[expert] Modems that work

2002-09-30 Thread Ken THompson

On Sunday 29 September 2002 07:19 pm, Craig Williamson (ENZ) wrote:
> Hi All,
>
>   I'm building a PC around Mandrake9.0's hardware requirements.  But
> the only thing I am having trouble with is the Modem.  I'm looking for a
> reliable internal PCI based 56k hardware modem.  Can you recommend any.
>
>   Also, I am trying to find some reviews on Mandrake9.0 but other than
> the ones on Mandrakeforum I can't find any.  How have you guys found it so
> far or can you post some web addresses.  Thanks in advance.
>
> Craig
Craig,
I have used the USR 56ksuccessfully.
Issues are it cannot be installed during setup <8.1 & 8.2> as it's detected 
and set up wrong. If installed after setup it is detected and works just 
fine.
You can get one here:
www.digitgate.com

-- 
Ken Thompson, North West Antique Autos
Payette, Idaho
Email: [EMAIL PROTECTED]
http://www.nwaa.com
Office Phone: 208-642-0785
Cell Phone: 208-739-2693
Sales and brokering of antique autos and parts.

Linux- Coming Soon To A Desktop Near You
Registered Linux User #183936




Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [expert] Modems

2000-09-26 Thread Felix Miata

Ron Johnson, Jr. wrote:
 
> Stephen Bosch wrote:

> > "Ron Johnson, Jr." wrote:

> > > Just like anything else: it depends...

> > > All winmodems are PCI-based, but not all PCI-based modems are
> > > winmodems.

> > Sorry? Not all Winmodems are PCI based. I have several ISA Winmodems.
 
> Really?  I didn't know that.

ISA PNP hardware modems are often confused with ISA winmodems. ISA
winmodems are always PNP, but not all ISA PNP modems are winmodems. ISA
winmodems are relatively rare.
 
> > >  If it costs more tham $65, it *probably* is a
> > > "hardware" modem, as opposed to a winmodem, which is a.k.a.
> > > a software modem.

> > This is a dangerous way to determine if something is a Winmodem or not
> > -- it's better to look for "hardware controller" modems and avoid "HCF"
> > and "HSP" modems. I've seen enough $100 Winmodems.

> > Generally speaking, manufacturers like to hide the fact that their
> > modems are Winmodems, because bad news travels fast and people are
> > starting to figure out that Winmodems are crap in general. If it doesn't
> > say boldly "Hardware modem" or "hardware controller" then it's probably
> > a Winmodem.
 
> We are talking about the same thing, but yes, you are more specific.
> Most winmodems are now much cheaper.

The absence of the hardware controller is why they are cheaper. 

> > The only surefire non-Winmodem is a serial external.
 
> Totally true, but it's yet one more box to clutter the desk with,
> and 1 more "little brick" power supply to plug into the
> power strip and partially block a 2nd outlet.
> You can see the flashing (or not flashing) lights, though,
> and turn it off if something gets hung.
 
Barcode 14227 00158 by Power Sentry at WalMart is a cheap power strip
with space for 3 bricks and 5 normal plugs. If people would quit buying
those cheap strip plugs that don't accomodate bricks maybe the
manufactures would get a clue.

If you buy an external modem, then every PC you own can use the same
modem, and there's no need to keep track of various setup differences
for the circumstance when you swap parts around, particularly hard
disks. One external is a heap cheaper than a bunch of internals. An
external modem can be reset via a power off without rebooting your
machine. Shop carefully and you can even have real volume control,
besides useful status indicator lights. An external modem uses an IRQ
that's probably already been allocated by the BIOS, while a PCI internal
is far more likely to require sharing a precious IRQ with something else
that may not like to share. Lotsa good reasons to go external, beside
being assured it will work with every OS.
-- 
A man of knowledge uses words with restraint . . . .   
Proverbs 17:27 NKJV

 Team OS/2

Felix Miata  ***  http://mrmazda.members.atlantic.net




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RE: [expert] Modems For PCI Slots?

2000-08-10 Thread Zaleski, Matthew (M.E.)



> -Original Message-
> From: Joe St.Clair - KSI Machine & Engineering
> 
> What about USB modems?  Are any of them compatible with Linux.

I was told that USB modems are winmodems in sheep's clothing.  Good luck
getting on of them to work in Linux.

Matthew




Re: [expert] Modems For PCI Slots?

2000-08-10 Thread Joe St.Clair - KSI Machine & Engineering

What about USB modems?  Are any of them compatible with Linux.

Stew Benedict wrote:

> U.S. Robotics 5610 claims to be Linux compatible.  I haven't found it
> anywhere for less than $80.  I've got the same problem.  A pizza box with
> only PCI slots, and my serial ports are all tied up.
>
> Stew Benedict




Re: [expert] Modems For PCI Slots?

