[Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
I cannot make SIP calls with Ekiga 3.0.1 on openSUSE 11.1. I was using, up until recently the 2.x releases of Ekiga, and they worked perfectly. I could connect to my VoIP provider and make calls. Ekiga 3.0.1 is another story though. I have cleared out all previous Ekiga config files, and gone through the setup wizard. I declined the ekiga.net SIP account because I already have a SIP account with my long standing VoIP provider. I have set up my SIP account, and Ekiga appears to be able to connect to it. I have triple checked the user name and password used to connect (the same SIP account I have used for several years with Ekiga and my VoIP provider). When I attempt to make a call to a landline (via my VoIP provider), all I seem to get is the message User is not available Ekiga is working (sound setup etc) because if I intentionally mis-dial and enter an invalid phone number I get a voice error message from my VoIP provider. I thought this might be a VoIP provider problem, but if I try Ekiga 2.12 from another Linux install it works fine... so it would appear to be directly linked to this version of Ekiga. Does anyone know what could be going wrong here and how I can fix it? C. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Clayton wrote: I cannot make SIP calls with Ekiga 3.0.1 on openSUSE 11.1. I was using, up until recently the 2.x releases of Ekiga, and they worked perfectly. I could connect to my VoIP provider and make calls. Ekiga 3.0.1 is another story though. I have cleared out all previous Ekiga config files, and gone through the setup wizard. I declined the ekiga.net SIP account because I already have a SIP account with my long standing VoIP provider. I have set up my SIP account, and Ekiga appears to be able to connect to it. I have triple checked the user name and password used to connect (the same SIP account I have used for several years with Ekiga and my VoIP provider). When I attempt to make a call to a landline (via my VoIP provider), all I seem to get is the message User is not available Ekiga is working (sound setup etc) because if I intentionally mis-dial and enter an invalid phone number I get a voice error message from my VoIP provider. I thought this might be a VoIP provider problem, but if I try Ekiga 2.12 from another Linux install it works fine... so it would appear to be directly linked to this version of Ekiga. Please send the file 'output' after: ekiga -d 4 2output -- Eugen ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Clayton, I am currently running ekiga on opensuse 11.1 However, if you do a search of this list for posts from me you will see the issues I had. Two things spring to mind, one is you sy you declined the ekiga sip account, but did you remove the stun server as well? The other is that you are possibly running the wrong version. I would be interested to know(if you are a KDE user) if you managed to compile it. Thanks, Brian On Wed, 07 Jan 2009 21:51:42 +1000, Clayton smau...@gmail.com wrote: I cannot make SIP calls with Ekiga 3.0.1 on openSUSE 11.1. I was using, up until recently the 2.x releases of Ekiga, and they worked perfectly. I could connect to my VoIP provider and make calls. Ekiga 3.0.1 is another story though. I have cleared out all previous Ekiga config files, and gone through the setup wizard. I declined the ekiga.net SIP account because I already have a SIP account with my long standing VoIP provider. I have set up my SIP account, and Ekiga appears to be able to connect to it. I have triple checked the user name and password used to connect (the same SIP account I have used for several years with Ekiga and my VoIP provider). When I attempt to make a call to a landline (via my VoIP provider), all I seem to get is the message User is not available Ekiga is working (sound setup etc) because if I intentionally mis-dial and enter an invalid phone number I get a voice error message from my VoIP provider. I thought this might be a VoIP provider problem, but if I try Ekiga 2.12 from another Linux install it works fine... so it would appear to be directly linked to this version of Ekiga. Does anyone know what could be going wrong here and how I can fix it? C. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list -- Using Opera's revolutionary e-mail client: http://www.opera.com/mail/ ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Please send the file 'output' after: ekiga -d 4 2output Attached. I have been doing a little experimenting here, and rolled back to Ekiga 2.0.12 (from the openSUSE 11.0 repository) and did a few test calls to some landlines using my VoIP provider... and it worked fine... so I think this rules out the VoIP provider as the source of the problem. I then removed 2.0.12 and reinstalled 3.0.1 (from the openSUSE 11.1 repository) and tried to make the same calls to the same landlines, and all I get is the User is not available message. C. output.bz2 Description: BZip2 compressed data ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
