[IxDA Discuss] [Job] Interaction Designer, Irvington NY, House Party, Inc., Full Time

[Thomas Daly]

Houseparty.com is a unique word-of-mouth in-home marketing platform
that organizes nation-wide events in partnership with Fortune 500
companies around TV shows, products and services.

Do you have an unhealthy obsession with the way things work? Do you
yell at websites and web applications that are poorly designed, like
some sports nuts yell at their television when their favorite team
messes up? Are you passionate about creating compelling, intuitive
online experiences? Do you love designing complicated systems for
social participation?

If you answered yes, then consider joining the houseparty.com team!

JOB DESCRIPTION
As an Interaction Designer for houseparty.com, you will be
responsible for Web site and application designs adhering to a
user-centered design approach. houseparty.com interaction designers
translate business and user requirements and Web strategies into
functional, engaging and usable online experiences using techniques
such as wireframing, prototyping and storyboarding. As part of
creating an online experience, interaction designers collaborate with
strategists, graphic designers and copy writers.

RESPONSIBILITIES

• Participate in feature ideation and selection. Participate in
cross-functional brainstorming sessions to determine Web site
features and functionality based on the business needs and objectives
and user research findings.

• Create compelling user experiences. Translate business requirements
into concept scenarios, use cases, functional design concepts,
workflows, storyboards, wireframes and prototypes. Understand
business needs and weigh various approaches and tradeoffs in search
of best-fit solutions.

• Effectively communicate ideas. Present, clearly explain and defend
interaction design deliverables and concepts to project sponsors and
team members.

• Document site functionality. Facilitate transfer of information to
stakeholders and development team via written design documentation
(e.g. functional specification documents).

• Innovate. Consistently push the envelope of what's been done on
the Web before

• Obsess about the user. Partner with strategist and information
architects to define user research parameters and assist in usability
testing.

• Facilitate collaboration. Participate in a highly collaborative
relationship and help bridge would be gaps between design and
development.

QUALIFICATIONS

Education

• BA or BS degree or equivalent combination of relevant education and
experience.

• Experience

• 1 - 2 years experience working in Web site or software information
or interface design (preferrably a social application or community
site).

• Proven success designing sites and applications using Web 2.0
technologies such as AJAX, Flex and Flash (interaction design, not
the actual coding/scripting).

• Portfolio demonstrating experience in wireframing/prototyping,
storyboarding or workflow design.

• Familiarity with user centered design (UCD) methodologies (e.g.
user research, usability testing, etc).

Skills

Must-haves

• Strong desire to work as a key contributor to a fun,
cross-functional and growing team.

• Passion for solving client and user problems in new and interesting
ways.

• Eagerness to learn, share and apply new skills and trends.

• Insatiable thirst for staying on top of Web trends and emerging
technology.

• Information design, information architecture and problem solving
skills.

• Thoroughness and an eye for detail.

• Good written and verbal communication skills.

• Ability to analyze, define and complete tasks with minimal
direction/supervision.

• Working knowledge of the following software tools: HTML and CSS for
protoypting; Adobe Software (Photoshop, Illustrator, Fireworks,
Dreamweaver) for design and illustration; Visio, OmniGraffle or
alternative for interface specifications. (This is not a programming
position, so basic HTML/CSS is a plus)

Nice-to-haves

• Ability to translate words and concepts into compelling graphics or
illustrations.

• Experience working within an agile process.
• Zest for social media marketing.
• Visual creativity and expertise in Web visual design.
• Sense of humor.

LOCATION
In-house, Irvington, NY
(Relocation not covered.)

COMPENSATION
Competitive salary and benefits package.

Please contact Tom Daly with a short blurb about why we should hire
you, along with your resume/cv/linkedIn/site:
tom[at]houseparty[dot]com

House Party, Inc. is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, veteran status, or
disability. 

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Re: [IxDA Discuss] CONAN Design Review

[Tref Gare]

Count me in please.

email address: is tg...@aconex.com

cheers  
Tref Gare


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Re: [IxDA Discuss] CONAN Design Review

[Regnard Raquedan]

I'd like to help!
regn...@raquedan.com. :)


On Wed, Jul 8, 2009 at 2:26 PM, Lakshmanan L L wrote:

> I would be happy to participate.
>
> lll_konapet at hotmail.com
>
> Thanks,
> Lakshmanan
>
>
> 
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ... disc...@ixda.org
> Unsubscribe  http://www.ixda.org/unsubscribe
> List Guidelines  http://www.ixda.org/guidelines
> List Help .. http://www.ixda.org/help
>



-- 
Regnard Raquedan, MBA, Msc.

mobile: +63.919.2907711
email: regn...@raquedan.com
web: http://www.raquedan.com
blog: http://www.RegnardRaquedan.com

--
Follow me! http://www.twitter.com/regnard

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Re: [IxDA Discuss] CONAN Design Review

[Rodrigo Correia]

Yeah. I want to help. 

sonnywebmaster at gmail dot com


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Re: [IxDA Discuss] CONAN Design Review

[Nick Sergeant]

I'd love to help. Email is nick at nicksergeant dot com.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] IxDA new website design review

[James Deer]

Yes, I want to participate.

m...@jamesdeerdesign.com


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Re: [IxDA Discuss] Which is more affective, ratings vs. recommendation

[James Deer]

I've had experience of this within the fashion sector.

Using user recommendations is a bit ambiguous, at what point does a
rating of 1 to 5 become a recommendation? Or do you just have a "I
recommend this" button which translates to, you either liked it, or
you didn't. Ratings give the user a little more space, "I liked it
but...".

A rating provides a solid picture.

This product scored an average of 4/5.

Compared to

90% of people recommended this. 

What about the last 10%, how many people are within the last 10%. It
raises more questions than what it's worth in my opinion. It's also
harder (not impossible) to represent this easily.

Amazon uses both.

We found using ratings, had higher conversions, we didn't try both
combined.

Best,
James :)




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Re: [IxDA Discuss] CONAN Design Review

[Lakshmanan L L]

I would be happy to participate.

lll_konapet at hotmail.com

Thanks,
Lakshmanan


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Re: [IxDA Discuss] IxDA new website design review

[Mr Bootle]

count me in %u2013 lists at mrbootle dot com


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[IxDA Discuss] JOB: User Experience Architect, Phoenix, AZ @ GoDaddy.com, FTE

[Tiffany Michelon]

Here is a link to apply online:
http://tinyurl.com/UxAJob

If you have any questions, you can contact me at:
tmichelon(at)godaddy(dot)com

Here are the details:

Job Description
We are currently looking for Senior Interaction Designer / Usability
Specialist. This is an exciting opportunity to join our team and help
us design and develop better user experiences. This position will
design wireframes, task flows, and interactions, and provide feedback
on web sites and web products to the development group based on
experience, research, analysis, user testing, and more. Candidate
must be able to understand, design, and optimize workflow, user
interaction, and layout, as well as translate written specifications
into workable designs.

A portfolio or other examples of relevant work are strongly
suggested. 

Candidates should have a thorough appreciation and understanding of
web technologies and trends, usability techniques, and usable
interface solutions. This position will work with development teams,
graphic designers, and product managers. Primary platforms will be
websites and web-enabled applications, although work with
client/server applications is possible.

 


What does the job entail?

·Produce wireframes, task flow diagrams, storyboards,
paper and interactive prototypes, and handle the creation and
administration of interaction design documentation.
·Work closely with business analysts, designers, and
developers to understand business requirements and user’s goals and
objectives.
·Provide expertise and support to the development
teams while creating or adjusting user interfaces. In addition, the
candidate will drive usability evaluation efforts with the goal of
analyzing and translating usability evaluation outcomes into design
improvements.

 

Are you a good fit?

· Strong communication skills
· Strong attention to detail
· Ability to support multiple concurrent projects
· Passionate about creating positive user interactions with
web technologies

 



Skills/Requirements
What do you need to do this job?

· Candidates must have experience working in
interaction/interface design or as a human factors resource in a
web-based software development environment.
· Experience with usability testing (planning,
administration, analysis and documentation).
· Experience in the design of intuitive, user-centered
application interfaces for Web-applications
· Ability to work under tight deadlines and quickly create
workable designs (whiteboard sketches, wireframes, etc.).
· Familiarity with web implementation methods and
constraints.
· Solid application design skills with an eye for detail and
the ability to translate ideas into tangible design specifications.
· Excellent verbal and written communication skills. Ability
to effectively describe and present design ideas and recommendations
to various contacts.
·  Experience collaborating with analyst, design and
development teams.
· Proven ability to meet deadlines.
· Comfortable with emerging technologies and fast paced
development cycles.
· Willingness to learn new technologies.
· Masters Degree in User Experience is a plus!
 




