Re: [Elecraft] factory built k3/100/F
Eric, You are awesome, thanks for the update. I had something similar happen to me recently. Sold a Kenwood rig from an estate, that I had checked out for CW power on all bands. Shipped it ($42), got a note 2 days later it had "low power on 15 and 10, probably soft finals." So I asked the OB, "What kind of meter you using, how did you test?" He said his Yaesu rig showed 100 watts into the same load but the Kw only 50 w on 10m. After getting it back and verifying 95 w on 15 and 87 w on 10 I found out he had been using an antenna tuner and the rig was likely throttling back. So if you will remember, first thing Eric asked this guy was what kind of mic are you using? And from now on I will ask, what kind of dummy load are you using? Looking forward to seeing the Elecraft guys in Dayton, and the big decision to be made THIS year - sub receiver or P3, which should it be? Rick K2XT __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
[Elecraft] factory built k3/100/F
I can understand your disappointment. Even 100% testing can have occurrences of random failure. Doesn't mean the factory or technician screwed up. I recently bought a custom-made (for me) transverter that cost me $600 and less than a week an IC shorted out and killed the receiver. I was able to troubleshoot it and wrote for a replacement of the IC. I got two of them within five days and with less than an hours work had it replaced. The manufacturer was clueless to why the component failed. A certain percentage of components do that. They can test perfectly and then give up and die. I'm sure the staff at Elecraft will fix your radio and you will have back in perfect shape. In 1969 I bought a brand new Mustang Mach-I. Drove it from Michigan to California to start a new job straight out of college. A month later the 390 V8 threw a rod. Ford fixed it under warrantee doing a complete short block replacement. The dealership told me the factory had installed the wrong connecting rod in that cylinder. Stuff happens. It was a great car to be driving in 1969 at the age of 25 (to many 'vetts dismay). Those were the days my friend! 73, Ed -- Message: 8 Date: Wed, 20 Apr 2011 10:03:16 -0700 (PDT) From: Scott McDowell Subject: [Elecraft] factory built k3/100/F To: elecraft@mailman.qth.net Message-ID: <726926.37786...@web45102.mail.sp1.yahoo.com> Content-Type: text/plain; charset=iso-8859-1 Hello Has anyone besides me recieved a factory built k3/100/F that?had no, (like in zero), output in the ssb mode.?Or am I just the lucky one. I worked on it for a while with support on the telephone, then they told me to send it back to the factory. That sounds like someone at the factory isn't doing the testing that should be done on the new rigs before they are shipped. Scott n5sm 73, Ed - KL7UW, WD2XSH/45 == BP40IQ 500 KHz - 10-GHz www.kl7uw.com EME: 144-1.4kw, 432-100w, 1296-testing*, 3400-winter? DUBUS Magazine USA Rep dubus...@hotmail.com == __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
It's funny what can happen just in shipping. I had a friend build me a repeater with a controller and shipped it to me. When I got it I had to reprogram the controller. I know not the same as a K3, But things happen. Best of luck and your love it when you get it back. Chris W7CTH P.S Elecraft the best ever for support. 73's __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
In this case, even that may not have helped. The tech would have to know which microphone was being used, and apparently that information was lacking when it was discussed with the tech. 73, Don W3FPR On 4/20/2011 9:56 PM, Mike Fatchett W0MU wrote: > What they need to do is put in ip networking and the techs could then > "dial" into the radio and see exactly what was going on. > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
What they need to do is put in ip networking and the techs could then "dial" into the radio and see exactly what was going on. On 4/20/2011 7:48 PM, Mike WA8BXN wrote: > I wonder if it would be practical to set up a database of volunteers willing > to help new owners get past elusive (to the new owners) problems. I am > thinking about people that could help other hams near them. There are many > things that a new owner could easily be overlooking that someone with some > experience with the rig could spot. > > Another thing that might be useful to do is have an extended troubleshooting > area on the Elecraft website. Include it in the most common problems solved > by contacting Elecraft support. I see K2 troubleshooting tips, perhaps for > each product there should be an easy to find area listing common problems > that people have asked about. > > 73 - Mike WA8BXN > > > > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
In this case, I believe that Eric or Wayne mentioned the bias setting. I am not sure how that could be missed on the phone unless the end user didn't understand what was being asked of him. In the end the radio is fine and everyone is a happy camper. On 4/20/2011 7:48 PM, Mike WA8BXN wrote: > I wonder if it would be practical to set up a database of volunteers willing > to help new owners get past elusive (to the new owners) problems. I am > thinking about people that could help other hams near them. There are many > things that a new owner could easily be overlooking that someone with some > experience with the rig could spot. > > Another thing that might be useful to do is have an extended troubleshooting > area on the Elecraft website. Include it in the most common problems solved > by contacting Elecraft support. I see K2 troubleshooting tips, perhaps for > each product there should be an easy to find area listing common problems > that people have asked about. > > 73 - Mike WA8BXN > > > > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
