RE: Mass emailing?

2008-02-07 Thread Sam Cayze
1000 really isn't much if the messages are small.  You could create
another SMTP queue that has connection limits so messages will trickle
out slower.   (Exchange will try to blast them all out at once by
default).

Someone will mention Blat too.  That can help in feeding the messages
slower too.

I've done about 20,000 in a day without problems...  on a 1.5 T1.

You could even script something that slowly drops messages in the pickup
folder I suppose...


-Original Message-
From: Kurt Buff [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 07, 2008 12:41 PM
To: MS-Exchange Admin Issues
Subject: Re: Mass emailing?

For a one-time mailing?

Use blat.exe - it's a nice tool that you can put in a 'for' loop, and
run it against a text file with your customer emails in it.

On Feb 7, 2008 10:29 AM, Steve Hart [EMAIL PROTECTED] wrote:


 We're a printing company and we're facing a large increase in the
price of paper, which is huge compenent of our costing. Our sales
department has asked me to come up with a way to send an email to about
1000 of our biggest customers, explaining the increase and the price
increases that will result. The recipients are all existing customers,
but I'm concerned nonetheless with running afoul of spam lists and such.

 Is there a commonly accepted way to do this?

 We're on Exchange 2007.

 Steve

 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
 ~ http://www.sunbeltsoftware.com/Ninja~


~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


RE: Mass emailing?

2008-02-07 Thread Roger Wright
Take a look at GroupMail Pro.  The outbound message traffic can be
staggered so you're not blasting constantly.


Roger Wright
Network Administrator
Evatone, Inc.
727.572.7076  x388


Man will occasionally stumble over the truth, but most times he will
pick himself up and carry on.- Winston Churchill


-Original Message-
From: Steve Hart [mailto:[EMAIL PROTECTED]
Sent: Thursday, February 07, 2008 1:30 PM
To: MS-Exchange Admin Issues
Subject: Mass emailing?



We're a printing company and we're facing a large increase in the price
of paper, which is huge compenent of our costing. Our sales department
has asked me to come up with a way to send an email to about 1000 of our
biggest customers, explaining the increase and the price increases that
will result. The recipients are all existing customers, but I'm
concerned nonetheless with running afoul of spam lists and such.

Is there a commonly accepted way to do this?

We're on Exchange 2007.

Steve

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


Re: Mass emailing?

2008-02-07 Thread Durf
Unless you have a *very* sanitized mailing list and more than a T1 worth of
bandwidth, I would expect sending out a mass mailing like that to have a
good change of bringing down your Internet line and/or your SMTP virtual
server, depending on your bandwidth and how 'clean' your mailing list is.

Look up Constant Contact, and mention to Nancy Freitag that Connor referred
you.  They do an amazing job.  All they do are (verified, non-spam) mass
mailing, and are extremely professional.


-- Durf

On Feb 7, 2008 1:29 PM, Steve Hart [EMAIL PROTECTED] wrote:



 We're a printing company and we're facing a large increase in the price of
 paper, which is huge compenent of our costing. Our sales department has
 asked me to come up with a way to send an email to about 1000 of our biggest
 customers, explaining the increase and the price increases that will result.
 The recipients are all existing customers, but I'm concerned nonetheless
 with running afoul of spam lists and such.

 Is there a commonly accepted way to do this?

 We're on Exchange 2007.

 Steve

 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
 ~ http://www.sunbeltsoftware.com/Ninja~




-- 
--
Give a man a match, and he'll be warm for a minute.
But set a man on fire, and he'll be warm for the rest of his life.

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~

RE: Mass emailing?

2008-02-07 Thread Sam Cayze
Just to throw a name out there, I know a few people that run small
business that use a service called 'MyEmma'  http://www.myemma.com/
 
Great for creating newsletters and mailings...
 



From: Durf [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 07, 2008 1:49 PM
To: MS-Exchange Admin Issues
Subject: Re: Mass emailing?


Unless you have a *very* sanitized mailing list and more than a T1 worth
of bandwidth, I would expect sending out a mass mailing like that to
have a good change of bringing down your Internet line and/or your SMTP
virtual server, depending on your bandwidth and how 'clean' your mailing
list is. 

Look up Constant Contact, and mention to Nancy Freitag that Connor
referred you.  They do an amazing job.  All they do are (verified,
non-spam) mass mailing, and are extremely professional. 


