[IxDA Discuss] Research into the experience of \free trial software\?
Where's all the research into the user experience around free trial software? It's hard to believe that there's not been a good deal of focused effort on understanding how to design the trial experience to ultimately lead to a sale - I'm not finding it so far. Maybe it's just thought to be obvious that you make it easy to begin using the trial, easy to get invested in using it, and easy to convert the trial into the real version of the software? thanks, Michael Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Product Standard Guidelines
Hi there. Does anyone know of a good resource which outlines basic product standards for a website. (it's a very data heavy site) I imagine it's easier to find more quantifiable items such as load times and working across browsers, but I'd love to find something that sets a minimum bar for clarity in the UI design. We're looking for something which will help the engineering and QA teams evaluate if the site is adequate from a IxD perspective. Any help would be much appreciated. Thanks, Tom Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Best practise for adding items to comparison tool
What's the general view: is it best to limit the number of items you can add using compare functionality or better to allow an unlimited number? And, if allowing large numbers of items to be added, is pagination or horizontal scolling preferable? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Junior IA position at Wells Fargo Home Mortgage
Hi all, Wells Fargo Home Mortgage has an opening for a Junior Information Architect. The opening is in North Brunswick, New Jersey. If you would like to apply go to https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL and search for requisition # 3292007 Here is the JOB DESCRIPTION: Wells Fargo Home Mortgage, the leader in online customer experience in the industry is looking for a Junior Information Architect in the Edison, NJ office. Our customers are our focus, and our Internet sites excel in meeting the diverse needs of those customers. Our online presence must be user-friendly, engage users, reinforce the value of our brand, align with user experience standards and support line-of-business strategies. The candidate for this position recommends, develops and reviews graphic, design and content aspects of the website. Works and consults with clients to ensure desired business objectives and messages are supported, as well as desired graphical and content continuity. Works within enterprise-wide and internet guidelines, and recommends changes to guidelines as appropriate. Participates as project team member in web enhancement and new development projects. The specific responsibilities for this role include: - Work effectively with Line of Business partners (Marketing, Product, Technology teams), Project Manager(s), and Vendor(s), often with project teams from multiple locations across the country (via phone) to help define and review user experience requirements and partner deliverables - Produce task flows, navigation schemes, and wireframes - Design low fidelity and high fidelity prototypes to demonstrate design concepts - Perform usability evaluations and expert reviews, and recommend usability improvements - Consult design standards, guidelines and web policies to determine best practices - As requested, provide user experience input/support to various business groups Minimum Qualifications - A BA, BS degree in human computer interaction, information science/design, human factors, psychology or a related field. - 3-5 years of related experience. - Proven ability to work effectively on a cross-functional project team. - Excellent understanding of User Centered Design (UCD) principles and methods. - Proficiency with wireframing and prototyping tools such as Visio, Dreamweaver or equivalent. Preferred Skills - Familiarity with the mortgage or financial services industry (preferred). Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Cascading Undo Model for a Blogging System
I am currently working on the design of a blogging system (ala WordPress, Movable Type) as an exercise of my independent study. As part of the design, I would like to design and implement an application-wide cascading undo model such as the one described by Jan Vratislav (http://bit.ly/UYerR) In this model, undos are based on a cascade of hierarchal actions in the history, whereby a user can selectively undo an action (which also undos every subsequent action in that action's hierarchy). At first look, it seems that it would be fairly easy to model the action hierarchy at a higher level (e.g. CRUD operations on articles, comments, pages, etc.), but it appears things will get complicated at the content level for the content of a particular article or page. My first thought would be to look at the internal HTML representation of an article's content and base the action hierarchy off of changes to individual DOM nodes/attributes. Any further guidance on this issue would be greatly appreciated! Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Windows Photo Gallery for user testing?
