Re: [IxDA Discuss] Forms design / labels inside the fields

2010-02-09 Thread Jason Robb
Here's an interesting approach to implementing help text within the
field with jQuery: http://www.csskarma.com/blog/sliding-labels/

Best,

Jason R.
http://jasonrobb.com.


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Re: [IxDA Discuss] Sketching before the Wireframes

2010-02-02 Thread Jason Robb
Definitely sketch first. Always paper before pixels. Then if you can,
share those sketches with someone in your team and get their
feedback. Then move to digital.

Even if you don't share them with anyone, use them as a cheat sheet
for your digital mockups. If anyone asks, tell them it's an
interface outline. You need to know exactly what data you're working
with BEFORE you start pushing pixels, else you'll waste far more
time.

I wrote an article about sketching that might be of some help:
http://www.uxbooth.com/blog/tools-for-sketching-user-experiences/

Cheers,

Jason R.
http://jasonrobb.com


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[IxDA Discuss] [JOB] UX design / Visual design / Front-end dev. (Generalist role) in Boston, at Language International, full-time.

2009-10-19 Thread Jason Robb
The company I work for, Language International, needs help. We need
another designer to join our small team. We know who we want.

Check out the full job post here:
http://jasonrobb.com/2009/10/17/work-with-me/


MUST HAVE SKILLS...

- PROTOTYPING 
Able to build rapid prototypes (regardless of technology, i.e. Paper,
HTML/CSS…) ideally you can take a design from sketches to markup.

- MARKUP AND STYLE 
Capable and comfortable implementing designs with HTML/CSS.

- DESIGN TASTE 
Has great taste in design. Cite sources of inspiration or influence:
i.e. Books, blogs, etc…

- SEO FUNDAMENTALS 
Understand the essentials of SEO, “good content + good markup +
linking strategy = good SEO.”

- UNAFRAID OF CODE 
Understand how back-end technology works. The point is, you can’t be
scared to work around and within PHP.


PREFERRED SKILLS...

- UX DESIGN AND RESEARCH 
Solid skills in experience design. You can expect to sketch
interfaces and user flows. Would be great if you have experience with
research as well.

- MANAGE AND MEASURE UX 
Can manage and measure the success of design. You should have
experience defending your design choices with business and user
goals.

- EXPERIENCED WITH NON-DESIGNERS 
Has worked directly with Business folks, Engineers, and Designers
(i.e. You should be comfortable working with designers and
non-designers alike). We’re looking for a team player, not someone
who only works in heroic issolation. This isn’t a “toss it over the
fence” position.

- ARTICULATE DESIGN REQUIREMENTS 
Can identify problems and possible solutions based on the concepts
mentioned in meetings.

- VISUAL DESIGN 
Capable of visually designing interfaces (read: graphic design).

- SEM EXPERIENCE 
Has worked with a company whose source of new customers are derived
from SEO and SEM.

- START-UP EXPERIENCE 
Has worked at a start-up company.

- DIVERSE EMPLOYMENT BACKGROUND 
You’ve probably worked as a freelancer, but you’ve also held
full-time jobs (e.g. paid non-hourly, which breeds a different kind
of work ethic than a part-time/freelance only background).

- DRUPAL AND JQUERY 
You’ve worked with Drupal and jQuery. That’s what we use.



Send your resume/portfolio to Karen Ong (karen at
languageinternational dot com). And read the full job post here:
http://jasonrobb.com/2009/10/17/work-with-me/

Thanks,

Jason R.

http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com


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Re: [IxDA Discuss] Color palette / scheme for use at night ?

2009-09-23 Thread Jason Robb
Wow. Another reason why I love the IxDA list: Such an awesome range of
problems worth discussing. Thanks for the links, ideas and
suggestions, folks! Keep it up.

As you were,

Jason R.
http://jasonrobb.com
http://twitter.com/jasonrobb


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Re: [IxDA Discuss] UX Team Collaboration

2009-09-01 Thread Jason Robb
Tom,

Great question, would love to hear what others are using for version
control. 

What about an SVN repository? I've heard from various front-end
developers, visual designers, and UX-ers that using a code repo
works. I haven't personally tried it, but it sounds doable to me.

Cheers,

Jason R.

--
Jason Robb
Experience Design  Implementation

ja...@jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com




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Re: [IxDA Discuss] Preferred Font for a logo and index page

2009-09-01 Thread Jason Robb
Kristen,

You should take a look at www.typophile.com - the definitive
typographic community.