I am currently running ekiga on opensuse 11.1 However, if you do a search of this list for posts from me you will see the issues I had. I did a quick search, and I fould messages from you about compiling... but nothing I read seem to link to the prob I'm encountering.. I might have missed something though Two things spring to mind, one is you sy you declined the ekiga sip account, but did you remove the stun server as well? In the 3.0.1 setup wizard, there is no step that details STUN server setup - not that I saw anyway. There are two steps for establishing an ekiga.net account for outgoing and incoming calls. Both steps have a checkbox at the bottom for skipping that step. The other is that you are possibly running the wrong version. The wrong version of what? Ekiga? It was/is the version released with openSUSE 11.1, and the build from the openSUSE repositories. If it's the wrong version, I would imagine that a lot of openSUSE users will be trying to use a broken build :-P i hope that's not the case here. I would be interested to know(if you are a KDE user) if you managed to compile it. Yes, I'm a KDE user... KDE4 to be sepcific. I haven't tried compiling Ekiga, or anything in openSUSE 11.1 yet. Just puling repo stuff for now. C. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Le mercredi 07 janvier 2009 à 13:19 +0100, Clayton a écrit : Please send the file 'output' after: ekiga -d 4 2output Attached. Try to call: sip:yournum...@sip.voiparound.com instead of sip:yournumber There is this error in your log: SIP Connecting to sip:[...] via [...] Socket Illegal RFC952 characters in DNS name [...] OpalCould not find host [...] I have been doing a little experimenting here, and rolled back to Ekiga 2.0.12 (from the openSUSE 11.0 repository) and did a few test calls to some landlines using my VoIP provider... and it worked fine... so I think this rules out the VoIP provider as the source of the problem. I then removed 2.0.12 and reinstalled 3.0.1 (from the openSUSE 11.1 repository) and tried to make the same calls to the same landlines, and all I get is the User is not available message. C. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list -- Me joindre en téléphonie IP / vidéoconférence ? sip:yann...@ekiga.net Logiciel de VoIP Ekiga : http://www.ekiga.org http://wiki.ekiga.org/index.php/Which_programs_work_with_Ekiga_%3F ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Clayton I did a quick search, and I fould messages from you about compiling... but nothing I read seem to link to the prob I'm encountering.. I might have missed something though One of the things you should have found is using gconf-editor to see if you do have the stun server set. While you are there you might want to have a look at your listening port and port range, if they are non standard. From your post I cannot tell, do you ever get registered? Two things spring to mind, one is you sy you declined the ekiga sip account, but did you remove the stun server as well? In the 3.0.1 setup wizard, there is no step that details STUN server setup - not that I saw anyway. There are two steps for establishing an ekiga.net account for outgoing and incoming calls. Both steps have a checkbox at the bottom for skipping that step. Agreed but it still may be worth checking. The other is that you are possibly running the wrong version. The wrong version of what? Ekiga? It was/is the version released with openSUSE 11.1, and the build from the openSUSE repositories. If it's the wrong version, I would imagine that a lot of openSUSE users will be trying to use a broken build :-P i hope that's not the case here. I did mean the wrong version of ekiga. I originally used the opensuse one and could not get my camera to work. I then switched to the rep-oss version and it all worked. To be fair I was trying a LOT of things at the time, so YMMV here. I would be interested to know(if you are a KDE user) if you managed to compile it. Yes, I'm a KDE user... KDE4 to be sepcific. I haven't tried compiling Ekiga, or anything in openSUSE 11.1 yet. Just puling repo stuff for now. Great, if you ever get around to compiling please post the result. I had no problem with PTLIB and OPAL, but could not get ekiga to go. Brian -- Using Opera's revolutionary e-mail client: http://www.opera.com/mail/ ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Try to call: sip:yournum...@sip.voiparound.com instead of sip:yournumber There is this error in your log: SIP Connecting to sip:[...] via [...] Socket Illegal RFC952 characters in DNS name [...] OpalCould not find host [...] OK, tried that (I thought I had tried that several times in the troubleshooting I had done before sending a mail to this list), and I can make a call now... the call quality is shockingly bad, but I do get through using the full sip:yournum...@sip.voiparound.com syntax. Is this a new requirement? In 2.0.12 I could simply type in the phone number... the sip: and @provider was not required. C ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
