Re: BES - Lookup Failed?
This will also happen if you have a mixed DC domain (2003 2008 DC's). On Tue, Apr 26, 2011 at 5:22 PM, David Liu ganymed...@gmail.com wrote: I'm surprised this is still happening in BES 5.0 (but going to Ex2k10 soon) but basically we ran into this whenever our DC/GC that BES server's MAP profile's tethered onto goes down for maintenance BES is left with no GC to refer the lookup requests to. What we've done without applying the patch/enabling GC referral is to note the GC BES is connected to coordinate reboots. http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB16118 On Tue, Apr 26, 2011 at 1:35 PM, John Cook john.c...@pfsf.org wrote: I kind of remember having this issue way back in the day, we put a static entry in the hosts file on the BES (we were on 4.1) for the Exchange server and it seemed to clear up the problem, YMMV. *John W. Cook* *System Administrator* *Partnership For Strong Families* *5950 NW 1st Place* *Gainesville, Fl 32607* *Office (352) 244-1610* *Cell (352) 215-6944* *MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP**4, VTSP4* *From:* Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] *Sent:* Tuesday, April 26, 2011 1:31 PM *To:* MS-Exchange Admin Issues *Subject:* RE: BES - Lookup Failed? 2003 with all the packs/patches (soon to be 2010). I did find a Blackberry KB article that pretty much just said “if this happens restart the BES”, and has not other useful info in it. *From:* Martin Blackstone [mailto:mblackst...@gmail.com] *Sent:* 26 April 2011 18:26 *To:* MS-Exchange Admin Issues *Subject:* RE: BES - Lookup Failed? What is your Exchange version? *From:* Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] *Sent:* Tuesday, April 26, 2011 10:14 AM *To:* MS-Exchange Admin Issues *Subject:* BES - Lookup Failed? Appreciate this is the Exchange list but I also expect many of you use BES so maybe someone’s encountered this. We have a dedicated BES Express VM and around a dozen Blackberry’s right now. What seems to happen randomly is that sending mail on some/all of the Blackberry’s fails, as does the ability to do address book lookups – you just get “lookup failed” on the Blackberry, and restarting the BES fixes it. The BES Express server is running 2003 R2 x64 and the BES Express is 5.0.2.29. Any suggestions would be great. Thanks, Paul -- *MIRA Ltd* Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist -- CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read
RE: BES - Lookup Failed?
Thanks for this, interesting article. I was doing some maintenance over the weekend but can't honestly recall exactly what was rebooted and when to be able to tie it in to anything (since I don't know when the problem actually started). I'm a little confused by the article though, as we are using a dedicated VM for BES Express and it has CDO 1.2.1 installed, which suggests I don't need to turn on Global Catalog Referrals? Thanks, Paul From: David Liu [mailto:ganymed...@gmail.com] Sent: 26 April 2011 23:22 To: MS-Exchange Admin Issues Subject: Re: BES - Lookup Failed? I'm surprised this is still happening in BES 5.0 (but going to Ex2k10 soon) but basically we ran into this whenever our DC/GC that BES server's MAP profile's tethered onto goes down for maintenance BES is left with no GC to refer the lookup requests to. What we've done without applying the patch/enabling GC referral is to note the GC BES is connected to coordinate reboots. http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcextern alId=KB16118 On Tue, Apr 26, 2011 at 1:35 PM, John Cook john.c...@pfsf.org wrote: I kind of remember having this issue way back in the day, we put a static entry in the hosts file on the BES (we were on 4.1) for the Exchange server and it seemed to clear up the problem, YMMV. John W. Cook System Administrator Partnership For Strong Families 5950 NW 1st Place Gainesville, Fl 32607 Office (352) 244-1610 tel:%28352%29%20244-1610 Cell (352) 215-6944 tel:%28352%29%20215-6944 MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4 From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] Sent: Tuesday, April 26, 2011 1:31 PM To: MS-Exchange Admin Issues Subject: RE: BES - Lookup Failed? 2003 with all the packs/patches (soon to be 2010). I did find a Blackberry KB article that pretty much just said if this happens restart the BES, and has not other useful info in it. From: Martin Blackstone [mailto:mblackst...@gmail.com] Sent: 26 April 2011 18:26 To: MS-Exchange Admin Issues Subject: RE: BES - Lookup Failed? What is your Exchange version? From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] Sent: Tuesday, April 26, 2011 10:14 AM To: MS-Exchange Admin Issues Subject: BES - Lookup Failed? Appreciate this is the Exchange list but I also expect many of you use BES so maybe someone's encountered this. We have a dedicated BES Express VM and around a dozen Blackberry's right now. What seems to happen randomly is that sending mail on some/all of the Blackberry's fails, as does the ability to do address book lookups - you just get lookup failed on the Blackberry, and restarting the BES fixes it. The BES Express server is running 2003 R2 x64 and the BES Express is 5.0.2.29. Any suggestions would be great. Thanks, Paul MIRA Ltd Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions
RE: BES - Lookup Failed?