Long scrolls can be achieved in Powerpoint by slicing your screen dumps in Photoshop and putting down arrows at the bottom of each page (and up arrows on following pages to go back) to approximate click-scrolling. With a bit of graphics savvy, put a mock scroll bar on the right-hand side and the clickable hot-spots top and bottom! It is enough to give the user the feeling. Good luck. Stephen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45428 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Best practise for adding items to comparison tool
Alison - So far in the e-commerce benchmarking I've done, comparison features have been few and far between. So I would suggest sticking with something simple that is likely to get implemented. (You can always improve on it later.) From a UX perspective, though, unlimited items (with adjustable column order) sounds good. Horizontal scrolling would be much preferable to paging in my view. Regards, William Hudson Syntagm Ltd Design for Usability UK 01235-522859 World +44-1235-522859 US Toll Free 1-866-SYNTAGM mailto:william.hud...@syntagm.co.uk http://www.syntagm.co.uk skype:williamhudsonskype Syntagm is a limited company registered in England and Wales (1985). Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS. Confused about dates in interaction design? See our new study (free): http://www.syntagm.co.uk/design/datesstudy.htm 12 UK mobile phone e-commerce sites compared! Buy the report: http://www.syntagm.co.uk/design/uxbench.shtml Courses in card sorting and Ajax interaction design - Las Vegas and Berlin: http://www.syntagm.co.uk/design/csadvances.shtml http://www.syntagm.co.uk/design/ajaxdesign.shtml -Original Message- From: new-boun...@ixda.org [mailto:new-boun...@ixda.org] On Behalf Of alison austin Sent: 08 September 2009 11:33 AM To: disc...@ixda.org Subject: [IxDA Discuss] Best practise for adding items to comparison tool ... Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Research into the experience of \free trial software\?
Hi Michael, I'm currently writing a book called Make them Care, and this will be one of the big problems I address. In fact I just happened to be talking to a startup today about this very issue. Here's a related one: when do you ask for credit card numbers? Is it better to get the credit card up-front for a free-trial or is it better to get it at the end of the trial? Which has better conversion...etc. You can find out more here: http://oneflightbooks.net Cheers, Josh On Sep 8, 2009, at 9:34 AM, Michael Etgen wrote: Where's all the research into the user experience around free trial software? It's hard to believe that there's not been a good deal of focused effort on understanding how to design the trial experience to ultimately lead to a sale - I'm not finding it so far. Maybe it's just thought to be obvious that you make it easy to begin using the trial, easy to get invested in using it, and easy to convert the trial into the real version of the software? thanks, Michael Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Research into the experience of \free trial software\?
Hi Michael Adaptive Path's Signup and Rampup report is a wonderful look at trialing software, account registration and up-selling - http://www.adaptivepath.com/ideas/reports/signup/ Also try Smashing magazines UI trends article (in particular 1. Lazy registration 6. Account Registration) - http://www.smashingmagazine.com/2009/06/23/10-ui-design-patterns-you-should-be-paying-attention-to/ This article may also be worth a read - http://testingblog.widemile.com/2009/07/13/optimizing-registrations-how-to-increase-sign-ups-leads-sales-picnik/ Hope it helps. James Mansfield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45449 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Research into the experience of \free trial software\?
These articles may also be relevant: http://www.campaignmonitor.com/blog/post/2717/teaser-page-design-inspiration/ http://37signals.com/svn/posts/1496-design-decisions-the-new-highrise-signup-chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45449 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [Event] UX Brighton: Remote U ser Research - A 360° degree view
** Sorry for the cross-posting ** Hi Everyone, The next UX-Brighton event on remote user research, and we've got a fantastic line-up for you. As usual it's free to attend. *When*: October 13th, 2009 (6pm start) *Where*: iCrossing, Black Lion Street, Brighton. (If there's a big demand for tickets we may move the event to a bigger venue nearby) *Tickets*: Free, but you need to book a place on eventwaxhttp://uxbri_1.eventwax.com/ux-brighton-remote-user-research---a-360-degree-view Although the audience of websites is global, the most common ways of user research are spatially bound, and confined to a research laboratory. This is in direct contrast to both the global spirit of the web and the broad selection of people who view a website or online application. Tonight's talks will show how you can use online methods for carrying out usability research at each stage of the design process. *Remote usability applied - A case study by Louise Klinker* Louise will discuss how she used a remote research tool in a recent project. She will explain how remote user research can be applied, and how it can influence the development process of the project. Louise is a User Experience Consultant at Flow Interactive. She has worked for some of the leading companies in design and research, including Mollerup Designlab, X service design, and of course Flow. Bill Buxton said in ‘Sketching User Experiences’ that “Louise can hold their own with the best of them”. She has worked with clients including The