-- Durf


On Feb 7, 2008 1:29 PM, Steve Hart [EMAIL PROTECTED] wrote:




We're a printing company and we're facing a large increase in
the price of paper, which is huge compenent of our costing. Our sales
department has asked me to come up with a way to send an email to about
1000 of our biggest customers, explaining the increase and the price
increases that will result. The recipients are all existing customers,
but I'm concerned nonetheless with running afoul of spam lists and such.

Is there a commonly accepted way to do this?

We're on Exchange 2007.

Steve

~ Ninja Email Security with Cloudmark Spam Engine Gets Image
Spam ~
~ http://www.sunbeltsoftware.com/Ninja
~





-- 
--
Give a man a match, and he'll be warm for a minute.
But set a man on fire, and he'll be warm for the rest of his life. 

 


~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~

Re: Mass emailing?

2008-02-07 Thread Kurt Buff
For a one-time mailing?

Use blat.exe - it's a nice tool that you can put in a 'for' loop, and
run it against a text file with your customer emails in it.

On Feb 7, 2008 10:29 AM, Steve Hart [EMAIL PROTECTED] wrote:


 We're a printing company and we're facing a large increase in the price of 
 paper, which is huge compenent of our costing. Our sales department has asked 
 me to come up with a way to send an email to about 1000 of our biggest 
 customers, explaining the increase and the price increases that will result. 
 The recipients are all existing customers, but I'm concerned nonetheless with 
 running afoul of spam lists and such.

 Is there a commonly accepted way to do this?

 We're on Exchange 2007.

 Steve

 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
 ~ http://www.sunbeltsoftware.com/Ninja~


~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


RE: Mass emailing?

2008-02-07 Thread Jason Gurtz
 We're a printing company and we're facing a large increase in the
 price of paper, which is huge compenent of our costing. Our sales
 department has asked me to come up with a way to send an email to
 about 1000 of our biggest customers, explaining the increase and the
 price increases that will result. The recipients are all existing
 customers, but I'm concerned nonetheless with running afoul of spam
 lists and such.
 
 Is there a commonly accepted way to do this?

The technology isn't necessarily the biggest problem.  Managing the
sending rate can useful but not totally necessary though, some good
methods have been suggested.  Keep in mind that with the built in queuing
that's part of smtp it's perfectly fine to have mail back up a little bit
on its way out.  If recipients systems have limits on the connection rate
they will just throttle and eventually it'll go out.  Things like having
your reverse dns set up correctly and not on consumer spans of IP address
will help deliverability as can making an entry in the Spamhaus PBL
http://www.spamhaus.org/pbl/index.lasso

The bigger problem is how you've collected the email addresses.  If it's
all double opt-in then you're golden.  If it was collected over the years
on paper or by other means (non-verified) with some kind of
understanding, then you might run afoul of some of those people who may
complain to various block lists.  I would suggest having a serious talk
with the person who will be writing the copy and suggest to them to have a
good introductory paragraph that explains how/where the addresses were
acquired and that this is nothing more than a periodic mailing that may be
of interest.  Also state how they may remove themselves from future.
Managing the relationship and good will with the customer is essential! 

It is of utmost importance to offer and follow through on unsubscribes and
also keep track of invalid/bounced addresses so that you may cleanse the
list.

The following page has some general guidelines:
http://www.mail-abuse.com/an_listmgntgdlines.html

Along with What Counts, I can recommend Constant Contact if the company
would like to start really managing their marketing email.  These types of
managed email marketing providers come at not a small cost; however, you
may be able to build a business case to get the budget.

~JasonG

-- 

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~

Re: Mass emailing?

2008-02-07 Thread Ben Scott
On Feb 7, 2008 2:49 PM, Durf [EMAIL PROTECTED] wrote:
  Unless you have a *very* sanitized mailing list and more than a T1 worth of
 bandwidth, I would expect sending out a mass mailing like that to have a
 good change of bringing down your Internet line and/or your SMTP virtual
 server, depending on your bandwidth and how 'clean' your mailing list is.

  I've had occasion twice over the past six months to send out a mass
mailing to about 360 addresses.  We've got a fixed-wireless feed we
use for SMTP and VPN.  512 Kbit/sec CIR, 1.5 Mbit/sec MIR.  I just
dumped the message body into Sendmail on our Linux Internet gateway
(rather than going through our Exchange server first).  All but about
15 addresses were delivered (or bounced) in under 15 minutes; the rest
were in queue for later retry due to unreachable servers.  That's with
no special planning/configuration, and regular SMTP and VPN traffic
still going.

