RE: Slightly OT: PST policies

2002-01-16 Thread Ed Crowley

The point is that your users can keep old mail they feel that they cannot do
without but it's a lot smaller if they edit the messages and remove the
attachments.

Ed Crowley MCSE+I MVP
Tech Consultant
Compaq Computer
There are seldom good technological solutions to behavioral problems.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Atkinson, Daniel
Sent: Tuesday, January 15, 2002 2:52 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


I don't understand your solution Ed. You're saying to keep the IS
manageable, get everyone to use OST's and save off attachments? OST's aren't
for archiving, they mirror the store - no space saved. Why get users to pull
attachments out of exchange to disparate locations on the network? No
backup, no owa access, no SIS, no 'audit trail' of their work, big pain in
the butt (saving several attachments from a message SUCKS!).

Ideally I'd like exchange to do the archiving job for me, but Microsoft
likes leaving out useful features to perpetuate the third party add-on
market. So, I could have a really good third party archiver that puts old
data down to optical disk or something, but that's not going to happen here
for now so we'll stick to users archiving to PST's, and if people want to
put these on net drives to back them up I really don't see a problem.

dan.

 Add to the OST idea teaching your users how to remove attachments from
 e-mail they feel they must save.

 Ed Crowley MCSE+I MVP
 Tech Consultant
 Compaq Computer
 There are seldom good technological solutions to behavioral
 problems.


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of
 Atkinson, Daniel
 Sent: Monday, January 14, 2002 8:10 AM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies


 thanks for your comment ed.

 i like the idea of offline folders, but surely these would
 just be mirrors
 of the users mailbox, or a subset thereof. That's not what's needed
 here...the users need to archive data so they stay under the
 store limit and
 can send mail. I don't see how an offline folder could be used in this
 manner.

 am i missing something about offline folders?

 dan.

  I'm not going to argue with you on your point, but I suggest that
  offline folders might be more appropriate.
 
  Ed Crowley MCSE+Internet MVP kcCC+I
  Tech Consultant
  Compaq Computer Corporation
  Protecting the world from PSTs and Bricked Backups!
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
  Daniel
  Sent: Friday, January 11, 2002 4:52 AM
  To: Exchange Discussions
  Subject: RE: Slightly OT: PST policies
 
 
  ok, check this pst scenario:
 
  exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
 
  servers are located in london, remote sites in northern
 cities connect
  via 2mbps links.
 
  users often hit the mailbox limit and have to archive to pst.
  in london,
  they just move items to a pst on their local disk, and we
  make sure that
  they understand their data is no longer available via OWA
 or backed up
  nightly.
 
  in the northern cities, the techs have put the PST's onto network
  drives. i immediately yelled pst on net drives = bad but their
  philosophy is that they have plentiful disk space on their
  file servers
  and a fast network, so they do this to gain the advantage of
  backing up
  the pst's.
 
  i can't think of any good reason to persuade them to store
  the pst's on
  local hard drives, and i think that's because there isn't one.
 
  dan.
 
 
   -Original Message-
   From: Ed Crowley [mailto:[EMAIL PROTECTED]]
   Sent: 11 January 2002 06:11
   To: Exchange Discussions
   Subject:  RE: Slightly OT: PST policies
  
  
   That's fine [1] but keep them off file servers.
  
   [1] not really
  
   Ed Crowley MCSE+I MVP
   Tech Consultant
   Compaq Computer
   There are seldom good technological solutions to behavioral
   problems.
  
  
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED]]On Behalf Of
  Cook, David A.
   Sent: Thursday, January 10, 2002 12:34 PM
   To: Exchange Discussions
   Subject: RE: Slightly OT: PST policies
  
  
   I have read all those things about PST=BAD and I have used
   all of those.
   I gave my suggestion of do not allow any PSTs and I was
 told that we
   have to allow PSTs. The reasons is the best part of the
 whole thing,
   they have always been able to use PSTs so we can't take that
   away from
   them. Politics is the problem.
  
   The more I'm thinking about this the madder it makes me. I've
   given this
   recommendation before and then this time I was asked to give the
   recommendation again so it could be taking to the powers that
   be. I give
   my recommendation and I'm told it is not acceptable. I'm
 pretty much
   being given the recommandation and being told that it is my
   recommendation now justify it. I can't justify

RE: Slightly OT: PST policies

2002-01-16 Thread Ed Crowley

Some people just feel that they can't delete anything.  It's a behavioral
attribute you're best off not trying to change.

Ed Crowley MCSE+I MVP
Tech Consultant
Compaq Computer
There are seldom good technological solutions to behavioral problems.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Schwartz, Jim
Sent: Tuesday, January 15, 2002 6:20 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


For the most part you don't need to keep either of the messages. What I've
been beating people over the head here is that I don't care that you have an
e-mail from 3 years ago stating that we would switch to Fubar Software. If
it's part of meeting, then it needs to be in the meeting minutes. If it was
part of a project, then it needs to be part of the project documentation.
Most users will tell you they are keeping e-mail so they can CYA. Bull
biscuits.

What are the attachments in the e-mails? Memo's? Documentation? Budgets? All
of this should be published to a public folder or an intranet and links sent
via e-mail. Go through you're e-mail, check the attachments and see what you
have. How much of that information is repeated again and again in your
environment? Exchange was never meant to be a storage and retrieval system.

Of course all of the about is a behavioral issue, so there is not much we
can do about it other than to educate the users.

 -Original Message-
 From: Atkinson, Daniel [SMTP:[EMAIL PROTECTED]]
 Sent: Tuesday, January 15, 2002 5:52 AM
 To:   Exchange Discussions
 Subject:  RE: Slightly OT: PST policies

 I don't understand your solution Ed. You're saying to keep the IS
 manageable, get everyone to use OST's and save off attachments? OST's
 aren't
 for archiving, they mirror the store - no space saved. Why get users to
 pull
 attachments out of exchange to disparate locations on the network? No
 backup, no owa access, no SIS, no 'audit trail' of their work, big pain in
 the butt (saving several attachments from a message SUCKS!).

 Ideally I'd like exchange to do the archiving job for me, but Microsoft
 likes leaving out useful features to perpetuate the third party add-on
 market. So, I could have a really good third party archiver that puts old
 data down to optical disk or something, but that's not going to happen
 here
 for now so we'll stick to users archiving to PST's, and if people want to
 put these on net drives to back them up I really don't see a problem.

 dan.

  Add to the OST idea teaching your users how to remove attachments from
  e-mail they feel they must save.
 
  Ed Crowley MCSE+I MVP
  Tech Consultant
  Compaq Computer
  There are seldom good technological solutions to behavioral
  problems.
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]]On Behalf Of
  Atkinson, Daniel
  Sent: Monday, January 14, 2002 8:10 AM
  To: Exchange Discussions
  Subject: RE: Slightly OT: PST policies
 
 
  thanks for your comment ed.
 
  i like the idea of offline folders, but surely these would
  just be mirrors
  of the users mailbox, or a subset thereof. That's not what's needed
  here...the users need to archive data so they stay under the
  store limit and
  can send mail. I don't see how an offline folder could be used in this
  manner.
 
  am i missing something about offline folders?
 
  dan.
 
   I'm not going to argue with you on your point, but I suggest that
   offline folders might be more appropriate.
  
   Ed Crowley MCSE+Internet MVP kcCC+I
   Tech Consultant
   Compaq Computer Corporation
   Protecting the world from PSTs and Bricked Backups!
  
  
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
   Daniel
   Sent: Friday, January 11, 2002 4:52 AM
   To: Exchange Discussions
   Subject: RE: Slightly OT: PST policies
  
  
   ok, check this pst scenario:
  
   exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
  
   servers are located in london, remote sites in northern
  cities connect
   via 2mbps links.
  
   users often hit the mailbox limit and have to archive to pst.
   in london,
   they just move items to a pst on their local disk, and we
   make sure that
   they understand their data is no longer available via OWA
  or backed up
   nightly.
  
   in the northern cities, the techs have put the PST's onto network
   drives. i immediately yelled pst on net drives = bad but their
   philosophy is that they have plentiful disk space on their
   file servers
   and a fast network, so they do this to gain the advantage of
   backing up
   the pst's.
  
   i can't think of any good reason to persuade them to store
   the pst's on
   local hard drives, and i think that's because there isn't one.
  
   dan.
  
  
-Original Message-
From: Ed Crowley [mailto:[EMAIL PROTECTED]]
Sent: 11 January 2002 06:11
To: Exchange Discussions
Subject:  RE: Slightly OT: PST policies

RE: Slightly OT: PST policies

2002-01-15 Thread Atkinson, Daniel

yes, we did look into archiving products and a couple of them looked really
good, but they were really expensive and we couldn't justify the cost
following the initial outlay for server hardware and licensing. it's
something i'm considering for the future, however.

dan.

 -Original Message-
 From: Brian Ko [mailto:[EMAIL PROTECTED]]
 Sent: 14 January 2002 21:44
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 You may want to look into Archive software so you don't have 
 to support
 PST yet your IS is small enough that you don't waste your time waiting
 when you have to do something with your IS.
 
 Brian
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
 Daniel
 Sent: Monday, January 14, 2002 11:20 AM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 Yes, storage space is more expensive on the exchange server 
 because it's
 on a SAN, but that's not the point. We have a 400mb mailbox limit for
 good reasons. We don't want the information store to grow too large,
 otherwise restore times get too long and you can't quickly take a copy
 of the store to another drive to try some eseutil or similar 
 when there
 are problems. I firmly believe in keeping the store at a manageable,
 copyable and quickly restorable size. 
 
 I've recently faced an exchange restore situation with an 80gb
 information store from an online backup, and we had to wait several
 hours before we could even begin to work with the inconsistent
 databases. Not good.
 
 So, 'power users' who want 400mb+ have to archive somewhere. 
 OST's don't
 perform this function according to my understanding, so it has to be
 PST's. As i said, here in London our guys just leave the PST's on the
 local hard drive, but our friends in the north choose to keep them on
 file servers where there's a nightly backup. 
 