BBC, The Guardian, The Foreign Office, BUPA, Tesco, Nokia, Sky and Shell. *The Birth of an Idea - Remote Ethnography by David Tait and Ofer Deshe* Ofer and David will take us through a journey from initial concepts through the design of a new remote ethnography web service. The service is a new framework that enables easier access to contextual research and includes data capturing technologies such as smart phone apps, an online web diary, email and social media integration. Additionally, the framework includes a number of built-in qualitative analysis tools. Analysis is conducted in real-time allowing ongoing monitoring of behaviours in remote locations and contexts. Before pursuing this venture, Ofer worked as a Principal Consultant at Flow and has led numerous user experience research, design and strategy projects. David is an innovative computer scientist with expertise in designing knowledge, customer insight systems, and search algorithms. Prior to working on this service, David designed a search interface for a financial trading solution and a Mandarin phonetic search algorithm. *Testing the Prototype - Synchronous Remote Testing by Volker Gersabeck of pidoco°* Volker, who is coming all the way from Berlin, will show off the next version of pidoco°. Pidoco° is a web-based software suite for prototyping and testing. It allows for live-collaborative designing a prototype, which is instantanously available on many devices (desktop, mobile, etc). Built around the prototype are different ways for collecting feedback from all the different stakeholders. With the new version comes a module which allows for moderated remote usability tests with zero set up cost. Volker co-founded pidoco°, and has been leading its development since the first line of code was written three years ago. He also co-organised the UXcamp 2009 in Berlin, and is already planning a European one for next year. *Testing the Product - Asynchronous Remote Testing by Sabrina Mach* Sabrina will present Webnographer, a tool for un-moderated remote usability testing, which enables fast and cost effective testing of any website with participants across the world. She will show how Webnographer can be used to inform the design of your website, how it benchmarks performance, and how to gain insight into user behaviour through the different reports that the tool offers. Sabrina is co-founder of FeraLabs, a usability consultancy specialising in remote user research. Using Webnographer, Sabrina helps clients understand their user’s behaviour, providing them with formative insight for design teams, as well as summative results for benchmarking website performance. *→ **Book your free ticket now on eventwax*http://uxbri_1.eventwax.com/ux-brighton-remote-user-research---a-360-degree-view -- Dr. Harry Brignull User Experience Consultant http://www.90percentofeverything.com + 44 (0)7920 474784 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [Event] UX Brighton: Remote U ser Research - A 360° degree view
** Sorry for the cross-posting ** Hi Everyone, The next UX-Brighton event on remote user research, and we've got a fantastic line-up for you. As usual it's free to attend. *When*: October 13th, 2009 (6pm start) *Where*: iCrossing, Black Lion Street, Brighton. (If there's a big demand for tickets we may move the event to a bigger venue nearby) *Tickets*: Free, but you need to book a place on eventwaxhttp://uxbri_1.eventwax.com/ux-brighton-remote-user-research---a-360-degree-view Although the audience of websites is global, the most common ways of user research are spatially bound, and confined to a research laboratory. This is in direct contrast to both the global spirit of the web and the broad selection of people who view a website or online application. Tonight's talks will show how you can use online methods for carrying out usability research at each stage of the design process. *Remote usability applied - A case study by Louise Klinker* Louise will discuss how she used a remote research tool in a recent project. She will explain how remote user research can be applied, and how it can influence the development process of the project. Louise is a User Experience Consultant at Flow Interactive. She has worked for some of the leading companies in design and research, including Mollerup Designlab, X service design, and of course Flow. Bill Buxton said in ‘Sketching User Experiences’ that “Louise can hold their own with the best of them”. She has worked with clients including The BBC, The Guardian, The Foreign Office, BUPA, Tesco, Nokia, Sky and Shell. *The Birth of an Idea - Remote Ethnography by David Tait and Ofer Deshe* Ofer and David will take us through a journey from initial concepts through the design of a new remote ethnography web service. The service is a new framework that enables easier access to contextual research and includes data capturing technologies such as smart phone apps, an online web diary, email and social media integration. Additionally, the framework includes a number of built-in qualitative analysis tools. Analysis is conducted in real-time allowing ongoing monitoring of behaviours in remote locations and contexts. Before pursuing this venture, Ofer worked as a Principal Consultant at Flow and has led numerous user experience research, design and strategy projects. David is an innovative computer scientist with expertise in designing knowledge, customer insight systems, and search algorithms. Prior to working on this service, David designed a search interface for a financial trading solution and a Mandarin phonetic search algorithm. *Testing the Prototype - Synchronous Remote Testing by Volker Gersabeck of pidoco°* Volker, who is coming all