[IxDA Discuss] Suitable icon for freeze
Hi all! Can you suggest some good links or any ideas for designing a suitable icon to denote freeze image and freeze screen? Kindly get back with any ideas that bouce ur head. Regards, Preeti *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Competitive analysis
Hi all, I am doing a competitive analysis for corporate/ecommerce site for a product company. What are the various parameters against which a qualitative analysis could be done. To name a few, I have: * Overall structure * Customer segmentation * Global/Local balance as each of the regions have their own sites * Brand expressions * Unique features * Technology used * Ease of reaching products * Quality of content Are there any more key parameters? Kind regards, Sushma Sudhir Senior Information Architect, Creative Design | Sapient *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Placement of credit card logos
I'd say web sites aren't like convenience stores (where you're likely to see CC logos right on the front door): These days, credit cards are the most common way to pay for something online (I'm generalizing, and know Paypal, mail order and some other options exist), such that you shouldn't need to advertise the fact that you accept credit cards, or which cards you accept. It's a given, and people won't gain anything out of seeing them on the home page. The only it depends point I would make, is if you don't accept Visa, Mastercard or Discover...like - if you only take Diner's Club (which would be weird). Even then, I wouldn't put that on the home page, but probably on the first step of the purchase process, as a warning. In the spirit of reduce the unnecessary as much as possible, wherever possible, then reduce it some more, I'd nix them from the home page, and only include them where needed: When asking for the person's payment info. I'd go as far as saying you don't need the LOGOS at all...just a clear indication of what you accept (select your card type: visa, mc, amex, chuck's card-o-matic). - Bryan http://www.bryanminihan.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marianne Jensen Sent: Monday, December 03, 2007 4:03 AM To: [EMAIL PROTECTED] Subject: [IxDA Discuss] Placement of credit card logos I'm curious to know where others stand with regard to credit card logo placement on an ecommerce site. We're of differing opinions here - one camp believing that credit card logos are best placed straight on the home page, right in the top - prominent placement - and have the statistics to prove that there is an increase in conversion as a result of said placement. The other camp comes from a design perspective, and believes that credit card logos are aesthetically unpleasing to the overall design (cheapening the look and feel) and that the credit card logos are better placed where they are more contextually appropriate - that is - within an in-page shopping cart box (which displays once an item has been added to the cart) and on the shopping cart pages themselves. Thoughts? Marianne *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Suitable icon for freeze
yes, great recommendation! Horton's book is 13 or 14 yrs old but still valid today as it was when it came out. it's a fantastic resource for understanding the theory and practical considerations when designing icons and visual metaphors. On Dec 3, 2007 8:36 AM, Chauncey Wilson [EMAIL PROTECTED] wrote: Hello, I would suggest that you try the method called braindrawing which is a visual type of brainstorming. Here are the basic instructions: 1. Each member of a group is invited to explore solutions to a visual problem statement by sketching solutions for a designed period of time. 2. The sketches are passed on to another person. 3. The second person then enhances or adds something to the sketch or creates a new sketch and then passes all the sketches on a page to yet another person. 4. The process is repeated for several iterations. For example, you might do five iterations of braindrawing with the first iteration lasting 10 minutes (the first person has a blank page and might need more time to get started) followed by four, five-minute enhancement iterations. 5. At the end of a braindrawing session, all the sketches created by the group are posted in an art gallery where colleagues and participants in the braindrawing session can review the sketches and discuss which ideas should be considered further. 6. The post-braindrawing discussion should be recorded. The group can vote on the best ideas and then prioritize them further at the end of the session or at a separate session. The ideas can also evaluated by a different group. This is a simple technique which can generate many ideas. The second approach is to brainstorming metaphors associated with cold, the process of getting colder, etc and then brainstorming images that go with the various metaphors. After you generate the list, you can apply various criteria (international acceptability, fit with current icons, complexity, etc.). If you don't have a copy, I would highly recommend William Horton's The Icon Book (which may be out of print) as the definitive guide on principles for icon design. The appendix to the book also has a list of icons that can be to simulate ideas. Chauncey On Dec 3, 2007 12:25 AM, PREETI SALUJA [EMAIL PROTECTED] wrote: Hi all! Can you suggest some good links or any ideas for designing a suitable icon to denote freeze image and freeze screen? Kindly get back with any ideas that bouce ur head. Regards, Preeti *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- -- www.flyingyogi.com -- *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Placement of credit card logos
most, not all ecommerce sites offer credit card payment options in a drop down menu with Visa usually defaulted as its the most popular card in the US. because it's defaulted, some users may not click on the menu to reveal other choices like AMEX or Discover, etc. therefore, it *can't* hurt to place logs of other accepted cards next to the payment options so users can visually scan their choices of supported cards. AND...equally important - make sure you convey info on what the CVV number is for the different cards you support - they vary between cards. On Dec 3, 2007 10:41 AM, Dariusz Paciorek [EMAIL PROTECTED] wrote: I think that depends of the project, for example in Brazil the majority costumers look for the payment ways first(at least at the first buy intention) them he look for some product to buy. Maybe... but I've got alternative examples, where credit card logos are not displayed on home page. http://www.amazon.com http://www.agito.pl *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- -- www.flyingyogi.com -- *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Fixing bugs is not fixing design!
