Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Ambrose, The specific questions... What are your thoughts on right-click actions in web applications? What about specifically for enterprise applications? Should there even be a difference? Hence the focus on right-click in web apps in this discussion. But alternate approaches to exposing features in context would also be an interesting discussion worth having. Right-click menus are extensively utilized, but there are other options. I just worked on a project tasked with incorporating the Office 2007 style Ribbon into an application. Contextual Ribbon tabs are a major component of that. What are the best / most innovative ways to expose features in context?... Perhaps the subject for a new discussion thread. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
On Feb 11, 2009, at 10:58 PM, J. Ambrose Little wrote: There are maybe other ideas, too, no? Right click has been around for long, long time. It's one of the better approaches because you can leverage pre-existing knowledge and learned behavior. No need to reinvent the wheel. What was the thinking behind the single-button mouse? Simplicity. And some arrogance. Why do Mac's now support alt-clicking? Is it the best thing or is it just something that has become commonplace? Was it a technological limitation that made us sort of default to alt-click for these purposes? Mac's have had alt-click since the mouse was around. With the single button mouse, you simply held down the CTL key and then clicked. Cheers! Todd Zaki Warfel President, Design Researcher Messagefirst | Designing Information. Beautifully. -- Contact Info Voice: (215) 825-7423 Email: t...@messagefirst.com AIM:twar...@mac.com Blog: http://toddwarfel.com Twitter:zakiwarfel -- In theory, theory and practice are the same. In practice, they are not. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
On Feb 11, 2009, at 10:58 PM, J. Ambrose Little wrote: There's the idea of smart tags where you show an affordance when an object is selected that invites people to click it and reveal contextual commands. There's the idea of local contextual commands that automatically reveal when a thing is selected somewhere near/ around the thing, and there's the idea of a reserved space in the interface for contextual commands to appear. Double-click to reveal. Press and hold to reveal. There are maybe other ideas, too, no? Exploring alternate approaches is something I'd always advocate. You never know when you might stumble upon a better one. However, I'd be very cautious about taking actions that are currently used for other behaviors and trying to use them for contextual menus—that's only going to create confusion and a lack of predictability. And predictability is an important part of usability. For example double clicking is used to open/launch applications. Image if that's now a contextual menu. Huh? And just showing up when someone is near an object, well, now you have things popping up all over the screen. We've tested that one—got really annoying really fast How do I turn that off? Press and hold is worse than right-click. It's not expected, not predictable, and takes more effort than right clicking. You actually have to hold and for how long? We've tested that one too. What have we found that works? Visual queues and hints. As someone mouses over an object that has right-click abilities, we've used a pale yellow highlight or other visual clue to hint that they could right-click on it. One word of caution: If you introduce right-click in one area, be prepared to introduce it globally. It becomes expected. Cheers! Todd Zaki Warfel President, Design Researcher Messagefirst | Designing Information. Beautifully. -- Contact Info Voice: (215) 825-7423 Email: t...@messagefirst.com AIM:twar...@mac.com Blog: http://toddwarfel.com Twitter:zakiwarfel -- In theory, theory and practice are the same. In practice, they are not. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Thanks, Todd and Mike, for the responses. Mike, yes, the question was specific to right-click (and apparently there are a lot of opinions just about that), but I was thinking that maybe it's a case of going to the doctor and saying your ear is hurting but his professional diagnosis suggests the root problem is something else and recommends treating that. IOW, I don't think we should limit ourselves to directly answering questions if zooming out and coming at it from a different angle might offer a better solution. You may be right; it may warrant a separate thread, though. Todd, thanks for the specifics. That's what I was hoping to do--stimulate discussion/thought around potential alternatives. Double-click--yeah, that's really stretching, but it's one of those things where you kind of think people will figure it out and once they do, is it any worse/better than right-clicking. I kind of think that press and hold is about as arbitrary as alt-click, except that alt-click is now established. Just thinking/asking out loud if this is one of those cases where we've painted ourselves into a hole or if there is good reasoning/science behind it. Regarding Mac--I really, really like the mighty mouse--not having to specifically click a button but simply leaning to one side to trigger a click, and I like the multi-directional scroll ball. But I was surprised, having not used a Mac except very infrequently until this last year, that the alt-click is now fully supported by the mouse (even if more subtly) and that the touchpad has a (nice) specific gesture for it. I don't know when that was introduced, but my impression was that the Mac just had the single button and required the key sequence to trigger the alternate. So where I was going with that, albeit imprecisely, is wondering if this was simply caving to a convention that was popularized by the PC mouse (I presume!) or if they really found that this form of alt-clicking (i.e., pressing the other side of the mouse) was in fact something people want to do naturally to discover contextual commands. Maybe it doesn't matter, practically speaking, once something becomes so trained/ingrained, but I guess if anyone could change things for the better (assuming there are better alternatives) it'd be us, no? -a Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