the way from Berlin, will show off the next version of pidoco°. Pidoco° is a web-based software suite for prototyping and testing. It allows for live-collaborative designing a prototype, which is instantanously available on many devices (desktop, mobile, etc). Built around the prototype are different ways for collecting feedback from all the different stakeholders. With the new version comes a module which allows for moderated remote usability tests with zero set up cost. Volker co-founded pidoco°, and has been leading its development since the first line of code was written three years ago. He also co-organised the UXcamp 2009 in Berlin, and is already planning a European one for next year. *Testing the Product - Asynchronous Remote Testing by Sabrina Mach* Sabrina will present Webnographer, a tool for un-moderated remote usability testing, which enables fast and cost effective testing of any website with participants across the world. She will show how Webnographer can be used to inform the design of your website, how it benchmarks performance, and how to gain insight into user behaviour through the different reports that the tool offers. Sabrina is co-founder of FeraLabs, a usability consultancy specialising in remote user research. Using Webnographer, Sabrina helps clients understand their user’s behaviour, providing them with formative insight for design teams, as well as summative results for benchmarking website performance. *→ **Book your free ticket now on eventwax*http://uxbri_1.eventwax.com/ux-brighton-remote-user-research---a-360-degree-view -- Dr. Harry Brignull User Experience Consultant http://www.90percentofeverything.com + 44 (0)7920 474784 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Research into the experience of \free trial software\?
Nice little example: http://www.guardian.co.uk/technology/gamesblog/2009/feb/10/gameculture-apple http://www.guardian.co.uk/technology/gamesblog/2009/feb/10/gameculture-apple iShoot was widely ignored for several weeks before Nicholas decided to produce a cut-down 'Lite' version which he made available for free. it quickly became the #1 free application, and iShoot sales followed suit. [...] While at the top of the Paid Apps chart, iShoot was getting over 10,000 downloads a day, at $2.99 each. Take out Apple's standard 30% commission and Nicholas was pulling in $21,000 a day. He quit his job at Sun and is now working on a new game Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [JOB] Senior Visual Designer - Newton, MA, SimpleTuition, Full Time
SimpleTuition seeks a creative, high-energy visual designer to expand the design vision and brand to new web-based products. SimpleTuition is a company dedicated to making education and finance choices easier for consumers with a unique online comparison-shopping platform. You are an individual with a sound design process and the ability to develop and lead designs from conception through completion. The qualified candidate should have the demonstrated ability to shape the design vision for projects, and to visually communicate rich data for consumer products and services. Formal design training is a must, including color theory, typography, layout, and corporate branding. Responsibilities: + Lead visual designs throughout the product lifecycle, from initial explorations to final deliverables + Produce layouts, user interface elements, color palettes, typography, and storyboards + Translate product concepts into engaging designs + Work with the marketing team to provide graphic assets and production for email, landing pages, banner ads, print ads, sales materials + Maintain and promote brand and design consistency across channels + Advocate for innovation while balancing user needs, product branding, budget, and schedule + Collaborate with development and business teams to help craft and implement a product vision + Maintain awareness of state-of-the-art techniques, best practices, and developments within the design community Qualifications: + BFA or MFA in graphic design or related design field + Minimum of 5 years experience in web and print design + Strong conceptual, typographic, design, layout, production, editing, and print prep skills + Outstanding organizational skills and self-motivation + Comfortable working with company top management + Outstanding written and verbal communication skills + Flexibility and ability to work in high-paced deadline driven environment + Personal commitment to high quality performance through integrity, accountability, compassion, and teamwork + Proficient in Photoshop, Illustrator, InDesign, and Dreamweaver + Excellent knowledge of web graphic applications and building dynamic web applications + Multimedia and social media experience is a plus Interested parties should submit their resume, cover letter, and portfolio URLs to j...@simpletuition.com. No recruiters please. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Aside from research, what do you do to relate better to users?
If anything, I always make an effort to learn from interactions I deal with on a daily basis. Just last week, some lady asked me if I were good with batteries. I gave her a slightly baffled look, so she directed me to her key fob for her Volvo. Apparently, the fob dropped to the ground and the battery came flying out and she put it back in the wrong way, but couldn't get it to open again. It wasn't the battery of course, so much as the design of the fob itself. Of course, I got it fixed with a fork at the restaurant we were both in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45395 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Aside from research, what do you do to relate better to users?