Go Daddy has got you covered!

We offer a competitive salary + bonus, 100% employer paid medical and
dental coverage, three weeks of paid vacation plus two paid personal
days available in your first year of employment, an exceptional
401(k) package, and a generous educational assistance program, among
numerous other benefits.

Go Daddy is proud to be an equal opportunity

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Re: [IxDA Discuss] CONAN Design Review

[Brian O'Neill]

Sure, count me in .

i...@rhythmspice.com

cheers!

Brian
Media, Rhythmspice Media


(Just for Jason)




--- On Tue, 7/7/09, Amyris Fernandez   
wrote:



From: Amyris Fernandez 
Subject: [IxDA Discuss] CONAN Design Review
To: disc...@ixda.org
Date: Tuesday, July 7, 2009, 3:14 PM


Hi IxDA Community,

I am part of the board effort to create a brand new website for  
IxDA. The

project name is CONAN.

We are looking for volunteers to review each page design, and also  
give us

inputs on the overall navigation.

The review may take something around 15-30 minutes from your time.

Each and every contribution is very important. We promise to read all
comments and see if it works in the website overall strategy.

If you agree to give us your time, please send a reply to this thread
saying: yes, I want to participate + a preferred email address to  
receive

the invitation from ConceptShare.

We will held the community feedback from wednesday, July 8th untill  
monday,

July 13th.

Cheers,

Amyris Fernández

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Re: [IxDA Discuss] On education: Different take on programs

[Harsha Vemulapalli]

Hyper Island - seems very niche and that will have appeal, but not to
me.

Colorado's BDW - so for all the copy about being "real time, and in
the digital world" and "dynamic"... you need me to move to Colorado
for a certificate? 

At least their statement of tuition was refreshing - most colleges
pass you off to the Bursar's web site which is full of .doc/.pdf
files and mind numbingly painful tables with enough ambiguity to
confuse the omniscient.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CONAN Design Review

[Guy Sangwine]

Sounds good, please count me in.

guy dot sangwine at gmail.com


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Re: [IxDA Discuss] What are the skills of an Interaction Designer

[Allison McKeever]

I would say that you have to be a good listener. Since you will be
designing for an audience it will be important to listen to that
audience's needs. 

A good quote I found at a museum in San Francisco reads "I would
never ask someone what they wanted me to design for them; I would ask
them what their needs are." --Kahn.

Good luck with your studies. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CONAN Design Review

[David Malouf]

me me me dave (dot) ixd (at) gmail (dot) com
(ps. there is something wrong w/ the web page here. It seems to be
giving a wierd style after Ruth up there. (several browsers))
-- dave


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Re: [IxDA Discuss] Interaction design can affect everyone, not just people who own a computer. What does this mean for IxD?

[Tonia M . Bartz]

While it may be difficult, I don't think it's necessarily
impossible. 

Sometimes all it takes, is for people to be aware that there are not
only problems with the user interface, but that these issues cause
people to become frustrated and have the potential to cause loss of
profits. 

The first meet up I had for the IxDA local group here in Phoenix
addressed the issue of the user interface for the new light rail
system. I had the attendees split into groups and find a way to
enhance the user experience. We didn't have time to refine these
ideas, but it would be nice to think that some day we could present
these. They are also publicly available on our site.

http://ixdaphoenix.ning.com/profiles/blogs/inaugural-meeting-recap


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Re: [IxDA Discuss] CONAN Design Review

[Jack Moffett]

Hey, count me in! I'll donate some time to help review the UI that we  
will all be using for the foreseeable future to interact with this  
amazing community. That's important.


jmoff...@inmedius.com



Jack L. Moffett
Senior Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


My goal is to build elegant products.
The products that don't make people think
when they should be doing,
make people think
when they should be learning,
compel them by relating to them,
and simply work.

- Josh Viney




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Re: [IxDA Discuss] CONAN Design Review

[Suze Ingram]

yes, I want to participate. 

suze dot ingram at gmail dot com.




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Interaction design can affect everyone, not just people who own a computer. What does this mean for IxD?

[Suze Ingram]

Ahhh public transport ticket purchasing systems are always dumb! 

This video (made by my partner) captures a couple more examples (the
Melbourne, Australia tram ticketing system is covered at about
1:12mins). 

http://www.youtube.com/watch?v=0Yy6WvLuAZM&feature=channel_page

Enjoy. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CONAN Design Review

[Rajesh Sundaram]

Yes! count me in...  My email id is : rajeshsundaram at gmail dot com

Rajesh Sundaram




On Wed, Jul 8, 2009 at 2:03 AM, MJ Broadbent  wrote:

> Absolutely. You bet I'll find time for this!
>
> mj at mjbroadbent dot com
>
> Greetings to the 9,990 other members not yet participating on this
> discussion:
>
> Can you spare 15-30 minutes to help improve the human condition by
> advancing the discipline of Interaction Design?
>
> This is a high-impact opportunity to participate in shaping our
> collective future. Say YES today!
>
>
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=43460
>
>
> 
> Welcome to the Interaction Design Association (IxDA)!
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> Unsubscribe  http://www.ixda.org/unsubscribe
> List Guidelines  http://www.ixda.org/guidelines
> List Help .. http://www.ixda.org/help
>

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Re: [IxDA Discuss] CONAN Design Review

[MJ Broadbent]

Absolutely. You bet I'll find time for this!

mj at mjbroadbent dot com

Greetings to the 9,990 other members not yet participating on this
discussion:

Can you spare 15-30 minutes to help improve the human condition by
advancing the discipline of Interaction Design? 

This is a high-impact opportunity to participate in shaping our
collective future. Say YES today!




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CONAN Design Review

[Russell Wilson]

Add me to the list.

russ.wil...@gmail.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CONAN Design Review

[ruth]

yes, I want to participate

r...@ruthkikin.com

 



Ruth Kikin-Gil

User Experience designer and Researcher



Website:   http://www.ruthkikin.com

eMail:   r...@ruthkikin.com

Telephone: +1-650-450-3832

LinkedIn:  
http://www.linkedin.com/in/ruthkikingil



"Our computers should be like our childhood: 

an invisible foundation that is quickly forgotten but always with us, 

and effortlessly used throughout our lives." Mark Weiser

 

 

-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Amyris
Fernandez
Sent: Tuesday, July 07, 2009 3:14 PM
To: disc...@ixda.org
Subject: [IxDA Discuss] CONAN Design Review

 

Hi IxDA Community,

 

I am part of the board effort to create a brand new website for IxDA. The

project name is CONAN.

 

We are looking for volunteers to review each page design, and also give us

inputs on the overall navigation.

 

The review may take something around 15-30 minutes from your time.

 

Each and every contribution is very important. We promise to read all

comments and see if it works in the website overall strategy.

 

If you agree to give us your time, please send a reply to this thread

saying: yes, I want to participate + a preferred email address to receive

the invitation from ConceptShare.

 

We will held the community feedback from wednesday, July 8th untill monday,

July 13th.

 

Cheers,

 

Amyris Fernández



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Re: [IxDA Discuss] CONAN Design Review

[Jason Robb]

Also, instead of just "project Conan" can we call it "Project code
name: CONAN" as this sounds more spy-like and will attract more
participants? ;)

--

Robb, Jason Robb


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Re: [IxDA Discuss] CONAN Design Review

[Jason Robb]

Yep, sign me up. Email address is jason at jasonrobb dot com. Much
appreciated that you extend this offer to everyone.

Happy to help,

Jason R.

--
Jason Robb
http://jasonrobb.com
http://uxboston.com
http://uiscrap.tumblr.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CONAN Design Review

[Shilpa Shukla]

Dear IXDA!
Yes, I want to participate in the CONAN project. My preferred email address to 
receive
the invitation from ConceptShare is shil...@earthlink.net
 
Thank you,
Shilpa

--- On Tue, 7/7/09, Amyris Fernandez  wrote:


From: Amyris Fernandez 
Subject: [IxDA Discuss] CONAN Design Review
To: disc...@ixda.org
Date: Tuesday, July 7, 2009, 3:14 PM


Hi IxDA Community,

I am part of the board effort to create a brand new website for IxDA. The
project name is CONAN.

We are looking for volunteers to review each page design, and also give us
inputs on the overall navigation.

