Re: [slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-18 Thread Russell Mulcahy




Er, no. I am just confused. Less so now, thanks.

Thanks,

Russell.

Richie wrote:

  On 17/12/05, Russell Mulcahy [EMAIL PROTECTED] wrote:
  
  
 This may (not) be relevant - my firmware version is reported as 40 for the
same 5.2.1 build! Am I *that* far ahead ;-)

  
  
No you're not ahead, you have a SB1 if the firmware is version 40.

I hope no one sold it to you pretending it was a SB2.

Richard
  




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Re: [slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-17 Thread Russell Mulcahy




This may (not) be relevant - my firmware version is reported as 40 for
the same 5.2.1 build! Am I *that* far ahead ;-)

I also have a problem where my SB2 "can't find slimserver" after a
power on or restart. Pressing "left" and resetting up the connection
works every time. This is with a Belkin F5D7230v4 router and using DCHP
and no encryption.

In my case at least, the firmware version isn't sync'd that well. Not
sure what this means, though.

Russell.

Jeff wrote:

  MrC Wrote: 
  
  
No, that's the slimserver software version and locale.  Instead, look
just above that info for Player Firmware Version in the web or look at
Settings-Information-Player Information on the SB.

  
  
What's the point?  Firmware versions and software versions are sync'ed;
that will answer Dean's question.

Just to satisfy others out there (since Dean should know), the firmware
version shipping with SlimServer 6.2.1 is 28.

-- Jeff


  




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Re: [slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-17 Thread Richie
On 17/12/05, Russell Mulcahy [EMAIL PROTECTED] wrote:
  This may (not) be relevant - my firmware version is reported as 40 for the
 same 5.2.1 build! Am I *that* far ahead ;-)

No you're not ahead, you have a SB1 if the firmware is version 40.

I hope no one sold it to you pretending it was a SB2.

Richard
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[slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-16 Thread Jeff

dean Wrote: 
 Also, what version of firmware are you running?

I'm still looking at this.

I'm running what ever version of firmware ships with 6.2.1 - 5194 -
Linux - EN - utf8.  I'm not sure how to check, but I think this
answers your question.

I rearranged my network infrastructure to put my UNIX box and one of my
Squeezeboxes on a hub (it was on a switch, where I couldn't capture
packets).  I also figured out how to run and use Ethereal from Linux,
and I got that all squared away.  Then I installed SlimServer to my
Windows box so I could bring that box offline to reproduce and, much to
my disappointment, the problem did NOT reproduce from my Windows
server.

This leads me to believe (I haven't verified this yet) that it might be
a DHCP issue, but I can't capture packets to find out since my Linux box
(where I capture packets from) needs to be taken offline to replicate
the original problem.

I guess I see two choices:

1) Eliminate DHCP from the equation by reconfiguring the box to get a
static address, then try to reproduce, or

2) Get some packet sniffing software installed on Windows, reconfigure
my network to capture from there, and then replicate the original
problem.

Is #2 easy to do?  Any suggestions for such software?

Would trying #1 be a reasonable approach?


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[slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-16 Thread snarlydwarf

There is a version of Ethereal for Windows.

http://www.ethereal.com/

My guess is that it's related to something in the switch that for
Mysterious Reasons doesn't like seeing a DHCP packet too soon after
reboot... but why it would be so upset that it would ignore further
ones is curious.

It will probably work fine with the hub.


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[slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-16 Thread MrC

Jeff Wrote: 
 
 I'm running what ever version of firmware ships with 6.2.1 - 5194 -
 Linux - EN - utf8.  I'm not sure how to check, but I think this
 answers your question.
No, that's the slimserver software version and locale.  Instead, look
just above that info for Player Firmware Version in the web or look at
Settings-Information-Player Information on the SB.


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[slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-16 Thread Jeff

MrC Wrote: 
 No, that's the slimserver software version and locale.  Instead, look
 just above that info for Player Firmware Version in the web or look at
 Settings-Information-Player Information on the SB.

What's the point?  Firmware versions and software versions are sync'ed;
that will answer Dean's question.

Just to satisfy others out there (since Dean should know), the firmware
version shipping with SlimServer 6.2.1 is 28.

-- Jeff


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[slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-16 Thread MrC

Jeff Wrote: 
 What's the point?  Firmware versions and software versions are sync'ed;
 that will answer Dean's question.
 
 Just to satisfy others out there (since Dean should know), the firmware
 version shipping with SlimServer 6.2.1 is 28.