2000-08-10 Thread Charles A Edwards


 > Sevatio Octavio wrote:
>
> > I'm finding out that some of the higher-end motherboards are doing away
> > with ISA slots.  Thus this question:  Are there any Linux-compatible
> > modems that run in PCI slots?
> >
> > Seve



Below is a listing of several PCI modems which will work in Linux.

 US Robotics(3 Com).5610
*Actiontec...Call Waiting
*Actiontec...DeskLink
*Best Data...Smart One 56SE
*Hayes.Accura 56k.
*Pace...Pace 56 Voice
*Zoom..2919 Dual mode

Whichever you decide to choose get the specific model listed
because all the above named companies also sell Winmodems which you do not
want.

   Charles





Re: [expert] Modems For PCI Slots?

2000-08-10 Thread Jean-Louis Debert

Tim Litwiller wrote:
> 
> and the low end motherboards have no isa and no serial ports,  only pci and
> usb.

While it's true that you see more and more MBs without ISA slot,
I _never_ ever saw any without a serial port ...

Could you please give us examples (to be avoided ...) ???

-- 
Jean-Louis Debert[EMAIL PROTECTED]
74 Annemasse  France
old Linux fan




Re: [expert] Modems For PCI Slots?

2000-08-10 Thread Stew Benedict


U.S. Robotics 5610 claims to be Linux compatible.  I haven't found it
anywhere for less than $80.  I've got the same problem.  A pizza box with
only PCI slots, and my serial ports are all tied up.

Stew Benedict




Re: [expert] Modems For PCI Slots?

2000-08-09 Thread Darryl Gibson

Tom Brinkman wrote:

>.and yes, seems ISA slots are fixin to be history.  Tho
> there are some mobo's of the current crop that still advertise an
> ISA/PCI combo slot.  I'm lookin hard at a CUSL2 (Asus), to go over
> a gig with'a P-3e, it still has a pci/isa combo slot.  So I'll need
> a new sound card or modem ;-)

Don't overlook legacy hardware, I was surprised how durable mother
boards are. My roommate and I fished a lot of systems out of the Raritan
River last year, after Hurricane Floyd, and all the mom boards worked
after we dried them out, and just now I'm getting around to testing the
monitors, so they may work too. 

The only component that had 100% failure rate where the hard drives.
We'd test them by removing them from the system, and shaking them, if
they made a "swish, swish" sound we trashed them, after we put them in
the dehydrator for a week, which didn't work either.

This mom board is river salvage, it still has a fine deposition of mud
on the solder side of the board, but it's working fine. (knock knock)
(yes, yes, I know all about heat dissipation etc... but the component
side of the board is clean, so that isn't an issue.)

So my point is, the box of old mom boards you see at a hamfest, or
computer swap meet, may have serviceable boards in it. And at at .25c a
board, it's hard to go wrong.

Darryl Gibson
Linux Neophyte (tm)
RLU # 182668
This computer is 100% Microsoft FREE




Re: [expert] Modems For PCI Slots?

2000-08-09 Thread Tom Brinkman


> > I'm finding out that some of the higher-end motherboards are doing away 
> > with ISA slots.  Thus this question:  Are there any Linux-compatible 
> > modems that run in PCI slots?
> > 
> 
> Most of these are winmodems, check www.linmodems.org for a
> listing. Otherwise, there are some know USB modems to work, check the HW
> list at www.linux-usb.org.
> 
> 
>  > Seve

 Even if you only use it for a guide, a search at
www.pricewatch.com for 'hardware modem' will turn up several
internal pci modems.  There's as good a chance now'a days an
external won't work either, so avoid that advice

   .and yes, seems ISA slots are fixin to be history.  Tho
there are some mobo's of the current crop that still advertise an
ISA/PCI combo slot.  I'm lookin hard at a CUSL2 (Asus), to go over
a gig with'a P-3e, it still has a pci/isa combo slot.  So I'll need
a new sound card or modem ;-)

   One more comment (indulge me ;)   I believe I read more " I just
bought 'so'n so' hardware", "how do I make it work with Linux" on
this list than I do on the newbie list ;>

-- 
~~   Tom Brinkman[EMAIL PROTECTED]




Re: [expert] Modems For PCI Slots?

2000-08-09 Thread Tim Litwiller

and the low end motherboards have no isa and no serial ports,  only pci and
usb.



Sevatio Octavio wrote:

> I'm finding out that some of the higher-end motherboards are doing away
> with ISA slots.  Thus this question:  Are there any Linux-compatible
> modems that run in PCI slots?
>
> Seve




Re: [expert] Modems For PCI Slots?