 So, it seems they've shown me a use of PST's on net drives where no
 viable alternative exists to achieve the same result, namely, to
 maintain mailbox limits and thus a manageable store while 
 allowing users
 to archive their data where it will get backed up.
 
 is there a better way?
 
 dan.
 
  Dan,
  
  You're right, offline folders wouldn't help alleviate the 
 mailbox size
 
  restriction problem..
  
  There's still the question:  Is storage space on your file 
 server less
 
  expensive than on your Exchange server?  If there's a good 
 reason that
 
  some users need more than 400 Mb worth of storage space, why make
  them split
  things into PST's?
  
  PST's on file servers aren't bad per-say, just a waste of 
 time and 
  resources and a potential headache for the admin...
  
  Joe Pochedley
  I like deadlines,
  cartoonist Scott Adams once said. 
  I especially like the whooshing 
  sound they make as they fly by.
  
  
  
  
  -Original Message-
  From: Atkinson, Daniel [mailto:[EMAIL PROTECTED]]
  Sent: Monday, January 14, 2002 11:10 AM
  To: Exchange Discussions
  Subject: RE: Slightly OT: PST policies
  
  
  thanks for your comment ed.
  
  i like the idea of offline folders, but surely these would
  just be mirrors
  of the users mailbox, or a subset thereof. That's not what's needed
  here...the users need to archive data so they stay under the 
  store limit and
  can send mail. I don't see how an offline folder could be 
 used in this
  manner. 
  
  am i missing something about offline folders?
  
  dan.
  
   I'm not going to argue with you on your point, but I suggest that
   offline folders might be more appropriate.
   
   Ed Crowley MCSE+Internet MVP kcCC+I
   Tech Consultant
   Compaq Computer Corporation
   Protecting the world from PSTs and Bricked Backups!
   
   
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
   Daniel
   Sent: Friday, January 11, 2002 4:52 AM
   To: Exchange Discussions
   Subject: RE: Slightly OT: PST policies
   
   
   ok, check this pst scenario:
   
   exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
   
   servers are located in london, remote sites in northern
  cities connect
   via 2mbps links.
   
   users often hit the mailbox limit and have to archive to pst. in 
   london, they just move items to a pst on their local disk, and we
   make sure that
   they understand their data is no longer available via OWA 
  or backed up
   nightly.
   
   in the northern cities, the techs have put the PST's onto network
   drives. i immediately yelled pst on net drives = bad but their 
   philosophy is that they have plentiful disk space on their file 
   servers and a fast network, so they do this to gain the 
 advantage of
   backing up
   the pst's.
   
   i can't think of any good reason to persuade them to 
 store the pst's
 
   on local hard drives, and i think that's because there isn't one.
   
   dan.
   
   
-Original Message-
From: Ed Crowley [mailto:[EMAIL PROTECTED

RE: Slightly OT: PST policies

2002-01-15 Thread Atkinson, Daniel

I don't understand your solution Ed. You're saying to keep the IS
manageable, get everyone to use OST's and save off attachments? OST's aren't
for archiving, they mirror the store - no space saved. Why get users to pull
attachments out of exchange to disparate locations on the network? No
backup, no owa access, no SIS, no 'audit trail' of their work, big pain in
the butt (saving several attachments from a message SUCKS!).

Ideally I'd like exchange to do the archiving job for me, but Microsoft
likes leaving out useful features to perpetuate the third party add-on
market. So, I could have a really good third party archiver that puts old
data down to optical disk or something, but that's not going to happen here
for now so we'll stick to users archiving to PST's, and if people want to
put these on net drives to back them up I really don't see a problem.

dan.

 Add to the OST idea teaching your users how to remove attachments from
 e-mail they feel they must save.
 
 Ed Crowley MCSE+I MVP
 Tech Consultant
 Compaq Computer
 There are seldom good technological solutions to behavioral 
 problems.
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of 
 Atkinson, Daniel
 Sent: Monday, January 14, 2002 8:10 AM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 thanks for your comment ed.
 
 i like the idea of offline folders, but surely these would 
 just be mirrors
 of the users mailbox, or a subset thereof. That's not what's needed
 here...the users need to archive data so they stay under the 
 store limit and
 can send mail. I don't see how an offline folder could be used in this
 manner.
 
 am i missing something about offline folders?
 
 dan.
 
  I'm not going to argue with you on your point, but I suggest that
  offline folders might be more appropriate.
 
  Ed Crowley MCSE+Internet MVP kcCC+I
  Tech Consultant
  Compaq Computer Corporation
  Protecting the world from PSTs and Bricked Backups!
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
  Daniel
  Sent: Friday, January 11, 2002 4:52 AM
  To: Exchange Discussions
  Subject: RE: Slightly OT: PST policies
 
 
  ok, check this pst scenario:
 
  exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
 
  servers are located in london, remote sites in northern 
 cities connect
  via 2mbps links.
 
  users often hit the mailbox limit and have to archive to pst.
  in london,
  they just move items to a pst on their local disk, and we
  make sure that
  they understand their data is no longer available via OWA 
 or backed up
  nightly.
 
  in the northern cities, the techs have put the PST's onto network
  drives. i immediately yelled pst on net drives = bad but their
  philosophy is that they have plentiful disk space on their
  file servers
  and a fast network, so they do this to gain the advantage of
  backing up
  the pst's.
 
  i can't think of any good reason to persuade them to store
  the pst's on
  local hard drives, and i think that's because there isn't one.
 
  dan.
 
 
   -Original Message-
   From: Ed Crowley [mailto:[EMAIL PROTECTED]]
   Sent: 11 January 2002 06:11
   To: Exchange Discussions
   Subject:  RE: Slightly OT: PST policies
  
  
   That's fine [1] but keep them off file servers.
  
   [1] not really
  
   Ed Crowley MCSE+I MVP
   Tech Consultant
   Compaq Computer
   There are seldom good technological solutions to behavioral
   problems.
  
  
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED]]On Behalf Of
  Cook, David A.
   Sent: Thursday, January 10, 2002 12:34 PM
   To: Exchange Discussions
   Subject: RE: Slightly OT: PST policies
  
  
   I have read all those things about PST=BAD and I have used
   all of those.
   I gave my suggestion of do not allow any PSTs and I was 
 told that we
   have to allow PSTs. The reasons is the best part of the 
 whole thing,
   they have always been able to use PSTs so we can't take that
   away from
   them. Politics is the problem.
  
   The more I'm thinking about this the madder it makes me. I've
   given this
   recommendation before and then this time I was asked to give the
   recommendation again so it could be taking to the powers that
   be. I give
   my recommendation and I'm told it is not acceptable. I'm 
 pretty much
   being given the recommandation and being told that it is my
   recommendation now justify it. I can't justify the wrong decision.
  
   So that was my rant that you all could care less about but
  thank you
   everyone for the input.
  
  
   Dave Cook
   Exchange Administrator
   Kutak Rock, LLP
   402-231-8352
   [EMAIL PROTECTED]
  
  
  
   _
   List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
   Archives:   http://www.swynk.com/sitesearch/search.asp
   To unsubscribe: mailto:[EMAIL

RE: Slightly OT: PST policies

2002-01-15 Thread Atkinson, Daniel

hi jim,

you make some good points, but it's a little different here. We're a media
company - advertising, prepress, web solutions. A lot of document traffic is
PDF's, quark documents - artwork revisions etc. It's very useful for our
staff to keep this data in Outlook, because it provides an audit trail
without having to do anything. For example, someone recieves a file, amends
and sends it back. Their inbox holds a copy of the original, at the date,
time etc when it was sent and received. Their sent items records the amended
document and when it was returned. This is a simplified example - some of
our consultants and mac operators have quite complex communication patterns
with many agencies, printers etc and keeping it all together in Outlook is
very efficient for them. 

dan.


 For the most part you don't need to keep either of the 
 messages. What I've
 been beating people over the head here is that I don't care 
 that you have an
 e-mail from 3 years ago stating that we would switch to Fubar 
 Software. If
 it's part of meeting, then it needs to be in the meeting 
 minutes. If it was
 part of a project, then it needs to be part of the project 
 documentation.
 Most users will tell you they are keeping e-mail so they can CYA. Bull
 biscuits. 
 
 What are the attachments in the e-mails? Memo's? 
 Documentation? Budgets? All
 of this should be published to a public folder or an intranet 
 and links sent
 via e-mail. Go through you're e-mail, check the attachments 
 and see what you
 have. How much of that information is repeated again and again in your
 environment? Exchange was never meant to be a storage and 
 retrieval system. 
 
 Of course all of the about is a behavioral issue, so there is 
 not much we
 can do about it other than to educate the users.
 
  -Original Message-
  From:   Atkinson, Daniel [SMTP:[EMAIL PROTECTED]]
  Sent:   Tuesday, January 15, 2002 5:52 AM
  To: Exchange Discussions
  Subject:RE: Slightly OT: PST policies
  
  I don't understand your solution Ed. You're saying to keep the IS
  manageable, get everyone to use OST's and save off 
 attachments? OST's
  aren't
  for archiving, they mirror the store - no space saved. Why 
 get users to
  pull
  attachments out of exchange to disparate locations on the 
 network? No
  backup, no owa access, no SIS, no 'audit trail' of their 
 work, big pain in
  the butt (saving several attachments from a message SUCKS!).
  
  Ideally I'd like exchange to do the archiving job for me, 
 but Microsoft
  likes leaving out useful features to perpetuate the third 
 party add-on
  market. So, I could have a really good third party archiver 
 that puts old
  data down to optical disk or something, but that's not 
 going to happen
  here
  for now so we'll stick to users archiving to PST's, and if 
 people want to
  put these on net drives to back them up I really don't see 
 a problem.
  
  dan.
  
   Add to the OST idea teaching your users how to remove 
 attachments from
   e-mail they feel they must save.
   
   Ed Crowley MCSE+I MVP
   Tech Consultant
   Compaq Computer
   There are seldom good technological solutions to behavioral 
   problems.
   
