Re: [slim] Squeezebox Radio: Amazon Bargain

2011-04-17 Thread fairyliquidizer

update... the seller has responded saying that royal mail had lost the
parcel but have now found it and if it doesn't arrive this week he'll
refund.  I'll post a conclusion to this once I have one for the
record.

I feel much better for having some communication from the seller.


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fairyliquidizer

O wad some Power the giftie gie us
To see oursels as ithers see us!
It wad frae monie a blunder free us,
An' foolish notion.
-Robert Burns-

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Re: [slim] Squeezebox Radio: Amazon Bargain

2011-04-14 Thread kidstypike

fairyliquidizer;625328 Wrote: 
 Hi,
 
 I'm starting to regret that I couldn't resist a bargain squeezebox
 radio on Amazon.co.uk for £80 so I bought it and I received a shipping
 notification from the Marketplace Vendor on the 3rd of April.
 
 It still hasn't arrived.  It is a new seller on Marketplace.  He is
 selling more of the Radios at this price now (or the same one again).
 
 Standard delivery from Royal Mail is usually 3-4 days although the
 timeframe listed by Amazon for delivery is longer as cross-border
 transactions take longer.  However Amazon wont let me file a
 non-receipt claim until after his timeframe but I reckon his delivery
 estimate: 5 April 2011 - 18 April 2011 is excessive and I am very
 worried.  Amazon will open the claim window on 21 April 2011.
 
 I have contacted the seller twice and had no replies.
 
 Ultimately I just want a radio and I don't know what's happening.  I
 guess I was stupid to place an order with a vendor with no history.  If
 he was communicating and giving say proof of postage then I'd feel
 better.
 
 Should I be worried?  Any suggestions?
 
 Caveat emptor,
 Fairy

You may not get your Radio, but your money should be quite safe.


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kidstypike 
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Re: [slim] Squeezebox Radio: Amazon Bargain

2011-04-14 Thread bpa

About a month ago I ordered a bit of electronic kit from an Amazon
Marketplace seller - got a shipped notice a day or two after order.  

On the last day of the delivery estimate I got an e-mail saying they
couldn't source the item I wanted and money would be refunded.  The
money was refunded about a week later.

I think it was a little dubious that they sent a shipped notice and
so debited the credit card when clearly they hadn't the goods in stock.
That said, I believe Amazon ensures funds would be refunded.


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Re: [slim] Squeezebox Radio: Amazon Bargain

2011-04-14 Thread kc5f

bpa;625339 Wrote: 
 I think it was a little dubious that they sent a shipped notice and so
 debited the credit card when clearly they hadn't the goods in stock.
I work for a (very large) company which has a presence on Amazon. 
Their requirements for shipping within xx hours of receipt of the order
may cause some smaller shops to send ship notices to satisfy their
contract with Amazon, even if only on paper.  It's not a problem for
us, but we do sometimes have to push Amazon orders ahead of some from
our own websites.


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Re: [slim] Squeezebox Radio: Amazon Bargain

2011-04-14 Thread paulster

Amazon are excellent at dealing with problems since their reputation is
worth more than the cost of one bad transaction.

I've had them apply leverage to marketplace sellers to make things
right, have had Amazon themselves fix issues, and also close down the
shops of errant sellers.

You shouldn't have a problem.


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Web Interface sending music to the wrong player? Please vote for bug
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Re: [slim] Squeezebox Radio: Amazon Bargain

2011-04-14 Thread fairyliquidizer

Well I really hope I just get the radio.  A refund isn't the end of the
world but I will loose a bit of faith in man if the dude doesn't come
up with the goods.

I will post an update to this thread either way as (1) I wouldn't want
to damn someone who may have done his bit and the postal system has let
me down and (2) if he hasn't I wouldn't want anyone else being let
down.

The thing that unsettles me is the lack of reply from him to my
attempts to contact him.

I hope I am just being neurotic!  It's a shame I don't know if I really
have a problem as I could order elsewhere then.  Still thanks for the
posts.  They are all helpful (including the interesting small business
on Amazon angle).

Cheers,
Fairy


-- 
fairyliquidizer

O wad some Power the giftie gie us
To see oursels as ithers see us!
It wad frae monie a blunder free us,
An' foolish notion.
-Robert Burns-

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