Excerpted from a post on my blog: http://www.dexodesign.com/2007/11/fixing-bugs-is-not-equivalent-to-fixing.html Would love feedback fromn IxDA'ers... [snip] At Dux2007 http://www.dux2007.com/ in Chicago, I attended a workshop where I asked the group why we don't design software like we do hardware? Why don't we spend more time in prototypes, mockups, etc. One of the attendees, a software designer... said because it's cheap to fix software problems - all you have to do is make a download available that resolves the bugs. That's what so many executives are really thinking, aren't they? Build it, test it, get it out the door, and then ship fixes as necessary. Time to market, fix later. And herein lies the mistake: fixing bugs is not equivalent to fixing design. True, bugs in software can be fixed easier and cheaper than bugs in hardware. But we're not talking about bugs--we're talking about DESIGN. You can't fix a design with a download! Design is the essence of the product, how the product interacts with users, the personality of the product, the metaphors, etc. Attempting to fix design in an update results in confusion, retraining, potential loss of trust, etc. The changes are too significant. Therefore redesign is often delayed until the next major release of the product, resulting in additional costs, potential loss of customer loyalty and the opportunity to lock them in, etc. So, yes, software bugs can be remedied easier than bugs in hardware. But design problems in software are no easier or cheaper to resolve than hardware design flaws, and therefore we (software designers, creators, builders) must adopt better processes, principles, and expertise towards designing better software products from the start. -- Russell Wilson Vice President, Product Design NetQoS, Inc. *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Suitable icon for freeze
Let me just suggest that you may be complicating this unnecessarily by thinking of it as freeze It seems likely that what you want to do is analogous to either pausing or stopping a video display and there are recognized icons for both those. Katie On Dec 3, 2007 12:25 AM, PREETI SALUJA [EMAIL PROTECTED] wrote: Hi all! Can you suggest some good links or any ideas for designing a suitable icon to denote freeze image and freeze screen? Kindly get back with any ideas that bouce ur head. Regards, Preeti -- -- Katie Albers User Experience Consulting Project Management [EMAIL PROTECTED] *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Fixing bugs is not fixing design!
