Re: Interface problems 32 bit AOO/64 bit Windows
On 11.09.2013 14:47, Rory O'Farrell wrote: On Wed, 11 Sep 2013 08:44:51 -0400 Rob Weir wrote: On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell wrote: On en-Forum there have been a number of reports of printing problems, usually manifesting as not printing from AOO although printing correctly from other applications. Sometimes (rarely) such problems can be solved by reinstalling the printer drivers. I have also seen them reported for printing to network connected printers. The common factor is 32bit AOO and 64 bit windows. One such case is current http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191 We can dig out other examples if required. For such reports (and fixes) one is at the mercy of the skill level of the user, which may not be expert. Before raising an issue for this, I bring the problem to the list to see if it has affected any list members. I tried on a 64-bit Windows 8 machine. I created a new spreadsheet in MS Office 2013, with full color charts, cell background colors, shaded borders, etc. I saved as XLS format and loaded in AOO 4.0 Calc The colors showed correctly. I printed to an HP LaserJet 400 Color network printer. The output was correct. All the colors printed. It might help to get his specific document. (Or a similar document that consistently fails for him). I can then test with that document. Regards, -Rob I cannot myself test because I only have (legacy) 32 bit Windows. -- Rory O'Farrell I think Armin has already requested that on the Forum, Rob. I asked more for different stuff (I do not think that it's related to the document, but you never know, also not impossible), so a good additional question. Adding in the forum thread... -- ALG - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Interface problems 32 bit AOO/64 bit Windows
On Wed, 11 Sep 2013 08:44:51 -0400 Rob Weir wrote: > On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell wrote: > > > > On en-Forum there have been a number of reports of printing problems, > > usually manifesting as not printing from AOO although printing correctly > > from other applications. Sometimes (rarely) such problems can be solved by > > reinstalling the printer drivers. I have also seen them reported for > > printing to network connected printers. The common factor is 32bit AOO and > > 64 bit windows. > > > > One such case is current > > http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191 > > We can dig out other examples if required. > > > > For such reports (and fixes) one is at the mercy of the skill level of the > > user, which may not be expert. Before raising an issue for this, I bring > > the problem to the list to see if it has affected any list members. > > > > I tried on a 64-bit Windows 8 machine. > > I created a new spreadsheet in MS Office 2013, with full color charts, > cell background colors, shaded borders, etc. > > I saved as XLS format and loaded in AOO 4.0 Calc > > The colors showed correctly. > > I printed to an HP LaserJet 400 Color network printer. The output was > correct. All the colors printed. > > It might help to get his specific document. (Or a similar document > that consistently fails for him). I can then test with that document. > > Regards, > > -Rob > > > > I cannot myself test because I only have (legacy) 32 bit Windows. > > > > -- > > Rory O'Farrell > > > I think Armin has already requested that on the Forum, Rob. -- Rory O'Farrell - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Interface problems 32 bit AOO/64 bit Windows
On Wed, Sep 11, 2013 at 12:01 AM, Rory O'Farrell wrote: > > On en-Forum there have been a number of reports of printing problems, > usually manifesting as not printing from AOO although printing correctly from > other applications. Sometimes (rarely) such problems can be solved by > reinstalling the printer drivers. I have also seen them reported for printing > to network connected printers. The common factor is 32bit AOO and 64 bit > windows. > > One such case is current > http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191 > We can dig out other examples if required. > > For such reports (and fixes) one is at the mercy of the skill level of the > user, which may not be expert. Before raising an issue for this, I bring the > problem to the list to see if it has affected any list members. > I tried on a 64-bit Windows 8 machine. I created a new spreadsheet in MS Office 2013, with full color charts, cell background colors, shaded borders, etc. I saved as XLS format and loaded in AOO 4.0 Calc The colors showed correctly. I printed to an HP LaserJet 400 Color network printer. The output was correct. All the colors printed. It might help to get his specific document. (Or a similar document that consistently fails for him). I can then test with that document. Regards, -Rob > I cannot myself test because I only have (legacy) 32 bit Windows. > > -- > Rory O'Farrell > > - > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Interface problems 32 bit AOO/64 bit Windows
On en-Forum there have been a number of reports of printing problems, usually manifesting as not printing from AOO although printing correctly from other applications. Sometimes (rarely) such problems can be solved by reinstalling the printer drivers. I have also seen them reported for printing to network connected printers. The common factor is 32bit AOO and 64 bit windows. One such case is current http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191 We can dig out other examples if required. For such reports (and fixes) one is at the mercy of the skill level of the user, which may not be expert. Before raising an issue for this, I bring the problem to the list to see if it has affected any list members. I cannot myself test because I only have (legacy) 32 bit Windows. -- Rory O'Farrell - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
