Re: [tdf-discuss] using information from OOo lists for LibO marketing? (was: Fwd: [users] Licensing Details)

2011-04-22 Thread James Wilde
Thanks, Bernhard, for a reasoned and reasonable reply.  For those who don't 
want to read all the comments, including my replies, I'll reply to the original 
message on the OOo list, as Drew and Andy suggested, with a reference to the 
Oracle announcement, as Bernhard suggests.

//James

On Apr 22, 2011, at 04:35 , Bernhard Dippold wrote:

 Hi James, all,
 
 snip

 About this main question:
 
 I don't know the sender, but in most cases of such mails people are not
 aware of sending their full address and contact details to an public
 mailing list when they write a mail from their office.
 
 If you cite such people you probably do them a favor if you cut this
 information in your reply.
 
 In this case I feel a bit different, as the sender is senior manager of
 an IT company.
 
 So my take is: Yes - the footer doesn't hinder you to reply to his request.

I agree.
 snip


 He asked a question on the OpenOffice.org users list, not
 LibreOffice.
 
 Right. So if James replies, he should answer his question on the license
 of OpenOffice.org.
 
 What Drew and Andy don't want to support, is subversive LibreOffice
 marketing against OpenOffice.org.
 
 Even if the rest of the community didn't follow us by now, we don't
 think that OpenOffice.org is a competitor we have to fight against by
 all possible means.

I'm not sure that using information on a public list to suggest that there 
might be alternatives to the option he is suggesting on the public list can be 
classed as by all possible means.
 
 In my eyes it is allowed to inform about LibreOffice while replying to
 the question on OOo license, perhaps linking to the Oracle announcement
 from last Friday: As there might be major modification in OpenOffice.org
 community and product structure, he should keep an eye on what's going
 on in the near future. If this announcement would cause him uncertainty
 about OOo's future, it might be reasonable to have a look at LibreOffice.

That was exactly my thought, although not specified in my comments. He could be 
going from one closed alternative to another when an open system is available.

 
 We should not compete against each other - especially in a situation
 where none of us know, what will happen to the OOo community. Perhaps we
 get a chance to re-unite: Then competitive marketing might be an issue
 that adds negative feelings we should avoid.

If this became the case, I would suggest that it was because Oracle dropped 
OOo, in which case OOo is joining LibO not some kind of merge.
 
 Competitive marketing is not the way to go for LibreOffice: Italo
 Vignoli, our marketing spokesperson, mentioned this point in several
 mails on various lists: We stand *for* our community and our product and
 not *against* others.

This is the strongest argument and the one I needed.

 
 
 To forward such a message here was wrong

I have to say BS here.  The information is already public, and likely to be 
seen by many/most on the LibO discuss list.
 
 I agree, but this doesn't mean that this topic is wrong on our discuss list.
 
 You might have asked your question without copying the OP mail - and
 have chosen a more descriptive subject ;-)
 
 Matter of opinion - see above.

 But this is not the way I think is the official position of the
 LibreOffice community.
 
 Even if they decided not to follow our way by one or another reason,
 these are the people we worked with for several years - and we liked
 working together.
 
 Florian was very sad that he had to resign from his OOo Marketing Lead
 post - and so did the former OOo Community Council members here in the
 SC as well as many others.

Not valid reasons.

 
 Tolerance is important - for different opinions as well as for working
 in two communities.
 
 But that's just my personal opinion...
 
 [...]
 
 If James truly believes it is appropriate to respond to a query of
 this nature, made on the OpenOffice.org mailing list, with a
 recommendation to use a different application then he should (must)
 be willing to do so in the open, on that mailing list.
 
 It's just a gut feeling, but this seems to be more honest than a private
 mail.
 
 A mail to the users list will have to be phrased in a way telling just
 the facts about LibreOffice without doing any harm to OOo. A private
 mail could be considered as bad marketing for us, because LibreOffice
 stands for openness and transparency.

I agree.

 snip

 In my eyes this is totally different: While Microsoft tried to turn the EU 
 position back to proprietary licensed software lock-in, you got notice of 
 someone willing to switch from Microsoft to OSS software.
 
 And as OpenOffice.org is not (or not only) our competitor, their mailing 
 lists are not just an arbitrary public list.

I disagree.

 
 It's good for us, if companies help others to switch from MS to OOo, because
 
 - there is too less infrastructure (with professional support) and 
 documentation on migrating to LibreOffice.
 
