Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-27 Thread Olivia C. Williamson
My company has worked on several county-level web site redesigns, and for a
complete soup-to-nuts job, 705K does not strike me as too high, at all.  You
have to discover all of the maverick web sites that are going to be folded
in to the new site, negotiate with 25 different departments over how their
needs are going to be met by a standard architecture, design the CMS, create
CMS data forms that can be used by those 25 different departments, etcetera
and so forth.  Not to mention all new graphics, training materials, content
migration, application migration, and other things you never even thought
of.

- Olivia

On Wed, Mar 25, 2009 at 6:15 AM, Patrick Neeman p...@usabilitycounts.comwrote:

 I don't have the RFP response, but I do have the
 deliverables/wireframes/content matrix, and the size of the site.

 One of the complexities of a site like this is that isn't not just
 flat HTML -- there are a lot of dynamic forms. Think about it, 83k
 pages. That's a lot of pages that have to be edited, massaged. That
 doesn't include the cost of setting up the CMS, building the forms,
 etc, and scaling for governance.

 After going through the process with the other city (they were
 actually at 130k pages), this price is low. And even though the price
 was off, if they are offshoring, the city is going to be rebidding
 this out. I think I know one of the firms that bid on it (and list).






-- 
Olivia C. Williamson
ocwilliam...@gmail.com
650-305-5950

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Re: [IxDA Discuss] Print Preview Page - Yes or No?

2009-03-12 Thread Olivia C. Williamson
On Wed, Mar 11, 2009 at 3:19 AM, David Little da...@littled.net wrote:

 In defence of Printable version, I would say it acts as a print preview
 and it can give some users the confidence that what they are
 printing is the page content itself and not the associated page
 template which can often be difficult to read.


Following up on David's point, I think that a Printable Version/Print
Preview function could be very useful for a site which displays in a style
(background color, whatever) that is readable on screen but challenging in
print. I'm always skeptical about printing such pages, and being able to
confirm that it wasn't going to print out in white text on blackbackground
could make me feel more confident about printing.

For an example where this was partially implemented, check out
http://now.sprint.com/nowires/.  [Warning, flash].  It's almost wholly
unreadable on-screen as it is [I have a lot of critiques of this page], but
if you look at the comparison chart (click on the Save $49.99/mo) link, it
does offer a Printable PDF that's rendered somewhat more legibly in grey
on white.

- Olivia

--
Olivia C. Williamson
ocwilliam...@gmail.com
650-305-5950

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Re: [IxDA Discuss] Do business objectives belong in personas?

2009-03-02 Thread Olivia C. Williamson
On Mon, Mar 2, 2009 at 7:14 AM, Tom Dell'Aringa pixelm...@gmail.com wrote:
 It seems to me a persona is not about selling, it's about designing
 properly. And if we design properly, we won't have to concern
 ourselves with how the sales force is going to sell it, because it
 will satisfy our target user needs and they should want it.

We've successfully developed and used both design personas and
marketing personas.  Design personas address user needs and goals
during an individual's use of the product, and are strictly focused on
design considerations.

On the other hand, marketing personas address the decision-making
environment in which the person will be considering product
acquisition or service selection.  This includes information sources,
technical context, and so on.  Like a design persona, it also
addresses user goals and needs, but with the perspective of what is
the value proposition that will speak to this person?  Marketing
personas may also be developed around roles that may never be actual
product users, such as corporate purchasing agents or IT staff.

I find it best to separate the design and marketing personas.
Otherwise, you tend to load too much onto a single document, and
create confusion for persona users with different roles in the
company.

- Oliva

-- 
Olivia C. Williamson
User Experience Architect
White Horse Productions

ocwilliam...@gmail.com
650-305-5950

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[IxDA Discuss] [JOB] User Experience Analyst - Portland, OR - White Horse - Full-Time, Entry-level

2008-03-24 Thread Olivia C. Williamson
White Horse is a privately owned interactive marketing agency based in
Portland, Oregon.  Our core services include: online marketing strategy
(customer acquisition/retention), user-centered site design  development,
user experience consultation, online advertising, permission e-mail
marketing, media planning/buying, search engine marketing/optimization.



Please send response to [EMAIL PROTECTED]



We are also recruiting for several positions in other departments - listings
at http://www.whitehorse.com/whoweare/careers.aspx





Position Title: User Experience Analyst

Reports to: Director of User Experience



Our User Experience department is currently looking for a full-time analyst
in our Portland office to assist our User Experience Architects on user
experience and information architecture projects. The analyst will be
mentored and supervised by seasoned UXAs who will provide direction and
feedback on project deliverables including content inventories, user task
flows, site maps, user interviews, design and marketing personas,
wireframes, business requirements, and more.



This is an entry-level position on our UX team, intended for recent college
grads with a HCI, information architecture, or multimedia background, or for
those just getting started in this field with relevant Web experience.



Requirements

• Excellent visual and written communication skills

• Patience and attention to detail

• Analytical mindset

• Ability to adapt to new Internet and software technologies and programs

• Good office personality and a positive collegial attitude

• Bachelor's degree or greater



Nice-to-haves

• Experience with information architecture deliverables (show us some)

• You can make some sense of Web analytics (what can they tell you?)



If you meet the requirements above, please e-mail (400 words max) your
answers to the questions below, plus your resume in PDF or text only format.
All other resumes will be tossed.



1. What business-to-business Web site provides an example of a solid user
experience that meets business objectives, and how does it achieve this?

2. Name one user experience practitioner whose work inspires you (and tell
us why).



Bonus points for providing a content inventory of the White Horse Web site –
show off your skills!





Olivia C. Williamson
User Experience Architect

W H I T E   H O R S E
3747 NE Sandy Blvd.
Portland OR 97232.
503.471.4200 / Fax: 503.471.4299.

http://www.whitehorse.com

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