   
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED]]On Behalf Of 
   Atkinson, Daniel
   Sent: Monday, January 14, 2002 8:10 AM
   To: Exchange Discussions
   Subject: RE: Slightly OT: PST policies
   
   
   thanks for your comment ed.
   
   i like the idea of offline folders, but surely these would 
   just be mirrors
   of the users mailbox, or a subset thereof. That's not 
 what's needed
   here...the users need to archive data so they stay under the 
   store limit and
   can send mail. I don't see how an offline folder could be 
 used in this
   manner.
   
   am i missing something about offline folders?
   
   dan.
   
I'm not going to argue with you on your point, but I 
 suggest that
offline folders might be more appropriate.
   
Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!
   
   
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf 
 Of Atkinson,
Daniel
Sent: Friday, January 11, 2002 4:52 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies
   
   
ok, check this pst scenario:
   
exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
   
servers are located in london, remote sites in northern 
   cities connect
via 2mbps links.
   
users often hit the mailbox limit and have to archive to pst.
in london,
they just move items to a pst on their local disk, and we
make sure that
they understand their data is no longer available via OWA 
   or backed up
nightly.
   
in the northern cities, the techs have put the PST's 
 onto network
drives. i immediately yelled pst on net drives = bad

RE: Slightly OT: PST policies

2002-01-15 Thread Schwartz, Jim

You should look into version control software for better control. It will
also help to cut down on the amount of data you store. One copy vs many
copies of a document. It will also help you track who checked out and made
changes to docs and allow you to revert back quickly to older versions if
needed. If you can tie it back into the Exchange system then you'll be the
hero.

 -Original Message-
 From: Atkinson, Daniel [SMTP:[EMAIL PROTECTED]]
 Sent: Tuesday, January 15, 2002 10:02 AM
 To:   Exchange Discussions
 Subject:  RE: Slightly OT: PST policies
 
 hi jim,
 
 you make some good points, but it's a little different here. We're a media
 company - advertising, prepress, web solutions. A lot of document traffic
 is
 PDF's, quark documents - artwork revisions etc. It's very useful for our
 staff to keep this data in Outlook, because it provides an audit trail
 without having to do anything. For example, someone recieves a file,
 amends
 and sends it back. Their inbox holds a copy of the original, at the date,
 time etc when it was sent and received. Their sent items records the
 amended
 document and when it was returned. This is a simplified example - some of
 our consultants and mac operators have quite complex communication
 patterns
 with many agencies, printers etc and keeping it all together in Outlook is
 very efficient for them. 
 
 dan.
 
 
  For the most part you don't need to keep either of the 
  messages. What I've
  been beating people over the head here is that I don't care 
  that you have an
  e-mail from 3 years ago stating that we would switch to Fubar 
  Software. If
  it's part of meeting, then it needs to be in the meeting 
  minutes. If it was
  part of a project, then it needs to be part of the project 
  documentation.
  Most users will tell you they are keeping e-mail so they can CYA. Bull
  biscuits. 
  
  What are the attachments in the e-mails? Memo's? 
  Documentation? Budgets? All
  of this should be published to a public folder or an intranet 
  and links sent
  via e-mail. Go through you're e-mail, check the attachments 
  and see what you
  have. How much of that information is repeated again and again in your
  environment? Exchange was never meant to be a storage and 
  retrieval system. 
  
  Of course all of the about is a behavioral issue, so there is 
  not much we
  can do about it other than to educate the users.
  
   -Original Message-
   From: Atkinson, Daniel [SMTP:[EMAIL PROTECTED]]
   Sent: Tuesday, January 15, 2002 5:52 AM
   To:   Exchange Discussions
   Subject:  RE: Slightly OT: PST policies
   
   I don't understand your solution Ed. You're saying to keep the IS
   manageable, get everyone to use OST's and save off 
  attachments? OST's
   aren't
   for archiving, they mirror the store - no space saved. Why 
  get users to
   pull
   attachments out of exchange to disparate locations on the 
  network? No
   backup, no owa access, no SIS, no 'audit trail' of their 
  work, big pain in
   the butt (saving several attachments from a message SUCKS!).
   
   Ideally I'd like exchange to do the archiving job for me, 
  but Microsoft
   likes leaving out useful features to perpetuate the third 
  party add-on
   market. So, I could have a really good third party archiver 
  that puts old
   data down to optical disk or something, but that's not 
  going to happen
   here
   for now so we'll stick to users archiving to PST's, and if 
  people want to
   put these on net drives to back them up I really don't see 
  a problem.
   
   dan.
   
Add to the OST idea teaching your users how to remove 
  attachments from
e-mail they feel they must save.

Ed Crowley MCSE+I MVP
Tech Consultant
Compaq Computer
There are seldom good technological solutions to behavioral 
problems.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of 
Atkinson, Daniel
Sent: Monday, January 14, 2002 8:10 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


thanks for your comment ed.

i like the idea of offline folders, but surely these would 
just be mirrors
of the users mailbox, or a subset thereof. That's not 
  what's needed
here...the users need to archive data so they stay under the 
store limit and
can send mail. I don't see how an offline folder could be 
  used in this
manner.

am i missing something about offline folders?

dan.

 I'm not going to argue with you on your point, but I 
  suggest that
 offline folders might be more appropriate.

 Ed Crowley MCSE+Internet MVP kcCC+I
 Tech Consultant
 Compaq Computer Corporation
 Protecting the world from PSTs and Bricked Backups!


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf 
  Of Atkinson,
 Daniel
 Sent: Friday

RE: Slightly OT: PST policies

2002-01-15 Thread Atkinson, Daniel

i have looked at version control software and it's a nice idea but it's not
quite applicable to what we're doing and also the kind of thing that would
never happen - too much change required, training, cost, getting clients and
vendors involved - urgh.

dan.

 You should look into version control software for better 
 control. It will
 also help to cut down on the amount of data you store. One 
 copy vs many
 copies of a document. It will also help you track who checked 
 out and made
 changes to docs and allow you to revert back quickly to older 
 versions if
 needed. If you can tie it back into the Exchange system then 
 you'll be the
 hero.
 
  -Original Message-
  From:   Atkinson, Daniel [SMTP:[EMAIL PROTECTED]]
  Sent:   Tuesday, January 15, 2002 10:02 AM
  To: Exchange Discussions
  Subject:RE: Slightly OT: PST policies
  
  hi jim,
  
  you make some good points, but it's a little different 
 here. We're a media
  company - advertising, prepress, web solutions. A lot of 
 document traffic
  is
  PDF's, quark documents - artwork revisions etc. It's very 
 useful for our
  staff to keep this data in Outlook, because it provides an 
 audit trail
  without having to do anything. For example, someone recieves a file,
  amends
  and sends it back. Their inbox holds a copy of the 
 original, at the date,
  time etc when it was sent and received. Their sent items records the
  amended
  document and when it was returned. This is a simplified 
 example - some of
  our consultants and mac operators have quite complex communication
  patterns
  with many agencies, printers etc and keeping it all 
 together in Outlook is
  very efficient for them. 
  
  dan.
  
  
   For the most part you don't need to keep either of the 
   messages. What I've
   been beating people over the head here is that I don't care 
   that you have an
   e-mail from 3 years ago stating that we would switch to Fubar 
   Software. If
   it's part of meeting, then it needs to be in the meeting 
   minutes. If it was
   part of a project, then it needs to be part of the project 
   documentation.
   Most users will tell you they are keeping e-mail so they 
 can CYA. Bull
   biscuits. 
   
   What are the attachments in the e-mails? Memo's? 
   Documentation? Budgets? All
   of this should be published to a public folder or an intranet 
   and links sent
   via e-mail. Go through you're e-mail, check the attachments 
   and see what you
   have. How much of that information is repeated again and 
 again in your
   environment? Exchange was never meant to be a storage and 
   retrieval system. 
   
   Of course all of the about is a behavioral issue, so there is 
   not much we
   can do about it other than to educate the users.
   
-Original Message-
From:   Atkinson, Daniel [SMTP:[EMAIL PROTECTED]]
Sent:   Tuesday, January 15, 2002 5:52 AM
To: Exchange Discussions
Subject:RE: Slightly OT: PST policies

I don't understand your solution Ed. You're saying to 
 keep the IS
manageable, get everyone to use OST's and save off 
   attachments? OST's
aren't
for archiving, they mirror the store - no space saved. Why 
   get users to
pull
attachments out of exchange to disparate locations on the 
   network? No
backup, no owa access, no SIS, no 'audit trail' of their 
   work, big pain in
the butt (saving several attachments from a message SUCKS!).

Ideally I'd like exchange to do the archiving job for me, 
   but Microsoft
likes leaving out useful features to perpetuate the third 
   party add-on
market. So, I could have a really good third party archiver 
   that puts old
data down to optical disk or something, but that's not 
   going to happen
here
for now so we'll stick to users archiving to PST's, and if 
   people want to
put these on net drives to back them up I really don't see 
   a problem.

dan.

 Add to the OST idea teaching your users how to remove 
   attachments from
 e-mail they feel they must save.
 
 Ed Crowley MCSE+I MVP
 Tech Consultant
 Compaq Computer
 There are seldom good technological solutions to behavioral 
 problems.
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of 
 Atkinson, Daniel
 Sent: Monday, January 14, 2002 8:10 AM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 thanks for your comment ed.
 
 i like the idea of offline folders, but surely these would 
 just be mirrors
 of the users mailbox, or a subset thereof. That's not 
   what's needed
 here...the users need to archive data so they stay under the 
 store limit and
 can send mail. I don't see how an offline folder could be 
   used in this
 manner.
 
 am i missing something about offline folders?
 
 dan.
 
  I'm

RE: Slightly OT: PST policies

2002-01-14 Thread Atkinson, Daniel

thanks for your comment ed.

i like the idea of offline folders, but surely these would just be mirrors
of the users mailbox, or a subset thereof. That's not what's needed
here...the users need to archive data so they stay under the store limit and
can send mail. I don't see how an offline folder could be used in this
manner. 

am i missing something about offline folders?

dan.