The review may take something around 15-30 minutes from your time.

Each and every contribution is very important. We promise to read all
comments and see if it works in the website overall strategy.

If you agree to give us your time, please send a reply to this thread
saying: yes, I want to participate + a preferred email address to receive
the invitation from ConceptShare.

We will held the community feedback from wednesday, July 8th untill monday,
July 13th.

Cheers,

Amyris Fernández

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Re: [IxDA Discuss] CONAN Design Review

[Brett Lutchman]

I will volunteer to sacrifice my time to embark on this great and
noble mission.

brettlutchman at gmail dot com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CONAN Design Review

[Angel Anderson]

Sign me up! angel.j.ander...@gmail.com

On Tue, Jul 7, 2009 at 10:43 AM, Jon  wrote:

> Hi there,
>
> I just want to briefly reiterate how important it is to have feedback
> from the community. This site and application infrastructure is going
> to happen, and it's going to have a positive impact on everyone from
> IxDA; this is your opportunity to help make it great.
>
> Amyris - sign me up, please; I hope others contact you as well!
>
> Jon
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=43460
>
>
> 
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ... disc...@ixda.org
> Unsubscribe  http://www.ixda.org/unsubscribe
> List Guidelines  http://www.ixda.org/guidelines
> List Help .. http://www.ixda.org/help
>



-- 
Kind regards,

Angel Anderson
Senior Interaction Designer
HUGE
--
IxDA Los Angeles
--
Email:   angel.j.ander...@gmail.com
Twitter: AngelAnderson

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Re: [IxDA Discuss] CONAN Design Review

[Jon]

Hi there,

I just want to briefly reiterate how important it is to have feedback
from the community. This site and application infrastructure is going
to happen, and it's going to have a positive impact on everyone from
IxDA; this is your opportunity to help make it great. 

Amyris - sign me up, please; I hope others contact you as well!

Jon


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Interaction design can affect everyone, not just people who own a computer. What does this mean for IxD?

[jason]

Great questions David R.,

The accountability as I see it, at a superficial level at least
(because I have no real data to support this claim), falls on the
relantionship between the project managers of the design team and the
MBTA stakeholders.

The problem with creating a great, empathetic design with so many
people involved is getting passionate people behind its creation.
I'd guess, and only guess, that the relationship between the people
funding the project and the people designing the system malfunctioned
in some way. 

I'm reminded of Dustin Curtis's recent example of American Airlines
(http://dustincurtis.com). The culture makes it very difficult for
great design to happen. My guess is that this example of the MBTA
CharlieCard system is such a culture. 

So how can we, as perhaps mere pawns in the game, become spokesmen
(and spokeswomen) for emphasizing and encouaging a culture that
allows for great interaction design?

Jared Spool recently wrote an article about how the market dictates
the emphasis on quality UX. Perhaps goverment-like cultures aren't
ready for that? Who know when they'll be ready. Although Obama seems
to be headed in the right direction. Let's hope they can follow his
administrations lead?

Cheers,

Jason R.
 
--

Jason Robb
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=43446



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[IxDA Discuss] [EVENT] DELVE:UI 2-Day Masterclass on Web Interface Design - NYC - 8/5 & 8/6

[Fritz Desir]

Hello all -

We’ve been working with Adobe, AIGA/NY & the Freelancers Union to put together 
a “pop-up” event of sorts. Basically it will be a 2-day series of workshops and 
masterclasses all focused on web interface design---called DELVE:UI 
(http://www.delvenyc.com). The goal is to take a sort of Agile approach to 
events/conferences with each DELVE being:

 *   small (150 max),
 *   frequent (hopefully at least 4x per year)
 *   local and
 *   affordable ($595 for 2 days—roughly 50% less than is typical w/15% 
discount for IxDA members).

The ultimate being  to create an intimate setting by embracing those four 
aforementioned constraints and hopefully growing to cover other (crowdsourced) 
topics and locales.

I am an IxDA member and serve on the local leader board here in NYC and just 
wanted to open this to anyone in NYC or the surrounding area this is NOT a 
conference in the traditional sense (due to size and subject—there are no 
tracks) so if there’s folks local that would like to attend PLEASE RSVP at the 
site (http://www.delvenyc.com).

As for speakers we have confirmed: Lou Rosenfeld, Jina Bolton, Robert Hoekman, 
Joshua Porter, Todd Zaki Warfel, Theresa Neil and Liz Danzico (who’ll be 
interviewing Jason Santa Maria) and a DEMO of Adobe Flash Catalyst (an IxD 
prototyping tool) as well as others, looking forward to seeing any of you guys 
interested there... Again see... http://www.delvenyc.com to RSVP for the 
discount.

Also feel free to reply with comments with any questions.- Thanks, Fritz

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Re: [IxDA Discuss] IxDA new website design review

[Stanislav Shymansky]

Sure. I want to participate.

Email is stas at eventune dot com.

Thank you.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Which is more affective, ratings vs. recommendation

[Chauncey Wilson]

When you are presenting data, please include a measure of variability
and a distribution of scores.  The 3.5/5 rating could mean a bunch of
2s and a bunch of 5s and you might have a bimodal distribution which
might have some design implications.  I see so many reports where
there is no indication of variability or the actual shape of the curve
formed by the individual ratings.

A mean without a measure of variability is pretty weak in my view
since you don't know what the shape of the distribution is.

Chauncey

On Tue, Jul 7, 2009 at 9:36 AM, Chad Mortensen wrote:
> Does anyone have past experience  with whether displaying a users
> rating (average rating 3.5/5) vs. a users recommendation (65%
> recommend this) performed better than the other on a commerce site.
> Specifically a travel site but any commerce experience would probably
> still be relevant.
>
> Thanks
> 
> Welcome to the Interaction Design Association (IxDA)!
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>

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Re: [IxDA Discuss] CONAN Design Review

[Lisa Rex]

Yes, I'd like to participate.

lisa.m.rex at gmail dot com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CONAN Design Review

[Stanislav Shymansky]

Sure. I want to participate. 

Email is stas at eventune dot com.

Thank you.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
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[IxDA Discuss] IxDA new website design review

[Amyris Fernandez]

Hi IxDA Community,
 
I am part of the board effort to create a brand new website for IxDA.
The project name is CONAN.
 
We are looking for volunteers to review each new page design, and
also give us inputs on the overall navigation.
 
The review may take something around 15-30 minutes from your time.
 
Each and every contribution is very important. We promise to read all
comments and see if it works in the website overall strategy.
 
If you agree to give us your time, please send a reply to this thread
saying: yes, I want to participate + a preferred email address to
receive the invitation from ConceptShare.
 
We will held the community feedback from wednesday, July 8th untill
monday, July 13th.
 
Cheers,
 
Amyris Fernández

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[IxDA Discuss] CONAN Design Review

[Amyris Fernandez]

Hi IxDA Community,

I am part of the board effort to create a brand new website for IxDA. The
project name is CONAN.

We are looking for volunteers to review each page design, and also give us
inputs on the overall navigation.

The review may take something around 15-30 minutes from your time.

Each and every contribution is very important. We promise to read all
comments and see if it works in the website overall strategy.

If you agree to give us your time, please send a reply to this thread
saying: yes, I want to participate + a preferred email address to receive
the invitation from ConceptShare.

We will held the community feedback from wednesday, July 8th untill monday,
July 13th.

Cheers,

Amyris Fernández

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Re: [IxDA Discuss] Interaction design can affect everyone, not just people who own a computer. What does this mean for IxD?

[David Rondeau]

Dave (Malouf),

In some cases, I think designs are being created for systems that do
not get the same kind of "free market" competition that most
commercial products must face. The software on the Boston subway's
Charlie kiosk is not paid for (at least not directly) by the riders
of the subway system. They can't decide to use a different fare
system.

The system was purchased by the MBTA, which probably doesn't have
the skills or knowledge to evaluate the interaction design of the
system and understand the impact a poor interaction design will have.

Once the system has been implemented, there likely isn't any
recourse for the riders or even for the MBTA who is now stuck with
it. So who is responsible for the design problems?  The MBTA? The
employees at the MBTA who decided to purchase that kiosk system? The
company that sold the kiosks%u2014Scheidt & Bachmann USA, Inc.? The
product managers at Scheidt & Bachmann? Or the interaction designers
at Scheidt & Bachmann who created the system? 

Who should be held accountable for this poor design? Right now, I
don't think anyone is. And I'm not saying the responsible party
should be ostracized or punished in some way either. But if no one
has to take responsibility for the impact of the design, how will
things ever improve?