2000-08-09 Thread Charles Curley

On Wed, Aug 09, 2000 at 06:51:51PM +, Sevatio Octavio wrote:
> I'm finding out that some of the higher-end motherboards are doing away 
> with ISA slots.  Thus this question:  Are there any Linux-compatible 
> modems that run in PCI slots?

Perhaps you should ask instead: are there any modems that will operate
with Linux other than ISA cards? The answer to that is, yes, most external
serial interface modems. Save yourself a PCI slot.

Also, I like being able to see the bloody lights on the things some times.


-- 

-- C^2

No windows were crashed in the making of this email.

Looking for fine software and/or web pages?
http://w3.trib.com/~ccurley
 PGP signature


Re: [expert] Modems For PCI Slots?

2000-08-09 Thread Ellick Chan

On Wed, 9 Aug 2000, Sevatio Octavio wrote:

> Date: Wed, 09 Aug 2000 18:51:51 GMT
> From: Sevatio Octavio <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED]
> Subject: [expert] Modems For PCI Slots?
> 
> I'm finding out that some of the higher-end motherboards are doing away 
> with ISA slots.  Thus this question:  Are there any Linux-compatible 
> modems that run in PCI slots?
> 

Most of these are winmodems, check www.linmodems.org for a
listing. Otherwise, there are some know USB modems to work, check the HW
list at www.linux-usb.org.


 > Seve
> 

-- 
Regards,

Ellick Chan
[EMAIL PROTECTED]
Aug 9





[expert] Modems For PCI Slots?

2000-08-09 Thread Sevatio Octavio

I'm finding out that some of the higher-end motherboards are doing away 
with ISA slots.  Thus this question:  Are there any Linux-compatible 
modems that run in PCI slots?

Seve




Re: [expert] Modems (long)

2000-01-16 Thread Ramon Gandia

Dennis Veatch wrote:
> 
> Thanks Ramon, that was some of the best explained modem info I have seen in a
> long time.
> 
> Sounds like a call to Sprint to check their lines is in order. Though I have
> not checked it I am very certain my lines inside the house are fine. I replaced
> then all with CAT 5.
> 
> Since the dial tone problem exists with my USR and an Amquest modem and it
> happens in Win98 and Linux, based on your info, it points back to the phone
> line.

If the problem is in your house wiring somehow, the TELCO will
charge
you $70 for the visit and probably not fix it for you.  I suggest
you try the LONG cord from the protector box to your computer and
see if it acts the same.  The long cord is an investment that you
can use later on for something.  $70 to Sprint to tell you your
house wiring is foobar is a waste of money.  Be SURE its at
the protector or beyond BEFORE you call them up  Or kiss $70
goodbye.  Even in Nome, Alaska you can buy 9 or 10 burgers with
fries for $70.

> 
> In linux I use 'scripts' as suggested by the various how to's to automate the
> login procedure. That is, I don't have to enter my userid and password. They
> are very basic scripts.

Be careful here.  If you do not use a terminal window or a
scripted
login in Windows 95/98 (and very few ISP's today use that type),
the you do not need scripts in Linux.  In Win95, if all you do is
put your username and password in the CONNECT TO box, then you are
NOT using scripts.

What is in use is a system called PAP authentication.  It is an
encrypted automated challenge/response thing to your login.

Most ISP's will honor PAP, like NOok Net.

Now, depending on how the ISP set things up, here is how scripted
logins are handled AT NOOK NET.

If you log in with Minicom or a Win95 terminal program, you
will get a prompt

Welcome to Nook Net, ISP for Western Alaska. 
Login:   veatch <--- you are putitng this in
Password:  mar44tg5 <--- your password

andyou are disconnected.  Why, because loging in MANUALLY,
like
a terminal session or a scripted login does, will activate certain
things in Nook NEts authenticator.  First, it tells it that this
is NOT PAP, but manual login.  Then it looks at the file of people
that are allowed to log in manually.  You are not on the list. 
You
get disconnected.

In fact, for anyone using RADIUS authentication with the
computer's
/etc/passwd file (Authentication = System or UNIX in the radius 
users file), this is the DEFAULT behavioru.  Dump you from the
system.

Radius is the most prevalent authentication system.  There is also
TACACS, invented by Cisco, with about 20% penetration.  I do not
know about TACACS.  But Radius works as advertised.  If you are
authenticating from the /etc/passwd file or PAM, it works like
I told you above.  If the authentication is off the
/etc/raddb/users
file, then the password is there and you can manually log in. 
Lastly
some users authenticate of a MySQL database.  All this depends on
how the ISP set it up.

Also, different terminal servers at the ISP may authenticate
differently.
Thus for 7 logins you may get a failure on manual login, but on
the
8th try you may get a different terminal server and you can get
in.
Who knows?

