[IxDA Discuss] help text in input fields - bad?

2010-02-02 Thread Suba Periyasami
 Use instruction text on the control when space is a concern.
Ensure that the instruction text conveys the purpose of the control. For
example, 'Search email' in yahoo specifically searches the inbox and not the
web .
Do not display critical instructions that the user needs to see when using
the control.

Using colors may cause some readbility issues for color blind or elderly
participant.
It should be ok, as long as the content is accessible even when the styles
or color is turned off.

Let me know your findings regarding the use of color.

-Suba


  On Tue, Feb 2, 2010 at 10:29 AM, Jayson Elliot jayson.ell...@gmail.comwrote:

 Does anyone have research to point to regarding the practice of placing
 instructional text in a field that is meant for user input?

 For example, on a site like http://www.huffingtonpost.com/ you see Google
 custom search inside the search field; or http://www.adobe.com/ writes
 Search Adobe.com inside theirs.



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[IxDA Discuss] Browse or Search

2010-01-24 Thread Suba Periyasami
A music site should attract not just the primary users who knows what their
goals
are (what they want to listen to and buy), but also the general audience who
are not
always familiar with the new artist or the playlist. Scanning the list by
names, their images or  listening to
sample of their songs helps to make a decision.

I would  propose displaying search as a primary functionality  and a 'Browse
by Artist or catagory' link below the search to
cater to the needs of wide range of audiences.

Suba

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Re: [IxDA Discuss] Alternate design for check box table

2008-09-17 Thread Suba Periyasami
I don't claim to know all of the PC keyboard shortcuts. However, I'm aware
of the traditional Shift + click  and  Ctrl + click to select multiple
items. This behavior is used in applications like Microsoft Outlook and also
in windows explorer to select multiple files. Yes, there is no visual clue
or good affordance. It wouldn't have normally occurred to me to try
shift+click in a table where the rows have check boxes because the natural
tendency would be to directly select the check boxes.

I am not sure if it was a conscious design decision or an artifact of the
software implementation. Letting people know visually or at the least
through help documents would benefit users.






On Tue, Sep 16, 2008 at 1:14 PM, Meredith Noble 
[EMAIL PROTECTED] wrote:

   I had the exact same issue and sadly decided to go with the
   standard checkbox approach, because my client's customers were already
   used to that style of interaction, and because I couldn't come up with
   anything else that worked well with the number of batch actions I had.

  Couldn't you enable both so they can learn the interaction over time?

 The Hotmail model, yeah, absolutely. I just tried it out with Shift+Click
 and Ctrl+Click and it's great; Fitt's Law at its best. But it never would
 have occurred to me to try Shift+Clicking, and I never saw anything on the
 interface that suggested it might work that way. How did you discover it,
 Suba?

 If my client's developers weren't already going nuts, I might suggest it
 now... but perhaps I'll save it for phase 2. :)

 I'd put in a little help bubble explaining the feature though. As soon as I
 see checkboxes the idea of Shift+Clicking just doesn't enter my brain.

 Meredith


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[IxDA Discuss] Formal design review process

2008-04-25 Thread Suba Periyasami
How do you conduct design reviews at your company?  Who generally signs off
on the designs?  What are the inputs/outputs for the review (wireframes,
full interaction specification, etc.)?  How about recommended
books/templates/resources on this topic?

--
Design reviews with the product development team are the most interesting
and challenging activity. We use low-fidelity prototypes (that demonstrates
sequence of interactions) during design reviews. A short review is first
conducted with the design team or with couple of co-designers to get
feedback on the designs. This also gives the designer a chance to check if
he has adequate convincing explanations for why the designs/interactions are
designed in a certain way. During the design review with product team, the
designer leads the session telling the story explaning what the product
requirements are, the different concepts he came up with, scenarios where
some concepts wouldnt work and what his final concept is. The team might
accept the design or propose changes and the designer should be prepared to
answer why the changes would work best or wouldnt work for the user in a
given scenario. A final verbal agreement is made between the product lead
and the designer at the end of the session. There might be list of changes
to be made to the design or the  design might be agreed as the final design.
The meeting notes, agreement or proposals are documented somewhere at the
bottom of the wireframe so the team can look back at any stage during
the cycle and recollect why such decisions were made.

