[slim] Error: Can't Connect to Rhapsody

2009-11-28 Thread ajkidle

I swear, this shoddy service makes me want to throw something through a
window.  Great idea, horrible implementation.  (I mean to criticize
Rhapsody not Squeezebox.)

Anyone else experiencing issues with Rhapsody lately?  I can listen to
some tracks, no problem.  But some require me to manually intervene to
get them to play (pressing rewind after SBS errors on the track), and
others won't play no matter how hard I try.  But it's not consistent or
stable, a few hours go by and suddenly most of these hard-to-play tracks
play just fine.  Right now I can't get any of Tom Petty's new Live
Anthology to play, although other albums play fine.

Suppose I'll shoot a note to Real support, an oxymoron if there ever
was one.

Wish there was a stable alternative (I've found Napster to be just as
buggy.)  Amazing to me how rock solid and stable Pandora is, and it's
FREE!  Maybe Rhapsody should hire some of Pandora's engineers.


-- 
ajkidle

2x SBR, Boom, Radio, iPeng

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Re: [slim] Error: Can't Connect to Rhapsody

2009-11-28 Thread Marauder

ajkidle;489982 Wrote: 
> Anyone else experiencing issues with Rhapsody lately?  I can listen to
> some tracks, no problem.  But some require me to manually intervene to
> get them to play (pressing rewind after SBS errors on the track), and
> others won't play no matter how hard I try.  But it's not consistent or
> stable, a few hours go by and suddenly most of these hard-to-play tracks
> play just fine.

Same here. I've noticed seemingly random issues this past week. Some
tracks will download, some tracks will stream but not download, some
tracks will not even stream, and I just rebuilt my squeezeboxserver and
now that won't play Rhapsody at all...


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Marauder

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Re: [slim] Error: Can't Connect to Rhapsody

2009-11-28 Thread jcowling

Rhapsody stopped working today.  Error message is track subscription
temporarily unavailable.  Contacted support this morning.  They say they
know about it and are working on it, but do not know when it will be
fixed.  Checked support page just now and there is a message about long
waits because of unsusually high volume of support calls.  I think we
know why.


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Re: [slim] Error: Can't Connect to Rhapsody

2009-11-29 Thread ajkidle

Glad to hear I'm not alone.  Rhapsody just recently made a big deal
about an overnight outage for a total system upgrade, not much an
upgrade it seems.  The new Norah Jones stopped working this morning too,
I wonder if it is somehow related to a lack of data redundancy on their
servers for some of the material.

Here's hoping they get it fixes, I'd hate to have to go back to buying
CDs.  (Seems such a weird concept to me now.)


-- 
ajkidle

2x SBR, Boom, Radio, iPeng

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Re: [slim] Error: Can't Connect to Rhapsody

2009-11-29 Thread jcowling

Checked with support again today.  Same response:  we are aware of the
problem, but do not know when it will be fixed.


-- 
jcowling

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Re: [slim] Error: Can't Connect to Rhapsody

2009-11-29 Thread bgribin

jcowling;490568 Wrote: 
> Checked with support again today.  Same response:  we are aware of the
> problem, but do not know when it will be fixed. Rhapsody support or Logitech 
> support?

It's somewhat reassuring to know that I'm not the only one with this
problem...

But is it an issue on Rhapsody's end? (If so, refund time!)


-- 
bgribin

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Re: [slim] Error: Can't Connect to Rhapsody

2009-11-30 Thread jtf

I've been very annoyed lately by Rhapsody losing music. It seems like
they are losing licenses to certain artists and albums. Tracks I've had
in playlists for years and months no longer are playable. Some of them I
can find if I search for the album, but some are no longer available on
the network. 

I have both Rhapsody and Napster and am thinking of ditching Rhapsody.
I've had it since 2003 and they still haven't addressed some of the
issues I first noted back then.


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