I was simply offering a How To in response to your statement that you
didn't know how to check the firmware.  I didn't suggest that you
needed to do anything.


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[slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-12 Thread Jeff

dean Wrote: 
 On Dec 12, 2005, at 8:28 AM, Jeff wrote:[color=blue]
 It absolutely should and as far as I can tell, does.
 
 Can you reproduce the problem in a way that we can do it here too?   
 
 Can you also provide details about your network setup (devices,  
 configuration?)
 
 Thanks,
 
 dean

Oh, you're right.  It's slightly more involved, sorry 'bout that!

1) Disconnect SlimServer machine from the network.  Wait 5-10 seconds. 
Squeezebox display goes dark.

2) Disconnect Squeezebox from the network.  Screen remains dark.

3) Wait 60 seconds or so.

4) Connect Squeezebox to the network.  Wait 30 seconds or so.

5) Connect SlimServer machine to the network.

Squeezebox display remains dark, and doesn't come back.  You must power
cycle the unit or do a full reset (power button held down) to get things
talkin' again.

Apparently, when my switch comes back to life, it appears to take a few
more seconds to get the server ports (GB ports) up than it does the
100mb ports.  So the Squeezebox appears to see the link, can't chat
with my SlimServer machine (UNIX), and permanently gives up.

And that would by why I've also seen this problem on power failures to
the house: the UNIX machine takes a whole lot longer to come back than
the Squeezebox.  The Squeezebox comes up, sees no UNIX server, and then
permanently gives up.

Since the Squeezebox knows the server it previously connected with,
shouldn't it retry that connection from time to time (every 10-15
seconds or so), to see if the music server is back alive?  It shouldn't
flood the network, but it should retry every so often continuously
unless told otherwise via the remote or something ...

Certainly, other equipment I have that requires a server connection
does this.  And my own software (like SlimServerMod, the module that
combines a NetLinx automation system with the SlimServer software via
the CLI) does this too: If it looses connection to the SlimServer CLI
on port 9090, it tries again every so often until it reconnects.

-- Jeff


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Re: [slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-12 Thread dean blackketter

Hi Jeff,


On Dec 12, 2005, at 12:58 PM, Jeff wrote:

1) Disconnect SlimServer machine from the network.  Wait 5-10 seconds.
Squeezebox display goes dark.

2) Disconnect Squeezebox from the network.  Screen remains dark.

3) Wait 60 seconds or so.

4) Connect Squeezebox to the network.  Wait 30 seconds or so.

5) Connect SlimServer machine to the network.


Alas, those steps don't do it for me here.  Is there some other trick  
I missed?



Since the Squeezebox knows the server it previously connected with,
shouldn't it retry that connection from time to time (every 10-15
seconds or so), to see if the music server is back alive?  It  
shouldn't

flood the network, but it should retry every so often continuously
unless told otherwise via the remote or something ...

It does exactly that.  Or at least it does here...

Some questions...

Are your devices using DHCP or static addresses?   Are the addresses  
changing?   Do you have the ability to do a packet capture?
 
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[slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-12 Thread Jeff

Hi Dean,

dean Wrote: 
 Alas, those steps don't do it for me here.  Is there some other trick  
 I missed?
 
 .
 
 Some questions...
 
 Are your devices using DHCP or static addresses?   Are the addresses  
 changing?   Do you have the ability to do a packet capture?

I don't get it.  This reproduces so easily for me!

UNIX box has a static address.  Squeezeboxes have dynamic addresses via
DHCP.  It's possible that the router isn't coming back immediately with
a DHCP address, perhaps that's involved?

If the Squeezebox doesn't lose power, but does lose link connectivity,
and then the link comes back (but the Squeezebox can't immediately get
a DHCP address), what happens?  Does the Squeezebox retry getting a
DHCP address every so often until success, at which point it tries to
contact the server?  Or does something else happen?

This reproduces 100% of the time for me, so something's different.

This could be a DHCP issue: My router won't (always) give out a DHCP
address unless the router can save it's DHCP database to a remote host
(the UNIX system).  By taking the UNIX system offline momentarily, then
I might have forced the router to cease honoring DHCP until the UNIX
server came back.

So, end result: If the Squeezebox can't get a DHCP address and then
permanently gives up, I'd see the same symptom.

Does this help?  I could give the Squeezeboxes permanent addresses if
that would help to isolate ...

