RE: OWA not working on one mailbox
I had that happen and I'm trying to remember what we did. Are you logging in with domain/username? -Original Message- From: Benedict, Hope [SMTP:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:25 PM To: MS-Exchange Admin Issues Subject:OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
I've seen it happen where the default email address has changed and that has messed up the login. -Original Message- From: Bill Beckett [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 1:22 PM To: MS-Exchange Admin Issues Subject: RE: OWA not working on one mailbox I had that happen and I'm trying to remember what we did. Are you logging in with domain/username? -Original Message- From: Benedict, Hope [SMTP:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:25 PM To: MS-Exchange Admin Issues Subject:OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
Yes -Original Message- From: Bill Beckett [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 2:22 PM To: MS-Exchange Admin Issues Subject:RE: OWA not working on one mailbox I had that happen and I'm trying to remember what we did. Are you logging in with domain/username? -Original Message- From: Benedict, Hope [SMTP:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:25 PM To: MS-Exchange Admin Issues Subject:OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
Try with just the username -Original Message- From: Benedict, Hope [SMTP:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:43 PM To: MS-Exchange Admin Issues Subject:RE: OWA not working on one mailbox Yes -Original Message- From: Bill Beckett [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 2:22 PM To: MS-Exchange Admin Issues Subject:RE: OWA not working on one mailbox I had that happen and I'm trying to remember what we did. Are you logging in with domain/username? -Original Message- From: Benedict, Hope [SMTP:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:25 PM To: MS-Exchange Admin Issues Subject:OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
Try it from another machine. Make sure you have his alias right. -Original Message- From: Benedict, Hope [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:43 PM To: MS-Exchange Admin Issues Subject: RE: OWA not working on one mailbox Yes -Original Message- From: Bill Beckett [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 2:22 PM To: MS-Exchange Admin Issues Subject:RE: OWA not working on one mailbox I had that happen and I'm trying to remember what we did. Are you logging in with domain/username? -Original Message- From: Benedict, Hope [SMTP:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:25 PM To: MS-Exchange Admin Issues Subject:OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
Are you able to open the mailbox using the admin username and password? If so try adding the user to the admin group, then log onto OWA with the users name and password. Once you have connected successfully remove the user from the admin group. Sounds a little strange but it has worked for me one time in the past. -Original Message- From: Benedict, Hope [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 2:25 PM To: MS-Exchange Admin Issues Subject: OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
I have seen inconsistencies in the Exchange account cause these issues. As stated below, check the e-mail addresses for a user that works and compare them to a user that does not. Also check the format of the Exchange Alias. Peter Dahl. -Original Message- From: Garland Mac Neill [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:28 PM To: MS-Exchange Admin Issues Subject: RE: OWA not working on one mailbox I've seen it happen where the default email address has changed and that has messed up the login. -Original Message- From: Bill Beckett [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 1:22 PM To: MS-Exchange Admin Issues Subject: RE: OWA not working on one mailbox I had that happen and I'm trying to remember what we did. Are you logging in with domain/username? -Original Message- From: Benedict, Hope [SMTP:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 3:25 PM To: MS-Exchange Admin Issues Subject:OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm This communication is confidential and may be legally privileged. If you are not the intended recipient, (i) please do not read or disclose to others, (ii) please notify the sender by reply mail, and (iii) please delete this communication from your system. Failure to follow this process may be unlawful. Thank you for your cooperation. List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
Title: RE: OWA not working on one mailbox I had this where a corrupt rule was killing OWA. Exmerged just the rules out and boom - all is good. It was the prez too of course! Jim Zangara, MCSE+I A+ IT Manager Special Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] I owe the public nothing. -- J.P. Morgan -Original Message- From: Benedict, Hope [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 12:25 PM To: MS-Exchange Admin Issues Subject: OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
Title: RE: OWA not working on one mailbox I had this same issue with the President here, and it ended up as far as I could tell that when I changed his username to match our new aliases, it messed up the account. I say as far as I can tell because he hadn't tried to get into OWA for a couple months after we had it installed... So, recreating the mailbox, and associating it with his new username worked. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Tuesday, June 04, 2002 5:44 PMTo: MS-Exchange Admin IssuesSubject: RE: OWA not working on one mailbox I had this where a corrupt rule was killing OWA. Exmerged just the rules out and boom - all is good. It was the prez too of course! Jim Zangara, MCSE+I A+ IT Manager Special Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] I owe the public nothing. -- J.P. Morgan -Original Message- From: Benedict, Hope [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 12:25 PM To: MS-Exchange Admin Issues Subject: OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
I've gotten it to work by typing in the name of the username (mailbox name)
vs the username when I had this same issue.
-Original Message-
From: Desiree Herrmann [SMTP:[EMAIL PROTECTED]]
Sent: Wednesday, June 05, 2002 9:05 AM
To: MS-Exchange Admin Issues
Subject: RE: OWA not working on one mailbox
I had this same issue with the President here, and it ended up as
far as I could tell that when I changed his username to match our new
aliases, it messed up the account. I say as far as I can tell because he
hadn't tried to get into OWA for a couple months after we had it
installed... So, recreating the mailbox, and associating it with his new
username worked.
