Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:05 desguai3 udev-configure-printer: failed to claim interface Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: MFG:Samsung MDL:ML-1860 Series SERN:- serial:Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.056195] usblp0: removed Sep 5 10:47:06 desguai3 udev-configure-printer: URI contains USB serial number Sep 5 10:47:06 desguai3 udev-configure-printer: URI match: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.061236] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:06 desguai3 udev-configure-printer: Consider also queues with "/usb/lp0" or "/usblp0" in their URIs as matching Sep 5 10:47:06 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:47:06 desguai3 udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/ML-1860-Series Sep 5 10:47:06 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:06 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:06 desguai3 udev-configure-printer: Device already handled ~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
[Desktop-packages] [Bug 1046335] Re: USB Printer: some times the jobs are printed and some times not
Till Kamppeter, I've been using the printer all this morning and looks like it is working fine now. Thank you very much. Best regards. ** Attachment removed: "printout" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1046335/+attachment/3294683/+files/printout ** Attachment removed: "original.odt" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1046335/+attachment/3294707/+files/relatorio.manual.A5.odt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1046335 Title: USB Printer: some times the jobs are printed and some times not Status in “cups” package in Ubuntu: Incomplete Bug description: This is a Samsung ML-1860 laser monochromatic printer, attached at usb. The problem is: only some pages are printed. Example: I send 6 copies of some page to print but only 4 are actually printed. Or some times none of them. Rarely all of them are printed. If I disconnect from usb, then send the job and reconnect, the chance of get the print done is increased. More technical information: ~$ lsmod | grep usb usblp 18307 0 ~$ tail -f /var/log/syslog Sep 5 10:42:54 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:42:54 desguai3 udev-configure-printer: Device already handled Sep 5 10:45:12 desguai3 wpa_supplicant[1135]: WPA: Group rekeying completed with 1c:7e:e5:46:5b:9d [GTK=TKIP] Sep 5 10:46:43 desguai3 kernel: [ 6539.488475] usb 2-1.1: USB disconnect, device number 9 Sep 5 10:46:43 desguai3 kernel: [ 6539.488755] usblp0: removed Sep 5 10:46:43 desguai3 udev-configure-printer: remove /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:46:43 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:46:43 desguai3 udev-configure-printer: Disabled printer ipp://localhost:631/printers/ML-1860-Series as the corresponding device was unplugged or turned off Sep 5 10:47:05 desguai3 kernel: [ 6560.789503] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd Sep 5 10:47:05 desguai3 kernel: [ 6560.885528] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:05 desguai3 mtp-probe: checking bus 2, device 10: "/sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.1" Sep 5 10:47:05 desguai3 mtp-probe: bus: 2, device: 10 was not an MTP device Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0 Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: Device vendor/product is 04E8:330C Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:05 desguai3 udev-configure-printer: failed to claim interface Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: MFG:Samsung MDL:ML-1860 Series SERN:- serial:Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.056195] usblp0: removed Sep 5 10:47:06 desguai3 udev-configure-printer: URI contains USB serial number Sep 5 10:47:06 desguai3 udev-configure-printer: URI match: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.061236] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:06 desguai3 udev-configure-printer: Consider also queues with "/usb/lp0" or "/usblp0" in their URIs as matching Sep 5 10:47:06 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:47:06 desguai3 udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/ML-1860-Series Sep 5 10:47:06 desguai3 udev-configure-printer: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:06 desguai3 udev-configure-printer: dev