I wonder if it would be practical to set up a database of volunteers willing to help new owners get past elusive (to the new owners) problems. I am thinking about people that could help other hams near them. There are many things that a new owner could easily be overlooking that someone with some experience with the rig could spot. Another thing that might be useful to do is have an extended troubleshooting area on the Elecraft website. Include it in the most common problems solved by contacting Elecraft support. I see K2 troubleshooting tips, perhaps for each product there should be an easy to find area listing common problems that people have asked about. 73 - Mike WA8BXN __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
Elecraft quality standards are so high, when one gets a product from the company, you should assume you are the problem not Elecraft, if it does not work. Hats off to USA quality implemented to perfection George, W6GF --- On Wed, 4/20/11, Eric Swartz - WA6HHQ, Elecraft wrote: From: Eric Swartz - WA6HHQ, Elecraft Subject: Re: [Elecraft] factory built k3/100/F To: "Gary Gregory" Cc: Date: Wednesday, April 20, 2011, 3:41 PM If an assembled K3 leaves the factory and they have also ordered a MH2 mic, we now turn on the mic bias for them. In this case the customer had an MH2 from a previous Elecraft rig and we were not aware of it. 73, Eric WA6HHQ __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
If an assembled K3 leaves the factory and they have also ordered a MH2 mic, we now turn on the mic bias for them. In this case the customer had an MH2 from a previous Elecraft rig and we were not aware of it. 73, Eric WA6HHQ __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
Mine worked perfectly, 73, Bill K9YEQ -Original Message- From: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Scott McDowell Sent: Wednesday, April 20, 2011 12:03 PM To: elecraft@mailman.qth.net Subject: [Elecraft] factory built k3/100/F Hello Has anyone besides me recieved a factory built k3/100/F that had no, (like in zero), output in the ssb mode. Or am I just the lucky one. I worked on it for a while with support on the telephone, then they told me to send it back to the factory. That sounds like someone at the factory isn't doing the testing that should be done on the new rigs before they are shipped. Scott n5sm __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
Oops! Gary On 21 April 2011 07:21, Eric Swartz - WA6HHQ, Elecraft wrote: > this K3 is already back at the factory. In this case it turned out that > the bias menu item was not turned on at the customer end. > > 73, Eric WA6HHQ > > > On 4/20/2011 12:32 PM, Wes Stewart wrote: > > Not necessarily. He said he worked with factory support on the telephone > before they said to ship it back. I've found them to be quite helpful and > knowledgeable. Eric asked earlier what kind of microphone he was using. That > was my first thought, like no bias on an electret, but if this wasn't > already determined by tech support then there should be some corrective > action taken. > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > -- VK4FD - Motorhome Mobile Elecraft Equipment K3 #679, KPA-500 #018 Living the dream!!! __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
this K3 is already back at the factory. In this case it turned out that the bias menu item was not turned on at the customer end. 73, Eric WA6HHQ On 4/20/2011 12:32 PM, Wes Stewart wrote: > Not necessarily. He said he worked with factory support on the telephone > before they said to ship it back. I've found them to be quite helpful and > knowledgeable. Eric asked earlier what kind of microphone he was using. That > was my first thought, like no bias on an electret, but if this wasn't already > determined by tech support then there should be some corrective action taken. __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
G'Day, I would like to have a dollar for every time I assembled a multi board controller, took it to the site for installation only to find a fault on startup. The equipment was made by a Dallas, TX company renowned for superior performance and quality in their equipment and exported worldwide, used by governments and private corporations alike. Murphy (no offence to the Irish) has a nasty habit of turning up on a job site just when you don't need him to be there...:-) There is an Aussie slang word we use daily that covers this but I won't subject you to it..:-) I am positive Elecraft will sort the issue out quickly once they have it back on the bench. 73's Gary On 21 April 2011 06:45, David Gilbert wrote: > > Certainly mistakes happen ... I'm just saying that I think it's > premature to accuse Elecraft of not bothering to check the rig before it > was shipped. It could be a board that went bad or a connector that > became unseated or whatever. > > Dave AB7E > > > > On 4/20/2011 12:32 PM, Wes Stewart wrote: > > Not necessarily. He said he worked with factory support on the telephone > before they said to ship it back. I've found them to be quite helpful and > knowledgeable. Eric asked earlier what kind of microphone he was using. That > was my first thought, like no bias on an electret, but if this wasn't > already determined by tech support then there should be some corrective > action taken. > > > > I recently had a friend come to my shack with a brand new K3 that didn't > transmit at all, although it received perfectly. He thought that perhaps he > hadn't loaded the firmware correctly. I loaded it and we then compared his > to mine, parameter by parameter and found nothing wrong, except that it > still failed to transmit, of course. It was a weekend so calling for help > wasn't an option. > > > > He did later and it was finally determined that the KREF3 board was bad. > Failures happen. > > > > --- On Wed, 4/20/11, David Gilbert wrote: > > > >> That's kind of a premature question isn't it? > >> > >> Looking forward to your future post identifying what the > >> problem turns > >> out to be > >> > >> Dave AB7E > >> > >> > >> > >> On 4/20/2011 10:03 AM, Scott McDowell wrote: > >>> Hello > >>> Has anyone besides me recieved a factory built > >> k3/100/F that had no, (like in zero), > >>> output in the ssb mode. Or am I just the lucky one. I > >> worked on it for a while with > >>> support on the telephone, then they told me to send it > >> back to the factory. > >>> That sounds like someone at the factory isn't doing > >> the testing that should be done > >>> on the new rigs before they are shipped. > >>> Scott > >>> n5sm > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > -- VK4FD - Motorhome Mobile Elecraft Equipment K3 #679, KPA-500 #018 Living the dream!!! __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
