[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
Bug report won't expire due to bug watches No reply to comment #57 after 40 days so closing as fixed ** Changed in: thunderbird (Ubuntu) Status: Incomplete => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird: Invalid Status in thunderbird package in Ubuntu: Fix Released Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
The upstream bugs 569324 and 737241 were both closed "RESOLVED WORKSFORME" on 2012-12-16 and 2019-02-16 respectively. I can't reproduce the bug here using either Ubuntu 18.04 or 19.10 and Thunderbird 60. Can this now be closed or does anyone still have a problem with Thunderbird not connecting after resuming from suspend? ** Changed in: thunderbird (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird: Invalid Status in thunderbird package in Ubuntu: Incomplete Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
** Changed in: thunderbird Status: Confirmed => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird: Invalid Status in thunderbird package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
Thanks for the test -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird: Invalid Status in thunderbird package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
Wayne, I don't see this problem doing these steps: 1. Make sure ff and tb both working OK, network wise 2. Switch off wifi and verify ff does not access anything. 3. Shutdown tb (all windows) 4. Start tb with wifi off 5. Switch wifi on 6. Verify ff working again, can access a page 7. In tb click "Get Mail". Tb check mails, no waiting, no messages, see immediate connections occur in wireshark. Tried this on 2 systems with same result using 60.*. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird: Confirmed Status in thunderbird package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
I can report a problem with Ubuntu 14.04 (x64, Mate desktop) which is similar as (but not identical to) what was described initially (bug description, or, say, posting #0, and first 20 postings relative to Ubuntu 10.04. Thunderbird version is 31.6.0, and the package is thunderbird 1:31.6.0+build1-0ubuntu0.14.04.1. When waking up from a long sleep/standby generated by closing the laptop lid, all looks fine, including reading messages, until I try to send a message (a new one, a response to or a forward from an old one) or even if I try to save a draft (this being true even if the draft is set to be saved in the local folder). I get an error message telling that there was an error, and I should check my account parameters. This happens with all my accounts (which are all IMAPs). The only resort is to close Thunderbird and restart it, in which case the problem disappears. But the work is lost, except if the message to be sent or saved has been exported to an html file, which allows to salvage the lost message by starting all over but not from scratch since the html file is there, to copy from and paste into the message. I tried the working offline followed by work online solution described elsewhere, to no avail. It looks like a persistent problem, regardless of distro version. I do not think this should be classified as medium, as far as this bug is an excellent incentive to switch to other email clients. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in thunderbird package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
Sorry I missed this comment: matteo, please be sure to use exact wording of what you see in messages and dialogs, not approximation. exact wording allows us to better search bugzilla and source code. I always try my best to do that. However: - in this case I did use the exact wording of the relevant message being shown in the current version. Where I used an approximate wording it was a message that used to be shown in an age-old version that I didn't have any more, so the best I could do was to mention the approximate message as I remembered it (I certainly won't reinstall an older version just for the sake of figuring out the exact wording of a message) - in some cases messages are displayed and then vanish. When I'm reporting a bug, I don't always have the time to repeat the steps _again_ in order to see the exact message and most importantly: - if you expect users reporting bugs to use the exact wordings, please make sure that all displayed errors, warnings and messages are copy-pastable. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
(In reply to WADA from comment #14) (In reply to matteo sisti sette from comment #12) 2. Even if you are not connected to the internet at all, it still says looked up gmail.com That's complete nonsense. (i) Open separate bug for error message improvement. Keep one proble per a bug at B.M.O, please. (ii) Until message will be improved, read looked up ... as looked up ..., but it failed, with complement string like ,but it failed, ,but it's not found, ..., as you like, in your brain, please. I also saw this too. I'm not sure if a bug exists for it - I started to look a few days ago but did not finish wada, thanks for all the ideas. I hope to check some of them. However, my sense is the problem is thunderbrd, because I do not have trouble with firefox. matteo, please be sure to use exact wording of what you see in messages and dialogs, not approximation. exact wording allows us to better search bugzilla and source code. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