Read this before posting: http://typophile.com/design_readme

Cheers,

Jason R.

--
Jason Robb
Experience Design  Implementation

617-899-6400
ja...@jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com




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Re: [IxDA Discuss] IxDA Boston Event September 24th: Designing for Life: A Lecture and Design Workshop.

2009-08-20 Thread Jason Robb
Wow, very awesome topic and speaker, way to go IxDA Boston. I'm
really looking forward to this. See you there!

Jason Robb

http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com


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Re: [IxDA Discuss] Just Because You Can Innovate Doesn't Mean You Should

2009-08-12 Thread Jason Robb
Daniel, I'm glad you brought up the micro-interaction of
auto-save in Gmail.

Consider the following:
http://skitch.com/jasonrobb/b5nsy/active-passive-innovation

In Gmail for instance, there are some features that are obvious. The
undo button is an obvious innovation, whereas the auto-save feature
is more of a passive innovation since you probably wouldn't notice
it's there. It's almost a commodity now.

Dave, the light bulb that Edison invented was an innovation on the
light bulb that Joseph Swan started working on some 30 years earlier.
(And 20 people had tried to invent the light bulb before those two.)
But Edison made it economically viable.

Jason R.

--

Jason Robb
Experience Design  Implementation

http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com




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Re: [IxDA Discuss] Screen Resolution Sources

2009-08-12 Thread Jason Robb
Hi Sean,

I don't have any resources for screen resolution other than what's
available for MY personal and company sites through analytics. If you
don't have analytics, and are basically guessing what your customers
will be able to see... 

First, I'd encourage you to try a fluid layout (em-based not
pixel-based width): http://www.alistapart.com/articles/fluidgrids/ It
takes a very, very small amount of math. Which is easy to remember
(basically target ÷ context = result).

But if you're still insisting on a pixel-based layout, here are some
links that might be helpful to your decision to go big (or go home ;)

%u2022 Cameron Moll (circa 2006) on Optimal width for 1024px width --
http://www.cameronmoll.com/archives/001220.html
%u2022 Jakob Neilson (2006) on Screen Resolution and Layout
http://www.useit.com/alertbox/screen_resolution.html
%u2022 Roger Johansson (2005) Fixed or fluid width? Elastic!
http://www.456bereastreet.com/archive/200504/fixed_or_fluid_width_elastic/
%u2022 Roger Johansson (2008) Specify a max width for em-based
layouts
http://www.456bereastreet.com/archive/200803/specify_a_maximum_width_for_embased_layouts/

The truth is, without real stats from YOUR sites, you're just
guessing and/or going on data that is irrelevant to you. Which is why
I'd suggest you try an elastic layout before locking into a pixel
width. Or at the least, specify a max- and min-width in pixels for
your outermost container.

Feel free to email me off list or hit me up via twitter
http://twitter.com/jasonrobb if you'd like to converse about
elastic/liquid/fluid/whatever layouts. I'm tickled pink by the
subject! =)

Cheers,

Jason R.

--

Jason Robb
Experience Design  Implementation

ja...@jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com




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Re: [IxDA Discuss] Just Because You Can Innovate Doesn\'t Mean You Should

2009-08-10 Thread Jason Robb
Awesome ideas, David and Hugh!

I'll run through and answer your questions, since I generally agree
with everything you've said...


Q: In the end, if the client doesn't implement the design%u2014how
successful is it? 
A: It's only successful if the innovation is pulled off the shelf
some day and implemented.


Q: Do you think innovation is easy? 
A: Designing innovation is not easy. Implementing it can be easy. But
it has its own difficulties.


Q: How do you gauge a clients ability or need to innovate? 
A: Not sure, would love to hear the kinds of questions others are
asking to extract the innovatability of a company at a given
time. (Yea, sorry, I know that's not a word!)


Q: Have you ever delivered an innovative design that wasn't
implemented? 
A: Yes, plenty of times. In the case of the first question, we
acknowledged that we didn't have the resources to implement the
idea, so we shelved the idea. Then a few months later, once we had
more time/money, we pulled out the plans, refreshed out memories, and
continued with the innovative design.


Q: Have you ever tried to convince a client not to innovate? 
A: Typically, I have to convince MYSELF not to innovate. My blue sky
ideas of a utopian web site frequently end with my realization that
I'm only 1 person, and if I want to get anything done, I need to
break off a smaller chunk.