I was interested in seeing how many other systems are like this, to
try to get a sense of the impact. From your examples, I think that
electronic voting systems definitely fall into this category.

-dave

David B. Rondeau 
Design Chair 
InContext Design ( http://www.incontextdesign.com )

http://twitter.com/dbrondeau




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] [anthrodesign] Favorite Discount/Rapid Research Methods

[Sam Ladner]

Great question, Todd. I think "guerrilla" methods are more common than
so-called "pure" methods. As a sociologist, I can tell you, 98% of what I've
done in the private sector is NOT what I learned in graduate school!

I personally like the mini-ethnography. Some may consider it to be "real"
ethnography, but I still think it's "mini." Rapidly planned and deployed,
the mini ethnography is basically a toe-dip into the immersive ethno
experience.

Say your topic area is youth and mobile devices. Where are youth? And their
mobile devices? How about the mall? Ok, let's go! Let's talk to a few of
them at the Food Court. Let's watch them with their devices. Let's take some
notes. Have a chat with each other, and then talk more to the kids outside
The Gap.

This can take an afternoon.

Is it ethnography? No, not even close. Is it useful from a design
perspective? Absolutely. It's a quick take on problems, pain points,
contextually relevant themes. It's inspiring. It's fast. It's even fun.

If you want, of course, you can validate your designs using either a survey
(to quantify and test the general trends) or have additional users test the
prototype.

-- 
~
Sam Ladner, PhD
Sociologist
Toronto

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[IxDA Discuss] JOB: Senior UX Designer (Newark, NJ; full-time)

[Amy Silvers]

Please contact recrui...@audible.com rather than me. Thanks.

Senior User Experience Designer, III

Audible (www.audible.com), a wholly owned subsidiary of Amazon.com
located in Newark NJ, is the Internet’s leading provider of spoken
audio programming – including books of any genre, magazines, radio
shows, daily newspapers, and more. Titles downloaded from Audible are
compatible with hundreds of mobile devices, including the Apple®
iPod®. Audible prides itself on providing listening experiences that
enhance the commute, working out at the gym, or simply relaxing at
home.

Audible is seeking an innovative, self-motivated user experience
designer to work on features and improvements to our customer-facing
web properties and software applications.

Utilizing principles of usability, user-centered design, information
architecture, and scalable and dynamic user interface design, this
position will drive the User Interface (UI) and customer experience
for highly strategic business initiatives.

The Sr. User Experience Designer will develop process flows,
wireframes, mockups and page/ application designs to effectively
communicate both high-level design strategies and detailed page
designs/user interactions, and will provide thought leadership in
architecting both short and long-term design vision for
customer-facing, transactional web experiences.

Responsibilities:

• Design the UI architecture, interface, interaction flow and
aesthetics of web applications and web sites
• Develop conceptual diagrams, wireframes, prototypes, visual
mockups and graphic assets
• Art direct/ design the visual design of the web and software
applications
• Develop and maintain detailed user-interface specifications
• Build upon and expand established style guides and UI patterns
• Present design work to product and executive teams for review and
feedback
• Promote usability best practices
• Guide technical and business teams in user-centered design
principles

Qualifications:
• At least 5 years of experience as a user experience designer,
interaction designer, user interface designer, information architect,
or similar role
• An online portfolio or samples of work demonstrating related
experience
• Experience working in a collaborative team and working directly
with developers for implementation of designs.
• Fluency in best practices for web-based information architecture
and design, as well as strong knowledge of usability principles and
techniques
• Familiarity with the technical considerations needed when
designing for dynamic AJAX-based web 2.0 applications
• Visual design expertise demonstrated through mockups and style
guides
• Excellent communication, presentation, and interpersonal skills
• Proficiency in a variety of design tools such as Photoshop,
Illustrator, Fireworks, Visio, and Dreamweaver
• Ability to prototype in HTML, JavaScript, CSS, and/or Flash is
strong plus
• Ability to create illustrations for stylized graphic artwork and
icons is a strong plus
• Demonstrated history of acquiring user data (e.g., conducting
usability studies, performing user research) is a plus
• Bachelor’s degree in design, human-computer interaction (HCI),
or equivalent professional experience; MFA degree preferred

When contacting recrui...@audible.com, please include a cover letter
with your resume.

Only qualifying candidates will be contacted.

Audible is an Equal Opportunity Employer.


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[IxDA Discuss] Favorite Discount/Rapid Research Methods

[Todd Zaki Warfel]

This past week I was having a discussion with another UX colleague and  
he mentioned using a research method I'd never thought of. It's kind  
of a mashup between a focus group and heuristic evaluation. While the  
method might not be as thorough as proper usability testing or a full  
fledged ethnography, it does provide some value for rapidly gaining  
some insight into user needs and how a particular product/service  
supports those needs.


That got me thinking about other rapid research methods (sometimes  
called guerilla research methods).


What are your favorite rapid/discount/guerilla research methods and why?


Cheers!

Todd Zaki Warfel
Principal Design Researcher
Messagefirst | Designing Information. Beautifully.
--
Contact Info
Voice:  (215) 825-7423
Email:  t...@messagefirst.com
AIM:twar...@mac.com
Blog:   http://toddwarfel.com
Twitter:zakiwarfel
--
In theory, theory and practice are the same.
In practice, they are not.





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Re: [IxDA Discuss] Interaction design can affect everyone

[David Malouf]

Hi David,

tons of examples:
Bank ATMs
All sorts of ticket vending machines (my faves of the moment):
MTA (New York City) metro card; Airport express train in both
Stockholm & Oslo
Price checkers
auto-open doors & windows
TV/Set top box systems
Keylocks in hotels
airline kiosks
all sorts of medical devices especially those for blood monitoring
and drug allocation.
electronic voting systems.

Accountability:
please explain more what you mean by accountable?

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Designing for the masses

[Dan Saffer]

1. Don't refer to people as "the masses."
2. Determine via research target markets and figure out if or how  
their needs could be met by your product. Going after everyone isn't a  
great strategy. You need to determine what group(s) have goals or  
behaviors that could be met/enhanced via using your product.

3. Design.
4. Profit.


Dan Saffer
Principal, Kicker Studio
http://www.kickerstudio.com
http://www.odannyboy.com






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[IxDA Discuss] Which is more affective, ratings vs. recommendation

[Chad Mortensen]

Does anyone have past experience  with whether displaying a users
rating (average rating 3.5/5) vs. a users recommendation (65%
recommend this) performed better than the other on a commerce site.
Specifically a travel site but any commerce experience would probably
still be relevant. 

Thanks

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[IxDA Discuss] Designing for the masses

[Dan Robert Ekrem]

Hi there,
I'm
all new at this forum and have never posted here yet. But from the
mail I' receiving, this seems
like a very nice interaction design forum.

Now, I'm a interaction design student at the IT-University in Copenhagen (
www.itu.dk), Denmark. This summer I'm in San Francisco doing interaction
design internship at Vuze (www.vuze.com) while also studying at Berkeley
(Entrepreneurial courses).

Chasing to the point (I could talk about the Bay Area and my experiences
here for days...) I'm sat to redesign the "search-function" for the Vuze
client (both the search field and the displaying of the results). Doing
that, there seems to be a couple of factors that needs to be taken into
consideration:

- Vuze is a Torrent Client and have most tech savvy users (male 18-44 is
85%).
- Obviously we want to reach a broader audience like Hulu (online service
only available in the US) while still keep our existing audience.
- We also have a online service where we offer users to download the client
and there is also quite some content on the online service.

Now here is my initial thought and ideas:
- The Bit Torrent "problem": In my mind there are an immediate problem: when
downloading Torrent files, the users are skeptical by nature. The reason for
this, in my mind, is twofold: what illegal/legal content, and danger for
virus or scam files.
- The Bit Torrent search situation: A second problem is that as most users
seem to be somewhat "techies" (at least Vuze users), they are used
to receiving, and expecting, a different set of information (file name, file
size, sender, etc) than "normal users" do. Therefore it is not sure that the
visual way of displaying search results Hulu do are the right solution for
us here at Vuze.

- My idea: To reach out to "the masses" there must be a change in perception
of what Torrent is. Only by changing the understanding of Torrents and
sharing of files we can reach out to a broader audience. (Yes, here I'm
aware of the copyright problem, but let's just say that the files shared and
watched on Vuze is legal). My idea is to change the perception of Vuze from
a Bit Torrent client to  "The new Media Experience". In this way we will be
able to go for the "bigger masses", and this will make it easier to make the
design right.