Since I work on helping to design what is fairly complex software, i'd like to chime in on this. i agree that fixing bugs is not the same as fixing design. however, anyone who has worked at a startup with scant resources, aggressive time lines and so forth, will also tell you that you're often faced with tough choices: - take X months to design the perfect system - not an option for a company that has to ship or release a product yesterday - implement a design that will work - learn from it and try to improve it based on real-world use - not ideal but the most practical given limited time and resources On Dec 3, 2007 12:29 PM, Russell Wilson [EMAIL PROTECTED] wrote: Excerpted from a post on my blog: http://www.dexodesign.com/2007/11/fixing-bugs-is-not-equivalent-to-fixing.html Would love feedback fromn IxDA'ers... [snip] At Dux2007 http://www.dux2007.com/ in Chicago, I attended a workshop where I asked the group why we don't design software like we do hardware? Why don't we spend more time in prototypes, mockups, etc. One of the attendees, a software designer... said because it's cheap to fix software problems - all you have to do is make a download available that resolves the bugs. That's what so many executives are really thinking, aren't they? Build it, test it, get it out the door, and then ship fixes as necessary. Time to market, fix later. And herein lies the mistake: fixing bugs is not equivalent to fixing design. True, bugs in software can be fixed easier and cheaper than bugs in hardware. But we're not talking about bugs--we're talking about DESIGN. You can't fix a design with a download! Design is the essence of the product, how the product interacts with users, the personality of the product, the metaphors, etc. Attempting to fix design in an update results in confusion, retraining, potential loss of trust, etc. The changes are too significant. Therefore redesign is often delayed until the next major release of the product, resulting in additional costs, potential loss of customer loyalty and the opportunity to lock them in, etc. So, yes, software bugs can be remedied easier than bugs in hardware. But design problems in software are no easier or cheaper to resolve than hardware design flaws, and therefore we (software designers, creators, builders) must adopt better processes, principles, and expertise towards designing better software products from the start. -- Russell Wilson Vice President, Product Design NetQoS, Inc. *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- -- www.flyingyogi.com -- *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Suitable icon for freeze
On Dec 3, 2007 8:07 AM, Ari Feldman [EMAIL PROTECTED] wrote: yes, great recommendation! Horton's book is 13 or 14 yrs old but still valid today as it was when it came out. it's a fantastic resource for understanding the theory and practical considerations when designing icons and visual metaphors. I'm not such a big fan of the Horton book. Some design books age well, this one hasn't IMHO. I gave my copy away, and I do lots of icon design work. I recommend instead: Pictograms Icons Signs, Rayan Abdullah Roger Hubner Large and interesting book with examples from many artists and eras. A large emphasis on Olympics variants is understandable since that sort of started the trend. Handbook of Pictorial Symbols, Rudolf Modley Another good sourcebook with lots of pictorial examples If you expand out from these two books on Amazon you'll find lots of similar symbol sourcebooks to choose from. A more modern book on icon design is: Icon Design, Steve Caplin But it's still underwhelming and outdated, even though it was published in 2001. Great color printing though. Two web sources that I keep hoping will be better than they actually are, but in case you don't know about them: The Tango Icon Library http://tango.freedesktop.org/Tango_Icon_Library The Merriam-Webster Visual Dictionary Online http://visual.merriam-webster.com/ If you need to create Windows icons, IcoFX is my favorite of the free icon editors: http://icofx.xhost.ro/ I think there's a real opportunity for a crackerjack designer/writer to create the definitive book on icon and symbol design for software and hardware products. You'll sell at least one copy to me. Michael Micheletti *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] A good source for stats on browsers, screen resolution, OS, etc.
MarketShare is a good source of some recent and free statistics frequently asked for by designers: Browsers: http://marketshare.hitslink.com/report.aspx?qprid=0# Screen resolution: http://marketshare.hitslink.com/report.aspx?qprid=17 Search engines: http://marketshare.hitslink.com/report.aspx?qprid=4 Some categories have a geographical filter, and you can get data by location, if needed. Lada *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Placement of credit card logos
Agreed with Ari - displaying card logos on the checkout page is a good visual indicator of the payment options that are available, potentially saving users a click and some scanning to find this information. Displaying the accepted cards on the home page is overkill in my opinion. The only case where I see it as justifiable is a store which has an official payment provider, such as Visa for the Olympics (see e.g. http://www.vancouver2010.com/store/). A final note: If your site supports payment options like Paypal and Google Checkout, it may be a good idea to display these not just on the checkout page, but on product details pages as well. This allows customers who wish to use these options to self-select earlier in the checkout flow, and to avoid potentially having to enter billing and shipping details twice (on your site and on the payment provider's). Dmitry On Dec 3, 2007 8:15 AM, Ari Feldman [EMAIL PROTECTED] wrote: most, not all ecommerce sites offer credit card payment options in a drop down menu with Visa usually defaulted as its the most popular card in the US. because it's defaulted, some users may not click on the menu to reveal other choices like AMEX or Discover, etc. therefore, it *can't* hurt to place logs of other accepted cards next to the payment options so users can visually scan their choices of supported cards. AND...equally important - make sure you convey info on what the CVV number is for the different cards you support - they vary between cards. On Dec 3, 2007 10:41 AM, Dariusz Paciorek [EMAIL PROTECTED] wrote: I think that depends of the project, for example in Brazil the majority costumers look for the payment ways first(at least at the first buy intention) them he look for some product to buy. Maybe... but I've got alternative examples, where credit card logos are not displayed on home page. http://www.amazon.com http://www.agito.pl *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- -- www.flyingyogi.com -- *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] A good source for stats on browsers, screen resolution, OS, etc.