matteo, is not the precise wording of what you see Failed to connect to server? (*not* unable to connect) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
Wayne, neither of the two As I mentioned in my report, what I see is Looked up gmail.com... (which is complete nonsense) and then nothing. It doesn't show any error message at all. IN SOME PREVIOUS VERSION it did show an error message, but I can't check now the exact wording; it may well have been Failed to connect to server, as you say. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
This has nothing to do with the wifi router. I see the exact same issue when I use a USB mobile broadband modem instead. (whops, I thought I had already mentioned that, I hadn't). Also note (again) my steps to reproduce the issue: Steps to reproduce: Make sure you're not connected to network Open Thunderbird Connect to network. CHECK THAT THE NETWORK CONNECTION WORKS BY OPENING A WEB PAGE IN A BROWSER Go to Thunderbird and click get mail So, between connecting to the network and having TB check mail, I check that everything else works by surfing the web with a browser. No matter how much time I wait, the FIRST time TB tries to fetch mail it systematically fails, even if it is several minutes after connecting to network; the SECOND time it succeeds. Frankly, I wouldn't look for the cause of this outside TB. By the way, my DNS is NOT defined as 192.168.1.1, it is 8.8.4.4 (Google's DNS). Regarding the other issue, the NONSENSE is that: 1. when connection to the server fails for whatever reason, no matter whether it is because the host is unreachable or because the name can't be resolved, it must show a message telling you what the failure is (such as couldn't resolve domain name, or whatever), not a message that tells you what was the last thing it did and which doesn't even tell you whether it was a success or failure! (looked up , as in I looked up the domain. Don't ask me whether I found it or not). When you tell a program to do something it must end in either or two ways: (a) I'm finished doing what you asked me: the result is , or (b) I couldn't complete the task because something went wrong: the error was x. 2. Even if you are not connected to the internet at all, it still says looked up gmail.com That's complete nonsense. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
(In reply to matteo sisti sette from comment #10) As I mentioned in my report, what I see is Looked up gmail.com... (which is complete nonsense) This message/situation is same as when FQDN is not found in DNS, and is easily seen by POP3 definition with dummy/non-existent server such as x.x.x. The messag is DNS is looke up. What is base of your nosense on message related to DNS look up? and then nothing. It doesn't show any error message at all. IN SOME PREVIOUS VERSION it did show an error message, but I can't check now the exact wording; it may well have been Failed to connect to server, as you say. With POP3 definition with dummy/non-existent server such as x.x.x, old Tb showed connection error message when server is not found in DNS. Recent Tb stopped annoying connection error error message. While looking up DNS, Looking up. After end of DNS look up, Looked up. If server is not found, stop further action, because trying to connect to non-exstent server is nonsense. Because phenomenon with Wifi and phenomenon is when Wifi router doesn't have server connection yet, it may be following. - In PC, DNS server is defined as 192.168.0.1. - Wifi router's local IP address is 192.168.0.1 i.e. Wifi roter behaves as proxy server to DNS, or a DNS server. - Wifi router gets actual DNS address of his provider upon connection establishment with his server. - Wifi router returns not found, if actual IP address of DNS of his provider is not known yet. If you can reproduce your problem consistently, (A) Before you try to connect to server from Tb, connect to 192.168.0.1 from Browser and check Wifi router's WAN side status. Is DNS address set always? If DNS IP address is shown, do tracert or ping the-ip-address-of-DNS at Terminal. Is response returned within reasonable period? Write ddown the actual DNS's IP address. (B) Actual DNS address is usualy not changed so frequently. Before you try to connect to server from Tb, do tracert written-down-ip-address-of-DNS at Terminal. Is response returned within reasonable period? (C) How about tracert or ping ???.gmail.com? IIRC, I already requested this to you in comment #2... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
