[E-devel] [support.osuosl.org #29680] enlightenment5.osuosl.oob fan failure
On Fri Oct 19 10:55:16 2018, whitehet wrote: > On a different note, it seems like we can't access OOB/IPMI for > enlightenment5 > because the credentials we have saved don't work anymore. Would you be > willing to reset the password to something that we both know? It would > be > helpful to have access to info from IPMI when troubleshooting issues > like > these. > > If you're comfortable with PGP, would you mind updating the password > for IPMI > and sending it to me encrypted with my GPG key? I've attached my > public key > to this email. (We try to avoid sending passwords over email > unprotected.) Sorry, forgot to attach it. Now it is attached. :) -- Travis Whitehead Student Systems Engineer Open Source Lab whitehet.gpg Description: Binary data ___ enlightenment-devel mailing list enlightenment-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/enlightenment-devel
[E-devel] [support.osuosl.org #29680] enlightenment5.osuosl.oob fan failure
On a different note, it seems like we can't access OOB/IPMI for enlightenment5 because the credentials we have saved don't work anymore. Would you be willing to reset the password to something that we both know? It would be helpful to have access to info from IPMI when troubleshooting issues like these. If you're comfortable with PGP, would you mind updating the password for IPMI and sending it to me encrypted with my GPG key? I've attached my public key to this email. (We try to avoid sending passwords over email unprotected.) -- Travis Whitehead Student Systems Engineer Open Source Lab ___ enlightenment-devel mailing list enlightenment-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/enlightenment-devel
[E-devel] [support.osuosl.org #29680] enlightenment5.osuosl.oob fan failure
On Fri Oct 19 02:20:29 2018, ras...@rasterman.com wrote: > > I tested the spare fan and it also works. I wanted to insert this > into the > > 6th slot in hopes that it would help with the temperature issues, > but the > > problem is that the sixth connector on the motherboard requires a > long > > extension cable to reach it. I didn't find one in the spare parts > box. > > I've attached a second photo [2] of this cable and the connector > > (see where my finger is pointing). It's possible we have one of > those > > cables around somewhere, but I'm not sure yet. > > I don't think there should be a need. I was under the impression a fan > was > still broken and beeping and that this needed a fix to ensure cooling > and less > annoyance for you guys... :) Yeah, the temperature light is on and there is a persistent beeping, but the fans are all spinning so I'm not sure there's much more to do in that regard. Have we informed you in the past that one of the machine's two redundant power supply units are not working? I think that's probably the beep/alarm that we're hearing. Is that something you would like to have replaced? -- Travis Whitehead Student Systems Engineer Open Source Lab ___ enlightenment-devel mailing list enlightenment-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/enlightenment-devel
Re: [E-devel] [support.osuosl.org #29680] enlightenment5.osuosl.oob fan failure
On Thu, 18 Oct 2018 16:38:00 -0700 "Travis Whitehead via RT" said: > Sorry for the delay in getting back to you on this. > > On Wed Sep 26 10:03:30 2018, ras...@rasterman.com wrote: > > i already checked on the parts. i can buy a fan, but we had a spare > > parts box > > bought and shipped WITH the server and it has a spare fan in it. that > > fan > > should be the correct one according to my checks. if that box of > > spares can be > > found then there is a spare fan sitting on site already. i want to > > know if that > > spare parts box and fan can be/have been found? if not then i can > > order a fan. > > I looked around the NOC today and located the spare fan. > However, I'm a bit confused about the situation. > > I opened up enlightenment5, and there are currently 5 fans present. > All five fans were spinning as expected. I've attached a photo of them > spinning [1]. There is also a slot for a 6th fan which is unoccupied. > > Looking through the ticket history, it appears at one point there was an > indication that FAN4 had failed? > > JJ, did you ever open the box and witness a fan not spinning? > Did you already replace a fan? yes. fan 4 was it... and you reported beeping noises/complaints. i was hunting down the right fan when i noticed we had a spares box with it and it should be there at OSUOSL. > I tested the spare fan and it also works. I wanted to insert this into the > 6th slot in hopes that it would help with the temperature issues, but the > problem is that the sixth connector on the motherboard requires a long > extension cable to reach it. I didn't find one in the spare parts box. > I've attached a second photo [2] of this cable and the connector > (see where my finger is pointing). It's possible we have one of those > cables around somewhere, but I'm not sure yet. I don't think there should be a need. I was under the impression a fan was still broken and beeping and that this needed a fix to ensure cooling and less annoyance for you guys... :) > [1] > https://drive.google.com/file/d/1gjT7Fjc9mBbsF7gwOANQWMVaf6h9EDYB/view?usp=sharing > [2] > https://drive.google.com/file/d/1waDXm4RdpHtHIsXrtPQmVp04ggTtfYEA/view?usp=sharing > > -- > Travis Whitehead > Student Systems Engineer > Open Source Lab > -- - Codito, ergo sum - "I code, therefore I am" -- Carsten Haitzler - ras...@rasterman.com ___ enlightenment-devel mailing list enlightenment-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/enlightenment-devel
Re: [E-devel] [support.osuosl.org #29680] enlightenment5.osuosl.oob fan failure
On Thu, 18 Oct 2018 16:38:00 -0700 "Travis Whitehead via RT" said: > Sorry for the delay in getting back to you on this. > > On Wed Sep 26 10:03:30 2018, ras...@rasterman.com wrote: > > i already checked on the parts. i can buy a fan, but we had a spare > > parts box > > bought and shipped WITH the server and it has a spare fan in it. that > > fan > > should be the correct one according to my checks. if that box of > > spares can be > > found then there is a spare fan sitting on site already. i want to > > know if that > > spare parts box and fan can be/have been found? if not then i can > > order a fan. > > I looked around the NOC today and located the spare fan. > However, I'm a bit confused about the situation. > > I opened up enlightenment5, and there are currently 5 fans present. > All five fans were spinning as expected. I've attached a photo of them > spinning [1]. There is also a slot for a 6th fan which is unoccupied. > > Looking through the ticket history, it appears at one point there was an > indication that FAN4 had failed? > > JJ, did you ever open the box and witness a fan not spinning? > Did you already replace a fan? yes. fan 4 was it... and you reported beeping noises/complaints. i was hunting down the right fan when i noticed we had a spares box with it and it should be there at OSUOSL. > I tested the spare fan and it also works. I wanted to insert this into the > 6th slot in hopes that it would help with the temperature issues, but the > problem is that the sixth connector on the motherboard requires a long > extension cable to reach it. I didn't find one in the spare parts box. > I've attached a second photo [2] of this cable and the connector > (see where my finger is pointing). It's possible we have one of those > cables around somewhere, but I'm not sure yet. I don't think there should be a need. I was under the impression a fan was still broken and beeping and that this needed a fix to ensure cooling and less annoyance for you guys... :) > [1] > https://drive.google.com/file/d/1gjT7Fjc9mBbsF7gwOANQWMVaf6h9EDYB/view?usp=sharing > [2] > https://drive.google.com/file/d/1waDXm4RdpHtHIsXrtPQmVp04ggTtfYEA/view?usp=sharing > > -- > Travis Whitehead > Student Systems Engineer > Open Source Lab > -- - Codito, ergo sum - "I code, therefore I am" -- Carsten Haitzler - ras...@rasterman.com ___ enlightenment-devel mailing list enlightenment-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/enlightenment-devel