can make a call now... the call quality is shockingly bad, but I do I enabled more audio codecs, and it's a lot better now (previously was using the defaults from the install) C. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Le mercredi 07 janvier 2009 à 13:54 +0100, Clayton a écrit : I do get through using the full sip:yournum...@sip.voiparound.com syntax. Is this a new requirement? In 2.0.12 I could simply type in the phone number... the sip: and @provider was not required. Indeed a good question. Damien ? ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Clayton wrote: Try to call: sip:yournum...@sip.voiparound.com instead of sip:yournumber There is this error in your log: SIP Connecting to sip:[...] via [...] Socket Illegal RFC952 characters in DNS name [...] OpalCould not find host [...] OK, tried that (I thought I had tried that several times in the troubleshooting I had done before sending a mail to this list), and I can make a call now... the call quality is shockingly bad, but I do get through using the full sip:yournum...@sip.voiparound.com syntax. Is this a new requirement? In 2.0.12 I could simply type in the phone Yes. I propose (maybe I will fix too): - either print Malformed number or something like this - or desactivate the Call button until the number has a @ inside -- Eugen ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Le mercredi 07 janvier 2009 à 14:11 +0100, Eugen Dedu a écrit : Clayton wrote: Try to call: sip:yournum...@sip.voiparound.com instead of sip:yournumber There is this error in your log: SIP Connecting to sip:[...] via [...] Socket Illegal RFC952 characters in DNS name [...] OpalCould not find host [...] OK, tried that (I thought I had tried that several times in the troubleshooting I had done before sending a mail to this list), and I can make a call now... the call quality is shockingly bad, but I do get through using the full sip:yournum...@sip.voiparound.com syntax. Is this a new requirement? In 2.0.12 I could simply type in the phone Yes. I propose (maybe I will fix too): - either print Malformed number or something like this - or desactivate the Call button until the number has a @ inside In this particular case, there is only 1 account, thus ekiga could automatically add the full address by itself... That's more helpful - and, I suspect, a common case. Dave NICE CTI Systems UK Limited (NICE) is registered in England under company number, 3403044. The registered office of NICE is at Tollbar Way, Hedge End, Southampton, Hampshire SO30 2ZP. Confidentiality: This communication and any attachments are intended for the above-named persons only and may be confidential and/or legally privileged. Any opinions expressed in this communication are not necessarily those of NICE. If this communication has come to you in error you must take no action based on it, nor must you copy or show it to anyone; please delete/destroy and inform the sender by e-mail immediately. Monitoring: NICE may monitor incoming and outgoing e-mails. Viruses: Although we have taken steps toward ensuring that this e-mail and attachments are free from any virus, we advise that in keeping with good computing practice the recipient should ensure they are actually virus free. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Try to call: sip:yournum...@sip.voiparound.com instead of sip:yournumber There is this error in your log: SIP Connecting to sip:[...] via [...] Socket Illegal RFC952 characters in DNS name [...] OpalCould not find host [...] OK, tried that (I thought I had tried that several times in the troubleshooting I had done before sending a mail to this list), and I can make a call now... the call quality is shockingly bad, but I do get through using the full sip:yournum...