Re: WebFaction warning

[digicase]

On Dec 2, 12:04 am, digicase <art...@studio-automatique.com> wrote:
> On Nov 30, 10:38 am, David Zhou <da...@nodnod.net> wrote:
>
> > On Sun, Nov 29, 2009 at 9:18 PM, digicase <art...@studio-automatique.com> 
> > wrote:
> > > I received a good email From Remi at WF which told me all I needed to
> > > know. The outage was unacceptable but hopefully lessons have been
> > > learned.
>
> > Do you mind sharing what he said? I'd be curious to know if any new
> > controls have been put into place to prevent this sort of sustained
> > outage from happening again.  And if new protocols on communication
> > during extended outages are being considered.
>
> Nothing specific really, mainly assurances that this will never happen
> again. I'm sure if you contact Remi D atWebFactionhe would be able
> to answer your questions and be open to ideas on how communication can
> be improved during outages. He seems like a nice, helpful fellow.

Hrmm. Same thing happened again, just a week later to another server.
Down for over 24hrs.
http://statusblog.webfaction.com/2009/12/02/web51-is-currently-down/

Not a good look.


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Re: WebFaction warning

[digicase]

On Nov 30, 10:38 am, David Zhou <da...@nodnod.net> wrote:
> On Sun, Nov 29, 2009 at 9:18 PM, digicase <art...@studio-automatique.com> 
> wrote:
> > I received a good email From Remi at WF which told me all I needed to
> > know. The outage was unacceptable but hopefully lessons have been
> > learned.
>
> Do you mind sharing what he said? I'd be curious to know if any new
> controls have been put into place to prevent this sort of sustained
> outage from happening again.  And if new protocols on communication
> during extended outages are being considered.

Nothing specific really, mainly assurances that this will never happen
again. I'm sure if you contact Remi D at WebFaction he would be able
to answer your questions and be open to ideas on how communication can
be improved during outages. He seems like a nice, helpful fellow.

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Re: WebFaction warning

[digicase]

On Nov 29, 5:52 pm, Atamert Ölçgen <mu...@muhuk.com> wrote:
> On Saturday 28 November 2009 07:28:27 digicase wrote:> I am sad to report 
> this, as up until now I had complete faith and
> > trust in them. That has been lost over the past few days. Support were
> > not transparent, status updates rare and vague.
>
> I have been following web44 issues from RSS and it sure has taken much longer
> than other instances. Sorry about what you've been through, I would gone mad
> if something like that had happened to me. I hope the issue gets resolved
> soon.
>
> I am all for customers disclosing their experiences with brands. So, please
> people; don't try to shut people up when they say something negative. I think
> open source communities should be open to such discussions.
>
> Having said that, I'm a webfactioner for some years and very happy with the
> service. Sure I had issues, but I have always found some real person to seek
> help on the other side. So my experience is actually the opposite of "not
> transparent". Big companies, small companies, they all make mistakes. Trouble
> begins when they start treating their customers like dirt. I bet we can find
> enough testimonials that WF is not (yet) one of them.

I received a good email From Remi at WF which told me all I needed to
know. The outage was unacceptable but hopefully lessons have been
learned.

>
> > Furthermore their daily backup of our home folder was corrupted, which
> > is probably as much as a lesson to me as a bad mark for Webfaction.
>
> This is a big issue. I hope they take appropriate action and fix this.

A subversion checkout become unusable, but that wasn't a huge deal.
Some photos are not there but overall the backup served it's purpose.

>
> Again, I hope you get your server up and running in no time.

Thanks, the site server is working again now :)
>
> --
> Saygılarımla,
> Atamert Ölçgen
>
>  -+-
>  --+
>  +++
>
> www.muhuk.com
> mu...@jabber.org

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WebFaction warning

[digicase]

A warning to anyone using or about to purchase WebFaction hosting. Our
shared server (web44) went down on Thursday and it is only now, 40
hours later that they have been able to restore the server to anything
near working order.

I am sad to report this, as up until now I had complete faith and
trust in them. That has been lost over the past few days. Support were
not transparent, status updates rare and vague.

Furthermore their daily backup of our home folder was corrupted, which
is probably as much as a lesson to me as a bad mark for Webfaction.

All in all a sorry episode for what is supposedly the best place to
host Django sites, according to http://djangofriendly.com/hosts/

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Re: Any django users in Malaysia/Singapore

[digicase]

Hi, I'm in Singapore.

I'm building a django/satchmo site right now. I have worked on about
ten Django sites in the past, and for a Singapore client in particular
we just completed http://www.asiansecurity.org/

Good to know there are other Django users here!

Cheers,
Arthur

On Jan 29, 2:00 pm, Kelvin Quee  wrote:
> From Singapore here. We have at least 1 Django expert in our company.  :)
>
> Kelvin Quee
> k...@kquee.com
> +65 9177 3635
>
> http://kquee.com
>
> 2009/1/29 ycloh :
>
>
>
> > Yeah, would have been nice if there was some sharing, which is why i
> > wanted to know if there were users in KL or Sin. Would be nice to at
> > least arrange some sort of get together/ teh tarik session, if there
> > were enough developers around.
>
> > On Jan 29, 9:15 am, Bond Lim  wrote:
> >> Hi, I am from Malaysia and currently using django. Too bad is that in
> >> Malaysia, we do not have any python or django conference,
>
> >> On Wed, Jan 28, 2009 at 04:58:09PM -0800, ycloh wrote:
>
> >> > Hi all, just wondering if there are many django users in this part of
> >> > this world and how is django being used.

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