- If anyone have some ideas or comments for how to make the search better in
general - I'm all up for comments!

(Of cource there will be user tests in the near future).
Are there anyone who have worked on this before? Or anyone have any
comments?

-- 
Dan Robert Ekrem
555 West Middlefield Road, Apt. A-109
94043 Mountain View, CA- California
+1 (415) 519 7719
dan.ekrem [at] gmail [dot] com

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Re: [IxDA Discuss] Question about survey design

[Brian O'Neill]

Hi

You may want to look at http://psr.iq.harvard.edu/ 

I had the pleasure of briefly working with some of the professors
over at the Institute for Quantitative Social Sciences at Harvard on
a potential design upgrade to  Limesurvey in tandem with MITRE.org
last year.  I think this website houses some of their knowledge; they
are huge on testing "stimuli and response" as they call it I think
(they don't even call them questions anymore, haha). You are 
completely right that there are all sorts of biases possible in
survey design and getting the design of the questions correct is a
huge factor in getting reasonable data back.

As to your question, I agree with Brian that page length and content
matters here; the design without the content would be hard to grade.

cheers!
Brian

Rhythmspice Media
http://www.rhythmspice.com



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[IxDA Discuss] JOB: Director of User Experience, NYC, Recruiter, Fulltime

[Katherine H Elliott]

Director, Online User Experience/User Interface at Leading Children’s
Media Company

•   The Director of Online User Experience/User Interface formulates
the online experience strategy and leads the development of the new
ecommerce consumer experience for company.

•   The UX Director will be a champion for Customer Driven Innovations.
 

•   The Director of User Interface/Experience will have extensive
experience in design and user research and be able to demonstrate an
ability to apply strategic thinking and business goals to the user
experience.  


Responsibilities:

•   Lead discovery sessions and assist in defining business
requirements, discover user personas/archetype and interpret user
goals/priorities 
•   Serve as an expert consultant during the detailed design phase by
reviewing interaction design, copy and visual design for usability
best practices 
•   Conduct both formal or guerilla user research 
•   Plan, facilitate and manage usability evaluations through usability
labs, paper and live questionnaires, live interviews, surveys and
benchmark testing 
•   Conduct audits of existing systems and web sites, based on clarity
and usability best practices, and prepare reports of findings and
improvement recommendations 
•   Develop detailed site maps that will define the page hierarchy,
navigation schema, taxonomy and nomenclature 
•   Architect complex content and information systems into usage
scenarios and use cases, wireframes, content outlines,
mockups/storyboards, interaction notes as well as paper and
interactive prototypes 
•   Develop content and workflow maps indicating process and systems
implications, navigation and content relationships 
•   Provide heuristic evaluations and reviews of early visual mockups
and/or prototype designs 
•   Develop standards, methodologies and repeatable processes for
delivery of UX services  
•   Partner with Art Directors, Research, Analytics, Search
Specialists, Technical Leads, Copywriters and other Interactive
Marketing team members on strategies for clients 
•   Mentor less experienced team members 
 

Job Qualifications/Requirements:
Ability to bring the depth of functional and technical experience
along with the personal qualities well suited for the challenge.
Specifically, the successful candidate should possess: 
•   At least 7 years experience in UX initiatives, ideally in a B2B web
oriented company.
•   A thorough and up-to-date knowledge of user-interface design
principle. Knowledge of human factors, user-centered design
processes, interaction design guidelines, usability methodologies,
industry standards and trends, platform standards.
•   Substantial online experience ideally in environments that have
transformed their business models to embrace the Web as a
value-  added channel.  
•   A general management orientation is critical. The successful
candidate must be capable of interacting with internal business
customers and firm technology teams and outside providers and
partners to identify innovation opportunities.
•   Proven ability to design and lead discovery activities including
stakeholder interviews, user inquiry, website and business
performance metrics audits 
•   Hands-on experience with project deliverables—discovery findings,
heuristic evaluations, information architecture, wireframes,
interaction specifications, user interface guides, etc.
•   Strong interpersonal and communication skills 
•   Strong understanding and application of Web technologies 
•   Experience designing and leading user research and/or translating
user research into design decisions 
•   Experience or interest in content management, business and other
back-end technologies 
•   Strong analytic and strategic problem-solving skills

If interested, please email cv and cover note to info at
hartnickconsulting dot com


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[IxDA Discuss] [JOB]: Interaction Designers and UI Engineers; Charleston, SC; Recruiter; Full Time

[Kate Harlow]

Company:

This is one of the fastest growing organizations in the southeast.  In
business for just under ten years, this privately held company has been
profitable since the early 2000s and growing at a rate of 30% each year.
Join this team and enjoy a fast-paced innovative environment, a vast array
of free professional development and training opportunities and uncommon
perks like corporate gym memberships, walking and running trails, car wash
service and dry cleaning on site.

Responsibilities:

*  Translate application UI designs into front-end code

*  Work closely with members of the product
management/development team to ensure that all requirements are met, and
quality and design are optimized

*  Develop prototypes and interactive presentations for
enhancements and new product development

*  Create visual designs/artwork/logos/icons

*  UI and coding skills

*  Development and graphic design experience

*  Understanding of site functionality, architecture, flow,
UI and intuitive navigation

*  Knowledge of current trends and best practices

*  Attention to detail

*  Superior analytical and problem-solving skills

*  Excellent written and verbal communication

*  Passion for design

Technical requirements:

*Phototshop, Illustrator, etc.

*HTML/XHTML

*CSS

*Javascript and javascript libraries (jQuery)

* Java and/or .NET development

Compensation and relocation:

Competitive salary and benefits package, relocation assistance available for
qualified candidates

 

**For more information or to apply, contact KATE Harlow at The Monticello
Group:  

434-817-5300 x 220 | khar...@mr-monticello.com**

 

 

Kate Harlow

  THE MONTICELLO GROUP
590 Peter Jefferson Parkway, Suite 175
Charlottesville, VA  22911
434.817.5300 x220
509.695.8565 Fax
khar...@mr-monticello.com
http://www.linkedin.com/in/kharlow

Become
  a fan of The Monticello Group on facebook!  

THE MONTICELLO GROUP
MRI Network 
Building the heart of business.

A recent report listing the top 10 predictions of 2009 put the continuous
growth of healthcare IT spending as the #1 prediction*. 
Your products and services are still in demand. 

The information contained in this transmission is intended for the
above-named recipient(s) only and contains privileged and confidential
information. If the reader of this message is not an intended recipient, you
are strictly prohibited from using, copying, distributing, or taking any
action in reliance on such information. If you have received this
communication in error, please notify us immediately.

 


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Re: [IxDA Discuss] changing standards for multi touch, multi user interfaces?

[Fernando]

Hi Michelle L.!!

Plz visit this page  ( http://www.1scale1.com/node/81) ! u will get
introduced with Rosie and there u can download a thesis about
interactions principles and related subjects! We released it this
year actually!

Now we are working on the second part this investigation! 
K. regards! 

F/


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Re: [IxDA Discuss] Bike-sharing design

[Simon Rodier]

Hi,

 We've just had a new service installed here in Montreal (bixi),
created in partnership with bike builder DeVinci. The system was
carefully designed after looking at what other cities implemented,
mainly in Europe. Here's a few notes on how it works.

The bikes are connected to a solar-powered station, and it requires a
subscription to activate any bike. Once subscribed, you enter your
chip-keycard into the station, and the bike is released.

Each trip is required to be of 30 minutes or less, unless you will be
billed on the credit card related to the subscription. Additional 30
minutes are $1.50 CDN.

Each station has 5 to 30  bikes, depending on location. Most stations
are located in the denser area of central Montreal, and are each about
200-500 meters appart, sometimes even closer.

Each station can "tell" you what is the nearest station with a free
spot to land a bike if you can't dock into a full station. Right now,
this feature is not yet activated, however it should be online soon
(the service has been set up only 45 days ago).

The website features a google map custom map with all the infos in
realtime (how many bikes available at each station, how many free
spots, etc). You can also access it using an iPhone or smartphone, or
can call if you have trouble landing a bike after your errand.

The bike is really sturdy, yet pleasing to drive. I work over the
repair shop and after a quick chat with the guys in charge of the
maintenance, the bikes have shown some troubles ranging from small
adjustments to complete vandalism. The number of repairs is a bit
higher than forecasted, but not that much. After using the bikes, I
can personnaly say that most of them are not in perfect shapes
(glitch with shifters, fenders a bit bent, etc) but most are ridable.