 I'm not going to argue with you on your point, but I suggest that
 offline folders might be more appropriate.
 
 Ed Crowley MCSE+Internet MVP kcCC+I
 Tech Consultant
 Compaq Computer Corporation
 Protecting the world from PSTs and Bricked Backups!
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
 Daniel
 Sent: Friday, January 11, 2002 4:52 AM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 ok, check this pst scenario:
 
 exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
 
 servers are located in london, remote sites in northern cities connect
 via 2mbps links.
 
 users often hit the mailbox limit and have to archive to pst. 
 in london,
 they just move items to a pst on their local disk, and we 
 make sure that
 they understand their data is no longer available via OWA or backed up
 nightly.
 
 in the northern cities, the techs have put the PST's onto network
 drives. i immediately yelled pst on net drives = bad but their
 philosophy is that they have plentiful disk space on their 
 file servers
 and a fast network, so they do this to gain the advantage of 
 backing up
 the pst's.
 
 i can't think of any good reason to persuade them to store 
 the pst's on
 local hard drives, and i think that's because there isn't one. 
 
 dan.
 
 
  -Original Message-
  From: Ed Crowley [mailto:[EMAIL PROTECTED]]
  Sent: 11 January 2002 06:11
  To: Exchange Discussions
  Subject:  RE: Slightly OT: PST policies
  
  
  That's fine [1] but keep them off file servers.
  
  [1] not really
  
  Ed Crowley MCSE+I MVP
  Tech Consultant
  Compaq Computer
  There are seldom good technological solutions to behavioral
  problems.
  
  
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]]On Behalf Of 
 Cook, David A.
  Sent: Thursday, January 10, 2002 12:34 PM
  To: Exchange Discussions
  Subject: RE: Slightly OT: PST policies
  
  
  I have read all those things about PST=BAD and I have used
  all of those.
  I gave my suggestion of do not allow any PSTs and I was told that we
  have to allow PSTs. The reasons is the best part of the whole thing,
  they have always been able to use PSTs so we can't take that 
  away from
  them. Politics is the problem. 
  
  The more I'm thinking about this the madder it makes me. I've
  given this
  recommendation before and then this time I was asked to give the
  recommendation again so it could be taking to the powers that 
  be. I give
  my recommendation and I'm told it is not acceptable. I'm pretty much
  being given the recommandation and being told that it is my
  recommendation now justify it. I can't justify the wrong decision.
  
  So that was my rant that you all could care less about but 
 thank you 
  everyone for the input.
  
  
  Dave Cook
  Exchange Administrator
  Kutak Rock, LLP
  402-231-8352
  [EMAIL PROTECTED]
  
  
  
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Archives:   http://www.swynk.com/sitesearch/search.asp
  To unsubscribe: mailto:[EMAIL PROTECTED]
  Exchange List admin:[EMAIL PROTECTED]
  
 
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 Archives:   http://www.swynk.com/sitesearch/search.asp
 To unsubscribe: mailto:[EMAIL PROTECTED]
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RE: Slightly OT: PST policies

2002-01-14 Thread Atkinson, Daniel

Yes, storage space is more expensive on the exchange server because it's on
a SAN, but that's not the point. We have a 400mb mailbox limit for good
reasons. We don't want the information store to grow too large, otherwise
restore times get too long and you can't quickly take a copy of the store to
another drive to try some eseutil or similar when there are problems. I
firmly believe in keeping the store at a manageable, copyable and quickly
restorable size. 

I've recently faced an exchange restore situation with an 80gb information
store from an online backup, and we had to wait several hours before we
could even begin to work with the inconsistent databases. Not good.

So, 'power users' who want 400mb+ have to archive somewhere. OST's don't
perform this function according to my understanding, so it has to be PST's.
As i said, here in London our guys just leave the PST's on the local hard
drive, but our friends in the north choose to keep them on file servers
where there's a nightly backup. 

So, it seems they've shown me a use of PST's on net drives where no viable
alternative exists to achieve the same result, namely, to maintain mailbox
limits and thus a manageable store while allowing users to archive their
data where it will get backed up.

is there a better way?

dan.

 Dan,
 
 You're right, offline folders wouldn't help alleviate the mailbox size
 restriction problem..
 
 There's still the question:  Is storage space on your file server less
 expensive than on your Exchange server?  If there's a good 
 reason that some
 users need more than 400 Mb worth of storage space, why make 
 them split
 things into PST's?
 
 PST's on file servers aren't bad per-say, just a waste of time and
 resources and a potential headache for the admin...
 
 Joe Pochedley
 I like deadlines, 
 cartoonist Scott Adams once said. 
 I especially like the whooshing 
 sound they make as they fly by.
 
 
 
 
 -Original Message-
 From: Atkinson, Daniel [mailto:[EMAIL PROTECTED]] 
 Sent: Monday, January 14, 2002 11:10 AM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 thanks for your comment ed.
 
 i like the idea of offline folders, but surely these would 
 just be mirrors
 of the users mailbox, or a subset thereof. That's not what's needed
 here...the users need to archive data so they stay under the 
 store limit and
 can send mail. I don't see how an offline folder could be used in this
 manner. 
 
 am i missing something about offline folders?
 
 dan.
 
  I'm not going to argue with you on your point, but I suggest that 
  offline folders might be more appropriate.
  
  Ed Crowley MCSE+Internet MVP kcCC+I
  Tech Consultant
  Compaq Computer Corporation
  Protecting the world from PSTs and Bricked Backups!
  
  
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson, 
  Daniel
  Sent: Friday, January 11, 2002 4:52 AM
  To: Exchange Discussions
  Subject: RE: Slightly OT: PST policies
  
  
  ok, check this pst scenario:
  
  exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
  
  servers are located in london, remote sites in northern 
 cities connect 
  via 2mbps links.
  
  users often hit the mailbox limit and have to archive to pst.
  in london,
  they just move items to a pst on their local disk, and we 
  make sure that
  they understand their data is no longer available via OWA 
 or backed up
  nightly.
  
  in the northern cities, the techs have put the PST's onto network 
  drives. i immediately yelled pst on net drives = bad but their 
  philosophy is that they have plentiful disk space on their file 
  servers and a fast network, so they do this to gain the advantage of
  backing up
  the pst's.
  
  i can't think of any good reason to persuade them to store
  the pst's on
  local hard drives, and i think that's because there isn't one. 
  
  dan.
  
  
   -Original Message-
   From: Ed Crowley [mailto:[EMAIL PROTECTED]]
   Sent: 11 January 2002 06:11
   To: Exchange Discussions
   Subject:  RE: Slightly OT: PST policies
   
   
   That's fine [1] but keep them off file servers.
   
   [1] not really
   
   Ed Crowley MCSE+I MVP
   Tech Consultant
   Compaq Computer
   There are seldom good technological solutions to behavioral 
   problems.
   
   
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED]]On Behalf Of
  Cook, David A.
   Sent: Thursday, January 10, 2002 12:34 PM
   To: Exchange Discussions
   Subject: RE: Slightly OT: PST policies
   
   
   I have read all those things about PST=BAD and I have used all of 
   those. I gave my suggestion of do not allow any PSTs and 
 I was told 
   that we have to allow PSTs. The reasons is the best part of the 
   whole thing, they have always been able to use PSTs so we can't 
   take that away from
   them. Politics is the problem. 
   
   The more I'm thinking about this the madder it makes me. 
 I've given

RE: Slightly OT: PST policies

2002-01-14 Thread Brian Ko

You may want to look into Archive software so you don't have to support
PST yet your IS is small enough that you don't waste your time waiting
when you have to do something with your IS.

Brian

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
Daniel
Sent: Monday, January 14, 2002 11:20 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


Yes, storage space is more expensive on the exchange server because it's
on a SAN, but that's not the point. We have a 400mb mailbox limit for
good reasons. We don't want the information store to grow too large,
otherwise restore times get too long and you can't quickly take a copy
of the store to another drive to try some eseutil or similar when there
are problems. I firmly believe in keeping the store at a manageable,
copyable and quickly restorable size. 

I've recently faced an exchange restore situation with an 80gb
information store from an online backup, and we had to wait several
hours before we could even begin to work with the inconsistent
databases. Not good.

So, 'power users' who want 400mb+ have to archive somewhere. OST's don't
perform this function according to my understanding, so it has to be
PST's. As i said, here in London our guys just leave the PST's on the
local hard drive, but our friends in the north choose to keep them on
file servers where there's a nightly backup. 

So, it seems they've shown me a use of PST's on net drives where no
viable alternative exists to achieve the same result, namely, to
maintain mailbox limits and thus a manageable store while allowing users
to archive their data where it will get backed up.

is there a better way?

dan.

 Dan,
 
 You're right, offline folders wouldn't help alleviate the mailbox size

 restriction problem..
 
 There's still the question:  Is storage space on your file server less

 expensive than on your Exchange server?  If there's a good reason that

 some users need more than 400 Mb worth of storage space, why make
 them split
 things into PST's?
 
 PST's on file servers aren't bad per-say, just a waste of time and 
 resources and a potential headache for the admin...
 
 Joe Pochedley
 I like deadlines,
 cartoonist Scott Adams once said. 
 I especially like the whooshing 
 sound they make as they fly by.
 
 
 
 
 -Original Message-
 From: Atkinson, Daniel [mailto:[EMAIL PROTECTED]]
 Sent: Monday, January 14, 2002 11:10 AM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 thanks for your comment ed.
 
 i like the idea of offline folders, but surely these would
 just be mirrors
 of the users mailbox, or a subset thereof. That's not what's needed
 here...the users need to archive data so they stay under the 
 store limit and
 can send mail. I don't see how an offline folder could be used in this
 manner. 
 
 am i missing something about offline folders?
 
 dan.
 
  I'm not going to argue with you on your point, but I suggest that
  offline folders might be more appropriate.
  
  Ed Crowley MCSE+Internet MVP kcCC+I
  Tech Consultant
  Compaq Computer Corporation
  Protecting the world from PSTs and Bricked Backups!
  