Best is to use PAP.  If you set things up in KPPP, you leave the
username and password BLANK (yes, BLANK), then check the box that
says to use PAP, and in PAP setup you put in the username and
password.
Your /etc/ppp/secrets file will then contain the username and
password.

Failure to do this is what leads most Linux users astray with
ISP's.
They try Minicom, or follow normal KPPP instructions and they have
this IRRESISTIBLE urge to put in a username to the login:
prompt!
It will -at least at Nook Net and probably over 80% of all ISP's
--
lead you down a path of doom.  The login: prompt is a chimera.

By the way, a failed authentication this way leads to a log file
entry for me, and I can peruse at my leisure to see who of my
local users are trying to hack into the system.  Or are clueless
Linux users. 

Macs and Windows do not have this problem because they assume you
will use PAP authentication.  With both a Mac and Windows95/98 PC
if you do not use PAP, but need something special, then you have
to futz around setting it up.  Pain in the butt.

Linuxwell, Linux assumes the REVERSE.  That you use terminal
screen/script login and if you are PAP user then you have to jump
thru the hoops.

I have told 1000 times the people that write these PPP programs
that
they are out of touch with reality, but who listens to ISP's??

Anyway, why does Linux do this?  Because if you set up a Linux
PPP server (a box that RECEIVES inbound phone calls), then the
scripted login is the way to go.  So the guys that wrote the
PPP programs assumed your machine is connected to a LAN on
the internet, and that PPP is used to receive inbound PPP calls
or dial out to some Intranet somewhere, not an ISP.

I am sure that back in 1993-1994 (and pppd is

Re: [expert] Modems (long)

2000-01-16 Thread Dennis Veatch

Thanks Ramon, that was some of the best explained modem info I have seen in a
long time.

Sounds like a call to Sprint to check their lines is in order. Though I have
not checked it I am very certain my lines inside the house are fine. I replaced
then all with CAT 5.

Since the dial tone problem exists with my USR and an Amquest modem and it
happens in Win98 and Linux, based on your info, it points back to the phone
line.

In linux I use 'scripts' as suggested by the various how to's to automate the
login procedure. That is, I don't have to enter my userid and password. They
are very basic scripts. 

I understand about the minimum-wage folks ISP's use for front line tech
support. When I have called and Linux entered the conversation, their immediate
response is we do not support linux. Well, last time I checked, ppp/slip, etc
is pretty much the same reguardless of the operating system. Yes, I suppose
there are some variances in its implimentaion.

I especially liked your audio clues to assist in determining which chipset a
modem might have.

Some time ago I saw a write up from the Evansville, IN newspaper (on the web)
about the Rockwell equipment (for ISP's) and they had nothing good to say about
their equipment either.

And finally to the person who suggested trying irqtune. That solved my frame
error problems, thanks. For now I am leaving the serial port at the highest
prioity, if I noticed other problems cropping up because it is #1 on the list
I'll fiddle around with that later.


Tnaks to all.
Dennis Veatch



[expert] Modems

2000-01-16 Thread Dennis Veatch

Thanks Ramon, that was some of the best explained modem info I have seen in along time.

Sounds like a call to Sprint to check their lines is in order. Though I have
not checked it I am very certain my lines inside the house are fine. I replaced
then all with CAT 5.

Since the dial tone problem exists with my USR and an Amquest modem and it
happens in Win98 and Linux, based on your info, it points back to the phone
line.

In linux I use 'scripts' as suggested by the various how to's to automate the
login procedure. That is, I don't have to enter my userid and password. They
are very basic scripts. 

I understand about the minimum-wage folks ISP's use for front line tech
support. When I have called and Linux entered the conversation, their immediate
response is we do not support linux. Well, last time I checked, ppp/slip, etc
is pretty much the same reguardless of the operating system. Yes, I suppose
there are some variances in its implimentaion.

I especially liked your audio clues to assist in determining which chipset a
modem might have.

Some time ago I saw a write up from the Evansville, IN newspaper (on the web)
about the Rockwell equipment (for ISP's) and they had nothing good to say about
their equipment either.

And finally to the person who suggested trying irqtune. That solved my frame
error problems, thanks. For now I am leaving the serial port at the highest
prioity, if I noticed other problems cropping up because it is #1 on the list
I'll fiddle around with that later.


Thanks to all.
Dennis Veatch



Re: [expert] Modems

2000-01-15 Thread ibi

Ramon, 

Would it be okay if I put it together in HTML format and send it to you
for a final editing? This is important information that should be as
accurate as possible, imho, of course. 