Q: Or are you frustrated by clients who won't let you innovate?
A: Not any more. I used to be frustrated, but sometimes they're just
not convince-able. Would be interested in hearing war
stories/ammunition against the won't let me innovate case.

Thanks for sharing, great food for thought!

Cheers,

Jason R.

--
Jason Robb
Experience Design  Implementation

ja...@jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com




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Re: [IxDA Discuss] Just Because You Can Innovate Doesn\'t Mean You Should

2009-08-10 Thread Jason Robb

What if we think of innovation in terms of potential and active
states?

If you have an innovative idea, but don't have the resources to
implement it, it still may be innovative. But if it's not
implemented, it's just a potential for innovation.

If you put that great idea into action, and implement the design,
it's active innovation.

Does this change anything? Am I just stating the obvious?

Jason R.

-- 
Jason Robb
Experience Design  Implementation

jason at jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com 


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Re: [IxDA Discuss] User reaction to a lack of ratings and reviews

2009-07-15 Thread Jason Robb
Adrian,

With regards to hiding ratings:

Zappos, for instance, hides the ratings on the search results page,
until the shoe has been rated.

http://www.quicksnapper.com/files/1946/5248341084A5DFBFF1CD89_m.png



Being consistent for the sake of consistency isn't a good reason to
be consistent. Hiding the ratings in this case for unrated shoes
reduces the noise on the page. This is helpful, and well done, I
think.

Cheers,

Jason R.

-- 
Jason Robb
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com


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Re: [IxDA Discuss] Design Pattern: Language Toggle

2009-07-15 Thread Jason Robb
Hi Erin,

By language controls do you mean something like a drop-down box to
select the translation of the site?

If so, I started a thread on this recently. Here:
http://www.ixda.org/discuss.php?post=42722

And see this, too: http://www.ixda.org/discuss.php?post=42588

Cheers,

Jason R.

-- 

Jason Robb
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com


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Re: [IxDA Discuss] Research methods when you only have 2-3 hours or 2-3 days

2009-07-08 Thread Jason Robb
Todd et al.,

Awesome! I'm so glad you asked this question...

The current state of my company culture allows me literally no time
for testing people outside of our organization. So when we want to
test some new idea, we usually try it on our own internal resources,
student advisers and the dev team.

Recruiting in a coffee shop is an awesome idea. I wonder if I could
get the gumption to try it. What does this process look like? Hey
I'll buy your coffee if you try our site, it'll take 10
minutes... a lot of people are going for coffee to break. How
successful has this method been for you, Jesse?

Cheers,

Jason R.

--
Jason Robb
Experience Design  Implementation

http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com



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Re: [IxDA Discuss] CONAN Design Review

2009-07-07 Thread Jason Robb
Yep, sign me up. Email address is jason at jasonrobb dot com. Much
appreciated that you extend this offer to everyone.

Happy to help,

Jason R.

--
Jason Robb
http://jasonrobb.com
http://uxboston.com
http://uiscrap.tumblr.com


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Re: [IxDA Discuss] CONAN Design Review

2009-07-07 Thread Jason Robb
Also, instead of just project Conan can we call it Project code
name: CONAN as this sounds more spy-like and will attract more
participants? ;)

--

Robb, Jason Robb


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Re: [IxDA Discuss] References to clients/colleagues/managers/companies in social networking discussions/posting

2009-07-01 Thread Jason Robb
Chauncey,

So glad you brought this up, that was the first thing that came to
mind when I read the title this morning.

I completely agree with your stance. I prefer a non-destructive path,
personally. Although some people are okay with burning their bridges.

It's kind of a no-brainer for me. If it's on the internet, there's
a chance it will come back to me. If not, I'm naive at best, or
careless at worst.

Either way, it's bad manners, but it's a personal choice/approach
to life. And I respect that freedom over any enforcement of
etiquette. Live and let live.

Cheers,

Jason R.

--
Jason Robb
ja...@jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com


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Re: [IxDA Discuss] Interviewing sales teams and customer call centers for project research

2009-06-30 Thread Jason Robb
Erin,

I'm at the footstep to a similar problem, I'm so glad you asked
this!

Phillip, that's an excellent start! Much appreciated. Thanks
everyone.

Jason R.