In the realm of computing and software, I've found that becoming familiar with the three main flavors of operating system (Windows, Linux, and OS X) is very useful for relating to users. Having used each of them as my primary OS at different times makes it much easier to empathize with users' issues and complaints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45395 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] add to favorites vs save for later
Any thoughts or articles on add to my favorites (as an action from a product page) vs add to my wishlist (which I think is the same thing?) vs save for later (as an action on the shopping cart page, a la Amazon)? Any good design patterns for favorites? How should one access one's favorites list at a later time? Has anyone studied conversion rates on these features? Thanks, Sheri Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] add to favorites vs save for later
I think that add to favorites implies local storage of the reference, while add to my wishlist implies server-based storage which is accessible from anywhere (and in the case of Amazon, by more than just yourself). Save for later is ambiguous, however. It might be via a cookie (local, and possibly volatile, storage), session state (highly volatile), or server-based. I have no data to support my perceptions, though. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45467 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Best practise for adding items to comparison tool
From my own research, there isn't going to be a single solution that suits everyone. Among the people I tested, half preferred a top-down strategy(start with everything then filter out what is not relevant) and half preferred a bottom-up strategy (begin with a few options and then add upwards). This isn't very useful to you but if possible, try some research and testing to find out how your users respond. For pagination or scrolling, I guess it depends upon the task and the number of items. Having several thousand items makes scrolling less effective; having 11 items over 2 pages with a single item on the second page is also annoying. It depends upon what you are trying to achieve for your users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45451 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] add to favorites vs save for later
Sheri...I think it depends on the context. Wishlist makes sense for books because they are a small dollar commitment and therefore a small psychological commitment, save for later for bigger ticket items because they imply a less serious obligation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45467 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] add to favorites vs save for later
On 9 Sep 2009, at 15:01, Joshua Muskovitz wrote: I think that add to favorites implies local storage of the reference, while add to my wishlist implies server-based storage which is accessible from anywhere (and in the case of Amazon, by more than just yourself). Save for later is ambiguous, however. It might be via a cookie (local, and possibly volatile, storage), session state (highly volatile), or server-based. I have no data to support my perceptions, though. Just to provide one data point - that wouldn't match my personal idea of what it meant at all :-) None of the variations would suggest one particular method of storing the information to me. For me the meaning of the phrases is going to depend on the context and why you're persisting the information. For example: * add to favourites has a ring of I like this rather than I want this. I can see myself hitting it on a DVD store to say I love a movie that I already own; in the expectation that it might help the site recommend other movies to me - or as a mini-review. * add to wishlist says to me strongly that I want this. I want to buy it - or get somebody else to buy it for me. * save for later has a ring of need to think about that to me. Need to put something aside for now while I go off and do some comparison shopping. But that's just me rambling without understanding the OP's working context. I'd probably go mock something up and stick it in front of some people - and see what happened. Cheers, Adrian -- http://quietstars.com - twitter.com/adrianh - delicious.com/adrianh Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Aside from research, what do you do to relate better to users?
- look for bulletin boards related to the domain you are interested in. read what people are asking about/complaining about. - go into a store where they sell the thing you are designing. Ask people questions. - if you're redesigning something: try teaching someone unfamiliar (but not totally out of the realm of possibility) about it. - try and make up personas. What *might* they care about/do/love/hate? Don't kid yourself that you are basing stuff on the assumptions you bring to the table, but in many cases (especially for general consumer stuff) you'll have plenty of insights. The personas are just a way to frame up the info for yourself and others. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Aside from research, what do you do to relate better to users?