Pj
[EMAIL PROTECTED]



Re: [expert] Modems (long)

2000-01-14 Thread Civileme

Ramon Gandia wrote:

> Dennis Veatch wrote:
> >
> > I having problems with modems. It started out with an Amquest 56K internal and
> > also happens with the USR 56K external. These problems occur in Windows98 and
> > L-M 6.1.
> >
> > Problem 1; The modem goes off hook, there is the dial tone, the number is
> > dialed, the dial tone comes back. Sometimes the modem resets itself, most times
> > not. I have verified the modem settings that are software related and used a
> > terminal program to verify individually the settings of the modem profiles and
> > S registers, all are at factory defaults.
>
> This is an indication of a bad phone line or a defective modem.
> It
> means that your modem is not putting enough of a load on the
>



Ummm, any chance of setting up a db of Ramon's rants?  It seems to be the best of
info.

Civileme


>
>
> Good luck!
>
> --
> Ramon Gandia = Sysadmin == Nook Net
> http://www.nook.net[EMAIL PROTECTED]
> 285 West First Avenue tel. 907-443-7575
> P.O. Box 970  fax. 907-443-2487
> Nome, Alaska 99762-0970  Alaska Toll Free. 888-443-7525



Re: [expert] Modems

2000-01-14 Thread Dennis Veatch

Umm, now that you mention irqtune, that rings a bell. I will try it.

I received a suggestion turning off VJ compression, no change.

> 
> It is likely that supposedly identical models of those modems with slightly 
>different firmware revisions
> would not show the same problems.  I know of at least 150 different firmwares on a 
>single model of
> "sportster" modems with nothing to tell them apart for the consumer.
> 
> What you probably want is irqtune to move the serial ports up in the priority stack 
>for interrupt
> handling.  If you search the archives with the keywords "Civileme" and "www.best"  
>you will likely find
> the URL explaining the principle and providing the download.
> 
> Civileme



Re: [expert] Modems (long)

2000-01-14 Thread ibi

Ramon, 

You are a jewel!!! I knew some of the stuph about modems but not nearly
as much. I suspect if I was on the server end I'd be alot smarter about
a lot of related things. Thank you, thank you, thank you. 

When you have a little time, I'd like to pose a question about modems
and connections. When I lived in Ok I bought a new 56k v.90 which had a
decent connect (48-51) rate. And d/l was good too. Then I moved to
Missouri. I tried 3 different ISP's and the best local connection I
could get was 26.6. I resolved it by buying a USR external and have been
happy as a clam ever since. I suspect the internal was a winmodem that
was having trouble with the router but the ISP couldn't/wouldn't
confirm or deny it. I'm curious what you think. I've never gotten a
sensible answer.   

Indentally I moved from tornado alley and a rural electric company. WE
had surges, brownouts and outages all the time. After the first outage
during a bright, calm sunny day which fried the modem, I bought a UPS. 
It alerted me several times a day so I knew there were problems in the
area somewhere. Now I am in town with an outstanding power company. UPS
has alerted twice and both times it was storm related. They are great!
I have a screwy set up. I run everything including modem thru a MAX
surge protector before it goes to the UPS. One plug disconnects it all
instantly. Hopefully the USR will die of old age. LOL I'd lock my sys
down tighter if I knew how. 

What amazes me the most is that computer savvy people do not have UPS
and then complain when they lose equipment. Of course these are the same
experts who run IE with Java and DirectX and use Outlook. :-) 

Thanks again for the education. You guys are great!

Pj



Re: [expert] Modems (long)

2000-01-14 Thread Ramon Gandia

Dennis Veatch wrote:
> 
> I having problems with modems. It started out with an Amquest 56K internal and
> also happens with the USR 56K external. These problems occur in Windows98 and
> L-M 6.1.
> 
> Problem 1; The modem goes off hook, there is the dial tone, the number is
> dialed, the dial tone comes back. Sometimes the modem resets itself, most times
> not. I have verified the modem settings that are software related and used a
> terminal program to verify individually the settings of the modem profiles and
> S registers, all are at factory defaults.

This is an indication of a bad phone line or a defective modem. 
It
means that your modem is not putting enough of a load on the
phone company switch to hold the voltage below a certain threshold
(at the phone company).  This could happen, for instance, in the
modem if it had a bad relay (switch contact, the thingy that goes
click inside), or in the phone line if there are bad/rusty/high
resistance connection.

With house wiring, it could well affect the wiring going the the
jack in the computer room but not elsewhere in the house.

Most phone companies provide an outdoor box with a modular test
jack.  When the box is opened with a wrench, there is a swingout
protector that disconnects the house's wiring and exposes a
conventional modular plug for that line.  You can plug in a
regular phone cord there for testing.  Get yourself a brand new
50 or 100 ft phone cord and run it thru a window to your modem
and see if the problem disappears.

The US Robotics 56K external does not have the Rockwell Chip Set.
It has a US Robotics/3Com chipset that is manufactured for them by
Texas Instruments.  The Rockwell is a piece of junk, but the
USR/3Com/TI is a very_good chipset.  In fact, it is the best.