What is your Exchange version? From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] Sent: Tuesday, April 26, 2011 10:14 AM To: MS-Exchange Admin Issues Subject: BES - Lookup Failed? Appreciate this is the Exchange list but I also expect many of you use BES so maybe someone's encountered this. We have a dedicated BES Express VM and around a dozen Blackberry's right now. What seems to happen randomly is that sending mail on some/all of the Blackberry's fails, as does the ability to do address book lookups - you just get lookup failed on the Blackberry, and restarting the BES fixes it. The BES Express server is running 2003 R2 x64 and the BES Express is 5.0.2.29. Any suggestions would be great. Thanks, Paul _ MIRA Ltd Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: BES - Lookup Failed?
I kind of remember having this issue way back in the day, we put a static entry in the hosts file on the BES (we were on 4.1) for the Exchange server and it seemed to clear up the problem, YMMV. John W. Cook System Administrator Partnership For Strong Families 5950 NW 1st Place Gainesville, Fl 32607 Office (352) 244-1610 Cell (352) 215-6944 MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4 From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] Sent: Tuesday, April 26, 2011 1:31 PM To: MS-Exchange Admin Issues Subject: RE: BES - Lookup Failed? 2003 with all the packs/patches (soon to be 2010). I did find a Blackberry KB article that pretty much just said if this happens restart the BES, and has not other useful info in it. From: Martin Blackstone [mailto:mblackst...@gmail.com] Sent: 26 April 2011 18:26 To: MS-Exchange Admin Issues Subject: RE: BES - Lookup Failed? What is your Exchange version? From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] Sent: Tuesday, April 26, 2011 10:14 AM To: MS-Exchange Admin Issues Subject: BES - Lookup Failed? Appreciate this is the Exchange list but I also expect many of you use BES so maybe someone's encountered this. We have a dedicated BES Express VM and around a dozen Blackberry's right now. What seems to happen randomly is that sending mail on some/all of the Blackberry's fails, as does the ability to do address book lookups - you just get lookup failed on the Blackberry, and restarting the BES fixes it. The BES Express server is running 2003 R2 x64 and the BES Express is 5.0.2.29. Any suggestions would be great. Thanks, Paul MIRA Ltd Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
Re: BES - Lookup Failed?
I'm surprised this is still happening in BES 5.0 (but going to Ex2k10 soon) but basically we ran into this whenever our DC/GC that BES server's MAP profile's tethered onto goes down for maintenance BES is left with no GC to refer the lookup requests to. What we've done without applying the patch/enabling GC referral is to note the GC BES is connected to coordinate reboots. http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB16118 On Tue, Apr 26, 2011 at 1:35 PM, John Cook john.c...@pfsf.org wrote: I kind of remember having this issue way back in the day, we put a static entry in the hosts file on the BES (we were on 4.1) for the Exchange server and it seemed to clear up the problem, YMMV. *John W. Cook* *System Administrator* *Partnership For Strong Families* *5950 NW 1st Place* *Gainesville, Fl 32607* *Office (352) 244-1610* *Cell (352) 215-6944* *MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP**4, VTSP4* *From:* Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] *Sent:* Tuesday, April 26, 2011 1:31 PM *To:* MS-Exchange Admin Issues *Subject:* RE: BES - Lookup Failed? 2003 with all the packs/patches (soon to be 2010). I did find a Blackberry KB article that pretty much just said “if this happens restart the BES”, and has not other useful info in it. *From:* Martin Blackstone [mailto:mblackst...@gmail.com] *Sent:* 26 April 2011 18:26 *To:* MS-Exchange Admin Issues *Subject:* RE: BES - Lookup Failed? What is your Exchange version? *From:* Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] *Sent:* Tuesday, April 26, 2011 10:14 AM *To:* MS-Exchange Admin Issues *Subject:* BES - Lookup Failed? Appreciate this is the Exchange list but I also expect many of you use BES so maybe someone’s encountered this. We have a dedicated BES Express VM and around a dozen Blackberry’s right now. What seems to happen randomly is that sending mail on some/all of the Blackberry’s fails, as does the ability to do address book lookups – you just get “lookup failed” on the Blackberry, and restarting the BES fixes it. The BES Express server is running 2003 R2 x64 and the BES Express is 5.0.2.29. Any suggestions would be great. Thanks, Paul -- *MIRA Ltd* Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist -- CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here