Re-reading old research, particularly the comments and introduction to the person I made is something I find useful to keep me on top. When I started my recent job, we started some weekly meetings to discuss future improvements. At the first meeting, I took everyone out onto the streets to ask passers by about our field and what they thought. I guess this is research of a kind, but it removed all the comfort layers that we had from testing in a lab and put us in the front line and in touch with customers who didn't necessarily want to take part in research. I also like to read about art but it doesn't relate directly to my job. I guess it's one of those 'what it is to be a human being' kind of things. Different interpretations on the same piece of art show how varied we can be. @Adrian - it's a good one isn't it? I spent an afternoon in the call centre and we're all planning on visiting local branches soon (staff as well as customers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45395 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Any good book on interaction Design/UX
A couple of good ones listed here http://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=gid=72842discussionID=5874416goback=%2Eanh_72842 Sachendra -- Sachendra Yadav http://sachendra.wordpress.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] add to favorites vs save for later
Sheri, I'd have to agree with Adrian that neither of the phrases suggests any technology as to how it would be saved. There are, however, societal associations with 'wish list' and 'save for later'. A wedding registration is a wish list of sorts, and 'Save for later' also reminds me of putting food in a doggie bag, as if you are going to begin to nibble on something and then finish it at a later date. The term Favourites has been clouded by the use of it to sometimes refer to bookmarks on Internet Explorer (as well as the Windows file system). For that reason, it might be good to stay away from it, unless you are integrating with those elements. Needless to say, it's also one of the words that some of us spell differently. ;) What might work well for articles as 'Add to Reading List', where you intend to read them later. -- David Drucker Vancouver, BC da...@drucker.ca Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Best practise for adding items to comparison tool
Hi Allison, RE: Overall Comparison Considerations The comparison system has to work in the specific ecommerce environment and it's constraints. So, you'll want to consider: - how does site performance change as the number of items increases? - how many facets are you displaying in the comparison? And, what are the display options? - will it result in a static matrix? Or, will it provide further interaction, say, sorting by a facet? - can the selection of items span several pages - I.e., you can select items while paginating through 5 search result/gallery pages? You'll want to 'carry over' some reminder of what's been selected so far. - in the space provided for the matrix, there is an information design challenge for displaying diverse values. For instance, Consumer Reports has their grading system constant across all product types. Or, Edmunds.com accommodates some values that are numeric, some yes/no, some paragraph-length. - Does the matrix include all product attributes? If not, say so and let people view details. - do they have to make detailed selections before comparing (Edmunds)? Or, can they select all from a gallery page (Best Buy)? My ecommerce experience has been that there is a performance threshold to weigh against maximizing the number of items. That was typically the independent variable in how many items could be compared. (I've noticed that 4 is a common number to compare, but it's not as if those sites tell us why they chose 4.) Also, assuming people are on a path-to-purchase, what are the next steps and how obvious are they? Edmunds let's you add and remove cars to continue the comparison ad nauseam, but they're not selling. - Can they print/export the results? - can they go back to the original category/results? - can they add-to-cart/purchase from there? - Can they view more details on all/one item(s)? Finally, while most comparison selectors are on gallery pages, some product pages offer related items for comparison from there. This preselects items, but it accommodates scenarios where people land on a product page from a referrer or search engine deep link. Hope this helps. -Jay On Tue, 8 Sep 2009 10:32:43, alison austin amausti...@yahoo.co.uk wrote: What's the general view: is it best to limit the number of items you can add using compare functionality or better to allow an unlimited number? And, if allowing large numbers of items to be added, is pagination or horizontal scolling preferable? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Sent from my mobile device Jay A. Morgan Director, UX at Gage twitter.com/jayamorgan linkedin.com/in/jayamorgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [JOB] Information Architect, Boston - MA Recruiter, Contract
My client is looking for a contract IA in Boston to start ASAP for a 1 month project. This opening is 100% onsite and requires local candidates. Responsibilities: * Develop and deliver logical information models, user flows, wireframes, sitemaps, nomenclature documents, content mapping, and navigation schemes for new and existing websites * Heuristic reviews or evaluations (IA portion) * Concept generation and modeling * Assist in planning and development of usability testing * Assist in translating complex business requirements, user requirements and specifications * Work collaboratively with other members of UX team to create compelling user experiences * Well versed in interaction design thinking and execution * Collaborate with Visual Design and Content to come up with holistic solutions Requirements: * Fluency in the principles of user-centered design methods, information architecture, usability, interface