2009/2/10 Todd Zaki Warfel li...@toddwarfel.com Because right click is a common and known action for applications. We've seen it and used it a number of times in RIA and web-based applications. In fact, we've seen participants look for it in web-based applications that look more like desktop applications. They actually start looking for desktop behavior. In support of your point - I'm currently using a CMS (Sitecore 6.0) which has made a serious effort to create a desktop-in-the-browser, complete with start button, task bar and Office2007-style menu strip, and the fact that there is no button-2 menu on items in the content tree is surprisingly frustrating, especially when the only existing way of triggering an action on an item often requires you to select a new tab on the menu ribbon. Francis. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
I've worked on several browser based enterprise applications, and I have seen reluctance from users in trying interaction they see as not being something done in a browser (i.e. on a website). This includes right-click as well as interactions like drag drop and window selection. Even when instructions were added to screens informing uses of what could be done many would not try things they believed didn't work on the web. When we took actions to disguise that fact that the application was browser based - by removing the standard browser chrome (menus, address bar, status bar, etc.) - users were more inclined to try actions that are common rich client applications. In short user expectation of browser capabilities strongly influenced willingness to explore. However, the last I was involved in that was two years ago. There will always be a lag between the public's perception of browser capabilities and the state of the current technology. But with the recent advanced in web based applications like those from Google I predict people will be expecting - even demanding more and more rich client type behaviors in browser based applications. The line between browser based and rich client applications is getting blurrier all the time. Soon it will be gone all together, at least from the end users point of view. Long story short - right click menus are commonly used in many complex applications and can be very effective. If there is good cause to utilize them in an application then proceed, regardless of the underlying technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
I am beginning to lean toward the idea that when designed properly, context menus in RIAs can actually support productivity by providing more immediate object manipulation. As Chauncey noted, it really depends on your core audience. In general, primary actions related to flow should be visible on the UI surface (vs tucked-away). Also, decisions about custom actions in context menus are informed by whether or not the browser's context menu actually provides more useful actions for a specific object type than a what custom context menu could provide. Someone mentioned the training aspect as related to enterprise applications. It seems to me that ease-of-use and learnability reduce training requirements, which saves money. Learning an application that relies on context menus (hidden functions) increases learning time. Decisions about where and how to use context menus are informed by whether a beginner-intermediate person can discover the context menu functions and grok the intended usage patterns. Thanks for the inspiration and guidance, all of you. I have the various perspectives I need to move forward with some experiments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
It may have to do with how object oriented the interface is. I am currently working on a product with extensive drag and drop. The users work with tangible objects - pictures and pages. In user testing, we repeatedly (way more than I expected) see users trying to right-click to look for additional functions. These are casual consumer users. My hypothesis would be that if an object is or appears selectable or draggable, right-click might be more expected. It may just be that if you are interacting with an object a lot with left-click at some point you feel you want to try right-click. The other finger gets jealous. Eugene http://www.eugenechendesign.com User Experience | Research, Strategy and Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
I'm curious. The focus here seems to be on whether or not to use alternate-click, with the primary concern being that it is not necessarily discoverable. What about other contextual command area approaches? There's the idea of smart tags where you show an affordance when an object is selected that invites people to click it and reveal contextual commands. There's the idea of local contextual commands that automatically reveal when a thing is selected somewhere near/around the thing, and there's the idea of a reserved space in the interface for contextual commands to appear. Double-click to reveal. Press and hold to reveal. There are maybe other ideas, too, no? Are people thinking about these as alternatives to the alternate-click? What was the thinking behind the single-button mouse? Why do Mac's now support alt-clicking? Is it the best thing or is it just something that has become commonplace? Was it a technological limitation that made us sort of default to alt-click for these purposes? Isn't the real question not so much whether or not you should support alternate-clicking but rather what is the best way for my solution and audience to access contextual commands (assuming you need them)? --Ambrose Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