 - as we will prove to be better than 

Auto Reply: Re: [tdf-discuss] using information from OOo lists for LibO marketing? (was: Fwd: [users] Licensing Details)

2011-04-22 Thread tehmurasp . ghyara
Hi,
I am out of office till 27th April, 2011

Call me if it is an urgent issue. (Mob: +91 9886 46 3370)

Ciao and regards
TG

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Re: Auto Reply: Re: [tdf-discuss] using information from OOo lists for LibO marketing? (was: Fwd: [users] Licensing Details)

2011-04-22 Thread James Wilde
Now _that_ was an interesting input!

On Apr 22, 2011, at 09:53 , tehmurasp.ghy...@oracle.com wrote:  -!!

 Hi,
 I am out of office till 27th April, 2011
 
 Call me if it is an urgent issue. (Mob: +91 9886 46 3370)
 
 Ciao and regards
 TG
 
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Re: [tdf-discuss] using information from OOo lists for LibO marketing? (was: Fwd: [users] Licensing Details)

2011-04-22 Thread James Wilde
OK, it feels like I've created the never-ending story here.  After thinking 
about possible comments over breakfast, I've come to the conclusion that there 
is no way I can write the intended message on the OOo list without breaching 
Bernhard's desire not to rile former colleagues.  They must be feeling unsecure 
enough after Oracle's press release.  So I've decided, regretfully, that 
there's nothing I can do.

However, one thing I do think is extremely interesting is that no-one has yet 
answered the OPs message on the list, notwithstanding that it has been up for 
16 hours.  This kind of simple question usually gets a number of swift replies 
within a matter of an hour or so, particularly from people who want to take 
part in the community but perhaps don't think they have the technical 
competence to contribute in that way.  So perhaps the community over on OOo is 
feeling a little bruised and deserted after Oracle's announcement.

//James



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Re: [tdf-discuss] using information from OOo lists for LibO marketing? (was: Fwd: [users] Licensing Details)

2011-04-22 Thread drew
On Fri, 2011-04-22 at 10:52 +0200, James Wilde wrote:
snip

   I've come to the conclusion that there is no way I can write the intended 
 message on the OOo list without breaching Bernhard's desire not to rile 
 former colleagues.

snip

 
 However, one thing I do think is extremely interesting is that no-one has yet 
 answered the OPs message on the list, 

Hi James,

If I may - you intention for being connected to both projects I take it,
is to support both projects, yes?

Then why not simply respond to him on the OpenOffice.org mail list and
answer his question as asked - from the OpenOffice.org perspective?

Thanks

Drew


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Re: [tdf-discuss] using information from OOo lists for LibO marketing? (was: Fwd: [users] Licensing Details)

2011-04-22 Thread James Wilde

On Apr 22, 2011, at 13:55 , drew wrote:

 On Fri, 2011-04-22 at 10:52 +0200, James Wilde wrote:
 snip
 
  I've come to the conclusion that there is no way I can write the intended 
 message on the OOo list without breaching Bernhard's desire not to rile 
 former colleagues.
 
 snip
 
 
 However, one thing I do think is extremely interesting is that no-one has 
 yet answered the OPs message on the list, 
 
 Hi James,
 
 If I may - you intention for being connected to both projects I take it,
 is to support both projects, yes?

Actually, no, Drew.  I was a firm believer in OOo at one time, especially when 
I was using linux for my workstation.  I became a bit dubious when Oracle 
bought it, but continued using it.  I joined LibO when it started, but didn't 
convert to using LibO until there was a stable version out.  It's just lethargy 
that's stopped me from quitting the OOo lists.  Also, until recently, when the 
threads started to diverge, there was a good deal of useful stuff in the OOo 
user list.  You will remember furthermore that there was a low signal to noise 
ratio in the LibO lists at the beginning.  ;)
 
 Then why not simply respond to him on the OpenOffice.org mail list and
 answer his question as asked - from the OpenOffice.org perspective?

I no longer have any interest in supporting OOo now that there is a genuinely 
non-commercial alternative.  The reason I originally thought it would be a good 
idea to contact the OP was not at all to do with any thought of competition 
between different ODT offerings.  It was that the bigger the user base for the 
product I use (and now support in a modest way with a bit of moderation) the 
better the chances of financial support which will allow LibO developers to 
keep on providing me with a fantastic piece of software.  That was also why I 
jumped in on the side of those who wanted to actually do something about the EU 
choosing Office without a cost-benefit analysis, but there again, there 
appeared to be a lack of enthusiasm from those who carry weight.