Finally, a few nice things about the design of it all:

The bikes are a good example of integrated design for a city bike:
for example, red led lights are integrated in the chain stays, and
the gear system and dynamo are all conveniently hidden into the rear
hub. It makes a harder to destroy bike, but it's also a lesson into
integrated design for everyday bicycle.

The station's interface is quite simple, with a simple button to add
time in case you can't land a bike because the current station is
full, and a simple "repair" button to signal your bike as needing
repairs after it is docked.

However, the single day use of a bike using a credit card for
non-members is not very user-friendly, as you must:

- Read 70 pages of conditions on a small 5 by 5 inches screen on the
station (must people don't)
- Insert your credit card
- Remember a five digits code that you must enter on the docking
anchor of a bike to free it (you can print a ticket to remember the
code, which is a sequence of 5 digits from 1 to 3).
- Once you land a bike and want to take another one, you must
re-insert your credit card, so the station can issue you a new code.
It's probably needed to gather stats on your trip, and ensure the
24h max period. Most people try to enter the same code from the
previous station, and end up calling tech support. One must really
read all the instructions on the station to really understand this
part...!

Hope this helps! :)

Simon




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Interaction design can affect everyone

[David Rondeau]

As an example of the far-reaching impact of interaction design, I recently 
wrote about the Boston MBTA subway system and the Charlie kiosks that are used 
to purchase fares. Every day, hundreds of thousands of people ride the Boston 
subway and many of them are confused and frustrated by the interaction design 
of the kiosk. 
http://incontextdesign.com/blog/interaction-design-and-the-boston-subway/

In the process of trying to understand the root of the problem, it raised some 
additional interesting questions for me:

What are some other good examples of interaction design that affect multitudes 
of people-and those people are forced to use it? They didn't choose to buy a 
computer, their job doesn't require them to use one, and maybe they weren't 
even expecting to use one.

What are the potential impacts of good or bad interaction design in these 
situations? How many people could be affected? How severe could the impact be? 
How does it change people's perceptions of the overall service being provided? 
If it's a public service, like the subway, how does it affect our perception of 
government?

Can we do more to prevent poor interaction designs in the first place? How do 
we help designers create a solid core or foundation to start with? Are we doing 
enough?

As interaction designers, are we being held responsible for the affects of our 
designs? Should we be more accountable?

-dave


David B. Rondeau
Design Chair
InContext Design ( http://www.incontextdesign.com )

http://twitter.com/dbrondeau


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[IxDA Discuss] EVENT: PhillyCHI Symposium Welc ome Happy Hour – World Cafe Live, Tuesday, July 14 , 2009

[Dave Cooksey]

* Apologies for cross-posting. *

To celebrate the second annual UPenn Higher Education Web Symposium,  
PhillyCHI will be hosting a happy hour after the symposium's first day  
on Tuesday, July 14. Philadelphia’s community of UX practitioners,  
researchers, and students are invited to join the symposium’s speakers  
and attendees for light appetizers, drinks, and conversation. All  
PhillyCHI events are free and open to the public, so please join us!


Date: Tuesday, July 14, 2009
Time: 6:00 - 8:00PM
Location: World Cafe Live
Address: 3025 Walnut Street, Philadelphia, PA 19104
Phone: 215-222-1400
Website: http://worldcafelive.com
Directions & Parking: http://www.worldcafelive.com/info-directions.php

RSVP: philly...@gmail.com (nice, but not necessary)


About Our Sponsor

Aquent is the talent agency for marketing and design professionals. We  
pair marketing and design specialists with challenging jobs to create  
inspired, productive partnerships. Partnerships that produce  
meaningful work for our client companies and the talent we represent.  
For information about Aquent, please visit http://www.aquent.com/.


About PhillyCHI

PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an
interdisciplinary academic and professional group interested in Human- 
Computer Interaction, User Experience, Usability, and other related  
disciplines. PhillyCHI holds monthly meetings and socials to network  
and discuss current topics in HCI. For more information visit: http://phillychi.acm.org/ 
.






..

Dave Cooksey
Founder & Principal
saturdave
information architecture, taxonomy, user research, usability

713 Pine Street 1R
Philadelphia, PA 19106

email: d...@saturdave.com
phone: +1.215.219.8960
web: http://saturdave.com


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Re: [IxDA Discuss] Where is the "Sign In" on Amazon.com?

[Stephen Dondershine]

I am a long time User of Amazon and have never gotten used to the
foibles of trying to sign in, especially considering that the site
itself prominently uses the term "sign-in" when you are *not*
signed in, therefore creating the expectation that there will be a
"sign in" link or button *somewhere.* I think Walmart is a faulty
analogy: Amazon is more like Costco or any other "shopping club" as
there are quite a few functional perks only available to members (wish
list, shopping list, amazon prime, recs. etc.)  I think that anyone
that uses Amazon more than a few times or does more than casual
browsing will register and have at least a list or two. It's hard
for me to imagine that Amazon would invest so heavily in all that
"membercentric" functionality if many of their customers weren't
using it, or if they were 1 time buyers who never come back or insist
on remaining anonymous. Let's also not forget that some people
regularly clear their cookie cash as part of system maintenance, so
they may need to sign in fairly frequently rather than having it be a
very rare occurrence. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] IxDA Local in Rome

[Pietro Desiato]

Hi all again :)

I am doing some research on local groups with the help of IxDA. I
will update you as soon as possible. In the meantime, if you have
ideas about the group, you're more than welcome to share them with
us.

 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] changing standards for multi touch, multi user interfaces?

[Bruce Wyman]

i'm currently in a master's program in interactive media at london
college of communications.  for my dissertation, i'm discussing the
implications multi touch, multi user interfaces would have on current
information architecture standards.


We designed and built a multi-touch experience for an art museuem 
exhibition about a year and a half ago. There's a video of the UI 
available via youtube at .


While the more overt part of the user experience was simply to give 
visitors a way to look more closely at works of art (where they touch 
yields about a 4x magnification of the painting), the secondary goal 
of the experience was to give a way for multiple visitors to have the 
same experience at the same time and interact with one another. 
Usually in museums any time there's a group activity it's usually 
carefully planned and somewhat directed. We wanted an experience 
where the very design of the experience encouraged multiple users to 
interact without being aware that it was an unusual application of 
technology (when we started developing two years ago there were no 
standard libraries and few reference examples of multi-touch in 
action).


When we first prototyped the tables with a group of people, we were 
encouraged when about 8 people all approached the table and began 
simultaneously interacting with it without realizing that was 
anything unusual.


So, aside from the physical design and reasons for the tables, we 
designed the user experience in a very simple way. It would never 
have dialogue boxes or interactions that brought a single user into 
focus - where we could, always opt for an amodal solution. Second, we 
made sure that the parts of the experience that supported the exhibit 
-- looking at artwork closely -- didn't require the user to 
immediately interact at the full capabilities of what was possible. 
ie, if they simply touch the surface, they get some reward that 
supports the premise. Anything after that -- touch and dragging or 
better yet multi-touch and dragging, were all bonus rounds of 
interaction. Nice, but not required. We also deliberately chose not 
to rely on new interaction patterns that are possible with multitouch 
(such as grabbing the corners of an object and dragging apart to 
expand) since we made the assumption that for most visitors that was 
still new.


We didn't design a complex experience, but all indications were that 
it worked well. The tables were very popular in the exhibition not as 
a technology (although there was a percentage of people that 
recognized them for being something unusual) but rather as a good 
experience. In visitor testing of the exhibit, we found people 
spending a long time at the tables, going to look at artworks, and 
then coming back to explore more.


All in all, we were pleased with the results and I think it succeeded 
very deliberately because of the design choices we made in the user 
experience.


-bw.
--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Bruce Wyman, Director of Technology
Denver Art Museum  /  100 W 14th Ave. Pkwy, Denver, CO 80204
office: 720.913.0159  /  fax: 720.913.0002


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Re: [IxDA Discuss] changing standards for multi touch, multi user interfaces?

[lynnmarentette]

Michelle,

I have posted on this topic quite a bit on two blogs. If you visit
the blogs, do a keyword search.  Most of my posts have links to more
detailed information.  Also, I've posted in the UX section of the
NUI-Group forum- along with others who have similar interests in the
multi-touch, multi-user area.