  While 1000 is obviously almost three times as many recipients, I'm
still surprised to hear Exchange on a full T1 would fold under the
load.  Are you sure of that?

-- Ben

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


RE: Mass emailing?

2008-02-07 Thread Bill Songstad (WCUL)
We regularly email to around 3000 members of our organization.  Normally
we use MS Word to create a mail merge from an Excel spreadsheet of
addresses.  They all go out over our 512K pipe in about an hour or two.
We consider 40k the size limit that bogs down our internet connection.
But we target for messages under 30K.

We limit connections to 10per domain to keep *some* spam engines from
flagging the message as bulk, and we limit the number of concurrent
connections overall to 20 to keep the pipe from filling up.  

Since we use a mail merge, the emails usually aren't the same, so most
SPAM filters usually aren't triggered by *that*.

If you aren't sending more than a couple of addresses in any particular
domain, you aren't likely to trigger spam traps based on it simply being
bulk.

We used to just BCC the addresses by copying and pasting addresses from
excel, but that flagged us as spam from all the domains that had more
than a few recipients.

We track all our bounces and usually stay under 4%.  For you, that would
only be about 40 folks to check up on.  Of course, we don't get bounces
from most emails that are tagged as spam and just dropped.  But we feel
we have a pretty good penetration.

However, unless you request a response or use a service that can track
when the emails are opened, you won't really know how many actually get
slurped up by spam filters.  Based on our experiences, limiting the
connections and using a mail merge had measurable increase in delivery
rates.

Bill Songstad


-Original Message-
From: Steve Hart [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 07, 2008 10:30 AM
To: MS-Exchange Admin Issues
Subject: Mass emailing?



We're a printing company and we're facing a large increase in the price
of paper, which is huge compenent of our costing. Our sales department
has asked me to come up with a way to send an email to about 1000 of our
biggest customers, explaining the increase and the price increases that
will result. The recipients are all existing customers, but I'm
concerned nonetheless with running afoul of spam lists and such.

Is there a commonly accepted way to do this?

We're on Exchange 2007.

Steve

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


RE: Mass emailing?

2008-02-07 Thread Michael B. Smith
Exchange can handle millions of messages per day. Easily.

It might easily eat up all your bandwidth though, but you can throttle that
usage to some degree.

Regards,

Michael B. Smith
MCSE/Exchange MVP
http://TheEssentialExchange.com

-Original Message-
From: Ben Scott [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 07, 2008 4:22 PM
To: MS-Exchange Admin Issues
Subject: Re: Mass emailing?

On Feb 7, 2008 2:49 PM, Durf [EMAIL PROTECTED] wrote:
  Unless you have a *very* sanitized mailing list and more than a T1 worth
of
 bandwidth, I would expect sending out a mass mailing like that to have a
 good change of bringing down your Internet line and/or your SMTP virtual
 server, depending on your bandwidth and how 'clean' your mailing list is.

  I've had occasion twice over the past six months to send out a mass
mailing to about 360 addresses.  We've got a fixed-wireless feed we
use for SMTP and VPN.  512 Kbit/sec CIR, 1.5 Mbit/sec MIR.  I just
dumped the message body into Sendmail on our Linux Internet gateway
(rather than going through our Exchange server first).  All but about
15 addresses were delivered (or bounced) in under 15 minutes; the rest
were in queue for later retry due to unreachable servers.  That's with
no special planning/configuration, and regular SMTP and VPN traffic
still going.

  While 1000 is obviously almost three times as many recipients, I'm
still surprised to hear Exchange on a full T1 would fold under the
load.  Are you sure of that?

-- Ben

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


Re: Mass emailing?

2008-02-07 Thread Micheal Espinola Jr
My Exchange server has sent tens of thousands of emails o my
orgnaizations members multilpe times a week for years.

I've never experienced any bandwidth issues, but I have seen queuing
problems (queue backups prevent newer messages to the same domains
from being sent), but thats expected.

On Feb 7, 2008 4:27 PM, Michael B. Smith
[EMAIL PROTECTED] wrote:
 Exchange can handle millions of messages per day. Easily.