On Dec 3, 2007 1:51 PM, Lada Gorlenko [EMAIL PROTECTED] wrote: MarketShare is a good source of some recent and free statistics frequently asked for by designers: Browsers: http://marketshare.hitslink.com/report.aspx?qprid=0# Screen resolution: http://marketshare.hitslink.com/report.aspx?qprid=17 We're having trouble believing this data, with Windows Mobile/Pocket IE generating measurable volume and Symbian devices not even making the list. Perhaps this is North America only? -- Barbara Ballard [EMAIL PROTECTED] 1-785-838-3003 *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Fixing bugs is not fixing design!
I agree Russell. Trying to fix a design should happen during the conceptualization of the design. It doesn't happen through fixes to software. Fixes to software to poorly adapt a design result in a big ball of tape that no one can unravel. ~Lis http://www.elisabethhubert.com/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=23214 *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Placement of credit card logos
Surely the aim of an e-commerce site primarily is to sell products, therefore if the statistics prove that an increased conversion rate is achieved by placing the logos on the home page, that has to be the correct method? Sometimes the means to the end is not the most aesthetically desirable :-( James --- I'm curious to know where others stand with regard to credit card logo placement on an ecommerce site. We're of differing opinions here - one camp believing that credit card logos are best placed straight on the home page, right in the top - prominent placement - and have the statistics to prove that there is an increase in conversion as a result of said placement. The other camp comes from a design perspective, and believes that credit card logos are aesthetically unpleasing to the overall design (cheapening the look and feel) and that the credit card logos are better placed where they are more contextually appropriate - that is - within an in-page shopping cart box (which displays once an item has been added to the cart) and on the shopping cart pages themselves. *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Placement of credit card logos
On 4/12/07 3:15 AM, Ari Feldman [EMAIL PROTECTED] wrote: most, not all ecommerce sites offer credit card payment options in a drop down menu with Visa usually defaulted as its the most popular card in the US. because it's defaulted, some users may not click on the menu to reveal other choices like AMEX or Discover, etc. blech, drop downs always hide options :-( One site I recently visited did something smart - although they had the card type as a drop down, they did display next to that the credit card logos/icons ... and they *also* put a smidgen of javascript on those images such that clicking (say) the Visa logo would select Visa in the drop down. People do click images. Go with the flow. by the way - in an early study into what makes websites more trustable, it was found that prominent display of credit card logos had an effect (more so than the various TRUSTe style badges). Don't know if that is still the case though .. time to repeat the research. e. *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Fixing bugs is not fixing design!