My gut tells me right-click actions in browser-based applications are unconventional and should not be introduced (and if it is already introduced, should be removed). I also feel even though the application is for the enterprise, this is a moot point because in the end it is still a browser-based application. What are your thoughts on right-click actions in web applications? What about specifically for enterprise applications? Should there even be a difference? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Well, we are creating the next version of a widely used piece of desktop software, so the users who will be migrating across to it will expect the same right click interactions they had in the desktop version. I do not think this is an isolated experience for people who are used to desktop applications, and I do not believe the method of delivery, via the browser, should change that experience. Gk. (At some point, I'll remember that hitting reply only sends it to the poster, not the whole list! Sorry Michael!) Gregor Kiddie Senior Developer INPS Tel: 01382 564343 Registered address: The Bread Factory, 1a Broughton Street, London SW8 3QJ Registered Number: 1788577 Registered in the UK Visit our Internet Web site at www.inps.co.uk The information in this internet email is confidential and is intended solely for the addressee. Access, copying or re-use of information in it by anyone else is not authorised. Any views or opinions presented are solely those of the author and do not necessarily represent those of INPS or any of its affiliates. If you are not the intended recipient please contact is.helpd...@inps.co.uk Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
I would generally avoid right clicks on the web, even for enterprise tools. Why make the user right click when contextual menus can be shown on a 'regular/ left' click? If you have multiple actions- use the hover/mouse over state to differentiate. -- -Vishal http://www.vishaliyer.com On Tue, Feb 10, 2009 at 4:25 PM, Gregor Kiddie gkid...@inpses.co.uk wrote: Well, we are creating the next version of a widely used piece of desktop software, so the users who will be migrating across to it will expect the same right click interactions they had in the desktop version. I do not think this is an isolated experience for people who are used to desktop applications, and I do not believe the method of delivery, via the browser, should change that experience. Gk. (At some point, I'll remember that hitting reply only sends it to the poster, not the whole list! Sorry Michael!) Gregor Kiddie Senior Developer INPS Tel: 01382 564343 Registered address: The Bread Factory, 1a Broughton Street, London SW8 3QJ Registered Number: 1788577 Registered in the UK Visit our Internet Web site at www.inps.co.uk The information in this internet email is confidential and is intended solely for the addressee. Access, copying or re-use of information in it by anyone else is not authorised. Any views or opinions presented are solely those of the author and do not necessarily represent those of INPS or any of its affiliates. If you are not the intended recipient please contact is.helpd...@inps.co.uk Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
We've actually just removed all custom right-click menus from our web-based enterprise software, as a result of surveys and usability tests demonstrating that the majority of our users didn't even know that the right-click menus existed. We're not talking casual users, either: nearly all of them are trained and have been using our software for 5+ years. It's important to note that our software is neither the web-version of a desktop application, nor did we use right-click menus in enough places to accustom our users to trying out their right mouse button. If either of these had been true (or if we expected to introduce a consistent set of right-click menus throughout the app), the right-click menus might have made more sense. However, for our users and usage patterns, the better option was to make these functions visible in the UI. -Sarah Kampman -Original Message- My gut tells me right-click actions in browser-based applications are unconventional and should not be introduced (and if it is already introduced, should be removed). I also feel even though the application is for the enterprise, this is a moot point because in the end it is still a browser-based application. What are your thoughts on right-click actions in web applications? What about specifically for enterprise applications? Should there even be a difference? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Although less destructive, offering web users right click is like offering them keyboard shortcuts: you're counting on them to interact with your website uncommonly. While you may find a few power users who appreciate the enhancement, far fewer users will notice such a feature in the same way they might notice Search, RSS, or Contact for instance. With that said, right-click in a browser-based applications has potential if: a) it does not contain essential interactivity b) is clearly communicated to the user c) is available by other means (e.g. button, hyperlink) Adding enterprise to the equation is a bit different as that is an acutely targeted demographic. If the application is built for a specific company, the company has the option to educate their users directly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Google Docs has right click! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Because right click is a common and known action for applications. We've seen it and used it a number of times in RIA and web-based applications. In fact, we've seen participants look for it in web- based applications that look more like desktop applications. They actually start looking for desktop behavior. On Feb 10, 2009, at 4:42 PM, Vishal Iyer wrote: I would generally avoid right clicks on the web, even for enterprise tools. Why make the user right click when contextual menus can be shown on a 'regular/ left' click? If you have multiple actions- use the hover/ mouse over state to differentiate. -- -Vishal http://www.vishaliyer.com Cheers! Todd Zaki Warfel President, Design Researcher Messagefirst | Designing Information. Beautifully. -- Contact Info Voice: (215) 825-7423 Email: t...@messagefirst.com AIM:twar...@mac.com Blog: http://toddwarfel.com Twitter:zakiwarfel -- In theory, theory and practice are the same. In practice, they are not. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
