Re: [Elecraft] K3 Mystery Problem

2007-12-18 Thread w6jd
I had this problem with #23, when I initially powered it on you
couldn't power it off with the power switch. The cause turned\out to be
that I had turned the sub receiver AF and RF gain controls full
clockwise and through some quirk in the firmware, since there was
no SUB receiver, the power off function was inhibited. The solution
was to turn those controls full CCW. Wayne was the one who spent
a lot of time with me solving the problem.

So you might want to check that, I haven't tested to see if the problem
recurs in mine if I move the controls off CCW.

Ah, brings me back to my software/firmware development days.
There are NO bugs, only features

Doug
W6JD

-- Original message -- 
From: David Yarnes [EMAIL PROTECTED] 

 Hi All, 
 
 There are at least two of us here in Tucson with K3's. I have #96, and 
 John, K7SVV, has #148. 
 
 Recently, my K3 developed a problem where it wouldn't turn off using the 
 power button. At first it would turn off, but cycle back on by itself after 
 a couple of seconds. Then it just wouldn't power off. The LCD display 
 would go blank when you pushed the power button to turn it off, but the 
 backlighting would stay on. The radio had to be disconnected from the power 
 supply in order to completely turn the radio off. When the power supply was 
 re-connected, the K3 would come on immediately. 
 
 A couple of days later, K7SVV began experiencing the same problem with his 
 K3. Both of us were exchanging emails with Elecraft support, but nothing 
 they suggested seemed to solve or clearly identify the problem. Both of us 
 made successful firmware updates, but that didn't make any difference 
 either. The performance of the radios was not otherwise affected. They 
 both worked just fine. They just wouldn't turn off. 
 
 Then, as suddenly as the problem appeared, it disappeared! Now, both K3's 
 are working A-O.K. We don't know what caused this problem to start or stop, 
 but one possibility could be static electricity. According to Elecraft 
 support, we are the only two people who have experienced this problem, at 
 least as far as they know. 
 
 So, my question is this--has anyone else had any problem whatsoever with 
 their K3 not powering up or down correctly? Possibly someone else out there 
 did have the problem, or a similar problem, but perhaps it stopped before 
 you felt the need to report it as a problem. If anyone has experienced any 
 kind of issue like this, we would like to hear about it. It just seems 
 incredibly strange that the only two occurances of this would be with two 
 people only a couple of miles apart. Maybe the Bermuda Triangle has moved! 
 
 Dave W7AQK 
 
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RE: [Elecraft] K3 Mystery Problem

2007-12-18 Thread Bill Gerth
Doug,

Regarding:   Ah, brings me back to my software/firmware development days.
There are NO bugs, only features

Expanding a bit:  There are features and undocumented features.  There are
known bugs and undetected bugs, but there are always bugs.

Most of these are a result of the well known law of unintended
consequences.

73, BILL, W4RK
(a hardware / firmware designer from a lot of years ago)

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, December 18, 2007 11:55 AM
To: David Yarnes; Elecraft Reflector
Subject: Re: [Elecraft] K3 Mystery Problem

I had this problem with #23, when I initially powered it on you
couldn't power it off with the power switch. The cause turned\out to be
that I had turned the sub receiver AF and RF gain controls full
clockwise and through some quirk in the firmware, since there was
no SUB receiver, the power off function was inhibited. The solution
was to turn those controls full CCW. Wayne was the one who spent
a lot of time with me solving the problem.

So you might want to check that, I haven't tested to see if the problem
recurs in mine if I move the controls off CCW.

Ah, brings me back to my software/firmware development days.
There are NO bugs, only features

Doug
W6JD

-- Original message -- 
From: David Yarnes [EMAIL PROTECTED] 

 Hi All, 
 
 There are at least two of us here in Tucson with K3's. I have #96, and 
 John, K7SVV, has #148. 
 