--
Jason Robb
ja...@jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com



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Re: [IxDA Discuss] Education for a team of none

2009-06-21 Thread Jason Robb
Jared: You are correct in asserting that I%u2019m not working alone.
My reason for using the title of %u201Ca team of none%u201D was
purely for contrast. I was merely jesting at the fact that I%u2019m a
solo UX designer working with engineers and stakeholders, not a UX
designer working with other UX designers.

Those are excellent bits of encouragement, Jared. I definitely
appreciate you taking the time to explain them. That was helpful.

I%u2019ve learned a lot about personas in the past week. I%u2019m
beginning to see where they come into the picture. But first, I must
do research!

Thanks again, everyone!



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Re: [IxDA Discuss] Education for a team of none

2009-06-21 Thread Jason Robb
As a follow up to this post:
http://jasonrobb.com/2009/06/21/ux-examples-for-start-ups/

I've decided I'm going to write about how I approach UX problems at
my start-up company.

Stay tuned!

Jason R.

--
Jason Robb
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com


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[IxDA Discuss] Education for a team of none

2009-06-18 Thread Jason Robb
Hi all,

Over the past few years as a web designer I’ve noticed a lack of
education specific to people like me.

I wrote an article on the subject, and I implore you to read it.

 http://jasonrobb.com/2009/06/18/education-for-a-team-of-none/ 

In my article, I use an example of building robust personas. I
recently saw Jared Spool present on the topic. He did an awesome job.
But I walked away with a familiar, looming question:

Can robust personas be built by a single designer, with limited
time and resources?

It's not limited to personas. My argument is the same for design
patterns, mental models, usability testing, and so on. The examples
I'm seeing are always from the point of view of someone with plenty
of resources. That's not always the case. It's not in mine. And
I'm sure I'm not alone.

There isn't enough mindshare between solo designers in our industry.
I'd like to raise awareness and get people talking about their
processes.

If you are a solo designer without a team of experts, I hope you'll
start talking about your design processes and sharing with the rest
of the community. Thank you so much for your time. I greatly
appreciate it!

Cheers,

Jason R.

--
Jason Robb
ja...@jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com

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[IxDA Discuss] Language picker examples

2009-06-10 Thread Jason Robb
Hi all,

I'm new to building internationalized web sites, and so I'm looking
at design patterns for language pickers.

Have you seen any good ones? Much appreciated. Thanks!

Jason R.

--
Jason Robb
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com

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Re: [IxDA Discuss] Wireframing with pencil and paper

2009-05-29 Thread Jason Robb
I'm a graphic designer at the core, and this is exactly how I develop
experience strategies/designs. I work at a small startup company which
means I'm only an arms reach away from the only 3 people whose
opinions matter. I think that's a fortunate thing, that others
aren't so lucky to have. Reason I say that, is because if I had to
communicate via email or phone, it might not work as well. I could be
wrong, it's just that I haven't tried it.

Some of my sketches are in my portfolio, if you're in to that sort
of thing: http://jasonrobb.com/i/jasonrobb-resume-portfolio.pdf

The sketches, indeed, aren't submitted to any clients but the
stakeholders in our startup. It works for us.

Cheers,

Jason R.
http://jasonrobb.com
http://uxboston.com - ux book club
http://uiscraps.tumblr.com - good, bad, and noteworthy interface
designs


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Re: [IxDA Discuss] Who am I?

2009-05-23 Thread Jason Robb
Hey Joshua,

Call yourself a UX designer and implementer. That sounds about right
to me. It's a bit long maybe, but I've never heard it called that
before. I could actually get used to it. I'm an Experience Designer
and Implementer. Yeah, I can swing that. I'll let you know how it
goes.

Thanks,

Jason Robb
http://twitter.com/jasonrobb
http://uxboston.com


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[IxDA Discuss] UX Generalists Specialists

2009-05-23 Thread Jason Robb
Hi all,

I'm fairly new to UX/IX design, and I've seen so many people talk
about the benefits/shortcomings of generalists vs. specialists. I had
to take a swing at it, and I think I've cleared up the real issue:


Instead of just asking which is better we should be asking
which is better for our business?



Too many times the UX civil war seems to revolve around broad skills
or narrow skills, and as far as I can tell, it doesn't matter which
skill set you have. Both are valuable and necessary. 

What matters are the circumstances you and your company are in and
what you do to adapt to them and make the best out of them.