(In reply to matteo sisti sette from comment #12) I see the exact same issue when I use a USB mobile broadband modem instead. By the way, my DNS is NOT defined as 192.168.1.1, it is 8.8.4.4 (Google's DNS). If problem happens when no route to internet(phone cable is pulled of from modem), it's perhaps one of next; - timeout in DNS server access - Tb's problem when PC's IP address is changed by DHCP retention, DNS cache is not cleared, ... If problem happens when other software like broweser can access to intenet normally, other component of Tb like SMTP can send mail, other mail client can access ...gmail.com with no problem even though Tb fails with looked up gmail.com, ..., etc., it's perhaps one of next; - timeout in DNS server access i Tb - Tb's problem when PC's IP address is changed by DHCP retention, DNS cache is not cleared, ... (known issues) If you can reproduce your problem consistently, do following, please. (i) Before try to access server from Tb, go Work Offline, then go Work Online. This disconnects from server, and restart network connection from scratch. IIRC, DNS cache related issue, IP address change relate issue, is bypassed by this. (ii) Get DNS server access log with timestamp. See bug 402793 comment #28. Win example : SET NSPR_LOG_MODULES=timestamp,nsHostResolver:5,imap:5,pop3:5 Timeout in DNS server access? Regarding the other issue, the NONSENSE is that: 1. when connection to the server fails for whatever reason, no matter whether it is because the host is unreachable or because the name can't be resolved, it must show a message telling you what the failure is (such as couldn't resolve domain name, or whatever), not a message that tells you what was the last thing it did and which doesn't even tell you whether it was a success or failure! (looked up , as in I looked up the domain. Don't ask me whether I found it or not). When you tell a program to do something it must end in either or two ways: (a) I'm finished doing what you asked me: the result is , or (b) I couldn't complete the task because something went wrong: the error was x. 2. Even if you are not connected to the internet at all, it still says looked up gmail.com That's complete nonsense. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
(In reply to matteo sisti sette from comment #12) 2. Even if you are not connected to the internet at all, it still says looked up gmail.com That's complete nonsense. (i) Open separate bug for error message improvement. Keep one proble per a bug at B.M.O, please. (ii) Until message will be improved, read looked up ... as looked up ..., but it failed, with complement string like ,but it failed, ,but it's not found, ..., as you like, in your brain, please. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
This needs more analysis. It would not surprise me if this is already described in a hard to find (duplicate) bug. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
matteo, can you reply to comment 2 and comment 1? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
Yes, I can reproduce with Thunderbird 17.0.2 on Ubuntu 12.04. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
Reply to comment 1: Exact same behavior after setting network.dns.disableIPv6=true (and restarting Tb) (tested twice) Regarding comment 2: too much work to test, however the premise connection is established upon first network request doesn't make any sense to me. Also note the fourth step in steps to reproduce. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
Vincent, Steve, can you reproduce? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
I'm on Ubuntu 12.10 beta 2 with TB 15.0.1 and so far, I don't experience this bug anymore. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
Another version combination where this bug is still present: Ubuntu 11.04 with Thunderbird 13.0.1 (from the PPA) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
** Bug watch added: Mozilla Bugzilla #737241 https://bugzilla.mozilla.org/show_bug.cgi?id=737241 ** Changed in: thunderbird Importance: Medium = Unknown ** Changed in: thunderbird Status: Invalid = Unknown ** Changed in: thunderbird Remote watch: Mozilla Bugzilla #569324 = Mozilla Bugzilla #737241 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Unknown Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
Launchpad has imported 4 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=737241. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2012-03-19T23:14:21+00:00 matteo sisti sette wrote: User Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.79 Safari/535.11 Steps to reproduce: Make sure you're not connected to network (in my case it's wifi, dunnow if this is relevant) Open Thunderbird Connect to network. Check that the network connection works by opening a web page in a browser Go to Thunderbird and click get mail Actual results: looked up gmail.com (or whatever is the mail server domain) appears on the status bar and stays there for a while. Then it disappears. Mail is not checked, and no error message is shown. This happens systematically, 100% of the times. Then I click get mail again, and it ALWAYS works the second time. Expected results: thunderbird should have connected to the mail server and checked for new messages the first time. This issue has always existed ever since I've used Thunderbird, back to version 3 or something. On older versions it was only _slightly_ better, in that you would get a baloon notification (or is it called a toast?) saying unable to connect and a (wrong) message on the status bar saying no messages to download on the first try. Reply at: https://bugs.launchpad.net/thunderbird/+bug/584529/comments/35 On 2012-03-20T04:38:52+00:00 M-wada wrote: (In reply to matteo sisti sette from comment #0) Actual results: looked up gmail.com (or whatever is the mail server domain) appears on the status bar and stays there for a while. Then it disappears. Mail is not checked, and no error message is shown. This happens systematically, 100% of the times. Then I click