  
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
  Daniel
  Sent: Friday, January 11, 2002 4:52 AM
  To: Exchange Discussions
  Subject: RE: Slightly OT: PST policies
  
  
  ok, check this pst scenario:
  
  exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.
  
  servers are located in london, remote sites in northern
 cities connect
  via 2mbps links.
  
  users often hit the mailbox limit and have to archive to pst. in 
  london, they just move items to a pst on their local disk, and we
  make sure that
  they understand their data is no longer available via OWA 
 or backed up
  nightly.
  
  in the northern cities, the techs have put the PST's onto network
  drives. i immediately yelled pst on net drives = bad but their 
  philosophy is that they have plentiful disk space on their file 
  servers and a fast network, so they do this to gain the advantage of
  backing up
  the pst's.
  
  i can't think of any good reason to persuade them to store the pst's

  on local hard drives, and i think that's because there isn't one.
  
  dan.
  
  
   -Original Message-
   From: Ed Crowley [mailto:[EMAIL PROTECTED]]
   Sent: 11 January 2002 06:11
   To: Exchange Discussions
   Subject:  RE: Slightly OT: PST policies
   
   
   That's fine [1] but keep them off file servers.
   
   [1] not really
   
   Ed Crowley MCSE+I MVP
   Tech Consultant
   Compaq Computer
   There are seldom good technological solutions to behavioral
   problems.
   
   
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED]]On Behalf Of
  Cook, David A.
   Sent: Thursday, January 10, 2002 12:34 PM
   To: Exchange Discussions
   Subject: RE: Slightly OT: PST policies
   
   
   I have read all those things

RE: Slightly OT: PST policies

2002-01-14 Thread Ed Crowley

Add to the OST idea teaching your users how to remove attachments from
e-mail they feel they must save.

Ed Crowley MCSE+I MVP
Tech Consultant
Compaq Computer
There are seldom good technological solutions to behavioral problems.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Atkinson, Daniel
Sent: Monday, January 14, 2002 8:10 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


thanks for your comment ed.

i like the idea of offline folders, but surely these would just be mirrors
of the users mailbox, or a subset thereof. That's not what's needed
here...the users need to archive data so they stay under the store limit and
can send mail. I don't see how an offline folder could be used in this
manner.

am i missing something about offline folders?

dan.

 I'm not going to argue with you on your point, but I suggest that
 offline folders might be more appropriate.

 Ed Crowley MCSE+Internet MVP kcCC+I
 Tech Consultant
 Compaq Computer Corporation
 Protecting the world from PSTs and Bricked Backups!


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
 Daniel
 Sent: Friday, January 11, 2002 4:52 AM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies


 ok, check this pst scenario:

 exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.

 servers are located in london, remote sites in northern cities connect
 via 2mbps links.

 users often hit the mailbox limit and have to archive to pst.
 in london,
 they just move items to a pst on their local disk, and we
 make sure that
 they understand their data is no longer available via OWA or backed up
 nightly.

 in the northern cities, the techs have put the PST's onto network
 drives. i immediately yelled pst on net drives = bad but their
 philosophy is that they have plentiful disk space on their
 file servers
 and a fast network, so they do this to gain the advantage of
 backing up
 the pst's.

 i can't think of any good reason to persuade them to store
 the pst's on
 local hard drives, and i think that's because there isn't one.

 dan.


  -Original Message-
  From: Ed Crowley [mailto:[EMAIL PROTECTED]]
  Sent: 11 January 2002 06:11
  To: Exchange Discussions
  Subject:  RE: Slightly OT: PST policies
 
 
  That's fine [1] but keep them off file servers.
 
  [1] not really
 
  Ed Crowley MCSE+I MVP
  Tech Consultant
  Compaq Computer
  There are seldom good technological solutions to behavioral
  problems.
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]]On Behalf Of
 Cook, David A.
  Sent: Thursday, January 10, 2002 12:34 PM
  To: Exchange Discussions
  Subject: RE: Slightly OT: PST policies
 
 
  I have read all those things about PST=BAD and I have used
  all of those.
  I gave my suggestion of do not allow any PSTs and I was told that we
  have to allow PSTs. The reasons is the best part of the whole thing,
  they have always been able to use PSTs so we can't take that
  away from
  them. Politics is the problem.
 
  The more I'm thinking about this the madder it makes me. I've
  given this
  recommendation before and then this time I was asked to give the
  recommendation again so it could be taking to the powers that
  be. I give
  my recommendation and I'm told it is not acceptable. I'm pretty much
  being given the recommandation and being told that it is my
  recommendation now justify it. I can't justify the wrong decision.
 
  So that was my rant that you all could care less about but
 thank you
  everyone for the input.
 
 
  Dave Cook
  Exchange Administrator
  Kutak Rock, LLP
  402-231-8352
  [EMAIL PROTECTED]
 
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Archives:   http://www.swynk.com/sitesearch/search.asp
  To unsubscribe: mailto:[EMAIL PROTECTED]
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List posting

RE: Slightly OT: PST policies

2002-01-11 Thread Neil Hobson

 We used to be allowed to wear loincloths and hunt wild game with
spears.

Some Americans still do.  I'm thinking of Ted Nugent...  :-)

Neil

-Original Message-
From: Chuck Bryant [mailto:[EMAIL PROTECTED]] 
Posted At: 10 January 2002 20:56
Posted To: Exchange Mailing List
Conversation: Slightly OT: PST policies
Subject: RE: Slightly OT: PST policies



We used to be allowed to wear loincloths and hunt wild game with spears.
Progress, such as organized farming, and large information stores on
Exchange servers, sometimes has an impact on the way we do things.
Better put hitching posts in front of the building 
in case anybody wants to tie up their mule; we used to be able to do
that, too. Hitching posts are no longer needed and have been dismissed
for being in the way now that automobiles 
and public transit are better. PSTs are as thing of the past now that
better technology such as large information stores and OSTs have made
them obsolete.  Do they let anyone use WordStar on CPM because they
used to do it that way? Maybe some people still load typewriters with
one sheet carbon paper between two sheets bond paper because they did it
that way before computers, printers, and photocopiers have made previous
methods obsolete.

Well, my pen is getting dull, so I'm going to pluck a feather off an
eagle on my way to refill my inkwell.

You have my sympathy in regards to the stubborn politics of PHB's.

 -Original Message-
 From: Cook, David A. [mailto:[EMAIL PROTECTED]]
 Sent: Thursday, January 10, 2002 12:34 PM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 I have read all those things about PST=BAD and I have used
 all of those.
 I gave my suggestion of do not allow any PSTs and I was told that we
 have to allow PSTs. The reasons is the best part of the whole thing,
 they have always been able to use PSTs so we can't take that 
 away from
 them. Politics is the problem. 
 
 The more I'm thinking about this the madder it makes me. I've
 given this
 recommendation before and then this time I was asked to give the
 recommendation again so it could be taking to the powers that 
 be. I give
 my recommendation and I'm told it is not acceptable. I'm pretty much
 being given the recommandation and being told that it is my
 recommendation now justify it. I can't justify the wrong decision.
 
 So that was my rant that you all could care less about but thank you 
 everyone for the input.
 
 
 Dave Cook
 Exchange Administrator
 Kutak Rock, LLP
 402-231-8352
 [EMAIL PROTECTED]
 
 
 -Original Message-
 From: Soysal, Serdar [mailto:[EMAIL PROTECTED]]
 Sent: Thursday, January 10, 2002 12:44 PM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 Have you gone through the FAQ on why PST=BAD?  If you have an Exchange

 Server and you don't restrict people's mailboxes to a ridiculous size,

 there is absolutely no reason for you to use PSTs.  Offline users
 can work off
 of
 their OSTs.  Why is not possible to get rid of them?  What is their
 argument?  They want to have a safe virus-scanner-free place to store
 their
 games and exes?  They prefer to utilize more disk space?  They want to
 provide job security to low level admins who try to recover corrupt
 PSTs?
 They are comfortable NOT backing up PSTs for users that don't logoff
 from
 Outlook?  What is their rationale?
 
 S
 
 -Original Message-
 From: Cook, David A. [mailto:[EMAIL PROTECTED]]
 Sent: Thursday, January 10, 2002 1:24 PM
 To: Exchange Discussions
 Subject: Slightly OT: PST policies
 
 
 After much complaining about PST usage on our network I have finally 
 been asked to give my recommendation on PST files. My recommendation 
 of not allowing them at all was shot down as not possible. I now turn 
 to you guys
 to find out what you do about PST usage. 
 
 I would like to limit the size of the PST files that we use
 but the only
 way
 I know of that I can do this is based on quotas on the drives 
 where they
 are
 stored. The only other way to enforce this would be to monitor it and
 yell
 at the people that get large PSTs. 
 
 I think I'm running into what I have read many times on this
 list and I
 will
 probably get it wrong. There is no technological solution to a
 behavioral
 problem
 
 Dave Cook
 Exchange Administrator
 Kutak Rock, LLP
 402-231-8352
 [EMAIL PROTECTED]
 
 ##
 The information contained in this electronic mail transmission 
 (including any accompanying attachments) is intended solely for its 
 authorized recipient(s), and may be confidential and/or legally
 privileged.  If you are not an intended recipient, or responsible for
 delivering some or all of this transmission to an intended 
 recipient, you have received this transmission in error and are 
 hereby notified that you are strictly prohibited from 
 reading, copying,
 printing, distributing or disclosing any of the information 
 contained

RE: Slightly OT: PST policies

2002-01-11 Thread Atkinson, Daniel

ok, check this pst scenario:

exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.

servers are located in london, remote sites in northern cities connect via
2mbps links.

users often hit the mailbox limit and have to archive to pst. in london,
they just move items to a pst on their local disk, and we make sure that
they understand their data is no longer available via OWA or backed up
nightly.

in the northern cities, the techs have put the PST's onto network drives. i
immediately yelled pst on net drives = bad but their philosophy is that
they have plentiful disk space on their file servers and a fast network, so
they do this to gain the advantage of backing up the pst's.

i can't think of any good reason to persuade them to store the pst's on
local hard drives, and i think that's because there isn't one. 

dan.