However your dial tone irregularity indicates a phone line problem
or a defect in the modem itself.  In modems I have seen those
after
surges like a powerline falling across phone wires, or lightning
strikes.  These can happen miles from your house and can fry
wiring, modems, etc.  

You can borrow a modem from someone to eliminate the possibility
of
a bad modem.  If the problem persists with the new modem, then you
use the long cord to eliminate the possibility of a bad house
wiring.  If you have two phone lines in the house (two separate
numbers), try temporarily using the ohter line and see if the
problem goes away.  If you determine it is at the phone company's,
a call is in order.

In Alaska, lightning is rare, but is very common out there.  You
get a lightning strike a few miles away.  The spike travels on the
phone wire and fries your modem, indoor wiring or the phone
company
wiring or outdoors protector on your house.  If the failure is not
total, you get intermittent problems like you are reporting.

Another thing to check is your login procedure.  Your successful
log in indicates that you are using a Script.  Many ISP's, myself
included, do not require a script and in fact will reject your
call
after authentication.  Just hang up on you after verifying
username
and password.  This is a function of several things at the ISP,
and
different terminal servers can behave differently.  Thus one call
may succeed, while others do not.  This is because when you dial
the ISP's phone number the call may at random be assigned to
different
terminal servers.

If in Windows 98 you do not need a Script file or a Terminal
Screen,
then how come you are using one in Linux?  

The fact that the ISP requested a hangup or termination seems to
me
to indicate that this is the problem.  

Also, be careful who you talk to at the ISP.  ISP's are flooded by
tech support calls.  Ask me:  I am an ISP and I can tell you that
clueless users can take up a lot of time.  We get calls blaming
Nook Net for being out of service, and the message on their screen
is "No Dial Tone".  Really.

What this means is that ISP's tend to employ minimum-wage young
techno-geeks in their support department.  This is an entry level
position.  It is a tedious job relating mostly to real_dumb
questions.  Most of these kids are really not electronic
technicians
nor are they versed at all in the workings of their Terminal
Servers,
modems, etc.  The fact that the kid that spoke to you told you
that
your USR External modem used a Rockwell Chipset is an indication 
that he is clueless himself and he is just posturing as an expert
when in fact he is a dumbkopf himself.

What you need to do is to get past this first layer of ISP
technical
support and see if you can speak to the head honcho over there. 
Most
ISP's, like myself, have literally seen -and fixed- everything you
can imagine.  I am not down there to help you, and some of the
troubleshooting that you may need can only be provided on-site or
by interactively asking questions.

Both Linux client machines and Windows 98/95 have different tools
and procedures which can answer some of the questions.  The PPP
logfile of Linux is unique; but there are corresponding log f

Re: [expert] Modems

2000-01-14 Thread ibi

You might look at http://www.56k.com . They have layers of useful
infomation that relate to connectivity. 

Pj 
[EMAIL PROTECTED]



Re: [expert] Modems

2000-01-14 Thread Civileme

Dennis Veatch wrote:

> I having problems with modems. It started out with an Amquest 56K internal and
> also happens with the USR 56K external. These problems occur in Windows98 and
> L-M 6.1.
>
> Problem 1; The modem goes off hook, there is the dial tone, the number is
> dialed, the dial tone comes back. Sometimes the modem resets itself, most times
> not. I have verified the modem settings that are software related and used a
> terminal program to verify individually the settings of the modem profiles and
> S registers, all are at factory defaults.
>
> Problem 2; The dial up procedure goes fine, but the modem hangs up. This always
> occurs when the two machines are settling on the ppp parameters. In particular
> here is a snipit of my ppplog:
>
> Jan 14 08:38:17 paula ifup-ppp: pppd started for ppp0 on /dev/ttyS0 at 115200
> Jan 14 08:38:17 paula pppd[2597]: pppd 2.3.8 started by root, uid 0
> Jan 14 08:38:46 paula pppd[2597]: Serial connection established.
> Jan 14 08:38:46 paula pppd[2597]: Using interface ppp0
> Jan 14 08:38:46 paula pppd[2597]: Connect: ppp0 <--> /dev/ttyS0
> Jan 14 08:38:47 paula pppd[2597]: sent [LCP ConfReq id=0x1 
>   ]
> Jan 14 08:38:47 paula pppd[2597]: rcvd [LCP ConfReq id=0x6b 
>  ]
> Jan 14 08:38:47 paula pppd[2597]: sent [LCP ConfRej id=0x6b ]
> Jan 14 08:38:47 paula pppd[2597]: rcvd [LCP ConfNak id=0x1]
> Jan 14 08:38:47 paula pppd[2597]: sent [LCP ConfReq id=0x2 
>   ]
> Jan 14 08:38:47 paula pppd[2597]: rcvd [LCP TermReq id=0x6c]
> Jan 14 08:38:47 paula pppd[2597]: sent [LCP TermAck id=0x6c]
> Jan 14 08:38:48 paula pppd[2597]: Modem hangup
> Jan 14 08:38:48 paula pppd[2597]: Connection terminated.
> Jan 14 08:38:49 paula pppd[2597]: Exit.
>
> Repeated dialing attempts results in the following:
>
> Jan 14 08:45:31 paula ifup-ppp: pppd started for ppp0 on /dev/ttyS0 at 115200
> Jan 14 08:45:31 paula pppd[2668]: pppd 2.3.8 started by root, uid 0
> Jan 14 08:46:05 paula pppd[2668]: Serial connection established.
> Jan 14 08:46:05 paula pppd[2668]: Using interface ppp0
> Jan 14 08:46:05 paula pppd[2668]: Connect: ppp0 <--> /dev/ttyS0
> Jan 14 08:46:06 paula pppd[2668]: sent [LCP ConfReq id=0x1 
>   ]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ConfReq id=0x5 
>  ]
> Jan 14 08:46:06 paula pppd[2668]: sent [LCP ConfRej id=0x5 ]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ConfRej id=0x1 
>  ]
> Jan 14 08:46:06 paula pppd[2668]: sent [LCP ConfReq id=0x2 ]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ConfReq id=0x6  ]
> Jan 14 08:46:06 paula pppd[2668]: sent [LCP ConfAck id=0x6  ]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ConfAck id=0x2 ]
> Jan 14 08:46:06 paula pppd[2668]: sent [IPCP ConfReq id=0x1  
>]
> Jan 14 08:46:06 paula pppd[2668]: sent [CCP ConfReq id=0x1  
> ]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [IPCP ConfReq id=0x7 ]
> Jan 14 08:46:06 paula pppd[2668]: sent [IPCP ConfAck id=0x7 ]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [IPCP ConfRej id=0x1 ]
> Jan 14 08:46:06 paula pppd[2668]: sent [IPCP ConfReq id=0x2 ]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ProtRej id=0x8 80 fd ff 03 80 fd 01 01
> 00 0f 1a 04 78 00 18 04 78 00 15 03 2f]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [IPCP ConfNak id=0x2 ]
> Jan 14 08:46:06 paula pppd[2668]: sent [IPCP ConfReq id=0x3 ]
> Jan 14 08:46:06 paula pppd[2668]: rcvd [IPCP ConfAck id=0x3 ]
> Jan 14 08:46:06 paula pppd[2668]: local  IP address 209.143.42.136
> Jan 14 08:46:06 paula pppd[2668]: remote IP address 209.143.42.104
> Jan 14 08:46:06 paula pppd[2668]: Script /etc/ppp/ip-up started (pid 2671)
> Jan 14 08:46:07 paula pppd[2668]: Script /etc/ppp/ip-up finished (pid 2671), status 
>= 0x0
>
> Of particular note you'll see on an unsuccessful attempt I recevie what I take
> to be a termination request from my ISP's host resulting in a modem hangup.
> What I don't understand is why this happens as nothing has changed when a logon
> is successful.
>
> I have talked with my ISP and they say it has to do with some irregularity in
> the Rockwell chipset used on the Amquest and USR modems. Anyone aware of this
> issue?
>
> My last problem is with frame errors during a session. They are not escessive
> but Netscape stalls a lot and throughput is noticably slow. I remember seeing a
> docuemnet somewher on the net what causes this but I cannot not find it. Can
> anyone point me to it?
>
> TIA
> Dennis Veatch

It is likely that supposedly identical models of those modems with slightly different 
firmware revisions
would not show the same problems.  I know of at least 150 different firmwares on a 
single model of
"sportster" modems with nothing to tell them apart for the consumer.

What you probably want is irqtune to move the serial ports up in the priority stack 
for interrupt
handling.  If you search the archives with the keywords "Civileme" and "www.best"  you 
will likely find
the URL explaining the principle and providing the download.

Civileme



[expert] Modems

2000-01-14 Thread Dennis Veatch

I having problems with modems. It started out with an Amquest 56K internal and
also happens with the USR 56K external. These problems occur in Windows98 and
L-M 6.1. 

Problem 1; The modem goes off hook, there is the dial tone, the number is
dialed, the dial tone comes back. Sometimes the modem resets itself, most times
not. I have verified the modem settings that are software related and used a
terminal program to verify individually the settings of the modem profiles and
S registers, all are at factory defaults.