Here are the links:

Interactive Multimedia Technology
http://interactivemultimediatechnology.blogspot.com

(If you have lots of time, explore my "MEGA LINKS: Multimedia and
Interaction Resources"  page:
http://interactivemultimediatechnology.blogspot.com/2008/12/interactive-multimedia-resources.html)


Technology-Supported Human-World Interaction
http://tshwi.blogspot.com

NUI-Group Forums (Scroll down to the UX section)
http://nuigroup.com/forums/




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] changing standards for multi touch, multi user interfaces?

[lynnmarentette]

I forgot to mention that universal design for learning and universal
usability principles should be considered when designing for
multi-touch and multi-user environments.

There needs to be flexibility and allowances for customization within
the program, and also a good understanding of the situations in which
the application will be used. 

You have to account for occlusion, the angles that people use when
they point or manipulate the interface with their fingers and hands,
what sort of feedback they might expect, and so forth.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Where is the "Sign In" on Amazon.com?

[Anthony Zeoli]

Interesting, but I completely disagree. By removing anything that remotely
signals the user to "sign in" is to assume that all users will live with and
grasp the fact that "sign in" is not called "sign in."

Here's my issue. Fine to give the perception I am Amazon.com and I welcome
you without asking you for your credentials. Not fine, in that Amazon
heavily promotes their recommendation engine, but you must be signed in to
get an accurate view of those recommendations or to see what you previously
purchased.

Because I don't shop at Amazon and the site is intensely text heavy, I keep
missing the Welcome to Amazon.com "your name should go here but it doesn't
because it doesn't know your name yet" feature, which says next to it, "if
you're not, click here." If you're not what? If you're not you? If you're
not who? Then, if you actually do click through, the next page has a "Sign
In" graphic.

Why not say "Sign In, if you're not," right? I thought in interaction
design, we're not supposed to be about assumptions? We're supposed to make
it clear to the user this is where you sign in.

Just those two words alone save someone a world of headache when trying to
figure out how to sign in.

Amazon is not Wall-Mart, in the sense that it's not a physical store. When
you walk into Wal-Mart, the cash registers are at the front of the store for
a reason. They aren't just there to take your money when you leave, but to
indicate to you on arrival that you may have to go through them at a later
point in time, should you need to.

If you want to talk supermarkets, I love the Whole Foods register area,
where you stand in a line and the system shows you on the screen above which
register is open for you at that very moment, so you don't have to scan 40
yellow lights to see which on is off at that very moment.

Does Whole Foods need to display this information? No, they don't. Other
supermarkets don't, but they live in the past. Clear, concise information
that leads you to where you either want to go or didn't realize you needed
to go, but now have information to make that choice, better serves the
customer.

When I forget how to log in to Amazon, I get frustrated. I should not get
frustrated by this process. There should be no resistance at that point of
egress.





On 7/7/09 3:18 AM, "Jim Drew"  wrote:

> 
> On Jul 6, 2009, at 6:51 AM, eva kaniasty wrote:
> 
>> I don't buy the idea that users don't look for sign-in.  I'd be more
>> inclined to believe that sign-in has become a convention in itself
>> that
>> anyone who has used the web for any length of time is familiar with.
>> Whether or not it conceptually makes sense to sign in first, I think
>> users
>> become trained to do things a certain way without thinking about it,
>> and
>> removing that functionality seems off-base.  I am not arguing that
>> sign-in
>> shouldn't be seamlessly integrated into checkout as well, I just
>> think that
>> it doesn't make sense to remove it as a separate function.
> 
> 
> I completely buy it.  I've never looked for a sign in option at Amazon
> 
> We talk about (gripe about) software coders who create UIs that serve
> their programmatic model rather than the user?  Well, you're doing the
> same thing here: "I know that a user is going to have to sign in to
> complete the transaction, so I want to know where that control is and
> how it operates and how to sign out."
> 
> But what Amazon arguably wants to be is a Wal*Mart (god forgive me for
> saying so!).   At such a store, by walking in the door, you are
> assumed to be a customer, someone who is going to buy something, even
> if that's just a candy bar.  They don't have a guard at the door
> saying "What's your name?  Show me your credit card!", but instead
> they have someone saying "Welcome to the store!  Enjoy shopping!"
> 
> By assuming that if you're there, you're going to buy something -- and
> if not this time, the next one -- they take that "Show me your ID"
> gruffness out of the equation, saving it for the time when it is
> actually needed, at the purchase transaction.  And in doing so, they
> remove/reduce the opportunities for users to get fed up with the
> questioning and just leave.
> 
> 
> 
> And in contrast, today I did my monthly visit to the Science Fiction
> Book Club website to say "Nope, don't what this month's offered books,
> don't send them."   This site *doesn't* remember that I've been there
> before.  So I have to go to the upper right corner to sign in -- to a
> link usually partially off-screen because they assume I'll have a non-
> portrait shaped browser window (but I do), rather than a username/
> password control.  And that takes me to a page where I have to choose
> either to Sign In or create a new account -- again, not to a username/
> password control.  And that takes me to a username/password control...
> which have my saved credentials already filled in.  Talk about wanting
> the returning customer to feel like they are annoying you!  (Actually

Re: [IxDA Discuss] Where is the "Sign In" on Amazon.com?

[Joshua Porter]

On Jul 7, 2009, at 8:56 AM, Todd Zaki Warfel wrote:



On Jul 7, 2009, at 3:18 AM, Jim Drew wrote:

[...] by walking in the door, you are assumed to be a customer,  
someone who is going to buy something, even if that's just a candy  
bar.  They don't have a guard at the door saying "What's your  
name?  Show me your credit card!", but instead they have someone  
saying "Welcome to the store!  Enjoy shopping!"


Perfect example.


I agree...a good example of how useful it can be to think about  
interaction design from a f2f standpoint. What would an ideal  
interaction like this happen if it were to happen in f2f...?


Then, how can you design/write copy to reflect that ideal interaction?


Josh


Joshua Porter, Founder
Bokardo Design
Interface design & strategy for social web applications
phone: 508-954-1896
http://bokardo.com
por...@bokardo.com
twitter: bokardo




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Re: [IxDA Discuss] Web Semiotics - Signs of the parameters of Web

[Eduardo Loureiro]

On Brazil there is a important research group about the aplication of
semiotic on IHC, the SERG (the Semiotic Engineering Research
Group).
The group was formed by the teacher and researcher Clarisse de Souza, author
of the book "The Semiotic Engineering of Human-Computer
Interaction
".

Take a look on this article .


Regards,

On Tue, Jul 7, 2009 at 1:40 AM, mediametrics wrote:

> Semiotics as defined in wikipedia
>
> "Semiotics, also called semiotic studies or semiology, is the study
> of sign processes (semiosis), or signification and communication,
> signs and symbols, both individually and grouped into sign systems.
> It includes the study of how meaning is constructed and
> understood."
>
> I always wondered how much is it relevant to the webspace.  Many a
> times there is a very strong mismatch between the brands portrayal
> and the web interface.  This i feel has a strong point that
> communicates with the user perception.  Many a times i felt that this
> factor is completely ignored while the creative briefs and the
> brainstorming meetings are being done.
>
> I want to start discussion about how at all we can track this
> intrinsic effect on the user experience with respect to the Semiotics
> of Web.  Please share your ideas and also experiences in past that
> would be matching with views as supplementary or contrary..
>
> Sathish Sampath
> 
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ... disc...@ixda.org
> Unsubscribe  http://www.ixda.org/unsubscribe
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>



-- 
Eduardo Loureiro
Experience Designer
http://eduardoloureiro.com
t: 31 8836.6520

Mapa Digital
Pesquisa e Consultoria em meios digitais
http://mapadigital.net
t: 31 3291.5811

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Re: [IxDA Discuss] Where is the "Sign In" on Amazon.com?

[Anne Hjortshoj]

I think also that, as UI designers, we're over-aware of patterns like
"signing in" to see certain things upon arriving at a given site
(because we've all worked on this kind of site so often, and executed
this pattern).

This discussion seems to indicate that our own baked-in experiences
can lead us to avoid innovating.

Sometimes our training can lead us to think in ways that users don't.
Something to watch out for, I think.