 -Original Message-
 From: Ed Crowley [mailto:[EMAIL PROTECTED]]
 Sent: 11 January 2002 06:11
 To: Exchange Discussions
 Subject:  RE: Slightly OT: PST policies
 
 
 That's fine [1] but keep them off file servers.
 
 [1] not really
 
 Ed Crowley MCSE+I MVP
 Tech Consultant
 Compaq Computer
 There are seldom good technological solutions to behavioral 
 problems.
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Cook, David A.
 Sent: Thursday, January 10, 2002 12:34 PM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 I have read all those things about PST=BAD and I have used 
 all of those.
 I gave my suggestion of do not allow any PSTs and I was told that we
 have to allow PSTs. The reasons is the best part of the whole thing,
 they have always been able to use PSTs so we can't take that 
 away from
 them. Politics is the problem. 
 
 The more I'm thinking about this the madder it makes me. I've 
 given this
 recommendation before and then this time I was asked to give the
 recommendation again so it could be taking to the powers that 
 be. I give
 my recommendation and I'm told it is not acceptable. I'm pretty much
 being given the recommandation and being told that it is my
 recommendation now justify it. I can't justify the wrong decision.
 
 So that was my rant that you all could care less about but thank you
 everyone for the input.
 
 
 Dave Cook
 Exchange Administrator
 Kutak Rock, LLP
 402-231-8352
 [EMAIL PROTECTED]
 
 
 
 _
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 Archives:   http://www.swynk.com/sitesearch/search.asp
 To unsubscribe: mailto:[EMAIL PROTECTED]
 Exchange List admin:[EMAIL PROTECTED]
 

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RE: Slightly OT: PST policies

2002-01-11 Thread Ed Crowley

I'm not going to argue with you on your point, but I suggest that
offline folders might be more appropriate.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Atkinson,
Daniel
Sent: Friday, January 11, 2002 4:52 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


ok, check this pst scenario:

exchange site in uk, 450 users, 400mb mailbox limit, 30gb store.

servers are located in london, remote sites in northern cities connect
via 2mbps links.

users often hit the mailbox limit and have to archive to pst. in london,
they just move items to a pst on their local disk, and we make sure that
they understand their data is no longer available via OWA or backed up
nightly.

in the northern cities, the techs have put the PST's onto network
drives. i immediately yelled pst on net drives = bad but their
philosophy is that they have plentiful disk space on their file servers
and a fast network, so they do this to gain the advantage of backing up
the pst's.

i can't think of any good reason to persuade them to store the pst's on
local hard drives, and i think that's because there isn't one. 

dan.


 -Original Message-
 From: Ed Crowley [mailto:[EMAIL PROTECTED]]
 Sent: 11 January 2002 06:11
 To: Exchange Discussions
 Subject:  RE: Slightly OT: PST policies
 
 
 That's fine [1] but keep them off file servers.
 
 [1] not really
 
 Ed Crowley MCSE+I MVP
 Tech Consultant
 Compaq Computer
 There are seldom good technological solutions to behavioral
 problems.
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Cook, David A.
 Sent: Thursday, January 10, 2002 12:34 PM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 I have read all those things about PST=BAD and I have used
 all of those.
 I gave my suggestion of do not allow any PSTs and I was told that we
 have to allow PSTs. The reasons is the best part of the whole thing,
 they have always been able to use PSTs so we can't take that 
 away from
 them. Politics is the problem. 
 
 The more I'm thinking about this the madder it makes me. I've
 given this
 recommendation before and then this time I was asked to give the
 recommendation again so it could be taking to the powers that 
 be. I give
 my recommendation and I'm told it is not acceptable. I'm pretty much
 being given the recommandation and being told that it is my
 recommendation now justify it. I can't justify the wrong decision.
 
 So that was my rant that you all could care less about but thank you 
 everyone for the input.
 
 
 Dave Cook
 Exchange Administrator
 Kutak Rock, LLP
 402-231-8352
 [EMAIL PROTECTED]
 
 
 
 _
 List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
 Archives:   http://www.swynk.com/sitesearch/search.asp
 To unsubscribe: mailto:[EMAIL PROTECTED]
 Exchange List admin:[EMAIL PROTECTED]
 

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RE: Slightly OT: PST policies

2002-01-10 Thread Thomas Di Nardo

Have the users keep them on their local hard drive.

Put together a written policy documenting what you propose and why. Be
detailed. Document everything. It will come back to you. It might take
six months, it might take six years, but it will come back to you.

Get legal to sign-off that the users may be violating any existing, or
future, email/document retention policy the company has. You might want
to explain how much data can be kept in a PST and how long it can be
kept there, since most lawyers don't have a clue about the technical
aspects. You might also want to mention what would be involved in
providing those PSTs to a Plaintiff's lawyer should a discovery request
ever be made.

Get management signoff on the fact that any data stored in PST files
will be stored on the local users' machine and will not be backed up.
Don't let them store PST files on file servers; if the data is important
enough to be on a server, it should be in an Exchange database. Explain
what SIS is. Explain how much more disk space will be used if PST's are
allowed on file severs versus an Exchange database. 

There's a bunch more, but you get the gist.

My $.02.

Tom.

-Original Message-
From: Cook, David A. [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 10, 2002 1:24 PM
To: Exchange Discussions
Subject: Slightly OT: PST policies

After much complaining about PST usage on our network I have finally
been asked to give my recommendation on PST files. My recommendation of
not allowing them at all was shot down as not possible. I now turn to
you guys to find out what you do about PST usage. 

I would like to limit the size of the PST files that we use but the only
way I know of that I can do this is based on quotas on the drives where
they are stored. The only other way to enforce this would be to monitor
it and yell at the people that get large PSTs. 

I think I'm running into what I have read many times on this list and I
will probably get it wrong. There is no technological solution to a
behavioral problem

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

##
The information contained in this electronic mail transmission
(including any accompanying attachments) is intended solely for its
authorized recipient(s), and may be confidential and/or legally 
privileged.  If you are not an intended recipient, or responsible
for delivering some or all of this transmission to an intended 
recipient, you have received this transmission in error and are 
hereby notified that you are strictly prohibited from reading, copying,
printing, distributing or disclosing any of the information contained
in it.  In that event, please contact us immediately by telephone 
(402)346-6000 or by electronic mail at [EMAIL PROTECTED] and
delete the original and all copies of this transmission (including any
attachments) without reading or saving in any manner.  

Thank you.
##

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RE: Slightly OT: PST policies

2002-01-10 Thread Akerlund, Scott

I agree pretty much with this layout.  I have beaten this horse and still it
rides.  I have managed to at least get most of my people to create a pst for
basically each year.  Some have gone to more frequent than this, quarterly for
a couple.   The reason for this?  Large PST's corrupt much easier than small
ones. This has kept them from getting to big in most cases.  

If you can't beat them with Technological Solutions then you have to pound them
with education and knowledge.

Scott

-Original Message-
From: Thomas Di Nardo [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 10:54 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


Have the users keep them on their local hard drive.

Put together a written policy documenting what you propose and why. Be
detailed. Document everything. It will come back to you. It might take
six months, it might take six years, but it will come back to you.

Get legal to sign-off that the users may be violating any existing, or
future, email/document retention policy the company has. You might want
to explain how much data can be kept in a PST and how long it can be
kept there, since most lawyers don't have a clue about the technical
aspects. You might also want to mention what would be involved in
providing those PSTs to a Plaintiff's lawyer should a discovery request
ever be made.

Get management signoff on the fact that any data stored in PST files
will be stored on the local users' machine and will not be backed up.
Don't let them store PST files on file servers; if the data is important
enough to be on a server, it should be in an Exchange database. Explain
what SIS is. Explain how much more disk space will be used if PST's are
allowed on file severs versus an Exchange database. 

There's a bunch more, but you get the gist.

My $.02.

Tom.

-Original Message-
From: Cook, David A. [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 10, 2002 1:24 PM
To: Exchange Discussions
Subject: Slightly OT: PST policies

After much complaining about PST usage on our network I have finally
been asked to give my recommendation on PST files. My recommendation of
not allowing them at all was shot down as not possible. I now turn to
you guys to find out what you do about PST usage. 

I would like to limit the size of the PST files that we use but the only
way I know of that I can do this is based on quotas on the drives where
they are stored. The only other way to enforce this would be to monitor
it and yell at the people that get large PSTs. 

I think I'm running into what I have read many times on this list and I
will probably get it wrong. There is no technological solution to a
behavioral problem

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

##
The information contained in this electronic mail transmission
(including any accompanying attachments) is intended solely for its
authorized recipient(s), and may be confidential and/or legally 
privileged.  If you are not an intended recipient, or responsible
for delivering some or all of this transmission to an intended 
recipient, you have received this transmission in error and are 
hereby notified that you are strictly prohibited from reading, copying,
printing, distributing or disclosing any of the information contained
in it.  In that event, please contact us immediately by telephone 
(402)346-6000 or by electronic mail at [EMAIL PROTECTED] and
delete the original and all copies of this transmission (including any
attachments) without reading or saving in any manner.  

Thank you.
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RE: Slightly OT: PST policies

2002-01-10 Thread Karen McLaughlin

This battle happens in so many companies.

 I would like to limit the size of the PST files that we use 

Remember that PSTs have a max file size of 2 GB each.  So if your
users are real packrats, you have the potential of having several
PSTs per user.  Q266709 talks about the file size limitations.

You can also contact MS to get the PST/OST crop utility.  I've
never used it, so I'm not sure how it works.  This util is also
mentioned in Q266709.

This is often a losing battle for email admins.  There is no
substitute for good user training...

Cheers,
Karen



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RE: Slightly OT: PST policies

2002-01-10 Thread Blunt, James H (Jim)

Dave,

Most people on this list are going to tell you that PST = BAD.  Server space
is server space, whether it's on the Exchange server, or whether it's on a
member server, and that if you need to keep the messages, you should
increase the mailbox sizes and keep the important messages in the store.