-Suba Periyasami

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[IxDA Discuss] Best practices to evangelize UX design?

2008-04-18 Thread Suba Periyasami
What are some of the strategies that you have used to evangelize UX and
usability practices in your company?

The following are some tips that I think works

Showing videos of users frustrating experience with the product

Measuring user experience of the new design and publicizing (using wall
posters or by blogging on the web site) how improved the product is for the
user.
Anything you can add ?

-Suba Periyasami

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[IxDA Discuss] List vs. Wizard

2008-03-17 Thread Suba Periyasami
I don't have any solid user data on this. However, we redesigned a major web
application and used both list and wizard view.  Use wizard patterns only
when the application is complex enough and users have to complete the task
in a specific order. Our users (IT administrators) preferred to view
information in a list rather than a wizard because of the ability to
add/manipulate the information quickly
-Suba Periyasami

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[IxDA Discuss] web app messaging

2008-03-07 Thread Suba Periyasami
The biggest issue is that on a page with 15 items, the user could be
scrolled half way down the page, so putting the messages at the top(like
gmail) doesn't really work.
--Here's an alternate thought

Have an action area and a content area. Place the list items in the content
area and make the content area scrollable. Place the action area  below the
content area or along the side of the content area. The user can scroll the
content area that has the list items and take any actions on the items. Once
an action is performed, the action area becomes active and displays
feedback/error messages. User can also undo or perform other actions in the
action area.

Have the action area as a expand/collapse panel. This will allow to display
more list items when the action area is not active. Provide a prominent
link  in the action area if there is a need to see all actions that have
been taken on the list items. Clicking this link should take the user to a
web2.0 translucent page (as John suggested) that would list all the actions
that the user has performed in the past.

-Suba Periyasami




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Re: [IxDA Discuss] Design Deliverables and Developers

2008-03-05 Thread Suba Periyasami
On Wed, Mar 5, 2008 at 3:52 AM, Stew Dean [EMAIL PROTECTED] wrote:

 On 04/03/2008, Celeste 'seele' Paul [EMAIL PROTECTED] wrote:

   Does anyone know of studies or other research that explicitly looks at
 how
   developers are using design deliverables in practice?  Particularly
   integrating things such as wireframes in to functional specifications.
  Or
   even if developers get the wireframes and mockups we give them.  I've
 found
   that developers prefer annotated slides or a big numbered list of
 issues to
   having to read anything big, but those types of things don't look as
 nice as
   a fully written final report for the project manager.
 
   Thoughts?
 
   ~ Celeste


I found the book Communicating Design http://www.communicatingdesign.com/
to be useful.

In our company, during initial brainstorming meetings, we involve the
developers and discuss the design.  They are also the product experts and
will usually have a lot of feedback to give us. Based on the discussions and
feedback, we develop screen designs and get an agreement on the design. We
then use the screen designs and create html mockups and include detailed
documentation that lists how the links will behave, what components are
disabled, what page will launch when a button is clicked, is it a action
button, how a show/hide button helps the user and so on.

 Documenting the decisions we made is important so we can look back at the
end of the project and recollect where we made important decisions and why
the design looks and behave in a certain way.

 We made it a practice to even document the original design and alternate
designs we came up with and why it was rejected by the product development
team. This helps us to recollect what tasks need to be tested or answer any
questions that executives/users have during or after the release.

 Finally, before handing the document off to the developers, we review the
document with a teammate or with a member in the development team who we can
trust. This will help us to make sure if the design is explained clearly and
information is organized well.  In our company, the QA uses this design spec
to test the product interface.

 If there are multiple audiences for the document, organizing the content in
to different sections and indicating who should care about this section
(using visuals cues like different people icons for developers, project
managers and so) will help people to ignore stuff that is not relevant to
them.

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