I agree with your argument, but actually think you and the software designer to whom you spoke are both right. It could be you both had semantic differences in what constitutes a design problem. To some folks (many developers I know), a design problem includes: widgets in the wrong place, fonts that are too small, colors that don't contrast, distorted graphics. When you tell them a design problem that's worth fixing is: the registration form has 17 steps too many, the site doesn't flow correctly, the WYSIWYG editor introduces conflicting tags into the page, which make the link colors inconsistent...those folks are likely to say: OTHAT design problem! That's different. And then they're likely to say those should be accounted for in the requirements, up front. That's a weird hypothetical, I know, but I think design can mean purely aesthetics or fundamental thread through which every line of code is woven...to different people at different times, depending on perspective, need, and decreasing bonus due to lengthening project timelines. - Bryan http://www.bryanminihan.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Russell Wilson Sent: Monday, December 03, 2007 12:30 PM To: IxDA Subject: [IxDA Discuss] Fixing bugs is not fixing design! Excerpted from a post on my blog: http://www.dexodesign.com/2007/11/fixing-bugs-is-not-equivalent-to-fixing.ht ml Would love feedback fromn IxDA'ers... [snip] At Dux2007 http://www.dux2007.com/ in Chicago, I attended a workshop where I asked the group why we don't design software like we do hardware? Why don't we spend more time in prototypes, mockups, etc. One of the attendees, a software designer... said because it's cheap to fix software problems - all you have to do is make a download available that resolves the bugs. That's what so many executives are really thinking, aren't they? Build it, test it, get it out the door, and then ship fixes as necessary. Time to market, fix later. And herein lies the mistake: fixing bugs is not equivalent to fixing design. True, bugs in software can be fixed easier and cheaper than bugs in hardware. But we're not talking about bugs--we're talking about DESIGN. You can't fix a design with a download! Design is the essence of the product, how the product interacts with users, the personality of the product, the metaphors, etc. Attempting to fix design in an update results in confusion, retraining, potential loss of trust, etc. The changes are too significant. Therefore redesign is often delayed until the next major release of the product, resulting in additional costs, potential loss of customer loyalty and the opportunity to lock them in, etc. So, yes, software bugs can be remedied easier than bugs in hardware. But design problems in software are no easier or cheaper to resolve than hardware design flaws, and therefore we (software designers, creators, builders) must adopt better processes, principles, and expertise towards designing better software products from the start. -- Russell Wilson Vice President, Product Design NetQoS, Inc. *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Bulk-content creators (correction - broken link)
Here ya go... http://tinyurl.com/258umz Wow, my first tinyurl. - Bryan http://www.bryanminihan.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bryan Minihan Sent: Monday, December 03, 2007 8:56 PM To: 'IxD' Subject: [IxDA Discuss] Bulk-content creators We're considering using an SEO strategy whereby a company creates several hundred content pages with relevant keywords (to our site) that link back to our site, in order to increase our search engine rankings. I just wrote a piece about this on my Blog, but have been wondering how you esteemed folks feel about the subject: http://www.bryanminihan.com/minihands/2007/12/that-weird-empty-feeling-from- bulk.html It's not specifically design related, but such pages definitely impact one's interaction with the web as a whole, and illustrate perfectly how a clean, well-designed site can still be completely worthless if it doesn't contain valuable content. - Bryan http://www.bryanminihan.com *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Bulk-content creators
We're considering using an SEO strategy whereby a company creates several hundred content pages with relevant keywords (to our site) that link back to our site, in order to increase our search engine rankings. I just wrote a piece about this on my Blog, but have been wondering how you esteemed folks feel about the subject: http://www.bryanminihan.com/minihands/2007/12/that-weird-empty-feeling-from- bulk.html It's not specifically design related, but such pages definitely impact one's interaction with the web as a whole, and illustrate perfectly how a clean, well-designed site can still be completely worthless if it doesn't contain valuable content. - Bryan http://www.bryanminihan.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Scheid Sent: Monday, December 03, 2007 8:27 PM To: IxD Subject: Re: [IxDA Discuss] Placement of credit card logos On 4/12/07 3:15 AM, Ari Feldman [EMAIL PROTECTED] wrote: most, not all ecommerce sites offer credit card payment options in a drop down menu with Visa usually defaulted as its the most popular card in the US. because it's defaulted, some users may not click on the menu to reveal other choices like AMEX or Discover, etc. blech, drop downs always hide options :-( One site I recently visited did something smart - although they had the card type as a drop down, they did display next to that the credit card logos/icons ... and they *also* put a smidgen of javascript on those images such that clicking (say) the Visa logo would select Visa in the drop down. People do click images. Go with the flow. by the way - in an early study into what makes websites more trustable, it was found that prominent display of credit card logos had an effect (more so than the various TRUSTe style badges). Don't know if that is still the case though .. time to repeat the research. e. *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