-- Jeff


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Re: [slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-12 Thread dean blackketter


On Dec 12, 2005, at 1:20 PM, Jeff wrote:

I don't get it.  This reproduces so easily for me!

Frustrating... grrr...



UNIX box has a static address.  Squeezeboxes have dynamic addresses  
via
DHCP.  It's possible that the router isn't coming back immediately  
with

a DHCP address, perhaps that's involved?
Same setup here, static server, dynamic client.  My DHCP server is  
dhcpd running on the same machine as the server.



If the Squeezebox doesn't lose power, but does lose link connectivity,
and then the link comes back (but the Squeezebox can't immediately get
a DHCP address), what happens?  Does the Squeezebox retry getting a
DHCP address every so often until success, at which point it tries to
contact the server?

Yes.


This could be a DHCP issue: My router won't (always) give out a DHCP
address unless the router can save it's DHCP database to a remote host
(the UNIX system).  By taking the UNIX system offline momentarily,  
then

I might have forced the router to cease honoring DHCP until the UNIX
server came back.

So, end result: If the Squeezebox can't get a DHCP address and then
permanently gives up, I'd see the same symptom.

The thing is that it doesn't give up.  It just keeps trying.

What would be useful would be to get a packet dump from the server  
when it's in the state of not being able to connect.


Also, without rebooting the player, what happens if you go back to  
the main menu and try to reconnect?  What happens if you go through  
setup again?





Does this help?  I could give the Squeezeboxes permanent addresses if
that would help to isolate ...

That's worth a shot.

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[slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-12 Thread Jeff

dean Wrote: 
 The thing is that it doesn't give up.  It just keeps trying.
 
 What would be useful would be to get a packet dump from the server when
 it's in the state of not being able to connect.
 
 Also, without rebooting the player, what happens if you go back to the
 main menu and try to reconnect?  What happens if you go through setup
 again?

This, obviously, is going to take a little bit of time to isolate, and
isn't as obviously simple as I thought.  Sigh.  That's cool; I'll spend
the time to get to the bottom of this.  But it sure looked trivially
reproducable to me ...

Without rebooting the player, I'm dead.  The screen is dark.  If I hit
power, I get an Ethernet connectivity error, and I can't get beyond
this without power cycling or holding down the power button.  Once I
reproduce this, how do I get to the main menu without rebooting?

Since everything is online at that point, I'm sure everything will work
if I go through setup, but I'm willing to try everything to avoid having
to try and capture the packets.  I don't do that very often, so I'm a
bit rusty at it.

Unfortunately, my UNIX box is the only host I can easily capture
packets from, and it is the one that hosts SlimServer as well (and is
thus being taken offline for these tests).  If I can sniff the
Squeezebox by MAC address, I'd at least be able to see if it is,
indeed, trying again.  Please respond with how to get to the main
menu, and if that doesn't give useful information, I'll start
a-sniffin'.


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Re: [slim] Re: Squeezebox 2 unfriendly with (wired) network connectivity

2005-12-12 Thread dean blackketter


On Dec 12, 2005, at 1:45 PM, Jeff wrote:

dean Wrote:

The thing is that it doesn't give up.  It just keeps trying.

What would be useful would be to get a packet dump from the server  
when

it's in the state of not being able to connect.

Also, without rebooting the player, what happens if you go back to  
the

main menu and try to reconnect?  What happens if you go through setup
again?


This, obviously, is going to take a little bit of time to isolate, and
isn't as obviously simple as I thought.  Sigh.  That's cool; I'll  
spend

the time to get to the bottom of this.  But it sure looked trivially
reproducable to me ...

Thanks for the effort.


Without rebooting the player, I'm dead.  The screen is dark.  If I hit
power, I get an Ethernet connectivity error, and I can't get beyond
this without power cycling or holding down the power button.
You should be able to press the left arrow button to get back to the  
menu.  Does this work?


Since everything is online at that point, I'm sure everything will  
work
if I go through setup, but I'm willing to try everything to avoid  
having

to try and capture the packets.  I don't do that very often, so I'm a
bit rusty at it.

Thanks.


Unfortunately, my UNIX box is the only host I can easily capture
packets from, and it is the one that hosts SlimServer as well (and is
thus being taken offline for these tests).  If I can sniff the
Squeezebox by MAC address, I'd at least be able to see if it is,
indeed, trying again.  Please respond with how to get to the main
menu, and if that doesn't give useful information, I'll start
a-sniffin'.

You should be able just press left.

Also, what version of firmware are you running?

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