However, with that said, I understand your situation.  We have the same
scenario here.  This is a Department of Energy site that is responsible for
environmental cleanup.  Because of that, by law, we have to maintain legacy
records for a period of 75 years.  The only way to do that, that is quick,
easy and cheap is to create .pst files by fiscal year and after so many .pst
files, burn them to CD and send the CD off to the archives.

Jim

-Original Message-
From: Cook, David A. [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 10, 2002 10:24 AM
To: Exchange Discussions
Subject: Slightly OT: PST policies


After much complaining about PST usage on our network I have finally been
asked to give my recommendation on PST files. My recommendation of not
allowing them at all was shot down as not possible. I now turn to you guys
to find out what you do about PST usage. 

I would like to limit the size of the PST files that we use but the only way
I know of that I can do this is based on quotas on the drives where they are
stored. The only other way to enforce this would be to monitor it and yell
at the people that get large PSTs. 

I think I'm running into what I have read many times on this list and I will
probably get it wrong. There is no technological solution to a behavioral
problem

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

##
The information contained in this electronic mail transmission (including
any accompanying attachments) is intended solely for its authorized
recipient(s), and may be confidential and/or legally 
privileged.  If you are not an intended recipient, or responsible for
delivering some or all of this transmission to an intended 
recipient, you have received this transmission in error and are 
hereby notified that you are strictly prohibited from reading, copying,
printing, distributing or disclosing any of the information contained in it.
In that event, please contact us immediately by telephone 
(402)346-6000 or by electronic mail at [EMAIL PROTECTED] and delete
the original and all copies of this transmission (including any
attachments) without reading or saving in any manner.  

Thank you.
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RE: Slightly OT: PST policies

2002-01-10 Thread Soysal, Serdar

Have you gone through the FAQ on why PST=BAD?  If you have an Exchange
Server and you don't restrict people's mailboxes to a ridiculous size, there
is absolutely no reason for you to use PSTs.  Offline users can work off of
their OSTs.  Why is not possible to get rid of them?  What is their
argument?  They want to have a safe virus-scanner-free place to store their
games and exes?  They prefer to utilize more disk space?  They want to
provide job security to low level admins who try to recover corrupt PSTs?
They are comfortable NOT backing up PSTs for users that don't logoff from
Outlook?  What is their rationale?

S

-Original Message-
From: Cook, David A. [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 10, 2002 1:24 PM
To: Exchange Discussions
Subject: Slightly OT: PST policies


After much complaining about PST usage on our network I have finally been
asked to give my recommendation on PST files. My recommendation of not
allowing them at all was shot down as not possible. I now turn to you guys
to find out what you do about PST usage. 

I would like to limit the size of the PST files that we use but the only way
I know of that I can do this is based on quotas on the drives where they are
stored. The only other way to enforce this would be to monitor it and yell
at the people that get large PSTs. 

I think I'm running into what I have read many times on this list and I will
probably get it wrong. There is no technological solution to a behavioral
problem

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

##
The information contained in this electronic mail transmission (including
any accompanying attachments) is intended solely for its authorized
recipient(s), and may be confidential and/or legally 
privileged.  If you are not an intended recipient, or responsible for
delivering some or all of this transmission to an intended 
recipient, you have received this transmission in error and are 
hereby notified that you are strictly prohibited from reading, copying,
printing, distributing or disclosing any of the information contained in it.
In that event, please contact us immediately by telephone 
(402)346-6000 or by electronic mail at [EMAIL PROTECTED] and delete
the original and all copies of this transmission (including any
attachments) without reading or saving in any manner.  

Thank you.
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RE: Slightly OT: PST policies

2002-01-10 Thread Chuck Bryant


We used to be allowed to wear loincloths and hunt wild game with
spears. Progress, such as organized farming, and large information
stores on Exchange servers, sometimes has an impact on the way
we do things.  Better put hitching posts in front of the building 
in case anybody wants to tie up their mule; we used to be able
to do that, too. Hitching posts are no longer needed and
have been dismissed for being in the way now that automobiles 
and public transit are better. PSTs are as thing of the past
now that better technology such as large information stores and
OSTs have made them obsolete.  Do they let anyone use WordStar
on CPM because they used to do it that way? Maybe some people
still load typewriters with one sheet carbon paper between two
sheets bond paper because they did it that way before computers,
printers, and photocopiers have made previous methods obsolete.

Well, my pen is getting dull, so I'm going to pluck a feather off
an eagle on my way to refill my inkwell.

You have my sympathy in regards to the stubborn politics of PHB's.

 -Original Message-
 From: Cook, David A. [mailto:[EMAIL PROTECTED]]
 Sent: Thursday, January 10, 2002 12:34 PM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 I have read all those things about PST=BAD and I have used 
 all of those.
 I gave my suggestion of do not allow any PSTs and I was told that we
 have to allow PSTs. The reasons is the best part of the whole thing,
 they have always been able to use PSTs so we can't take that 
 away from
 them. Politics is the problem. 
 
 The more I'm thinking about this the madder it makes me. I've 
 given this
 recommendation before and then this time I was asked to give the
 recommendation again so it could be taking to the powers that 
 be. I give
 my recommendation and I'm told it is not acceptable. I'm pretty much
 being given the recommandation and being told that it is my
 recommendation now justify it. I can't justify the wrong decision.
 
 So that was my rant that you all could care less about but thank you
 everyone for the input.
 
 
 Dave Cook
 Exchange Administrator
 Kutak Rock, LLP
 402-231-8352
 [EMAIL PROTECTED]
 
 
 -Original Message-
 From: Soysal, Serdar [mailto:[EMAIL PROTECTED]] 
 Sent: Thursday, January 10, 2002 12:44 PM
 To: Exchange Discussions
 Subject: RE: Slightly OT: PST policies
 
 
 Have you gone through the FAQ on why PST=BAD?  If you have an Exchange
 Server and you don't restrict people's mailboxes to a ridiculous size,
 there
 is absolutely no reason for you to use PSTs.  Offline users 
 can work off
 of
 their OSTs.  Why is not possible to get rid of them?  What is their
 argument?  They want to have a safe virus-scanner-free place to store
 their
 games and exes?  They prefer to utilize more disk space?  They want to
 provide job security to low level admins who try to recover corrupt
 PSTs?
 They are comfortable NOT backing up PSTs for users that don't logoff
 from
 Outlook?  What is their rationale?
 
 S
 
 -Original Message-
 From: Cook, David A. [mailto:[EMAIL PROTECTED]] 
 Sent: Thursday, January 10, 2002 1:24 PM
 To: Exchange Discussions
 Subject: Slightly OT: PST policies
 
 
 After much complaining about PST usage on our network I have finally
 been
 asked to give my recommendation on PST files. My recommendation of not
 allowing them at all was shot down as not possible. I now turn to you
 guys
 to find out what you do about PST usage. 
 
 I would like to limit the size of the PST files that we use 
 but the only
 way
 I know of that I can do this is based on quotas on the drives 
 where they
 are
 stored. The only other way to enforce this would be to monitor it and
 yell
 at the people that get large PSTs. 
 
 I think I'm running into what I have read many times on this 
 list and I
 will
 probably get it wrong. There is no technological solution to a
 behavioral
 problem
 
 Dave Cook
 Exchange Administrator
 Kutak Rock, LLP
 402-231-8352
 [EMAIL PROTECTED]
 
 ##
 The information contained in this electronic mail transmission
 (including
 any accompanying attachments) is intended solely for its authorized
 recipient(s), and may be confidential and/or legally 
 privileged.  If you are not an intended recipient, or responsible for
 delivering some or all of this transmission to an intended 
 recipient, you have received this transmission in error and are 
 hereby notified that you are strictly prohibited from 
 reading, copying,
 printing, distributing or disclosing any of the information 
 contained in
 it.
 In that event, please contact us immediately by telephone 
 (402)346-6000 or by electronic mail at [EMAIL PROTECTED] and
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 Thank you

RE: Slightly OT: PST policies

2002-01-10 Thread Drewski

Find a way to upgrade the system somehow, and tell them that PSTs are unable to
work properly with the new system.

It's the truth, sort of...

-- Drew

Visit http://www.drewncapris.net!  Go!  Go there now!
As long as I have any choice in the matter, I will live only in a country where
civil liberty, tolerance and equality of ALL citizens before the law are the
rule. -- Albert Einstein

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Cook, David A.
Sent: Thursday, January 10, 2002 2:34 PM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


I have read all those things about PST=BAD and I have used all of those.
I gave my suggestion of do not allow any PSTs and I was told that we
have to allow PSTs. The reasons is the best part of the whole thing,
they have always been able to use PSTs so we can't take that away from
them. Politics is the problem.

The more I'm thinking about this the madder it makes me. I've given this
recommendation before and then this time I was asked to give the
recommendation again so it could be taking to the powers that be. I give
my recommendation and I'm told it is not acceptable. I'm pretty much
being given the recommandation and being told that it is my
recommendation now justify it. I can't justify the wrong decision.

So that was my rant that you all could care less about but thank you
everyone for the input.


Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]


-Original Message-
From: Soysal, Serdar [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 12:44 PM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


Have you gone through the FAQ on why PST=BAD?  If you have an Exchange
Server and you don't restrict people's mailboxes to a ridiculous size,
there
is absolutely no reason for you to use PSTs.  Offline users can work off
of
their OSTs.  Why is not possible to get rid of them?  What is their
argument?  They want to have a safe virus-scanner-free place to store
their
games and exes?  They prefer to utilize more disk space?  They want to
provide job security to low level admins who try to recover corrupt
PSTs?
They are comfortable NOT backing up PSTs for users that don't logoff
from
Outlook?  What is their rationale?

