[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
This bug was fixed in the package hplip - 3.18.7+dfsg1-2ubuntu1 --- hplip (3.18.7+dfsg1-2ubuntu1) cosmic; urgency=medium * Made hp-toolbox starting up again (LP: #1789184). * Fixed all incorrect QMessageBox() calls (LP: #1745383). -- Till Kamppeter Wed, 3 Oct 2018 15:13:00 +0200 ** Changed in: hplip (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: In Progress Status in hplip package in Ubuntu: Fix Released Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
** Tags added: patch -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: In Progress Status in hplip package in Ubuntu: Fix Committed Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
I have looked into the source code and it does not look much like a
distro incompatibility, but seeing all what got commented out it looks
like a half-hearted removal of some of the available actions to apply on
a device ("Actions" tab).
Completing the commenting-out of the actions (attached patch) makes the
hp-toolbox working again.
Committed this in the upcoming hplip Ubuntu package.
** Patch added: "fix-hp-toolbox-startup.patch"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1789184/+attachment/5196660/+files/fix-hp-toolbox-startup.patch
** Changed in: hplip (Ubuntu)
Status: Confirmed => Fix Committed
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https://bugs.launchpad.net/bugs/1789184
Title:
toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object
has no attribute 'DiagnoseQueueAction'
Status in HPLIP:
In Progress
Status in hplip package in Ubuntu:
Fix Committed
Bug description:
This crash happened when I chose "Device Manager" from the HP icon in
the taskbar.
ProblemType: Crash
DistroRelease: Ubuntu 18.10
Package: hplip-data 3.18.7+dfsg1-1
ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9
Uname: Linux 4.17.0-6-generic x86_64
ApportVersion: 2.20.10-0ubuntu9
Architecture: amd64
CupsErrorLog:
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 27 11:06:37 2018
Dependencies:
gcc-8-base 8.2.0-4ubuntu1
libc6 2.27-3ubuntu1
libgcc1 1:8.2.0-4ubuntu1
liblzma5 5.2.2-1.3
xz-utils 5.2.2-1.3
ExecutablePath: /usr/share/hplip/toolbox.py
InstallationDate: Installed on 2014-07-15 (1504 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520)
InterpreterPath: /usr/bin/python3.6
Lpstat:
device for HP-Deskjet-D5500-series-2:
dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/
device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1
device for PDF: cups-pdf:/
MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H
PackageArchitecture: all
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd',
'/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/MP210-series.ppd: Permission denied
grep: /etc/cups/ppd/PDF.ppd: Permission denied
grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic
root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1
Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1
PythonArgs: ['/usr/bin/hp-toolbox']
PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3
SourcePackage: hplip
Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object
has no attribute 'DiagnoseQueueAction'
UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago)
UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev
sambashare sudo
dmi.bios.date: 07/23/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FD
dmi.board.name: GA-890GPA-UD3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias:
dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-890GPA-UD3H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
If the policy is to wait for the release to be stable to update hplip, it means that hplip will always be one release off and won't work on the latest release until the changes are SRUed. Besides SRUing large set of changes is huge and much more work than releasing a new version to the development release. Which changes also have to be approved by the SRU team. Finally, hplip is on Ubuntu and several flavors's ISO which won't be recreated after the release and will include a broken version of hplip. IMHO it would make sense to release hplip on the latest development release even if it's late in the cycle. ** Tags added: rls-cc-incoming -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: In Progress Status in hplip package in Ubuntu: Confirmed Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
Ubuntu 18.10 is not yet supported in hplip as the stable version of 18.10 is not yet released. We will enable the Ubuntu 18.10 support in hplip once the stable version is released. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: In Progress Status in hplip package in Ubuntu: Confirmed Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
Hi, Can you confirm on the distro version? We are yet to support the Ubuntu 18.10 in hplip driver. The latest Ubuntu version been supported in hplip is 18.04. Do you see any issues in Ubuntu 18.04? Thanks, Srinivas Teja ** Changed in: hplip Status: New => In Progress -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: In Progress Status in hplip package in Ubuntu: Confirmed Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
This bug is reported for 18.10. I don't have an 18.04 system to confirm if it exists or not on this release. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: In Progress Status in hplip package in Ubuntu: Confirmed Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: hplip (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: New Status in hplip package in Ubuntu: Confirmed Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1789184] Re: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction'
** Tags removed: need-duplicate-check ** Changed in: hplip (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in hplip package in Ubuntu: New Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