-Anne

On Tue, Jul 7, 2009 at 8:56 AM, Todd Zaki Warfel wrote:
>
> On Jul 7, 2009, at 3:18 AM, Jim Drew wrote:
>
>> [...] by walking in the door, you are assumed to be a customer, someone
>> who is going to buy something, even if that's just a candy bar.  They don't
>> have a guard at the door saying "What's your name?  Show me your credit
>> card!", but instead they have someone saying "Welcome to the store!  Enjoy
>> shopping!"
>
> Perfect example.
>
>
> Cheers!
>
> Todd Zaki Warfel
> Principal Design Researcher
> Messagefirst | Designing Information. Beautifully.
> --
> Contact Info
> Voice:  (215) 825-7423
> Email:  t...@messagefirst.com
> AIM:    twar...@mac.com
> Blog:   http://toddwarfel.com
> Twitter:        zakiwarfel
> --
> In theory, theory and practice are the same.
> In practice, they are not.
>
>
>
>
> 
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ... disc...@ixda.org
> Unsubscribe  http://www.ixda.org/unsubscribe
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> List Help .. http://www.ixda.org/help
>



-- 
Anne Hjortshoj | anne...@gmail.com | www.annehj.com | Skype: anne-hj

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[IxDA Discuss] changing standards for multi touch, multi user interfaces?

[Michelle Lau]

i'm currently in a master's program in interactive media at london
college of communications.  for my dissertation, i'm discussing the
implications multi touch, multi user interfaces would have on current
information architecture standards.  for example, navigation for a
multi touch, multi user interface needs to be somewhat universal or
symmetric, something that is not taken into account by current IA
standards.

in your work experience has anyone seen other considerations for
multi touch interfaces that are not taken into account by current
standards?  

thank you for your help!  best wishes in your many projects and
endeavors.

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[IxDA Discuss] Web Semiotics - Signs of the parameters of Web

[mediametrics]

Semiotics as defined in wikipedia 

"Semiotics, also called semiotic studies or semiology, is the study
of sign processes (semiosis), or signification and communication,
signs and symbols, both individually and grouped into sign systems.
It includes the study of how meaning is constructed and
understood."

I always wondered how much is it relevant to the webspace.  Many a
times there is a very strong mismatch between the brands portrayal
and the web interface.  This i feel has a strong point that
communicates with the user perception.  Many a times i felt that this
factor is completely ignored while the creative briefs and the
brainstorming meetings are being done.

I want to start discussion about how at all we can track this
intrinsic effect on the user experience with respect to the Semiotics
of Web.  Please share your ideas and also experiences in past that
would be matching with views as supplementary or contrary..

Sathish Sampath

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Re: [IxDA Discuss] [JOB]:Software Specialist- Usability: SAS R&D India. Pvt. Ltd: Pune

[mediametrics]

Hi Yogesh,

As the saying goes "put the best in the best role at best time in a
best cost".  I am using that to say, are you looking for a
recruitment or you want the job to be done in an affordable and in
the finest way.  MediaMetrics is into next generation research with
respect to "Web Usability".  You can read about our works and our
research in www.mediametrics.com/uxservices.html

In case it interests you please reach to me for a best possible
relationship.

With Regards,

Sathish Sampath
www.sathishsampath.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Bike-sharing design

[Maria Gabriela Garcia]

Hi Pietro, 

I would use a credit card two times, first when you get the bike in
station A, and second when you return the bike in station B or the
same one. By this way you could have metrics about how users move in
the city with shared bikes, and time metrics. Also, you are forced to
use your credit card again when you return it, if you don´t used your
credit card the second time you would be charged for the cost of the
bike...a way to prevent from steeling. 
I lived in Amsterdam in the 80´s and I know there was a lot ot stolen
bikes.
Cari saluti!


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Bike-sharing design

[Mike Myles]

The City Bikes of Copenhagen have been around for quite a few years,
and are very heavily used by locals and tourists. They use airless
tires, so there is no chance of a flat. Here is an example of a
company that makes those - www.airfreetires.com

That would solve one of your problems.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Where is the "Sign In" on Amazon.com?

[Todd Zaki Warfel]

On Jul 7, 2009, at 3:18 AM, Jim Drew wrote:

[...] by walking in the door, you are assumed to be a customer,  
someone who is going to buy something, even if that's just a candy  
bar.  They don't have a guard at the door saying "What's your name?   
Show me your credit card!", but instead they have someone saying  
"Welcome to the store!  Enjoy shopping!"


Perfect example.


Cheers!

Todd Zaki Warfel
Principal Design Researcher
Messagefirst | Designing Information. Beautifully.
--
Contact Info
Voice:  (215) 825-7423
Email:  t...@messagefirst.com
AIM:twar...@mac.com
Blog:   http://toddwarfel.com
Twitter:zakiwarfel
--
In theory, theory and practice are the same.
In practice, they are not.





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Re: [IxDA Discuss] What are the skills of an Interaction Designer

[jason]

Himanshu,

You've come to the right place!

I highly suggest starting with Whitney Hess's recent article on the
subject: 

http://whitneyhess.com/blog/2009/06/so-you-wanna-be-a-user-experience-designer-step-1-resources/

Also, find a mentor in your area, they're worth their weight in
gold. Check this site for their mentorship page. 

Feel free to email me, or anyone else in the industry for advice.
We're all pretty friendly!

Cheers,

Jason R.

--
Jason Robb
Experience Designer & Implementor

http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com



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[IxDA Discuss] Bike-sharing design

[Pietro Desiato]

I have been trying bike-sharing service in Rome and I think it is
quite a good idea. There are some weak points in the process though
and I'd like to ask if you guys know how other contexts solved them.


Some details about the service in Rome (www.roma-n-bike.com):

1. You get a refillable card linked to an online account
2. Some places in the center have stations wre you can get a bike.
You have to use your card to get one.
3. Costs: 0,5 euro cent per half an hour

These are the issues I have encountered:

- I took a bike with a flat tire

- Out-of-order stations would not allow me to leave the bike and I
had to pay in the meanwhile

- Some offices had ran out of subscription cards...

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Re: [IxDA Discuss] Where is the "Sign In" on Amazon.com?

[Jim Drew]

On Jul 6, 2009, at 6:51 AM, eva kaniasty wrote:


I don't buy the idea that users don't look for sign-in.  I'd be more
inclined to believe that sign-in has become a convention in itself  
that

anyone who has used the web for any length of time is familiar with.
Whether or not it conceptually makes sense to sign in first, I think  
users
become trained to do things a certain way without thinking about it,  
and
removing that functionality seems off-base.  I am not arguing that  
sign-in
shouldn't be seamlessly integrated into checkout as well, I just  
think that

it doesn't make sense to remove it as a separate function.



I completely buy it.  I've never looked for a sign in option at Amazon

We talk about (gripe about) software coders who create UIs that serve  
their programmatic model rather than the user?  Well, you're doing the  
same thing here: "I know that a user is going to have to sign in to  
complete the transaction, so I want to know where that control is and  
how it operates and how to sign out."


But what Amazon arguably wants to be is a Wal*Mart (god forgive me for  
saying so!).   At such a store, by walking in the door, you are  
assumed to be a customer, someone who is going to buy something, even  
if that's just a candy bar.  They don't have a guard at the door  
saying "What's your name?  Show me your credit card!", but instead  
they have someone saying "Welcome to the store!  Enjoy shopping!"


By assuming that if you're there, you're going to buy something -- and  
if not this time, the next one -- they take that "Show me your ID"  
gruffness out of the equation, saving it for the time when it is  
actually needed, at the purchase transaction.  And in doing so, they  
remove/reduce the opportunities for users to get fed up with the  
questioning and just leave.




And in contrast, today I did my monthly visit to the Science Fiction  
Book Club website to say "Nope, don't what this month's offered books,  
don't send them."   This site *doesn't* remember that I've been there  
before.  So I have to go to the upper right corner to sign in -- to a  
link usually partially off-screen because they assume I'll have a non- 
portrait shaped browser window (but I do), rather than a username/ 
password control.  And that takes me to a page where I have to choose  
either to Sign In or create a new account -- again, not to a username/ 
password control.  And that takes me to a username/password control...  
which have my saved credentials already filled in.  Talk about wanting  
the returning customer to feel like they are annoying you!  (Actually,  
I fib slightly.  That's the flow from a couple months ago.  they've at  
least merged the 2nd and 3rd screens, which reduces the annoyance by a  
factor of 2, but they still don't put it on the front page or sign me  
in automatically, still making it 4 times as annoying as Amazon's  
method.)


-- Jim

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Re: [IxDA Discuss] What are the skills of an Interaction Designer

[Elizabeth Bacon]

Hi Himanshu, 

Just wondering...did you search the discussion archives before
posting? 

Cheers,
Liz


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