 Recently, my K3 developed a problem where it wouldn't turn off using the 
 power button. At first it would turn off, but cycle back on by itself
after 
 a couple of seconds. Then it just wouldn't power off. The LCD display 
 would go blank when you pushed the power button to turn it off, but the 
 backlighting would stay on. The radio had to be disconnected from the
power 
 supply in order to completely turn the radio off. When the power supply
was 
 re-connected, the K3 would come on immediately. 
 
 A couple of days later, K7SVV began experiencing the same problem with his

 K3. Both of us were exchanging emails with Elecraft support, but nothing 
 they suggested seemed to solve or clearly identify the problem. Both of us

 made successful firmware updates, but that didn't make any difference 
 either. The performance of the radios was not otherwise affected. They 
 both worked just fine. They just wouldn't turn off. 
 
 Then, as suddenly as the problem appeared, it disappeared! Now, both K3's 
 are working A-O.K. We don't know what caused this problem to start or
stop, 
 but one possibility could be static electricity. According to Elecraft 
 support, we are the only two people who have experienced this problem, at 
 least as far as they know. 
 
 So, my question is this--has anyone else had any problem whatsoever with 
 their K3 not powering up or down correctly? Possibly someone else out
there 
 did have the problem, or a similar problem, but perhaps it stopped before 
 you felt the need to report it as a problem. If anyone has experienced any

 kind of issue like this, we would like to hear about it. It just seems 
 incredibly strange that the only two occurances of this would be with two 
 people only a couple of miles apart. Maybe the Bermuda Triangle has moved!

 
 Dave W7AQK 
 
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Re: [Elecraft] K3 Mystery Problem

2007-12-18 Thread Eric Swartz - WA6HHQ, Elecraft

This issue was fixed many firmware revisions ago. :-)

Doug - Make sure you are using the latest release.

73, Eric


-Original Message-

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, December 18, 2007 11:55 AM
To: David Yarnes; Elecraft Reflector
Subject: Re: [Elecraft] K3 Mystery Problem

I had this problem with #23, when I initially powered it on you
couldn't power it off with the power switch. The cause turned\out to be
that I had turned the sub receiver AF and RF gain controls full
clockwise and through some quirk in the firmware, since there was
no SUB receiver, the power off function was inhibited. The solution
was to turn those controls full CCW. Wayne was the one who spent
a lot of time with me solving the problem.

So you might want to check that, I haven't tested to see if the problem
recurs in mine if I move the controls off CCW.

Ah, brings me back to my software/firmware development days.
There are NO bugs, only features

Doug
W6JD

  

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Re: [Elecraft] K3 Mystery Problem

2007-12-18 Thread w6jd
Yes, I've got 1.49. The new NR is terrific.
I only mentioned the SUB receiver situation since in
my case it WAS the problem and it only occured
on the initial firmware that came with the radio.

73,
Doug

-- Original message -- 
From: Eric Swartz - WA6HHQ, Elecraft [EMAIL PROTECTED] 

 This issue was fixed many firmware revisions ago. :-) 
 
 Doug - Make sure you are using the latest release. 
 
 73, Eric 
  
 
 -Original Message- 
  From: [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] 
  Sent: Tuesday, December 18, 2007 11:55 AM 
  To: David Yarnes; Elecraft Reflector 
  Subject: Re: [Elecraft] K3 Mystery Problem 
  
  I had this problem with #23, when I initially powered it on you 
  couldn't power it off with the power switch. The cause turned\out to be 
  that I had turned the sub receiver AF and RF gain controls full 
  clockwise and through some quirk in the firmware, since there was 
  no SUB receiver, the power off function was inhibited. The solution 
  was to turn those controls full CCW. Wayne was the one who spent 
  a lot of time with me solving the problem. 
  
  So you might want to check that, I haven't tested to see if the problem 
  recurs in mine if I move the controls off CCW. 
  
  Ah, brings me back to my software/firmware development days. 
  There are NO bugs, only features 
  
  Doug 
  W6JD 
  
  
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