Problem 2; The dial up procedure goes fine, but the modem hangs up. This always
occurs when the two machines are settling on the ppp parameters. In particular
here is a snipit of my ppplog:

Jan 14 08:38:17 paula ifup-ppp: pppd started for ppp0 on /dev/ttyS0 at 115200
Jan 14 08:38:17 paula pppd[2597]: pppd 2.3.8 started by root, uid 0
Jan 14 08:38:46 paula pppd[2597]: Serial connection established.
Jan 14 08:38:46 paula pppd[2597]: Using interface ppp0
Jan 14 08:38:46 paula pppd[2597]: Connect: ppp0 <--> /dev/ttyS0
Jan 14 08:38:47 paula pppd[2597]: sent [LCP ConfReq id=0x1  
  ]
Jan 14 08:38:47 paula pppd[2597]: rcvd [LCP ConfReq id=0x6b  
 ]
Jan 14 08:38:47 paula pppd[2597]: sent [LCP ConfRej id=0x6b ]
Jan 14 08:38:47 paula pppd[2597]: rcvd [LCP ConfNak id=0x1]
Jan 14 08:38:47 paula pppd[2597]: sent [LCP ConfReq id=0x2  
  ]
Jan 14 08:38:47 paula pppd[2597]: rcvd [LCP TermReq id=0x6c]
Jan 14 08:38:47 paula pppd[2597]: sent [LCP TermAck id=0x6c]
Jan 14 08:38:48 paula pppd[2597]: Modem hangup
Jan 14 08:38:48 paula pppd[2597]: Connection terminated.
Jan 14 08:38:49 paula pppd[2597]: Exit. 

Repeated dialing attempts results in the following:

Jan 14 08:45:31 paula ifup-ppp: pppd started for ppp0 on /dev/ttyS0 at 115200
Jan 14 08:45:31 paula pppd[2668]: pppd 2.3.8 started by root, uid 0
Jan 14 08:46:05 paula pppd[2668]: Serial connection established.
Jan 14 08:46:05 paula pppd[2668]: Using interface ppp0
Jan 14 08:46:05 paula pppd[2668]: Connect: ppp0 <--> /dev/ttyS0
Jan 14 08:46:06 paula pppd[2668]: sent [LCP ConfReq id=0x1  
  ]
Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ConfReq id=0x5  
 ]
Jan 14 08:46:06 paula pppd[2668]: sent [LCP ConfRej id=0x5 ]
Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ConfRej id=0x1  
 ]
Jan 14 08:46:06 paula pppd[2668]: sent [LCP ConfReq id=0x2 ]
Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ConfReq id=0x6  ]
Jan 14 08:46:06 paula pppd[2668]: sent [LCP ConfAck id=0x6  ]
Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ConfAck id=0x2 ]
Jan 14 08:46:06 paula pppd[2668]: sent [IPCP ConfReq id=0x1  
]
Jan 14 08:46:06 paula pppd[2668]: sent [CCP ConfReq id=0x1   ]
Jan 14 08:46:06 paula pppd[2668]: rcvd [IPCP ConfReq id=0x7 ]
Jan 14 08:46:06 paula pppd[2668]: sent [IPCP ConfAck id=0x7 ]
Jan 14 08:46:06 paula pppd[2668]: rcvd [IPCP ConfRej id=0x1 ]
Jan 14 08:46:06 paula pppd[2668]: sent [IPCP ConfReq id=0x2 ]
Jan 14 08:46:06 paula pppd[2668]: rcvd [LCP ProtRej id=0x8 80 fd ff 03 80 fd 01 01 
00 0f 1a 04 78 00 18 04 78 00 15 03 2f]
Jan 14 08:46:06 paula pppd[2668]: rcvd [IPCP ConfNak id=0x2 ]
Jan 14 08:46:06 paula pppd[2668]: sent [IPCP ConfReq id=0x3 ]
Jan 14 08:46:06 paula pppd[2668]: rcvd [IPCP ConfAck id=0x3 ]
Jan 14 08:46:06 paula pppd[2668]: local  IP address 209.143.42.136
Jan 14 08:46:06 paula pppd[2668]: remote IP address 209.143.42.104
Jan 14 08:46:06 paula pppd[2668]: Script /etc/ppp/ip-up started (pid 2671)
Jan 14 08:46:07 paula pppd[2668]: Script /etc/ppp/ip-up finished (pid 2671), status = 
0x0

Of particular note you'll see on an unsuccessful attempt I recevie what I take
to be a termination request from my ISP's host resulting in a modem hangup.
What I don't understand is why this happens as nothing has changed when a logon
is successful.

I have talked with my ISP and they say it has to do with some irregularity in
the Rockwell chipset used on the Amquest and USR modems. Anyone aware of this
issue?

My last problem is with frame errors during a session. They are not escessive
but Netscape stalls a lot and throughput is noticably slow. I remember seeing a
docuemnet somewher on the net what causes this but I cannot not find it. Can
anyone point me to it?

TIA
Dennis Veatch