get mail again, and it ALWAYS works the second time. This phenomenon can occur if IPv6 relevant problem exists in your environment. - first DNS lookup(IPv6 address resolution) takes very long = timeout, Tb is unable to login. - upon second DNS lookup by Tb, IPv6 address resolution is alrweady done by first request, then second DNS look up ends within a shor period. This started to occur from Tb 3, because defaullt of network.dns.disableIPv6 was changef rom true to false by Tb 3. What happens if network.dns.disableIPv6=true is set? (restart Tb after setting change to avoid needless problems) Reply at: https://bugs.launchpad.net/thunderbird/+bug/584529/comments/36 On 2012-03-20T04:49:02+00:00 M-wada wrote: Because Wifi, wireless connection is established upon first network request from PC. It may take long and first DNS Lookup by Tb may timeout. How long does first ping(or tracert) imap.gmail.com after re-boot take in your environment? (1) Re-boot PC, (2) First ping imap.gmail.com, (3) Second ping imap.gmail.com, (4) Start Tb with network.dns.disableIPv6=false(default) or true, (5) Gmail IMAP folder access, Get Msgs etc. Reply at: https://bugs.launchpad.net/thunderbird/+bug/584529/comments/37 On 2012-05-18T14:43:38+00:00 Steve Chapel wrote: I can confirm this is an issue in Thunderbird 12 on Ubuntu 12.04. Reply at: https://bugs.launchpad.net/thunderbird/+bug/584529/comments/38 ** Changed in: thunderbird Status: Unknown = Confirmed ** Changed in: thunderbird Importance: Unknown = Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Confirmed Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
In my case, this was still present with TB 10 under Ubuntu 11.10 and now, under 12.04 beta. So I'm not sure it should be marked as invalid... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Invalid Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
(In reply to Christer Palm from comment #19) Having said that, it seems that this problem is gone in TB 10.0! Thanks Christer. Based on this I close this as WFM. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Invalid Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
My theory is, also as Christer mentioned in comment 16, that we try to connect immediately after wake up, but since cached host name has expired we do complete name resolving again. But the system is not up that soon (few milliseconds after the wake up) to return some result. We should then not cache the unknown-host state. I'm not a linux developer (I don't see this behavior on a Windows machine, but also may be just related to record expiration times) and also I'm not directly a DNS code maintainer (however, I can do the fix my self). Adding Michal, since he may know better what type of error state we get from getaddrinfo w/o a net connection up on a linux system. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Invalid Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
Actually, as I tried to explain, what's going on is this; 1. After wakeup TB immediately tries to reconnect 2. TB calls nsHostResolver to resolve the server name which immediately gets an error because at this time, the network interface is not yet up 3. nsHostResolver treats this error (in fact, any error) as an unknown host, and puts that that fact in its cache 4. TB recognizes that the request is not initiated by the user and therefore suppresses any UI level error message 5. User comes around and clicks Get Mail 6. TB again calls nsHostResolver to resolve the server name, which returns unknown host from its cache 7. This time the request IS initiated by the user so an error message is shown 8. Not until the cache entry expires can the user successfully reconnect Having said that, it seems that this problem is gone in TB 10.0! /C -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Invalid Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529] Re: Thunderbird complains there is no connection on resume from suspend, when there is a connection
** Changed in: thunderbird Status: New = Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: Invalid Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 584529]
does log show anything interesting ? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/584529 Title: Thunderbird complains there is no connection on resume from suspend, when there is a connection Status in Mozilla Thunderbird Mail and News: New Status in “thunderbird” package in Ubuntu: Triaged Bug description: Binary package hint: thunderbird When I resume from suspend, network manager quickly re-establishes a WiFi internet connection. With an active connection, I try to check my mail with Thunderbird, but it complains that it can't connect to the IMAP server. This seems to happen after longer suspend periods because if I try to replicate the behaviour by quickly suspending and resuming (suspend of a few seconds), I get no warning. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: thunderbird 3.0.4+nobinonly-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic x86_64 Architecture: amd64 Date: Sun May 23 12:26:28 2010 InstallationMedia: Ubuntu 10.04 Lucid Lynx - Alpha amd64 (20100412) ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: thunderbird To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/584529/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