Certainly mistakes happen ... I'm just saying that I think it's premature to accuse Elecraft of not bothering to check the rig before it was shipped. It could be a board that went bad or a connector that became unseated or whatever. Dave AB7E On 4/20/2011 12:32 PM, Wes Stewart wrote: > Not necessarily. He said he worked with factory support on the telephone > before they said to ship it back. I've found them to be quite helpful and > knowledgeable. Eric asked earlier what kind of microphone he was using. That > was my first thought, like no bias on an electret, but if this wasn't already > determined by tech support then there should be some corrective action taken. > > I recently had a friend come to my shack with a brand new K3 that didn't > transmit at all, although it received perfectly. He thought that perhaps he > hadn't loaded the firmware correctly. I loaded it and we then compared his > to mine, parameter by parameter and found nothing wrong, except that it still > failed to transmit, of course. It was a weekend so calling for help wasn't an > option. > > He did later and it was finally determined that the KREF3 board was bad. > Failures happen. > > --- On Wed, 4/20/11, David Gilbert wrote: > >> That's kind of a premature question isn't it? >> >> Looking forward to your future post identifying what the >> problem turns >> out to be >> >> Dave AB7E >> >> >> >> On 4/20/2011 10:03 AM, Scott McDowell wrote: >>> Hello >>> Has anyone besides me recieved a factory built >> k3/100/F that had no, (like in zero), >>> output in the ssb mode. Or am I just the lucky one. I >> worked on it for a while with >>> support on the telephone, then they told me to send it >> back to the factory. >>> That sounds like someone at the factory isn't doing >> the testing that should be done >>> on the new rigs before they are shipped. >>> Scott >>> n5sm __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
Not necessarily. He said he worked with factory support on the telephone before they said to ship it back. I've found them to be quite helpful and knowledgeable. Eric asked earlier what kind of microphone he was using. That was my first thought, like no bias on an electret, but if this wasn't already determined by tech support then there should be some corrective action taken. I recently had a friend come to my shack with a brand new K3 that didn't transmit at all, although it received perfectly. He thought that perhaps he hadn't loaded the firmware correctly. I loaded it and we then compared his to mine, parameter by parameter and found nothing wrong, except that it still failed to transmit, of course. It was a weekend so calling for help wasn't an option. He did later and it was finally determined that the KREF3 board was bad. Failures happen. --- On Wed, 4/20/11, David Gilbert wrote: > > That's kind of a premature question isn't it? > > Looking forward to your future post identifying what the > problem turns > out to be > > Dave AB7E > > > > On 4/20/2011 10:03 AM, Scott McDowell wrote: > > Hello > > Has anyone besides me recieved a factory built > k3/100/F that had no, (like in zero), > > output in the ssb mode. Or am I just the lucky one. I > worked on it for a while with > > support on the telephone, then they told me to send it > back to the factory. > > That sounds like someone at the factory isn't doing > the testing that should be done > > on the new rigs before they are shipped. > > Scott > > n5sm __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
That's kind of a premature question isn't it? Looking forward to your future post identifying what the problem turns out to be Dave AB7E On 4/20/2011 10:03 AM, Scott McDowell wrote: > Hello > Has anyone besides me recieved a factory built k3/100/F that had no, (like in > zero), > output in the ssb mode. Or am I just the lucky one. I worked on it for a > while with > support on the telephone, then they told me to send it back to the factory. > That sounds like someone at the factory isn't doing the testing that should > be done > on the new rigs before they are shipped. > Scott > n5sm __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] factory built k3/100/F
Hi Scott, 100% of our factory assembled K3s are tested on SSB with a mic before they ship. They can not pass final test any other way. Our final test tech is -very- careful. We also test all of our FPs and DSPs this way prior to their being used in assembled radios or kits. What kind of mic are you using? 73, Eric WA6HHQ On 4/20/2011 10:03 AM, Scott McDowell wrote: > Hello > Has anyone besides me recieved a factory built k3/100/F that had no, (like in > zero), > output in the ssb mode. Or am I just the lucky one. I worked on it for a > while with > support on the telephone, then they told me to send it back to the factory. > That sounds like someone at the factory isn't doing the testing that should > be done > on the new rigs before they are shipped. > Scott > n5sm > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
[Elecraft] factory built k3/100/F
Hello Has anyone besides me recieved a factory built k3/100/F that had no, (like in zero), output in the ssb mode. Or am I just the lucky one. I worked on it for a while with support on the telephone, then they told me to send it back to the factory. That sounds like someone at the factory isn't doing the testing that should be done on the new rigs before they are shipped. Scott n5sm __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