@sip.voiparound.com syntax. Is this a new requirement? In 2.0.12 I could simply type in the phone Yes. I propose (maybe I will fix too): - either print Malformed number or something like this - or desactivate the Call button until the number has a @ inside This seems like a major regression in functionality... doesn't it? Personally, I can type in the whole mess to make a call, but I am not the only user on this computer... there are other no-so-computer savvy users who use Ekiga to make calls. If I have to try to re-train them to type in a long and, to them, complicated URI to make a call, they will simply stop using it, or I will have to roll back to 2.0.12. C. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Le mercredi 07 janvier 2009 à 14:11 +0100, Eugen Dedu a écrit : Clayton wrote: Try to call: sip:yournum...@sip.voiparound.com instead of sip:yournumber There is this error in your log: SIP Connecting to sip:[...] via [...] Socket Illegal RFC952 characters in DNS name [...] OpalCould not find host [...] OK, tried that (I thought I had tried that several times in the troubleshooting I had done before sending a mail to this list), and I can make a call now... the call quality is shockingly bad, but I do get through using the full sip:yournum...@sip.voiparound.com syntax. Is this a new requirement? In 2.0.12 I could simply type in the phone Yes. I propose (maybe I will fix too): - either print Malformed number or something like this - or desactivate the Call button until the number has a @ inside In this particular case, there is only 1 account, thus ekiga could automatically add the full address by itself... ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
Clayton wrote: Try to call: sip:yournum...@sip.voiparound.com instead of sip:yournumber There is this error in your log: SIP Connecting to sip:[...] via [...] Socket Illegal RFC952 characters in DNS name [...] OpalCould not find host [...] OK, tried that (I thought I had tried that several times in the troubleshooting I had done before sending a mail to this list), and I can make a call now... the call quality is shockingly bad, but I do get through using the full sip:yournum...@sip.voiparound.com syntax. Is this a new requirement? In 2.0.12 I could simply type in the phone Yes. I propose (maybe I will fix too): - either print Malformed number or something like this - or desactivate the Call button until the number has a @ inside This seems like a major regression in functionality... doesn't it? I don't think so, because of the auto-completion feature (small combobox opened upon typing address). Personally, I can type in the whole mess to make a call, but I am not the only user on this computer... there are other no-so-computer savvy users who use Ekiga to make calls. If I have to try to re-train them to type in a long and, to them, complicated URI to make a call, they will simply stop using it, or I will have to roll back to 2.0.12. There is an auto-completion feature. Also, do you remember the old days when the e-mail addresses could contain only user names? Nowadays, the host name is mandatory... -- Eugen ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Cannot make SIP calls with Ekiga 3.0.1
This seems like a major regression in functionality... doesn't it? I don't think so, because of the auto-completion feature (small combobox opened upon typing address). But it's not auto completing where users expect it to... it's showing a long URI, but not filling in anything when you press Enter. To get the number to work you have to click the URI. Not intuitive or logical to the non-computer geek. It's also not remembering previously dialed numbers like 2.0.12 did. This is change in how Ekiga works definitely not newbie-user friendly. I just had my first What's wrong with the phone? question a few minutes ago. If I was not around they would have simply assumed Ekiga was broken... as I did an hour or so ago. This change has made Ekiga harder to use for the average user I deal with and support - particularly those who use Ekiga as the frontend for their VoIP provider. They are not using multiple accounts, and don't know or care about the SIP URI syntax. They want to type in a phone number and have it just work exactly as Ekiga 2.0.12 did... in fact this is one of the reasons I recommended 2.0.12 to so many people... it worked so well as a frontend to VoIP providers. There is an auto-completion feature. Also, do you remember the old days when the e-mail addresses could contain only user names? Nowadays, the host name is mandatory... Nope, I don't remember that. I started on the Internet (if you can call it that) in 1989. I had my first email address at the same time, and it was a n...@domain format. I couldn't do much with it except send messages within that domain, and then to CompuServe customers, but I had it... it was part of the services from one of the first serious BBS providers in the city I lived in. C. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
