Re: [Elecraft] K3S: LCD backlight is on, but no segments are lit
You're an hour away from Elecraft. Your options: 1) Drive it down and tell them you'll wait. 2) Drive it down and ask for a loaner. 3) Come by my house in Tucson and I'll loan you one. Wes N7WS 8/2/2017 6:06 PM, Christopher Hoover wrote: I went to bed last night leaving the radio on to decode 6m meteor scatter. This morning I found the LCD blank. The backlight is on, but there are no segments lit. Power cycle does not change anything. All the settings seem reasonable: MN002; MP;MP007; MN003; MP;MP005; MN004; MP;MP003; Elecraft support says to send it in -- possibly a problem solder joint. The current repair backlog is 2-3 weeks. I am leaving for a trip on Monday and I was intended to take the radio with me, so sending it in would be ... inconvenient. I'd be frustrated about losing the radio for 2-3 weeks even without the trip. Has anyone seen this problem and fixed it themselves? -ch 73 de AI6KG __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] K3S: LCD backlight is on, but no segments are lit
Better yet, email supp...@elecraft.com Our tech support team is here ti help! 73, Eric elecraft.com _..._ > On Aug 2, 2017, at 7:06 PM, Wes Stewart wrote: > > You're an hour away from Elecraft. Your options: > > 1) Drive it down and tell them you'll wait. > > 2) Drive it down and ask for a loaner. > > 3) Come by my house in Tucson and I'll loan you one. > > Wes N7WS > > 8/2/2017 6:06 PM, Christopher Hoover wrote: >> I went to bed last night leaving the radio on to decode 6m meteor scatter. >> >> This morning I found the LCD blank. >> >> The backlight is on, but there are no segments lit. >> >> Power cycle does not change anything. >> >> All the settings seem reasonable: >> >> MN002; >> MP;MP007; >> MN003; >> MP;MP005; >> MN004; >> MP;MP003; >> >> Elecraft support says to send it in -- possibly a problem solder joint. >> The current repair backlog is 2-3 weeks. >> >> I am leaving for a trip on Monday and I was intended to take the radio with >> me, so sending it in would be ... inconvenient. I'd be frustrated about >> losing the radio for 2-3 weeks even without the trip. >> >> Has anyone seen this problem and fixed it themselves? >> >> -ch >> 73 de AI6KG > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to eric.swa...@elecraft.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] K3S: LCD backlight is on, but no segments are lit
Hi Eric, Thanks for the response. As I mentioned in my positing, I'm on "the line" with the support people and have an active thread. They want my rig for 2-3 weeks, which is not compatible with my travel plans, so I'm looking for other ways to fix the problem. -christopher. 73 de AI6KG On Wed, Aug 2, 2017 at 10:09 PM, Eric Swartz - WA6HHQ, Elecraft < e...@elecraft.com> wrote: > Better yet, email supp...@elecraft.com > > Our tech support team is here ti help! > > 73, > Eric > elecraft.com > _..._ > > > > > On Aug 2, 2017, at 7:06 PM, Wes Stewart wrote: > > > > You're an hour away from Elecraft. Your options: > > > > 1) Drive it down and tell them you'll wait. > > > > 2) Drive it down and ask for a loaner. > > > > 3) Come by my house in Tucson and I'll loan you one. > > > > Wes N7WS > > > > 8/2/2017 6:06 PM, Christopher Hoover wrote: > >> I went to bed last night leaving the radio on to decode 6m meteor > scatter. > >> > >> This morning I found the LCD blank. > >> > >> The backlight is on, but there are no segments lit. > >> > >> Power cycle does not change anything. > >> > >> All the settings seem reasonable: > >> > >> MN002; > >> MP;MP007; > >> MN003; > >> MP;MP005; > >> MN004; > >> MP;MP003; > >> > >> Elecraft support says to send it in -- possibly a problem solder joint. > >> The current repair backlog is 2-3 weeks. > >> > >> I am leaving for a trip on Monday and I was intended to take the radio > with > >> me, so sending it in would be ... inconvenient. I'd be frustrated > about > >> losing the radio for 2-3 weeks even without the trip. > >> > >> Has anyone seen this problem and fixed it themselves? > >> > >> -ch > >> 73 de AI6KG > > > > __ > > Elecraft mailing list > > Home: http://mailman.qth.net/mailman/listinfo/elecraft > > Help: http://mailman.qth.net/mmfaq.htm > > Post: mailto:Elecraft@mailman.qth.net > > > > This list hosted by: http://www.qsl.net > > Please help support this email list: http://www.qsl.net/donate.html > > Message delivered to eric.swa...@elecraft.com > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to c...@murgatroid.com > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] K3S: LCD backlight is on, but no segments are lit