I've written a few words (600) about this idea. Hope you'll take a
few minutes to read my full post, and comment here or there:
http://jasonrobb.com/2009/05/22/ux-generalists-specialists/

Thanks a lot, I appreciate you taking the time to read even this. =)

Cheers,

Jason Robb
http://jasonrobb.com
http://uxboston.com
http://twitter.com/jasonrobb

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Re: [IxDA Discuss] [Conan Team to IXDA members]: Paying job posts to fund IXDA activitiesother issues

2009-05-18 Thread Jason Robb
Hm, interesting. Here are my 2 cents.

1) I wouldn't pay, although I've never needed to post a job, so my
opinion is a bit irrelevant and not the target audience.

2) Not sure what this means. As someone who is *looking* for a job,
I'd like to see those positions as well as full-time stuff.

3) Portfolio service = totally worthless. I would never use it, I
have my own portfolio on my website and in a PDF. Although a place to
post it or reference it might be helpful. For instance, if someone
(an employer) is looking for a UX designer (me) then they could search
the Coroflot profiles for UXD's and find me, hopefully. That's how
it could help me.

4) How *outside* of IxD are you thinking? IA, UX, visual design,
front-end coding, things like this that overlap areas of my job would
be acceptable. I've never heard of a User Experience designer for
Architecture, but I suppose if they're looking for someone in IxD/UX
then that would be fine to post in the same stream.

Additionally, I agree the totally-free philosophy should remain
intact. I'd suggest keeping this somehow.

Thanks,

Jason R.

--
Jason Robb
http://jasonrobb.com
http://uxboston.com
http://uiscraps.tumblr.com


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Re: [IxDA Discuss] Label location

2009-05-09 Thread Jason Robb
Hi Juan,

Certainly you should check out Luke W.'s book on form design:
http://www.rosenfeldmedia.com/books/webforms/

I've read it. The guidance you're looking for is in there!

Are your form labels really long? If so you might want to stick with
single-column (labels on top) layout. 

Labels on top are the fastest way to get people through a form. With
two columns, people have to jump from column to column to read
the label and fill in the input.

Based on what you've mentioned, labels on top might be your best
option. I'll let you be the judge of that though! =)

Best,

Jason R.

--
Jason Robb
ja...@jasonrobb.com
http://jasonrobb.com
http://uxboston.com
http://twitter.com/jasonrobb
http://twitter.com/uxboston


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[IxDA Discuss] [EVENT] UX Book Club Boston (with Steve Krug) - May 6th

2009-04-30 Thread Jason Robb
Hi everyone,

Long time lurker, first time poster.

I started a branch of the UX Book Club (http://uxbookclub.org) here
in Boston (more info: http://uxboston.com) a few months back.

Our 2nd meeting is this coming Wednesday, May 6th @ 7PM at Betahouse
(http://betahouse.org). We're reading Don't Make Me Think by
Steve Krug. Best part is, Steve has agreed to come.

Please RSVP at the Yahoo! Upcoming page, because space is limited to
20-30: http://upcoming.yahoo.com/event/2512056

If you can't make it, you can follow http://twitter.com/uxboston for
live tweets during the event.

I'll hopefully have a few copies of Subject to Change to raffle
off, which will be the next book we read and discuss for the month of
June.

(Pardon the late notification, but I just arranged this event this
week. I'm spontaneous like that. You'll get used to it. ;)

Thanks,

Jason Robb
ja...@jasonrobb.com
http://twitter.com/jasonrobb
http://jasonrobb.com
http://uxboston.com

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Re: [IxDA Discuss] The role of detailed footers

2009-04-22 Thread Jason Robb
Me too, I'd love to hear more about this UI pattern from someone
who's tested it.

Thanks for bringing this up,

Jason R.
http://jasonrobb.com


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Re: [IxDA Discuss] Sixth sense from MIT labs

2009-04-19 Thread Jason Robb
See Andy Rutledge's article on this talk.
http://www.andyrutledge.com/blind-leading-the-blind.php#fragment-4

He claims this talk demonstrates a measure of irresponsibility,
misrepresented facts, and shallow thinking...

Definitely worth a read!

Cheers,

Jason R.
www.jasonrobb.com


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Re: [IxDA Discuss] Two Delete behaviors - one type of label?

2009-04-16 Thread Jason Robb
I like Dev Yamakawa's approach by putting an ellipsis after the word
Delete...

You could also do something like Delete now and Delete? and
ask for confirmation after clicking the Delete? button. Just a
suggestion. 

Though I do believe the best thing to do is to have an undo
button after you've clicked.

Cheers,
Jason R.
http://www.jasonrobb.com


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