//James

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Re: [tdf-discuss] using information from OOo lists for LibO marketing? (was: Fwd: [users] Licensing Details)

2011-04-21 Thread Bernhard Dippold

Hi James, all,

I'm not part of the SC, but like Drew and Andy a longtime OOo community
member - perhaps I can shed a bit of light on the issue...

James Wilde schrieb:


On Apr 21, 2011, at 23:09 , drew wrote:


On Thu, 2011-04-21 at 22:40 +0200, M Henri Day wrote:

2011/4/21 drewd...@baseanswers.com


On Thu, 2011-04-21 at 19:05 +0200, M Henri Day wrote:

2011/4/21 James Wildejames.wi...@sunde-wilde.com


Just got this message in my inbox.  I wonder if sending him
a note about LibO would be considered to be in breach of
the comprehensive warning at the bottom.


About this main question:

I don't know the sender, but in most cases of such mails people are not
aware of sending their full address and contact details to an public
mailing list when they write a mail from their office.

If you cite such people you probably do them a favor if you cut this
information in your reply.

In this case I feel a bit different, as the sender is senior manager of
an IT company.

So my take is: Yes - the footer doesn't hinder you to reply to his request.

But...


//James

Begin forwarded message:


From: SAEED AHMEDsaeed.ah...@3i-infotech.xxx Date:
April 20, 2011 15:34:31 GMT+02:00 To:
us...@openoffice.orgus...@openoffice.org Subject:
[users] Licensing Details [...]



That's all well and good - but - contacting him is simply
_wrong_ IMO.


In my eyes it depends on the content of this reply.


He asked a question on the OpenOffice.org users list, not
LibreOffice.


Right. So if James replies, he should answer his question on the license
of OpenOffice.org.

What Drew and Andy don't want to support, is subversive LibreOffice
marketing against OpenOffice.org.

Even if the rest of the community didn't follow us by now, we don't
think that OpenOffice.org is a competitor we have to fight against by
all possible means.

In my eyes it is allowed to inform about LibreOffice while replying to
the question on OOo license, perhaps linking to the Oracle announcement
from last Friday: As there might be major modification in OpenOffice.org
community and product structure, he should keep an eye on what's going
on in the near future. If this announcement would cause him uncertainty
about OOo's future, it might be reasonable to have a look at LibreOffice.

We should not compete against each other - especially in a situation
where none of us know, what will happen to the OOo community. Perhaps we
get a chance to re-unite: Then competitive marketing might be an issue
that adds negative feelings we should avoid.

Competitive marketing is not the way to go for LibreOffice: Italo
Vignoli, our marketing spokesperson, mentioned this point in several
mails on various lists: We stand *for* our community and our product and
not *against* others.



To forward such a message here was wrong


I agree, but this doesn't mean that this topic is wrong on our discuss list.

You might have asked your question without copying the OP mail - and
have chosen a more descriptive subject ;-)


and such actions should NOT be tolerated.


As non-native speaker, this part sounds too hard to me. It's a valid
question how we interact with the OOo community we left behind us.

And if people want to use information from over there to do marketing
against them, nobody will be able to hinder them.

But this is not the way I think is the official position of the
LibreOffice community.

Even if they decided not to follow our way by one or another reason,
these are the people we worked with for several years - and we liked
working together.

Florian was very sad that he had to resign from his OOo Marketing Lead
post - and so did the former OOo Community Council members here in the
SC as well as many others.

Tolerance is important - for different opinions as well as for working
in two communities.

But that's just my personal opinion...


[...]


If James truly believes it is appropriate to respond to a query of
this nature, made on the OpenOffice.org mailing list, with a
recommendation to use a different application then he should (must)
be willing to do so in the open, on that mailing list.


It's just a gut feeling, but this seems to be more honest than a private
mail.

A mail to the users list will have to be phrased in a way telling just
the facts about LibreOffice without doing any harm to OOo. A private
mail could be considered as bad marketing for us, because LibreOffice
stands for openness and transparency.


[...]


Recently there was some discussion about the decision of the European
Union to renegotiate with Microsoft about new licenses for Office,
[...]  I don't know whether TDF actually did anything about it, but
there was a lot of agreement that they should do.


I think a SC member did blog about this topic, but I'm not sure.


Now someone has made information available on a public list which
could be beneficial to TDF in a similar though smaller way, and I
have decided that I see no problem with making use of that public
information.


In my eyes this is