Gary AB7MY from Elecraft suggested that it was likely a shorted C102. Indeed it was. Thanks, Gary! 73 de AI6KG On Wed, Aug 2, 2017 at 10:22 PM, Christopher Hoover wrote: > Hi Eric, > > Thanks for the response. > > As I mentioned in my positing, I'm on "the line" with the support people > and have an active thread. > > They want my rig for 2-3 weeks, which is not compatible with my travel > plans, so I'm looking for other ways to fix the problem. > > -christopher. > 73 de AI6KG > > > > On Wed, Aug 2, 2017 at 10:09 PM, Eric Swartz - WA6HHQ, Elecraft < > e...@elecraft.com> wrote: > >> Better yet, email supp...@elecraft.com >> >> Our tech support team is here ti help! >> >> 73, >> Eric >> elecraft.com >> _..._ >> >> >> >> > On Aug 2, 2017, at 7:06 PM, Wes Stewart wrote: >> > >> > You're an hour away from Elecraft. Your options: >> > >> > 1) Drive it down and tell them you'll wait. >> > >> > 2) Drive it down and ask for a loaner. >> > >> > 3) Come by my house in Tucson and I'll loan you one. >> > >> > Wes N7WS >> > >> > 8/2/2017 6:06 PM, Christopher Hoover wrote: >> >> I went to bed last night leaving the radio on to decode 6m meteor >> scatter. >> >> >> >> This morning I found the LCD blank. >> >> >> >> The backlight is on, but there are no segments lit. >> >> >> >> Power cycle does not change anything. >> >> >> >> All the settings seem reasonable: >> >> >> >> MN002; >> >> MP;MP007; >> >> MN003; >> >> MP;MP005; >> >> MN004; >> >> MP;MP003; >> >> >> >> Elecraft support says to send it in -- possibly a problem solder joint. >> >> The current repair backlog is 2-3 weeks. >> >> >> >> I am leaving for a trip on Monday and I was intended to take the radio >> with >> >> me, so sending it in would be ... inconvenient. I'd be frustrated >> about >> >> losing the radio for 2-3 weeks even without the trip. >> >> >> >> Has anyone seen this problem and fixed it themselves? >> >> >> >> -ch >> >> 73 de AI6KG >> > >> > __ >> > Elecraft mailing list >> > Home: http://mailman.qth.net/mailman/listinfo/elecraft >> > Help: http://mailman.qth.net/mmfaq.htm >> > Post: mailto:Elecraft@mailman.qth.net >> > >> > This list hosted by: http://www.qsl.net >> > Please help support this email list: http://www.qsl.net/donate.html >> > Message delivered to eric.swa...@elecraft.com >> __ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:Elecraft@mailman.qth.net >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> Message delivered to c...@murgatroid.com >> > > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] K3S: LCD backlight is on, but no segments are lit
Great news! I'm glad Gary was able to nail it for you. I apologize for missing your note about already talking to Tech support. Sometimes email overload takes its toll on this end too! I personally receive and respond to daily emails many times the volume seen on this list and as a result read too fast from time to time. I'm also learning that typing replies to list postings on my phone with my reading glasses off is a great way to create interesting typos.. 73, Eric elecraft.com --- Sent from my iPhone 6S > On Aug 3, 2017, at 10:06 AM, Christopher Hoover wrote: > > Gary AB7MY from Elecraft suggested that it was likely a shorted C102. > Indeed it was. Thanks, Gary! 73 de AI6KG > > >> On Wed, Aug 2, 2017 at 10:22 PM, Christopher Hoover >> wrote: >> Hi Eric, >> >> Thanks for the response. >> >> As I mentioned in my positing, I'm on "the line" with the support people and >> have an active thread. >> __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] K3S: LCD backlight is on, but no segments are lit