What is this right click thing you speak of? I guess you haven't considered folks that use a left handed mouse where clicking the right button fires the primary click action. But that's cool, I'll start using the term left click to mean secendary click actions. That'll confuse you. Southpaw, Andrew On Feb 10, 2009, at 14:29, Alina al...@iterating.net wrote: Google Docs has right click! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
I agree with the point Todd made. As distinctions between web and desktop breakdown, conventions are going to merge as well. We recently did some user testing for a web app that did not yet have contextual menu options and found that most of our participants were right-clicking to do common actions you would expect in desktop apps. Does your application look and feel more like a website or a desktop application? Users will pick up the visual language and behave accordingly. If it looks like an app, many people will expect it to behave like one (hence Google docs). I don't think context menus are particularly uncommon, but they are a shortcut. One rule I always go by, if a function is in a contextual menu it also has to be available somewhere else as well. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
The context (or pop-up) or right-click (as a default) menu was originally created to reduce the amount of movement that a user had to make to activate a function that would operate on text or objects. If, for example, you were creating a large drawing, you could select an object at the bottom of your screen and operate on that object without moving to the pull-down menu or toolbar at the top of the screen. As others have noted, the context menu was considered a shortcut, but for some applications like graphics programs or project management tools, the context menu was actually the primary way to access common functions. Context menus were probably more designed for expert users as an efficiency aid. So, when using context menus with the Web, a web application, or a software application, will those context menus actually reduce the effort? One of the design principles for context menus was that only functions that were available in the current context (e.g., a particular type of object was selected) would be displayed - no disabled items, only active functions. Over time, several variations of context menus started appearing: 1. The lean, efficient menu with no disabled functions 2. Context menus with a mix of enabled and disabled functions 3. Hybrid context menus where part of the menu was static because it applied to many cases and another part that was dynamic. 4. Context menus with submenus So, one question to ask when using context menus is whether they will provide a more efficient user interface for an important sample of users. I tested context menus in the 1980s when they were a new UI object and helped write early specs and style guides that included context menus that were activated by the secondary mouse button. The overriding goal was to reduce physical work and improve efficiency. Chauncey On Tue, Feb 10, 2009 at 5:13 PM, Shimone Samuel shim...@shimone.infowrote: Although less destructive, offering web users right click is like offering them keyboard shortcuts: you're counting on them to interact with your website uncommonly. While you may find a few power users who appreciate the enhancement, far fewer users will notice such a feature in the same way they might notice Search, RSS, or Contact for instance. With that said, right-click in a browser-based applications has potential if: a) it does not contain essential interactivity b) is clearly communicated to the user c) is available by other means (e.g. button, hyperlink) Adding enterprise to the equation is a bit different as that is an acutely targeted demographic. If the application is built for a specific company, the company has the option to educate their users directly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Another issue to consider is that right click is almost universally unsupported on cellphones. For more intense interactions it may be nice to have such capabilities as an added action, but I believe that in most cases you would want to duplicate those features in a left click accessible menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Hi Michael, As a designer I would not put any actions exclusively into contextual menus accessed through right-clicks in a web app. However, as a user I can say that I have been finding myself sometimes attempting to right-click in web apps that I use. As browser-based apps begin to feel more like desktop apps, I see the line blurring in my own use. One particular web-based system that I use and am thinking of in this context is Wufoo. This is a web-based form builder that allows drag-and drop creation of forms (and more importantly has an excellent management and processing system for forms). In this environment I have sometimes attempted to right-click without thinking about it. My view may be counter to a lot of the other feedback, but moving forward, as web apps become more sophisticated and similar to desktop apps in look and feel, it may be beneficial to add right-click contextual menus functionality. Although I would always provide more traditional web-based options as well for the same actions. Chris Principal Stellar Debris ch...@stellardebris.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help