and interaction design * A minimum of 4 years relevant experience at a large agency, or big brand * A Bachelors degree in a related field: Interaction, Information or Interface design; Human-Computer Interaction; Graphic Design; Communications, Library Science, Industrial Design, Technical Communications, English, History, Anthropology, is required. * Proficient in Visio and Microsoft Office * Experience in developing web-enabled business applications * Familiarity with successful Internet business models * Ability to translate usability test data into customer recommendations * Ability to work in a dynamic and fast-paced environment * Ability to communicate with and manage client executives * Strong time management, communicative, and interpersonal skills * Experience with usability testing * Must have been in a client-facing role and have project experience in working with teams on large scale, long-term projects * Excellent analytical and process-oriented skills * Excellent verbal, written and presentation skills * Experience in working on multiple projects simultaneously * Ability to work collaboratively on multi-disciplinary teams * Prior experience in a consulting firm preferred Interested parties should send their resumes to gsche...@friedmanwilliams.com Thank you! Greg Scherzo Senior Recruiter gsche...@friedmanwilliams.commailto:gsche...@friedmanwilliams.com Friedman Williams Grouphttp://www.friedmanwilliams.com/ 485 Seventh Avenue, Fifth Floor, New York, NY 10018 212-867-7000 ext #113 http://www.linkedin.com/in/gregscherzo Get all our latest Tech Openings on Twitter!https://twitter.com/FWG_Tech_Jobs :: Get all our lastest creative openings on Twitter!https://twitter.com/FWG_Design_Jobs Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] UPDATED CISCO JOB OPENINGS
9/9/9 Here are the latest job openings at CISCO. Please contact Brent at brero...@cisco.com if interested. **I had not included the requisition numbers with the previous discussion group job postings on IxDA. They are included on this listing.** Interaction Designer Location San Francisco, California Description This position is in Ciscos Consumer Business Group (CBG), formerly known as Linksys. It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. The Cisco Consumer Business Group sells home networking and networked entertainment products and services under the Cisco, Linksys, Linksys by Cisco, Flip Video and Network Magic family names. Cisco products enable people to live a connected life that is more personal, more social, and more visual. Flip Video exemplifies Ciscos passion for video. The best-selling brand makes video simple, accessible and fun, allowing users to easily capture and edit videos and then share them instantly with friends, family and on popular video-sharing Web sites. Flip Video at Cisco, makers of easy-to-use video camcorders (www.theflip.com), is seeking an Interaction Designer to join us working on our software, hardware, websites, and other materials. We want someone with the talent to create elegant designs which appeal to a wide range of customers, the skills to support the product definition process, and the passion to help us create the best possible experience for our users. This is a full-time, on-site position reporting directly to our User Experience Design Manager. The central project for this role will be the Windows, Mac, and Web applications which our users employ to work with the videos they capture with our cameras. We need someone who can contribute to the design from the early conception of tools functionality through to the final behavior specification, giving our products an elegant design which supports our brand: accessible, simple, and effective. The position will also involve various other design projects, including some collaboration with visual design in defining the presentation of the interface. Responsibilities for this position include: Defining the behaviors of hardware and software in our future product line Progressively refining designs in collaboration with our design / product / development team Producing and delivering wireframes, walkthroughs, and behavior specifications Directing and advising other design resources, both internal and external Advising and mentoring more junior designers as the team grows Candidates for this position must: Have mastery of software interaction idioms and basic information design principles Have fundamental skills with design authoring tools (Fireworks / Photoshop / Illustrator / Visio / etc) Have professional experience in interaction design Effectively balance multiple projects and reliably meet deadlines Understand the design implications of fundamental Web technologies (HTML / Ajax / etc) Work well in a collaborative environment Communicate well visually, verbally, interpersonally, and in writing Be able to present design solutions to a range of audiences Have the ability to independently drive a design process from beginning to end The ideal candidate will also: Have portfolio examples of consumer-facing work Have skills in user research Have strong skills using Fireworks Have experience within a software development process Have some interest and background in visual design Have some Web authoring skills Based in San Francisco, the revolutionary Flip Video family of camcorders ignited a new category of video cameras that puts the power to shoot and share video into the pockets of everyday consumers. Flip Video camcorders are the world's first with on-board software to enable editing, organizing, and seamless video uploading to YouTube, MySpace, AOL Video and other video sharing sites. As part of its Flip Video Spotlight Program, the company pledged to deliver 1 million camcorders to help non-profits use the power of video to change the world. Flip Video camcorders are available in over 10,000 retail locations including Amazon, Best Buy, Circuit City, Wal-Mart, Sam's Club, Sears, Kmart, and TheFlip.com. S849190 User Experience Manager Location San Jose, California Description This leadership position within the Small Business Solutions Business Unit encompasses responsibility for driving all aspects of the Business Units user experience activities. You will be responsible for establishing and driving the overall strategy with emphasis on interactive design, visual design, documentation, and out of box end user experience. Responsibilities include: Develop and implement the definition overall user experience vision for SBSBU products Lead local and remote resources and virtual product teams through the process of developing and implementing best in class user experiences Define
