New BES 5.0 server but can't login to BAS
We installed BES 5.0 MR3 yesterday and have migrated a few users. All seems fine except that we cannot login to Blackberry Administrative Service. We get the error The username, password or domain is not correct. Please correct the entry It's an outstanding issue which RIM developers have not resolved as mentioned in the article below: http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB17949 We have attempted to follow Workaround 1 as described in the article however we find the 'how-to' a bit vague so we aren't even sure that what we did is what we're supposed to do. Just wondering if anyone else has encountered this if you were able to get around it. Thanks in advance. -- Tammy George Sr. Systems Operator Technology Services Acadia University tel: (902) 585-1158 fax: (902) 585-1066
Re: New BES 5.0 server but can't login to BAS
We have to logon using the BAS account. Even after service pak we are not able to use AD logon. Have a script to reset pw for that account. On Thu, Jun 17, 2010 at 8:48 AM, Tammy George tammy.geo...@acadiau.cawrote: We installed BES 5.0 MR3 yesterday and have migrated a few users. All seems fine except that we cannot login to Blackberry Administrative Service. We get the error “The username, password or domain is not correct. Please correct the entry” It’s an outstanding issue which RIM developers have not resolved as mentioned in the article below: http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB17949 We have attempted to follow Workaround 1 as described in the article however we find the ‘how-to’ a bit vague so we aren’t even sure that what we did is what we’re supposed to do. Just wondering if anyone else has encountered this if you were able to get around it. Thanks in advance. -- Tammy George Sr. Systems Operator Technology Services Acadia University tel: (902) 585-1158 fax: (902) 585-1066
Re: New BES 5.0 server but can't login to BAS
I hope their phones work better than their software. My experience with their software is that it is pitiful and unpredictable. On Thu, Jun 17, 2010 at 9:58 AM, Jeff Brown 2jbr...@gmail.com wrote: We have to logon using the BAS account. Even after service pak we are not able to use AD logon. Have a script to reset pw for that account. On Thu, Jun 17, 2010 at 8:48 AM, Tammy George tammy.geo...@acadiau.cawrote: We installed BES 5.0 MR3 yesterday and have migrated a few users. All seems fine except that we cannot login to Blackberry Administrative Service. We get the error “The username, password or domain is not correct. Please correct the entry” It’s an outstanding issue which RIM developers have not resolved as mentioned in the article below: http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB17949 We have attempted to follow Workaround 1 as described in the article however we find the ‘how-to’ a bit vague so we aren’t even sure that what we did is what we’re supposed to do. Just wondering if anyone else has encountered this if you were able to get around it. Thanks in advance. -- Tammy George Sr. Systems Operator Technology Services Acadia University tel: (902) 585-1158 fax: (902) 585-1066 -- smsadm