S

-Original Message-
From: Cook, David A. [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 1:24 PM
To: Exchange Discussions
Subject: Slightly OT: PST policies


After much complaining about PST usage on our network I have finally
been
asked to give my recommendation on PST files. My recommendation of not
allowing them at all was shot down as not possible. I now turn to you
guys
to find out what you do about PST usage.

I would like to limit the size of the PST files that we use but the only
way
I know of that I can do this is based on quotas on the drives where they
are
stored. The only other way to enforce this would be to monitor it and
yell
at the people that get large PSTs.

I think I'm running into what I have read many times on this list and I
will
probably get it wrong. There is no technological solution to a
behavioral
problem

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

##
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(including
any accompanying attachments) is intended solely for its authorized
recipient(s), and may be confidential and/or legally
privileged.  If you are not an intended recipient, or responsible for
delivering some or all of this transmission to an intended
recipient, you have received this transmission in error and are
hereby notified that you are strictly prohibited from reading, copying,
printing, distributing or disclosing any of the information contained in
it.
In that event, please contact us immediately by telephone
(402)346-6000 or by electronic mail at [EMAIL PROTECTED] and
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RE: Slightly OT: PST policies

2002-01-10 Thread LSeltzer

This is what we had to do. It all stems from horrible use of distribution
list management. We have about 20% more distribution lists than actual
employees. This is because our databases are not yet setup for internal
communications. Rather, every single fact or piece of information about what
a person does, did, or should do is sent via e-mail. This makes for a messy
'notification' process.

So, we plunked the PST files down on their hard drives, told them to GO
through this information and remove what they don't want, and informed them
that information on the hard drive IS volatile and can be lost, so if it's
truly important, let us know and if not, oh well. We had no choice because
some people were getting close to a gig in their inbox and probably more
than 3/4's of the 16 gigs out there are useless multi-posted reminders about
things. After 'archiving' tuns of this junk to people's hard drives using a
simple 3-month rule, we reclaimed TUNS of space and increased performance a
bit. Ultimately, it's a communications solution that will solve it for us,
but for now, PSTs help quite a bit. I HATE EM TOO, but what can you do?
-Rhyme not intended.


Larry Seltzer
[EMAIL PROTECTED]

-Original Message-
From: Thomas Di Nardo [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 10, 2002 1:54 PM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


Have the users keep them on their local hard drive.

Put together a written policy documenting what you propose and why. Be
detailed. Document everything. It will come back to you. It might take six
months, it might take six years, but it will come back to you.

Get legal to sign-off that the users may be violating any existing, or
future, email/document retention policy the company has. You might want to
explain how much data can be kept in a PST and how long it can be kept
there, since most lawyers don't have a clue about the technical aspects. You
might also want to mention what would be involved in providing those PSTs to
a Plaintiff's lawyer should a discovery request ever be made.

Get management signoff on the fact that any data stored in PST files will be
stored on the local users' machine and will not be backed up. Don't let them
store PST files on file servers; if the data is important enough to be on a
server, it should be in an Exchange database. Explain what SIS is. Explain
how much more disk space will be used if PST's are allowed on file severs
versus an Exchange database. 

There's a bunch more, but you get the gist.

My $.02.

Tom.

-Original Message-
From: Cook, David A. [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 10, 2002 1:24 PM
To: Exchange Discussions
Subject: Slightly OT: PST policies

After much complaining about PST usage on our network I have finally been
asked to give my recommendation on PST files. My recommendation of not
allowing them at all was shot down as not possible. I now turn to you guys
to find out what you do about PST usage. 

I would like to limit the size of the PST files that we use but the only way
I know of that I can do this is based on quotas on the drives where they are
stored. The only other way to enforce this would be to monitor it and yell
at the people that get large PSTs. 

I think I'm running into what I have read many times on this list and I will
probably get it wrong. There is no technological solution to a behavioral
problem

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

##
The information contained in this electronic mail transmission (including
any accompanying attachments) is intended solely for its authorized
recipient(s), and may be confidential and/or legally 
privileged.  If you are not an intended recipient, or responsible for
delivering some or all of this transmission to an intended 
recipient, you have received this transmission in error and are 
hereby notified that you are strictly prohibited from reading, copying,
printing, distributing or disclosing any of the information contained in it.
In that event, please contact us immediately by telephone 
(402)346-6000 or by electronic mail at [EMAIL PROTECTED] and delete
the original and all copies of this transmission (including any
attachments) without reading or saving in any manner.  

Thank you.
##

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RE: Slightly OT: PST policies

2002-01-10 Thread Ed Crowley

And most of us PST=BAD proselytizers will agree that this is, if not an
acceptible, a much less onerous use of PSTs.  The real bad use of them is
when they're the primary storage location for a mailbox.  The really really
really bad [1] use of them is when they're the primary storage location for
mailboxex and are on a file server.

[1] not to mention stupid

Ed Crowley MCSE+I MVP
Tech Consultant
Compaq Computer
There are seldom good technological solutions to behavioral problems.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Blunt, James H
(Jim)
Sent: Thursday, January 10, 2002 11:25 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


Dave,

Most people on this list are going to tell you that PST = BAD.  Server space
is server space, whether it's on the Exchange server, or whether it's on a
member server, and that if you need to keep the messages, you should
increase the mailbox sizes and keep the important messages in the store.

However, with that said, I understand your situation.  We have the same
scenario here.  This is a Department of Energy site that is responsible for
environmental cleanup.  Because of that, by law, we have to maintain legacy
records for a period of 75 years.  The only way to do that, that is quick,
easy and cheap is to create .pst files by fiscal year and after so many .pst
files, burn them to CD and send the CD off to the archives.

Jim

-Original Message-
From: Cook, David A. [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 10:24 AM
To: Exchange Discussions
Subject: Slightly OT: PST policies


After much complaining about PST usage on our network I have finally been
asked to give my recommendation on PST files. My recommendation of not
allowing them at all was shot down as not possible. I now turn to you guys
to find out what you do about PST usage.

I would like to limit the size of the PST files that we use but the only way
I know of that I can do this is based on quotas on the drives where they are
stored. The only other way to enforce this would be to monitor it and yell
at the people that get large PSTs.

I think I'm running into what I have read many times on this list and I will
probably get it wrong. There is no technological solution to a behavioral
problem

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

##
The information contained in this electronic mail transmission (including
any accompanying attachments) is intended solely for its authorized
recipient(s), and may be confidential and/or legally
privileged.  If you are not an intended recipient, or responsible for
delivering some or all of this transmission to an intended
recipient, you have received this transmission in error and are
hereby notified that you are strictly prohibited from reading, copying,
printing, distributing or disclosing any of the information contained in it.
In that event, please contact us immediately by telephone
(402)346-6000 or by electronic mail at [EMAIL PROTECTED] and delete
the original and all copies of this transmission (including any
attachments) without reading or saving in any manner.

Thank you.
##

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RE: Slightly OT: PST policies

2002-01-10 Thread Ed Crowley

Of course, that's a lie, especially with the dawning of the 32TB PST.

Ed Crowley MCSE+I MVP
Tech Consultant
Compaq Computer
There are seldom good technological solutions to behavioral problems.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Drewski
Sent: Thursday, January 10, 2002 12:44 PM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


Find a way to upgrade the system somehow, and tell them that PSTs are unable
to
work properly with the new system.

It's the truth, sort of...

-- Drew

Visit http://www.drewncapris.net!  Go!  Go there now!
As long as I have any choice in the matter, I will live only in a country
where
civil liberty, tolerance and equality of ALL citizens before the law are the
rule. -- Albert Einstein

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Cook, David A.
Sent: Thursday, January 10, 2002 2:34 PM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


I have read all those things about PST=BAD and I have used all of those.
I gave my suggestion of do not allow any PSTs and I was told that we
have to allow PSTs. The reasons is the best part of the whole thing,
they have always been able to use PSTs so we can't take that away from
them. Politics is the problem.

The more I'm thinking about this the madder it makes me. I've given this
recommendation before and then this time I was asked to give the
recommendation again so it could be taking to the powers that be. I give
my recommendation and I'm told it is not acceptable. I'm pretty much
being given the recommandation and being told that it is my
recommendation now justify it. I can't justify the wrong decision.

So that was my rant that you all could care less about but thank you
everyone for the input.


Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]


-Original Message-
From: Soysal, Serdar [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 12:44 PM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies


Have you gone through the FAQ on why PST=BAD?  If you have an Exchange
Server and you don't restrict people's mailboxes to a ridiculous size,
there
is absolutely no reason for you to use PSTs.  Offline users can work off
of
their OSTs.  Why is not possible to get rid of them?  What is their
argument?  They want to have a safe virus-scanner-free place to store
their
games and exes?  They prefer to utilize more disk space?  They want to
provide job security to low level admins who try to recover corrupt
PSTs?
They are comfortable NOT backing up PSTs for users that don't logoff
from
Outlook?  What is their rationale?

S

-Original Message-
From: Cook, David A. [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 1:24 PM
To: Exchange Discussions
Subject: Slightly OT: PST policies


After much complaining about PST usage on our network I have finally
been
asked to give my recommendation on PST files. My recommendation of not
allowing them at all was shot down as not possible. I now turn to you
guys
to find out what you do about PST usage.

I would like to limit the size of the PST files that we use but the only
way
I know of that I can do this is based on quotas on the drives where they
are
stored. The only other way to enforce this would be to monitor it and
yell
at the people that get large PSTs.

I think I'm running into what I have read many times on this list and I
will
probably get it wrong. There is no technological solution to a
behavioral
problem

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

##
The information contained in this electronic mail transmission
(including
any accompanying attachments) is intended solely for its authorized
recipient(s), and may be confidential and/or legally
privileged.  If you are not an intended recipient, or responsible for
delivering some or all of this transmission to an intended
recipient, you have received this transmission in error and are
hereby notified that you are strictly prohibited from reading, copying,
printing, distributing or disclosing any of the information contained in
it.
In that event, please contact us immediately by telephone
(402)346-6000 or by electronic mail at [EMAIL PROTECTED] and
delete
the original and all copies of this transmission (including any
attachments) without reading or saving in any manner.

Thank you.
##

_
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