[IxDA Discuss] Senior Technical Writer Location(s): San Francisco, CA - HQ
Description: As a technical writer on the Documentation team, you will work collaboratively with other experienced writers to design, create, write, and deliver concise, easy-to-understand documentation for the Salesforce CRM application and/or the Force.com platform. You should be self-directed and team-oriented with the ability to understand the needs of business users and administrators, and deliver the documents necessary to make them successful. You are not only a writer but a customer advocate and an integral part of the software development team. You are a problem-solver with excellent people and communication skills, able to work with documentation management, product managers, Java developers, QA engineers, and other staff to understand and document new products and product enhancements. You are focused on producing high-quality documentation, and you understand how your work contributes to the overall success of the product. Responsibilities: Design, create, update, and deliver documentation for the Salesforce CRM application and Force.com platform Required Skills/Experience: * At least 6+ years writing technical documentation for a software development company * Past experience documenting enterprise-class on-demand software * Exceptional technical writing and editing skills * Proven ability to write documentation for both non-technical business users and administrators * Ability to consistently meet deadlines and deliver high-quality materials * Proven track record of innovation for making online documentation more usable and useful for customers * Strong experience using XML tools to write single-source documentation for both online help and PDF distribution * Ability to learn quickly and adjust priorities in a dynamic environment with short release cycles * Demonstrated ability to adhere to existing styles and processes, and contribute towards improving them as necessary * Strong team player and able to work with documentation management to establish goals and priorities * Ability to learn new technologies quickly * Bachelor's degree in a technical or communications field Desired Skills: * Hands-on experience with image editing and diagramming software, such as Photoshop and Visio * Experience using Arbortext Editor * Experience with SCM tools such as Perforce, ClearCase, SourceSafe * Experience documenting CRM software or financial services software * Experience using Adobe FrameMaker Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [JOB] Flash UI Developer, Delray, FL | 75-110k
Flash UI Developer, Delray, FL | 75-110k This is a full time, on-site, salaried position located near Delray, FL. No telecommuting allowed. US Citizens, Green Card holders or EAD only please. Local candidates preferred; however, candidates considering relocating at own expense considered as well. The Flash Developer will be responsible for developing Flash applications that run on next-generation media tablets. These applications will include casual games, utilities, media browsers, information access services, as well as user interfaces. REQUIRED EXPERIENCE: - ActionScript 2/3 development - Flash 10 - Strong Object-Oriented programming skills - 3+ years development experience - Consumer product UI experience (desirable) - Computer related degree or equivalent experience - Photoshop (desirable) To be considered, please submit your resume and/or portfolio along with your salary requirements to beau @ open-source-staffing.com Thank you, Beau J. Gould Open Source Staffing www.open-source-staffing.com beau-AT-open-source-staffing.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] websites as art
I was chatting whit a colleague, and we could recall examples in the early days of the web where a site was a work of art, and no other thing but art, but can't think of recent examples. any sightings? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] IxDA NYC at the Shake Shack, Wed. Sept. 23
This sounds like FUN! On 9/8/09 10:55 PM, IxDA NYC nyc.i...@gmail.com wrote: School is back in session but there is still time left to play! Join IxDA NYC for some interactive discussion and last-of-summer fun at the Shake Shack in Madison Square Park on Wednesday, Sept. 23. Look for our IxDA teal-colored balloons. Microsoft will also be on hand to hand out some goodies to promote the recent launch of Expression Studio 3. No RSVP needed -- the event is open to everyone! Show up, enjoy some tasty summer treats, and help us send summer off with a bang! Check out the Shack Shack¹s menu here: http://www.shakeshacknyc.com The event will start at 5:30 and go until we decide we¹re done! Rain date is Thursday, September 24. SAVE THE DATE: OCTOBER DESIGN WORKSHOPS While you¹re marking your calendar, don¹t forget to save the date for our annual fall Design Workshop: Saturday, October 17. We're holding this ever-popular event on a Saturday this year so participants will have more time to design and present. We're pleased to announce two excellent workshops, both with interaction design rock-stars: one with Todd Zaki Warfel and Will Evans, the other with Ted Booth and Michelle Tepper. Full details and registration coming soon! See you at Madison Square Park, The IxDA Local Leaders Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