-Original Message-
From: Zangara, Jim [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, June 04, 2002 5:44 PM
To: MS-Exchange Admin Issues
Subject: RE: OWA not working on one mailbox
I had this where a corrupt rule was killing OWA. Exmerged
just the rules out and boom - all is good. It was the prez too of course!
Jim Zangara, MCSE+I A+
IT Manager
Special Projects Engineer
Premiere Radio Networks
A Division of Clear Channel Communications
15260 Ventura Blvd Suite 500
Sherman Oaks, CA 91403
Direct: (818) 461-8620
mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
I owe the public nothing. -- J.P. Morgan
-Original Message-
From: Benedict, Hope [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
Sent: Tuesday, June 04, 2002 12:25 PM
To: MS-Exchange Admin Issues
Subject: OWA not working on one mailbox
We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3,
Outlook 2000. All staff have access to their email via OWA. All are
working except the President. (why is it always the one that you can least
afford to upset...) He gets the error 'failed to get inbox'. His outlook is
set up identically to all the rest. I've reinstalled Outlook (along with
Office Professional) and get error 1904 - module path & file name failed to
register. I've tried manually registering the file MSRCLR40.dll but the
load library fails. Stupid thing is, this used to work fine on this
computer. Norton finds no viruses. What should I try next?
Thanks
Hope B
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
<http://www.sunbelt-software.com/exchange_list_charter.htm>
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
Title: RE: OWA not working on one mailbox Since I’ve tried all suggestions and nothing has worked so far…I’m ready to recreate the mailbox. Did a test on another mailbox. Got the new one created, but none of the existing email came over to the new box. How do I get the old email associated with the new box? -Original Message- From: Desiree Herrmann [mailto:[EMAIL PROTECTED]] Sent: Wednesday, June 05, 2002 8:05 AM To: MS-Exchange Admin Issues Subject: RE: OWA not working on one mailbox I had this same issue with the President here, and it ended up as far as I could tell that when I changed his username to match our new aliases, it messed up the account. I say as far as I can tell because he hadn't tried to get into OWA for a couple months after we had it installed... So, recreating the mailbox, and associating it with his new username worked. -Original Message- From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 5:44 PM To: MS-Exchange Admin Issues Subject: RE: OWA not working on one mailbox I had this where a corrupt rule was killing OWA. Exmerged just the rules out and boom - all is good. It was the prez too of course! Jim Zangara, MCSE+I A+ IT Manager Special Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] I owe the public nothing. -- J.P. Morgan -Original Message- From: Benedict, Hope [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 12:25 PM To: MS-Exchange Admin Issues Subject: OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: OWA not working on one mailbox
Title: Message Exmerge -Original Message-From: Benedict, Hope [mailto:[EMAIL PROTECTED]] Sent: Wednesday, June 05, 2002 11:01 AMTo: MS-Exchange Admin IssuesSubject: RE: OWA not working on one mailbox Since I’ve tried all suggestions and nothing has worked so far…I’m ready to recreate the mailbox. Did a test on another mailbox. Got the new one created, but none of the existing email came over to the new box. How do I get the old email associated with the new box? -Original Message-From: Desiree Herrmann [mailto:[EMAIL PROTECTED]]Sent: Wednesday, June 05, 2002 8:05 AMTo: MS-Exchange Admin IssuesSubject: RE: OWA not working on one mailbox I had this same issue with the President here, and it ended up as far as I could tell that when I changed his username to match our new aliases, it messed up the account. I say as far as I can tell because he hadn't tried to get into OWA for a couple months after we had it installed... So, recreating the mailbox, and associating it with his new username worked. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Tuesday, June 04, 2002 5:44 PMTo: MS-Exchange Admin IssuesSubject: RE: OWA not working on one mailbox I had this where a corrupt rule was killing OWA. Exmerged just the rules out and boom - all is good. It was the prez too of course! Jim Zangara, MCSE+I A+ IT Manager Special Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] I owe the public nothing. -- J.P. Morgan -Original Message- From: Benedict, Hope [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 04, 2002 12:25 PM To: MS-Exchange Admin Issues Subject: OWA not working on one mailbox We are running Win NT 4.0 SP4, Exchange Server 5.5 SP3, Outlook 2000. All staff have access to their email via OWA. All are working except the President. (why is it always the one that you can least afford to upset...) He gets the error 'failed to get inbox'. His outlook is set up identically to all the rest. I've reinstalled Outlook (along with Office Professional) and get error 1904 - module path & file name failed to register. I've tried manually registering the file MSRCLR40.dll but the load library fails. Stupid thing is, this used to work fine on this computer. Norton finds no viruses. What should I try next? Thanks Hope B List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmDISCLAIMER:This communication is confidential and may be legally privileged. If you are not the intended recipient, (i) please do not read or disclose to others, (ii) please notify the sender by reply mail, and (iii) please delete this communication from your system. Failure to follow this process may be unlawful. Thank you for your cooperation. List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