One thing (among MANY) that impresses me about Elecraft's service is that they'll trust an owner to change a cap without requiring a lengthy and expensive return process. Not saying this is always the case, since some problems DO require a return. That said, it's a LOT cheaper to send a K3 in than a 70+ pound "monster" radio. Oh, and pass me some more of that Kool-Aid too. 73, Charlie k3ICH -Original Message- From: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Christopher Hoover Sent: Thursday, August 03, 2017 1:06 PM To: Eric Swartz - WA6HHQ, Elecraft Cc: Wes Stewart ; Elecraft Reflector Subject: Re: [Elecraft] K3S: LCD backlight is on, but no segments are lit Gary AB7MY from Elecraft suggested that it was likely a shorted C102. Indeed it was. Thanks, Gary! 73 de AI6KG On Wed, Aug 2, 2017 at 10:22 PM, Christopher Hoover wrote: __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] K3S: LCD backlight is on, but no segments are lit
Replacement part is: C37,10210 uF,10V,20%,CERM,0805,SMD E530223 Panasonic ECJ-2FF1A106ZDigikeyPCC2233TR-NDPCC2233CT-ND This is Y5V dielectric. It looks easy to get a 16V part in 0805 (and X5R at that). I've bodged in a 10u 10V Y5V 1206 for the time being. On Thu, Aug 3, 2017 at 10:06 AM, Christopher Hoover wrote: > Gary AB7MY from Elecraft suggested that it was likely a shorted C102. > Indeed it was. Thanks, Gary! 73 de AI6KG > > > On Wed, Aug 2, 2017 at 10:22 PM, Christopher Hoover > wrote: > >> Hi Eric, >> >> Thanks for the response. >> >> As I mentioned in my positing, I'm on "the line" with the support people >> and have an active thread. >> >> They want my rig for 2-3 weeks, which is not compatible with my travel >> plans, so I'm looking for other ways to fix the problem. >> >> -christopher. >> 73 de AI6KG >> >> >> >> On Wed, Aug 2, 2017 at 10:09 PM, Eric Swartz - WA6HHQ, Elecraft < >> e...@elecraft.com> wrote: >> >>> Better yet, email supp...@elecraft.com >>> >>> Our tech support team is here ti help! >>> >>> 73, >>> Eric >>> elecraft.com >>> _..._ >>> >>> >>> >>> > On Aug 2, 2017, at 7:06 PM, Wes Stewart wrote: >>> > >>> > You're an hour away from Elecraft. Your options: >>> > >>> > 1) Drive it down and tell them you'll wait. >>> > >>> > 2) Drive it down and ask for a loaner. >>> > >>> > 3) Come by my house in Tucson and I'll loan you one. >>> > >>> > Wes N7WS >>> > >>> > 8/2/2017 6:06 PM, Christopher Hoover wrote: >>> >> I went to bed last night leaving the radio on to decode 6m meteor >>> scatter. >>> >> >>> >> This morning I found the LCD blank. >>> >> >>> >> The backlight is on, but there are no segments lit. >>> >> >>> >> Power cycle does not change anything. >>> >> >>> >> All the settings seem reasonable: >>> >> >>> >> MN002; >>> >> MP;MP007; >>> >> MN003; >>> >> MP;MP005; >>> >> MN004; >>> >> MP;MP003; >>> >> >>> >> Elecraft support says to send it in -- possibly a problem solder >>> joint. >>> >> The current repair backlog is 2-3 weeks. >>> >> >>> >> I am leaving for a trip on Monday and I was intended to take the >>> radio with >>> >> me, so sending it in would be ... inconvenient. I'd be frustrated >>> about >>> >> losing the radio for 2-3 weeks even without the trip. >>> >> >>> >> Has anyone seen this problem and fixed it themselves? >>> >> >>> >> -ch >>> >> 73 de AI6KG >>> > >>> > __ >>> > Elecraft mailing list >>> > Home: http://mailman.qth.net/mailman/listinfo/elecraft >>> > Help: http://mailman.qth.net/mmfaq.htm >>> > Post: mailto:Elecraft@mailman.qth.net >>> > >>> > This list hosted by: http://www.qsl.net >>> > Please help support this email list: http://www.qsl.net/donate.html >>> > Message delivered to eric.swa...@elecraft.com >>> __ >>> Elecraft mailing list >>> Home: http://mailman.qth.net/mailman/listinfo/elecraft >>> Help: http://mailman.qth.net/mmfaq.htm >>> Post: mailto:Elecraft@mailman.qth.net >>> >>> This list hosted by: http://www.qsl.net >>> Please help support this email list: http://www.qsl.net/donate.html >>> Message delivered to c...@murgatroid.com >>> >> >> > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