 It might easily eat up all your bandwidth though, but you can throttle that
 usage to some degree.

 Regards,

 Michael B. Smith
 MCSE/Exchange MVP
 http://TheEssentialExchange.com

 -Original Message-
 From: Ben Scott [mailto:[EMAIL PROTECTED]
 Sent: Thursday, February 07, 2008 4:22 PM
 To: MS-Exchange Admin Issues
 Subject: Re: Mass emailing?


 On Feb 7, 2008 2:49 PM, Durf [EMAIL PROTECTED] wrote:
   Unless you have a *very* sanitized mailing list and more than a T1 worth
 of
  bandwidth, I would expect sending out a mass mailing like that to have a
  good change of bringing down your Internet line and/or your SMTP virtual
  server, depending on your bandwidth and how 'clean' your mailing list is.

  I've had occasion twice over the past six months to send out a mass
 mailing to about 360 addresses.  We've got a fixed-wireless feed we
 use for SMTP and VPN.  512 Kbit/sec CIR, 1.5 Mbit/sec MIR.  I just
 dumped the message body into Sendmail on our Linux Internet gateway
 (rather than going through our Exchange server first).  All but about
 15 addresses were delivered (or bounced) in under 15 minutes; the rest
 were in queue for later retry due to unreachable servers.  That's with
 no special planning/configuration, and regular SMTP and VPN traffic
 still going.

  While 1000 is obviously almost three times as many recipients, I'm
 still surprised to hear Exchange on a full T1 would fold under the
 load.  Are you sure of that?

 -- Ben

 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
 ~ http://www.sunbeltsoftware.com/Ninja~


 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
 ~ http://www.sunbeltsoftware.com/Ninja~




-- 
ME2

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


Mass emailing?

2008-02-07 Thread Steve Hart


We're a printing company and we're facing a large increase in the price of 
paper, which is huge compenent of our costing. Our sales department has asked 
me to come up with a way to send an email to about 1000 of our biggest 
customers, explaining the increase and the price increases that will result. 
The recipients are all existing customers, but I'm concerned nonetheless with 
running afoul of spam lists and such.

Is there a commonly accepted way to do this?

We're on Exchange 2007.

Steve

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~


Re: Mass emailing?

2008-02-07 Thread Durf
Yes, when the following conditions are true:(which they usually are for our
average small business client who doesn't alert us first that they want to
do this)

* Untuned smtp server
* T1 or less bandwidth
* Unsanitized contact list
* 1000+ contacts

...then yes, you can very easily swamp the SMTP server and the oubound
bandwidth.  Exchange itself is usually find for internal-internal emails,
but the queues, firewall and outbound traffic are often swamped.

I've seen this about five or six times in the last 5+ years; it's usually
the first (and only) time a client tries to send a mass email out to their
entire contact list they've painstakingly build up in an Exchange public
folder (or multiple, given the limits on Exchange address lists...)

-- Durf

On Feb 7, 2008 4:21 PM, Ben Scott [EMAIL PROTECTED] wrote:

 On Feb 7, 2008 2:49 PM, Durf [EMAIL PROTECTED] wrote:
   Unless you have a *very* sanitized mailing list and more than a T1
 worth of
  bandwidth, I would expect sending out a mass mailing like that to have a
  good change of bringing down your Internet line and/or your SMTP virtual
  server, depending on your bandwidth and how 'clean' your mailing list
 is.

  I've had occasion twice over the past six months to send out a mass
 mailing to about 360 addresses.  We've got a fixed-wireless feed we
 use for SMTP and VPN.  512 Kbit/sec CIR, 1.5 Mbit/sec MIR.  I just
 dumped the message body into Sendmail on our Linux Internet gateway
 (rather than going through our Exchange server first).  All but about
 15 addresses were delivered (or bounced) in under 15 minutes; the rest
 were in queue for later retry due to unreachable servers.  That's with
 no special planning/configuration, and regular SMTP and VPN traffic
 still going.

  While 1000 is obviously almost three times as many recipients, I'm
 still surprised to hear Exchange on a full T1 would fold under the
 load.  Are you sure of that?

 -- Ben

 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
 ~ http://www.sunbeltsoftware.com/Ninja~




-- 
--
Give a man a match, and he'll be warm for a minute.
But set a man on fire, and he'll be warm for the rest of his life.

~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~